Zaynul Abadin

Augmedix is the nation's leading provider of remote medical documentation and live clinical support services. It's a place where virtual medical scribes work directly with the doctor, so huge amounts of data are generated from its various tools.

Augmedix has various departments and they all needed data to measure whether they achieved their business goals, they wanted to control the flow of business, and also to help the product team to analyze day-to-day processes and feature usage. We needed to take this massive influx of data and glean from it meaningful takeaways so that different departments can easily take this information to achieve company milestones.

I was the one who got to build this data ecosystem for Augmedix.

Metatude introduced the ITsat product to its customers—where the "sat" stands for satisfaction—and it is a tool designed to improve the quality of IT services and manage costs. ITsat measures end-users overall experience with IT services, in terms of both effectiveness (doing the right things) and efficiency (doing things the right way). There were 25 large companies that used this tool that had terabytes worth of data generated each month. Metatude provided ad-hoc reports and dashboards to its satisfied customers by using data warehouse and BI tools like SAP BusinessObjects.

I contributed to the build of that system.

We need to collect data from six different phish feeds and then push it to a data lake. The business user requirements needed to view the data from QuickSight and Redash, so we developed a data warehouse using Amazon Redshift Spectrum. When ingesting data into the warehouse (it was a huge task) so needed to generate missing values and to cleanse the data.