Sergey Gorbatov
Verified Expert in Engineering
Force.com Developer
A Salesforce expert armed with four certifications: Salesforce Certified App Builder, Administrator, Developer I, and Sales Consultant, Sergey has over 11 years of experience developing, implementing, integrating, customizing, and administrating Salesforce in various business spheres, including finance and client services. He always finds the optimal solutions by using best practices and considering all possibilities and limitations of the Salesforce system and its licenses.
Portfolio
Experience
Availability
Preferred Environment
Git, Visual Studio, Eclipse, GitHub, Visual Studio Code (VS Code)
The most amazing...
...thing I've developed is a loan-credit process within Salesforce with online scoring, which makes decisions in real-time.
Work Experience
Business Application Architect
Heliosoft
- Checked business requirements, suggested a solution according to Salesforce best practices, helped to develop, configure, and test final processes.
- Tracked and fixed bugs using Jira and wrote technical documents published on Sharepoint (docs and wiki articles). Used Developer Console, VS Code, DX CLI, Salesforce Lightning Inspector Chrome plugin, and Salesforce Lightning and Classic interfaces.
- Helped the support team to work with more than 3,000 Salesforce users, checking and fixing Salesforce limit bugs using refactoring and optimization code.
Solution Architect
Freelance
- Developed a Salesforce application that combined various Salesforce technologies: Visualforce pages, Apex code, Aura components, and LWC. The app was connected to a web service with company data via a REST protocol.
- Tracked all tasks, issues, and bugs in a Jira system. A SharePoint server and a Git-based version-control system were used for project files, while a developer console and Microsoft Visual Studio code were used for coding.
- Collected experience and feedback from clients through the app's managed package.
Senior Salesforce Developer
Boston Soft Design
- Created a payment-schedule calculation and a function for sending schedules to customers as attachments to email PDF files.
- Solved many problems and improved the support process of a large company.
- Solved the challenge of processing incoming emails which arose due to a number of intersecting workflow rules and triggers.
- Developed additional functionality for a support console.
- Customized community portals and added additional functionality.
Salesforce App Developer
Solvemate GmbH (via Toptal)
- Prepared a new development organization for the application and moved to it an existing source code.
- Ran source code scans and fixed all unsecured instructions.
- Checked, prepared, and sent the application to security review for publication on an AppExchange listing.
Chief Information Officer
Protobase Laboratories
- Provided the full technical accompaniment of projects, architectural diagram developments, process diagrams, and sketches of pages.
- Selected and developed a functional solution for different financial processes.
- Developed functional specifications for the solution.
- Advised top managers and shareholders as an expert and custodian of the project's core knowledge.
Head of Pilot Projects Laboratory
Uniastrum Bank
- Tuned a Salesforce account for different projects. Customized it for various processes.
- Developed many custom classes, VF pages, triggers, cron jobs, etc. Created WF rules and custom settings.
- Integrated with many systems inside the bank and other services like Bureau of Credit History, SMS gateways, and more.
- Configured many business reports and dashboards.
- Created excellent test class cover (greater then 95%) and many admin VF pages for testing and checking statuses of business process modules.
Head of Development and System Projects Subdivision
Agroimpuls Bank
- Managed projects and initiatives in the field of information technologies, including projects to implement the modules and reporting system OpenWay (WAY4 Card) and other information systems.
- Managed department staff, including coordination, production, and distribution of tasks, monitoring performance, and training and development planning.
- Formalized and harmonized business objectives with the heads of the bank's advisors and assisted in projects related to other bank departments.
- Supported calculations of financial reserves and the modification of the algorithm reservation under the provisions of the central bank and the bank's support, optimized and developed SMS-Info, SMS-Bank, and interactions with external SMS providers.
- Created, updated, and optimized queries and reports in OpenWay and created and modified online gateways to communicate with payment systems and service providers on Linux.
- Supported branches and members through the interface bug-tracking system support suite, controlling the changes via CVS (Tortoise CVS, Eclipse).
Developer and Head of Development
Instream, Ltd.
- Re-engineered and completed an inventory control system.
- Developed elements of a corporate site using the C# language.
- Developed a large internet project as a member of a small team.
- Sought customers and analyzed the software market.
- Worked on the diversification of company services.
