Summit Bajracharya

Problem Statement: The client needed an application that technicians could use to log the progress of their field service. The data required to be kept in sync with their Sharepoint source. A control panel was also required for setting up data that supports the function of the application.

Challenges: The main challenge was to develop an application that technicians could use to log the progress of their field service. We also had to ensure the data was in sync with their Sharepoint source. A control panel was also needed for setting up data that supports the function of the application.

Solutions: We developed a custom solution that met the client's needs. The new system has helped to streamline the field service process and has reduced errors in data entry. The application allows technicians to log the progress of their field service. The data is kept in sync with their Sharepoint source. A control panel was also developed for setting up data that supports the function of the application.

Problem Statement: The live theater used a spreadsheet-to-paper engagement form to track information about the eight to 20 people they hire for each show, totaling about 100 people annually. The process was time-consuming and error-prone, and the theater wanted to digitize the process to reduce errors and improve efficiency.

Challenges: The main challenge was to design a system that could handle multiple contracts with specific terms that vary slightly by role and union. We also had to ensure that the system was easy to use and could be accessed from anywhere. We used Microsoft Power Apps to overcome these challenges to create a custom solution that met the client's needs.

Solutions: We created an engagement form using Microsoft Power Apps that handles the theater's contracts and engagement process. Each person signs a contract, with multiple agreements that include specific terms that vary slightly by role and union. There are 13 variants of the form. The new system has helped the live theater streamline its engagement process and reduced data entry errors. The system has also helped reduce the time spent tracking contracts by at least five to ten hours per week.

Problem Statement: Hopelink, a nonprofit organization, faced challenges with their existing systems which were ineffective, leading to incorrect or duplicate data, and were built on inflexible infrastructures. This led Hopelink to implement workaround processes, resulting in long processing times and training periods. To focus on their clients, Hopelink needed a system that could be at the center of their activities but designed around how they work.

Challenges: Hopelink's existing systems were ineffective, leading to incorrect or duplicate data, and were built on inflexible infrastructures. This led Hopelink to implement workaround processes, resulting in long processing times and training periods. The overall customer experience increasingly suffered because of a lack of coordination and collaboration between programs.

Solution: I developed client and service management solutions using Power Platform to transform employee productivity and business operations that reduced time from 45 minutes to under 30 minutes which made data accuracy higher and employee onboarding times reduced. And a PBI report that can be managed with a button rather than days of emailing spreadsheets.

Problem Statement: Hopelink is a nonprofit community action partnership in Washington, serving 85,000 community members through six assistant programs, and the client needed a solution to search the clients enrolled in the Hopelink food bank program, which checked their eligibility for household members and then provided the food service based on their eligibility.

Challenges: The main challenge was to automate the scheduling and check-in for food budget for a point-based (family-size based) system available to people with a food budget.

Solutions: We developed a tablet app for Hopelink volunteers to see registered families needing healthy food and schedule check-ins based on their family needs. The new system has helped to streamline the food bank program and has reduced errors in data entry. Volunteers can schedule bi-monthly visits of the families to Hopelink's food bank service.

Problem Statement: Hopelink used a paper-based system to manage service partners, drivers, and inspections. The process was slow and error-prone, and the client wanted to digitize the process to reduce errors and improve efficiency.

Challenges: The main challenge was to design a system that was easy to use and could be accessed from anywhere. We also had to ensure the system was secure and could handle large amounts of data.

Solutions: We used Microsoft Power Apps to create a custom solution that met the client's needs and the new mobile-enabled platform reduced their data-entry input and auditing hours by at least five to ten weekly. The new system has helped Hopelink streamline its transportation service management process and reduced data entry errors.

Problem Statement: The client needed a fully digital, end-to-end, paperless solution for vaccination against the SARS-CoV-2 strain of coronavirus for use in Washington and Arizona for Phase 1A qualified vaccinations.

Challenges: The main challenge was to design a solution that could support single/many and fixed/mobile vaccination sites. We also had to ensure that the solution was easy to use and could be integrated into existing Electronic Health Record (EHR) ecosystems that were already in use.

Solutions: We developed a standalone solution that can be integrated into existing EHR ecosystems that are already in use. The average check-in to fulfillment time of 90 seconds per patient supports single/many and fixed/mobile vaccination sites. The new system has helped to streamline the vaccination process and has reduced errors in data entry.

Problem Statement: Seattle Visiting Nurse Association required a solution to schedule flu shot appointments for patients for their mobile clinic. Also, when they come for the shots, they need to record the information about the patients that have taken the flu shots and register the vaccine codes.

Challenges: The main challenge was to design a system that could handle scheduling flu shot appointments for patients for their mobile clinic. We also had to ensure that the system was easy to use and could record the information about the patients who took the flu shots and registered the vaccine codes.

Solutions: We developed a custom solution that met the client's needs. The new system has helped streamline the flu shot appointment scheduling process and reduced data entry errors. The system also records the information about the patients that have taken the flu shots and registers the vaccine codes.

Problem Statement: The client needed an API platform to build a cross-border payment application and help develop remittance and international payment products with built-in compliance infrastructure to meet all regulatory requirements.

Challenges: The main challenge was to develop a consolidated reporting dashboard where a super admin could see all transactions and filter them by client, rejection, and approval status.

Solutions: We developed a custom solution that met the client's needs. The new system has helped streamline the payment application process and reduced data entry errors. The consolidated reporting dashboard allows a super admin to see all transactions and filter them by client, rejection, and approval status.