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Jeremy Santy
Verified Expert in Design
Designer
Honolulu, HI, United States
Toptal member since February 1, 2023
Bio
Jeremy has led product design at companies like DoorDash, Dropbox, Apple, Facebook, Microsoft, and Zillow. Through his design agency, he’s also worked with Y Combinator and Founders Fund startups to launch zero-to-one products and bring them to market.
Experience
- UX Design - 17 years
- Product Design - 17 years
- Interaction Design (IxD) - 17 years
- Visual Design - 17 years
- UI Design - 15 years
- Mobile UI - 12 years
- Mobile UX - 12 years
- Design Sprints - 8 years
Portfolio
Business Suite Mobile App for Meta (Facebook)
UX DesignUI DesignSketchUser Interface (UI)Reports
Work Experience
Product Design Lead
2021 - 2023
Dropbox
- Designed and shipped mobile app experiences to improve user onboarding and activation.
- Created and delivered improved share-receiving experiences to increase customer activation and weekly active users on the Dropbox platform.
- Developed and shipped additional products to help people collect and manage their cloud-based files and content.
Technologies: Design Sprints, Design, Figma, Communication Design, User Experience (UX), User Interface (UI), Mobile UI, Product Design, Visual Design, Mobile UX, Interaction Design (IxD), UI Design, UX Testing, User Testing, Miro, Google Design Sprints, Prototyping, Wireframing, Web App Design, User Journeys, UX Research, Dashboard Design, File Sharing, Web App UX, Web App UI, A/B Testing, Visual Concepts, Design Systems, B2B, SaaS Design, SaaS, UX Strategy, User Research, Mobile UX Design, Mobile Prototypes, Mobile UI Design, Websites, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, MVP Design, Product Vision, User Flows, Responsive Web Design (RWD), Information Architecture (IA), Responsive UI, UI Templates, Progressive Web Applications (PWAs), Pitch Presentations, Microsoft PowerPoint, Presentations, Dashboards, Design Leadership, Artificial Intelligence (AI), Machine Learning, Mockups, Product Roadmaps, Feature Prioritization, UX Wireframes, Rapid Prototyping, B2B2C, Business to Business to Consumer (B2B2C), Component Libraries, UX Documentation, UI Components, Layout Design, Software as a Service (SaaS), Creative Tech, Technology, Software, Stakeholder Interviews, Heuristic Analysis, Mobile Design, UX Audits, OpenAI, ChatGPT, Chatbot Conversation Design, Gamification, Layout, Interactive UI, iOS Animations, Mobile, App UI, App Design, Consumer Products, Material Design, UI Guidelines, Communication, Stakeholder Management, Stakeholder Engagement, Natural Language Processing (NLP), Journey Mapping, Design Production, UI Prototyping, Discovery Workshops
Product Design Lead (Contract)
2021 - 2022
Five9
- Supported taking new product ideas from zero to one with the ML/AI team.
- Contributed design components to the Five9 visual and interaction design library.
- Helped to shape new product initiatives for the ML/AI team.
Technologies: Figma, Product Design, Visual Design, Interaction Design (IxD), UI Design, Design, Google Design Sprints, Prototyping, Wireframing, Web App Design, Data Visualization, User Journeys, Dashboard Design, User Experience (UX), User Interface (UI), Web App UX, Web App UI, Visual Concepts, B2B, SaaS Design, SaaS, UX Strategy, Websites, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, MVP Design, Product Vision, User Flows, Information Architecture (IA), Responsive UI, UI Templates, Progressive Web Applications (PWAs), Pitch Presentations, Microsoft PowerPoint, Presentations, Dashboards, Design Leadership, Artificial Intelligence (AI), Machine Learning, Mockups, Product Roadmaps, Feature Prioritization, UX Wireframes, Rapid Prototyping, Business to Business to Consumer (B2B2C), B2B2C, Component Libraries, UX Documentation, Style Guides, UI Components, Layout Design, Software as a Service (SaaS), Technology, Software, Stakeholder Interviews, UX Audits, Layout, Interactive UI, App UI, App Design, Communication, Stakeholder Management, Stakeholder Engagement, Natural Language Processing (NLP), Journey Mapping, Design Production, UI Prototyping, Discovery Workshops
Product Designer
2011 - 2022
Freelance
- Cooperated with startups from startup accelerators like Y Combinator and Founders Fund.
- Designed apps featured as the app of the day in the Apple Store.
