Jenna Lin, Designer in Taipei, Taiwan
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Jenna Lin

Verified Expert  in Design

Designer

Location
Taipei, Taiwan
Toptal Member Since
November 19, 2021

Jenna is an experienced UX/UI designer with a strong product mindset. She is skilled at user experience design, user interface design, and design systems. Jenna enjoys the end-to-end product development process as well as building the design system with developers.

User Experience (UX)User Interface (UI)Product DesignDesign SystemsMobile App DesignWeb DesigniOSAndroidSketchFigma

Portfolio

Work Experience

Senior Product Designer

2020 - 2021
Health2Sync
  • Conceived end-to-end SaMD digital therapeutic solutions for diabetes patients and health care professionals.
  • Designed the insulin pen integration of the Health2Sync app with Biocorp Mallya Solostar.
  • Planned and hosted persona and user journey workshops.
  • Revamped the information architecture of the patient management platform for health care providers.
Technologies: User Experience (UX), User Interface (UI), Figma, Design Systems, Android, iOS, Project Management, Mobile App Design, Web Design, User Research, User Testing, User Journeys

Product Designer

2017 - 2020
Localz
  • Handled all design work for Localz as the first and only designer in the company during the first two years.
  • Designed end-to-end software solutions for field services and retail customers.
  • Identified and evaluated inefficient business practices, then recommended alternative business solutions.
  • Conceived the Localz partner portal for the UK client Maternaut, simplifying new customers' onboarding and set up.
  • Outlined the Localz collection products design to make the in-store click and collect seamless for Woolworth group customers and retail staff. It included the attendant app, customer web portal for check-in, and business dashboard.
  • Designed the Localz field service product, which includes the customer web portal, technician app, and business dashboard for UK clients such as British Gas, HSS hire, Safelite, and RAC.
  • Defined and designed the system used to communicate with the front-end engineers.
Technologies: Sketch, User Experience (UX), User Interface (UI), Design Systems, Android, iOS, Project Management, Mobile App Design, Web Design, User Research, User Testing, User Journeys

User Experience Designer

2017 - 2018
Medipass Solutions
  • Designed the HICAPS Go mobile app to help patients with private health insurance assess their benefits before booking an appointment.
  • Created the Medipass online payment page to streamline claiming and payment for medical and allied health appointments.
  • Designed the Medipass scanning software tool for Garrison Health Services to scan paper medical records into digital invoices using optical character recognition.
  • Illustrated the Medipass customer success avatars to provide a friendly and consistent customer experience.
Technologies: Sketch, User Experience (UX), User Interface (UI), Design Systems, Android, iOS, Mobile App Design, Web Design, User Testing

Product Designer

2014 - 2016
KKBOX
  • Acted as the lead design in the Windows app development team. Planned and designed the KKBOX platform on Windows 10, 8.1, and 7 systems for desktop and mobile applications.
  • Designed the KKBOX app on alternative devices, including iOS and Android smartwatches, smart TVs, and car infotainment systems.
  • Supported the website and mobile design for different departments, including the Uta Pass, City Talk, and Hami+.
  • Designed the Emome Hami+ streaming music website player.
  • Created the opening animation for the 10th KKBOX Music Awards viewed by over 100,000 individuals.
Technologies: Sketch, User Experience (UX), User Interface (UI), Design Systems, iOS, Android, Mobile App Design, Web Design, User Testing
2017 - 2018

Master's Degree in Information Technology

Monash University - Melbourne, Australia

2010 - 2014

Bachelor's Degree in Communication Design

Shih Chen University - Taipei, Taiwan

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