Shawn Cureton

I was part of the team that rebuilt the Red Hat Partner Portal as a Salesforce community. It exposed many of the services used by Red Hat partners on the Salesforce platform, as well as a lot of dynamic content. Content was controlled granularly, by partner tier, type, and geographic location, and could be managed by non-developer users in Red Hat's Salesforce.org.

Developed a Force.com app for project, personnel, and materials management. Built a multi-tiered hierarchy system of processes and sub-processes that included up to four layers of hierarchy. Implemented a deep cloning functionality to clone a whole process tree along with its associated items and locations for assignment to a new job.

Integrated with Google Maps API and Forecast.io API to create a weather forecast viewable from within the job record. Developed a scheduled process to log a historical weather record each day for active jobs

Built a ride-sharing application that allowed users to set up carpools, with cost-sharing, vouchers, etc. Used Google maps to set up routes and allowed users to join existing routes, create new routes, and share turns as driver.

Users could also submit their costs for reimbursement from their employers or from government subsidies. There was also a payment portal that integrated with Authorize.net to allow ride members to pay their monthly portion of the ride costs online. The app included both a desktop interface and a mobile version.

My team and I modernized some very old customer-facing and internal interfaces and moved all of the customer self-guided support features into a set of Salesforce customer communities. One key feature was a modular guided help app, which allowed admins to define support trees using Salesforce records, which end users could navigate through to find targeted help for their specific product. Another feature was a screen for agents to input complex orders for configurable assets. Finally, I built an image manager component that was used across several objects as a better way to manage photos attached to assets, cases, and accounts.