- Helped startups bring ideas to market, set vision and strategy, and improve venture capital pitch decks.
- Operated on early strategy, road mapping, and pitch work with startups.
Technologies: Design, Design Systems, Design Sprints, Figma, User Interface (UI), User Experience (UX), Mobile UI, Product Design, Visual Design, Mobile UX, UI Design, User Testing, Web Design, WordPress, Squarespace, Miro, Google Design Sprints, Prototyping, Wireframing, Web App Design, User Journeys, Dashboard Design, Web App UX, Web App UI, Landing Page Design, Mobile First, A/B Testing, Visual Concepts, B2B, SaaS Design, SaaS, UX Strategy, User Research, Mobile UX Design, Mobile Prototypes, Mobile UI Design, Presentation Design, Pitch Decks, Web UX, Websites, Crypto, Wire, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, eCommerce, Marketplaces, MVP Design, Product Vision, User Flows, Responsive Web Design (RWD), Information Architecture (IA), Responsive UI, UI Templates, Progressive Web Applications (PWAs), Pitch Presentations, Microsoft PowerPoint, Presentations, Dashboards, Artificial Intelligence (AI), Machine Learning, Mockups, Product Roadmaps, Feature Prioritization, UX Wireframes, Rapid Prototyping, Healthcare IT, Business to Business to Consumer (B2B2C), B2B2C, Construction Management, Print Design, Packaging, Product Packaging, Package Design, Printing, Illustration, Component Libraries, UX Documentation, Style Guides, User Personas, UI Components, Layout Design, Nonprofits, Forum Design, Blogs, Software as a Service (SaaS), Creative Tech, Technology, Software, Stakeholder Interviews, Heuristic Analysis, Mobile Design, Branding, UX Audits, Responsive Web Apps, Sports, Layout, Interactive UI, iOS Animations, Mobile, Social Networks, App UI, App Design, Consumer Products, Material Design, UI Guidelines, Communication, Stakeholder Management, Stakeholder Engagement, Natural Language Processing (NLP), Journey Mapping, Entertainment & Leisure, Design Production, Healthcare, UI Prototyping, Real Estate
Product Design Lead (Freelance)
2020 - 2021
Apple
- Defined the best practices for creating intelligent experiences on Apple devices as the design lead for Apple's machine learning platform.
- Shaped new initiatives for builder and developer experiences with Apple's ML team.
- Contributed to building the UX vision and strategy for the design team, operationalizing the strategy with cross-functional teams.
- Led the creation of design frameworks and design systems to scale as the platform grew.
Technologies: Sketch, Design Systems, User Experience (UX), User Interface (UI), Product Design, Visual Design, Interaction Design (IxD), UI Design, Design, Miro, Prototyping, Wireframing, Web App Design, User Journeys, Dashboard Design, Web App UX, Web App UI, Landing Page Design, Mobile First, Visual Concepts, B2B, UX Strategy, Presentation Design, Websites, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, User Flows, Responsive Web Design (RWD), Information Architecture (IA), Responsive UI, UI Templates, Progressive Web Applications (PWAs), Pitch Presentations, Microsoft PowerPoint, Presentations, Dashboards, Artificial Intelligence (AI), Machine Learning, Mockups, UX Wireframes, Rapid Prototyping, UX Documentation, Style Guides, UI Components, Layout Design, Blogs, Creative Tech, Technology, Software, Stakeholder Interviews, Heuristic Analysis, UX Audits, Responsive Web Apps, Layout, Interactive UI, UI Guidelines, Communication, Stakeholder Management, Stakeholder Engagement, Journey Mapping, Design Production, UI Prototyping
Product Design Lead (Freelance)
2020 - 2021
Five9
- Collaborated with the new products team to design, build, and launch new products for the Five9 product suite.
- Built a design system to support new products and initiatives, including a component library, colors, typography, and other assets.
- Created a journey map to guide product strategy, go to market, and support product engineering.
Technologies: Figma, User Experience (UX), User Interface (UI), Product Design, Visual Design, Interaction Design (IxD), UI Design, Design, Prototyping, Wireframing, Web App Design, User Journeys, Web App UX, Web App UI, Visual Concepts, UX Strategy, Websites, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, User Flows, Information Architecture (IA), Progressive Web Applications (PWAs), Pitch Presentations, Presentations, Mockups, UX Wireframes, Rapid Prototyping, Business to Business to Consumer (B2B2C), B2B2C, UX Documentation, Style Guides, UI Components, Layout Design, Technology, Software, Interactive UI, App UI, App Design, UI Guidelines, Communication, Journey Mapping, Design Production, UI Prototyping
Product Design Lead (Contract)
2019 - 2021
Meta
- Created and built design frameworks and standardized internal processes for our team to increase partner engagement and improve overall design outcomes.
