Aaron Neumann
Verified Expert in Design
Designer
Nashville, TN, United States
Toptal member since December 11, 2017
Aaron is a user experience designer who has designed for large enterprises, small local digital agencies, startups, marketing agencies, and nonprofit organizations including IBM, WordPress, Samsung, Comcast Business, Merkle, and the American Institute of Architects. Versed in solving complex challenges for enterprise software, he also designs consumer mobile, tablet, and website experiences.
Portfolio
IBM Cognitive Net Promoter Score
OneReserve
Work Experience
Software Designer
IBM
- Researched, prototyped, designed, tested, and launched products and enhanced capabilities within IBM’s suite of systems storage analytics intelligence and infrastructure solutions.
- Responsible for full product development life cycle, from research, concept, prototype, visual design, test, and beta tracking; end-to-end.
- Contributed to designs that included interactive data visualizations using cognitive capabilities and Watson AI, cognitive reporting, and analytics capabilities.
- Customers included large Fortune 500 companies in industries spanning, financial, health, travel, eCommerce, entertainment, technology, and more.
- Led design thinking workshops in Montreal and Quebec.
Interaction Design
Mondo Robot
- Interaction designer for Comcast Business account, including business critical enterprise applications, websites, and mobile apps.
- Designed an enterprise app for telecommunication service and infrastructure configuration.
- Led an observational study of a Comcast Data Center to better understand organizational, technological, and environmental factors.
- Served as lead interaction designer on a self-service account management and business voice mobile app.
- Contributed as user experience designer for a future eCommerce website for telecommunication service/product shopping.
UX & Product Management Instructor
General Assembly
- Taught students on topics such as developing business requirements, go-to-marketing strategy, business model design, market research, wireframing, storyboarding, user experience design, and more.
- Co-instructed a part-time evening UX and Product Management class.
- Held office hours to help students with homework and class concepts.
- Took part in classroom administrative tasks, grading homework, curriculum development and instructor/course reviews.
- Presented at seminars in the local community, such as the University of Washington, on behalf of General Assembly, presenting on user experience design topics and career opportunities.
Consultat
McKinley Consultants
- Conducted qualitative and quantitative research for $2 million to $500 million USD revenue associations, foundations, and institutions of higher education representing medical, education, and technology, to the arts and sciences industries.
- Advanced product design, and development portfolio assessment, strategic planning, integrated marketing and communication, data driven solutions for clients.
- Translated research into strategic design and client recommendations; designed final recommendations and supported Managing Consultant during client presentations.
- Designed presentation decks and research frameworks/artifacts and helped develop surveys.
- Collaborated with the CEO in designing new strategic planning frameworks.
Product Design & Research
American Institute of Architects
- Collaborated with Director of User Experience on the design, development, and launch of a product helping 80,000 architects around the globe better track continuing education and professional licensure requirements.
- Successfully contributed to the system design, development and launch of a streamlined renewal experience for 2,700 business partners, transacting over 6 million dollars in annual revenue: reduced manual subscription transactions and data entry by an estimated 40%.
- Served as a product designer for the education department, the 4th largest revenue generator of the association at 6 million annually.
- Conducted qualitative research and data analysis on member usage of continuing education products. Analyzed data metrics for all member based continuing education data on product and website behavior.
- Advanced departmental initiatives through overall user research and data support that drove key decisions on product design, website enhancements, departmental marketing campaigns, and educational and curriculum development based initiatives.
Education
Certificate in User Experience Design
General Assembly - Seattle, Washington
Certificate in Product Management
General Assembly - Washington D.C.
Master's Degree in Music
University of Louisville - Kentucky
Bachelor's Degree in Music
Baldwin-Wallace University - Ohio
Skills
Tools
Apple Keynote, InDesign CC, InVision, Sketch, Camtasia, Principle, Illustrator CC, Adobe Experience Design (XD), Axure RP Pro, SurveyGizmo, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Net Promoter Score (NPS), Figma, IBM Watson
Platforms
WordPress, Axure, Mobile, iOS
Languages
JavaScript
Industry Expertise
Marketing, Health & Wellness, Architecture
Other
Digital Product Design, Product Design, Slack App, Presentation Design, Paper Prototyping, Enterprise Design, Remote User Testing, Software Design, Usability Testing, User Experience (UX), Voice User Interfaces (VUI), Technical Design, Data Analysis, WordPress Design, Design Thinking, Client Management, Facilitation, UI Components, Style Guides, Navigation Design, IBM Watson Analytics, Sprint Planning, Business Model Canvas, Agile Sprints, Product Roadmaps, Information Architecture (IA), Enterprise Software, Value Proposition, Rapid Prototyping, User Needs, UX Documentation, User Interface (UI), User Flows, UX Audits, Lean UX, Visual Design, Interaction Design (IxD), Survey Design, Use Cases, Mobile App Design, Content Management Systems (CMS), Branding, Websites, Consumer Branding, Apps, Product Marketing, Click-through Rates (CTR), Sales Funnel, Landing Page Design, Landing Page Optimization, Pitch Presentations, Mobile UX, Mobile UI, Personas, Mobile Design, Data Visualization, Smartwatch Design, Tablet UI, Tablet UX, User Journey Maps, Workflow, Annotated Wireframes, Internet of Things (IoT), Responsive, Dashboard Design, Smart Watches, Tablet Design, Cross-platform, Artificial Intelligence (AI), User Research, Whiteboarding, System Architecture, UI Design, Dashboards, Data-informed Visual Design, Payment Gateways, Notification Center, Enterprise Systems, Task Analysis, Usability Guidelines, Usability Heuristics, Guerilla Usability Testing, Competitor Analysis & Profiling, Faceted Search, Stakeholder Management, User Scenarios, User Workflows, Task Flows
Experience
- Enterprise Design - 5 years
- User Experience (UX) - 5 years
- Usability Testing - 5 years
- UX Documentation - 5 years
- User Interface (UI) - 5 years
- UX Audits - 5 years
- Lean UX - 5 years
- Product Design - 3 years
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