Start-up Developer and General Director (CEO)
Systema Gorod
- Developed internet access security, server software (PHP), the schema in Oracle DB, and software for agents (thin client) with optimization under dial-up and GPRS.
- Created a report server on Linux/Apache/PHP with a bank software integration.
- Developed company information systems on own website.
- Provided team-building opportunities, organized workflow, established customer service and developed a business plan.
- Promoted services to customers, sought contractors, negotiated, drew up contracts, and made technical and commercial proposals and related documents.
Senior Programmer and Head of Automation
Sberbank of Russia, Komi Republic
- Migrated the banking system from the database Btrieve SQL to MS SQL 2000, supported the Client-Bank system, and ensured the smooth operation of ATMs.
- Set up an efficient operation of the information infrastructure of the branch and remote offices. Implemented and configured the PBX Panasonic.
- Participated in the council offices to search and select strategic directions of development, solving current problems with company branches.
- Created reports and technical development plans and forecasted department costs.
Software Engineer
Svayz’ Komi
- Supported a billing system regarding work with instant calculations for communication services of hotel complexes.
- Prepared and submitted operational reports to law enforcement authorities.
- Supported internal reporting system on the Delphi language.
Experience
Class for Automatic Payroll Calculation
Skills
Languages
Apex, APEX Code, XML, SQL, PHP, SOQL, HTML, Delphi, C#, Visual FoxPro, Clipper, C, Java, XSLT, Web Services Description Language (WSDL), JavaScript
Frameworks
Visualforce, ASP.NET, CODE, Lightning Components, Ant Design
Libraries/APIs
Salesforce REST API, Salesforce SOAP API, Salesforce API, TensorFlow, Office API, REST APIs, Salesforce Bulk API
Tools
Salesforce Sales Cloud, Salesforce Dataloader, Salesforce DX, Eclipse IDE, Visual Studio, Git, Subversion (SVN), Visual SourceSafe, HP Quality Center (QC), IBM Rational ClearQuest, Oracle Reports, TortoiseCVS, Salesforce Marketing Cloud, Bitbucket, TortoiseSVN, TortoiseGit, Batch Apex, Jenkins, GitHub
Platforms
Salesforce, Salesforce SOQL/SOSL, Oracle, Windows, Eclipse, Solaris, Linux, MacOS, Salesforce 1, Visual Studio Code (VS Code)
Other
Salesforce Apex, API Integration, Apex Classes, Apex Scheduler, Salesforce Service Cloud, Salesforce.com Developer Certification, Force.com, Certified Salesforce Administrator, Integration, Salesforce System Administration, Salesforce.com Administration, Salesforce Lightning, Aura, Scalability, Data Protection, Architecture, Salesforce AppExchange, SOAP, APIs, AppBuilder Certification, App Integration, Ajax, OS/2, Digital Payments, Customer Support, AppExchange Security Review, Lightning Web Components (LWC), Batch Class, Job Schedulers, Salesforce Reports, Salesforce Reporting & Dashboards, Salesforce Certified Platform App Builder, Salesforce Platform Developer I Certification, Salesforce.com Sales Cloud Certification, ApexPages, Apex Triggers, Queueable Apex, Consulting, IT Consulting, Solution Architecture, Salesforce Enterprise Edition, Salesforce Community, CI/CD Pipelines, Loans, Credit Cards, Credit Scores, Credit Industry, Online Banking, Software, CRM APIs, SaaS, Development
Paradigms
REST, Waterfall Development, Agile Software Development, App Development, Automation
Storage
MySQL, Oracle PL/SQL, Microsoft SQL Server, IBM Db2, SQL Server 2000, PL/SQL, Btrieve
Education
Master's Degree in Mathematics
Syktyvkar State University - Syktyvkar, Komi Republic, Russia
Certificate of Secondary Education in Mathematics
Physics and Mathematics Gymnasium at Saint Petersburg State University - Peterhof, St. Petersburg, Russia
Certifications
Salesforce Certified Platform Developer I
Salesforce
Salesforce Certified Sales Cloud Consultant
Salesforce
Salesforce Certified Platform App Builder
Salesforce.com
Salesforce Certified Administrator
Salesforce.com
Salesforce.com Certified Force.com Developer
Salesforce.com
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