Bryce Thompson
Verified Expert in Design
Designer
Austin, TX, United States
Toptal member since August 28, 2019
For the past several years, Bryce has been working as a product designer with some of the most innovative and growth-focused companies in the US. He has a consistent track record of creating empathetic and intuitive user experiences for his clients ranging from healthcare to real estate, security to artificial intelligence and machine learning solutions.
Portfolio
Cerebri AI
Work Experience
Lead Product Designer
University of Miami
- Tested, validated, and shipped a journaling product that collects nutrition, exercise, assessments, and sleep data from oncology clinical trial participants.
- Managed client expectations and delivered an ambitious feature set for a funding event with the National Cancer Institute.
- Coordinated a user research committee composed of Yale, University of Miami, and University of Arizona oncology researchers and patients.
Senior Product Designer
Finder.com
- Designed and shipped crypto trading features in the Australian market.
- Led workshops and user testing for a new organic traffic-serving page type that would standardize over 40 different types of financial advice articles.
- Established testing practice and repeatable UXR, which would help decision-making across multiple areas in the business.
Lead Experience Designer
TrustRadius
- Designed a buyer experience for software purchasers looking for reviews on enterprise software.
- Designed experiments to increase user sign-ups and activity.
- Introduced a service-design process wherein we identified organizational improvements to better serve our customers.
- Led experimental concepts to leverage customers' perceptions of trust and software.
- Designed a better experience for vendors to sell their software online and get better reviews.
Lead Product Designer
Kalepa
- Designed and shipped features that helped commercial insurance underwriters assess the risk of brick-and-mortar franchises.
- Created a gamification model for underwriters to facilitate higher engagement and performance in the platform.
- Shipped aggregation summary-level features that visualized the risk data of business franchises spanning the entire United States, helping improve Kalepa's market fit with their existing customers.
Senior Service Designer
Atlassian
- Designed A/B experiments for the Atlassian Community, which increased monthly active users by 800%.
- Designed the sections—Enhanced Profile and Community Events—which increased monthly traffic to 3 million.
- Led the design for a team of five developers, product managers, and marketing staff.
- Created designs and provided documentation that fully defined the problem allowing for cross-organization alignment.
- Conducted workshops and design-sprint exercises in-house with the Atlassian Community team.
Senior Product Designer
Grace Hill
- Designed and developed a marketing experience in 30 days that would become a retainer project that would last close to two years.
- Designed products internally such as mystery shopper experiences as well as gamification products.
- Created a site that was integrated into Salesforce and other online tracking methodologies.
- Designed several landing pages that would be deployed, campaigned, and then measured for efficacy.
- Supported a retainer that would allow a company to grow its sales and marketing team and slowly bring in an internal team of designers and developers.
Senior Product Designer
AlterG
- Led a team in designing the first digital rehab treadmill experience for physical therapists and their patients.
- Interviewed patients, therapists, and clinician staff and tested their ability to use the software.
- Supervised ideation workshops to whiteboard out possible solutions.
- Performed user research and technical research that would act as the constraints for our overall project solutions.
- Designed an experience that would constitute a medical-grade in-session interface and a SaaS-based patient web experience.
Product Experience Director
Handsome
- Created and designed a tablet application that would educate the caregivers of stroke patients on how best to treat their loved ones.
- Led a team of designers and developers as we created and designed a new platform experience for ShipStation.
- Helped grow Handsome into a multimillion-dollar-a-year product agency in Austin.
- Created and designed a platform for network security threat identification called InQuest.
- Onboarded and led an education initiative for our team to excel at prototyping and interface micro-interactions.
Senior UX Designer
Dumbwaiter Design
- Helped grow a design agency from a startup incubator to a downtown-office location while securing multiple revenue streams in media markets such as NYC and San Francisco.
- Designed several websites for higher education institutions such as RIT, Devry, and Skidmore College.
- Helped design and develop many web experiences on top of the Django framework.
- Performed research and ideation sessions with incoming clients.
- Supported the establishment of a unique culture that would attract many of the finest nearby talents from our talent pool at RIT.
UX/UI Designer | Developer
University of Rochester Medical Center
- Worked closely with Epic on an initiative to migrate URMC to digital patient charting.
- Designed various internal dashboards and support resources to better relay internal processes to our 20,000+ workforce.
- Designed and developed internal communications as needed during our two-week go-live event.
- Set a precedent for better design and user experience by advocating at an organization that was not familiar with these processes.
- Recommended and helped facilitate numerous enterprise technology solutions.
Interactive Designer I
Blackboard
- Designed and developed K-12 template websites for schools all over the country.
- Introduced a UX methodology and process into the visual creative wing of the company.
- Collaborated with developers to quickly release dozens of visual templates on top of the Centricity CMS.
- Challenged other designs at the company to be more UX-minded in their problem-solving.
- Helped push the front-end development implementations of our solutions by contributing and refining the process around CSS3.
Education
Bachelor's Degree in Information Technology
Rochester Institute of Technology - Rochester, NY, USA
Skills
Tools
Photoshop CC, Sketch 4, Apple Keynote, Optimizely, After Effects CC, Sketch, Slack, Confluence, Adobe Photoshop, Origami, Zeplin, MindNode, Flash, Atlassian, Trello, LeadPages, Maze, Miro, Jira, Microsoft Dynamics CRM
Languages
CSS3, HTML5, JavaScript, PHP, CSS, HTML
Platforms
Figma, iOS, MacOS, Android, Unix, Windows, WordPress, Salesforce
Industry Expertise
Healthcare, Fitness, Exercise & Fitness, Real Estate
Other
Mobile App Design, User Experience (UX), Product Design, Digital Creative Direction, Design Sprints, Service Design, Validated User Research, Platform Design, App Design, Dental Care, Clinical Devices, Dashboards, Web Dashboards, PowerPoint Design, Marketplaces, Healthcare Software, Digital Health, Electronic Medical Records (EMR), Community Platforms, Business to Business (B2B), SaaS Design, Agile, TeamGantt, jQuery, User Stories, Dentistry, iPad, UX Design, Smart Devices, Community Growth, UI Design, Web Design, Mobile Design, Responsive Design, Incentive Events, Profile Design, Experimental Design, Experimental Research, Fitness Trackers, Dashboard Design, Analytical Dashboards, Leads, Lead Generation, Commercial Real Estate, Residential Real Estate, Creative Direction, Enterprise Design, SaaS, B2B, B2B Sales Pipeline, B2B Lead Generation, White Labeling, SEO Content, On-page SEO, Responsive, Responsive Development, WordPress Design, Web Illustration, Digital Illustration, Web Animation, Early-stage Startups, Game Development, Mobile Game Development, Visual Design, System Design, Windows UI Design, Windows App Design, UI Components, Component Libraries, UI Style Guides, Platforms, Platform Building, Sales Pipelines, React, React Native, Design Systems, Notion, Research, Enterprise, Community, Web Marketing, Human-computer Interaction (HCI), Digital Product Design, Responsive Web Design (RWD), User Research, MVP Design, User Interface (UI), Branding, Wireframing, UX Research, User Interviews, Web 3.0, User Flows, Social Networks, User Experience Design, Prototyping, Healthcare IT, Medicine, General Medicine, Cardiovascular Medicine, Women's Health, Journey Mapping, Customer Journey, User Journeys, Web & Mobile Applications, Google Design Sprints, Usability Testing, User Testing, Web App UX, Web App Design, Gamification, EMR, ChatGPT, HubSpot, Google Drive, Typeform, Web UX, Artificial Intelligence (AI), Machine Learning, Customer Relationship Management (CRM), Healthtech, Pharmacy, Pharmacology, Design Workshops, Medical Software, Hospitals, Nursing, Tablet Design, Tablet UX, Tablet UI, HubSpot Content Hub
Experience
- User Experience (UX) - 14 years
- Healthcare Software - 14 years
- Product Design - 10 years
- Design Sprints - 10 years
- Business to Business (B2B) - 10 years
- Electronic Medical Records (EMR) - 10 years
- Community Platforms - 8 years
- Marketplaces - 5 years
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