- Cooperated with Meta's primary revenue-impacting products, including Ads Manager, to help them improve advertiser efficiency and customer value.
- Coordinated efforts to create a more cohesive advertising and marketing experience across Meta's business tools.
Technologies: Design, UX Design, Figma, Framer, Mobile UI, Product Design, Visual Design, Mobile UX, Interaction Design (IxD), UI Design, UX Testing, User Testing, Miro, Google Design Sprints, Prototyping, Wireframing, Web App Design, Data Visualization, User Journeys, UX Research, User Experience (UX), User Interface (UI), Web App UX, Web App UI, Mobile First, A/B Testing, Visual Concepts, Design Systems, B2B, SaaS Design, SaaS, UX Strategy, User Research, Mobile UX Design, Mobile Prototypes, Mobile UI Design, Websites, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, MVP Design, Product Vision, User Flows, Information Architecture (IA), Responsive UI, Progressive Web Applications (PWAs), Pitch Presentations, Presentations, Dashboards, Mockups, Product Roadmaps, UX Wireframes, Rapid Prototyping, B2B2C, Business to Business to Consumer (B2B2C), Component Libraries, UX Documentation, Style Guides, UI Components, Layout Design, Technology, Software, Mobile Design, Interactive UI, iOS Animations, Mobile, Social Networks, App UI, App Design, Consumer Products, UI Guidelines, Communication, Journey Mapping, Design Production, UI Prototyping, Discovery Workshops
Founding Team Member
2015 - 2016
Urbandoor (acquired by Airbnb)
- Supported building Urbandoor from an idea to a launched business.
- Helped lead the experience from booking to check out, covering digital and physical touch-points.
- Cooperated with institutional apartment owners and corporate housing providers.
Technologies: Sketch, Product Design, Visual Design, Interaction Design (IxD), UI Design, Design, Prototyping, Wireframing, Web App Design, User Journeys, UX Research, User Experience (UX), User Interface (UI), Web App UX, Web App UI, Mobile First, Visual Concepts, Infographics, Design Systems, B2B, UX Strategy, Presentation Design, Websites, Marketplaces, MVP Design, Product Vision, User Flows, Responsive UI, Pitch Presentations, Microsoft PowerPoint, Dashboards, Design Leadership, Mockups, UX Wireframes, Rapid Prototyping, User Personas, UI Components, Layout Design, Blogs, Technology, Software, Hospitality, App UI, Material Design, Journey Mapping, Design Production, UI Prototyping, Real Estate, Discovery Workshops
Product Design Lead (Contract)
2011 - 2015
Cisco
- Assisted in leading early product decisions, strategy, and design work for Webex teams.
- Acted as the first product designer on a new zero-to-one product that became Webex teams. Led product design for several areas of Webex teams, including an improved calling experience across web, mobile, and telepresence.
- Served as lead designer and helped ship the first version of Cisco Jabber for iPad.
- Helped lead design systems, create frameworks, evangelism, and drive adoption across Cisco product teams.
Technologies: Photoshop CC, Sketch, Mobile UI, Product Design, Visual Design, Mobile UX, Interaction Design (IxD), UI Design, UX Testing, User Testing, Design, Prototyping, Wireframing, Web App Design, User Journeys, UX Research, User Experience (UX), User Interface (UI), Web App UX, Web App UI, Mobile First, Visual Concepts, Design Systems, B2B, SaaS Design, SaaS, UX Strategy, Mobile UX Design, Mobile Prototypes, Mobile UI Design, Presentation Design, Websites, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, MVP Design, Product Vision, User Flows, Responsive Web Design (RWD), Information Architecture (IA), Responsive UI, Progressive Web Applications (PWAs), Pitch Presentations, Microsoft PowerPoint, Presentations, Dashboards, Mockups, UX Wireframes, Rapid Prototyping, B2B2C, Business to Business to Consumer (B2B2C), User Personas, UI Components, Layout Design, Software as a Service (SaaS), Technology, Software, Mobile Design, Adobe Photoshop, Gamification, iOS Animations, Mobile, App UI, Design Production, UI Prototyping
Senior Product Designer
2010 - 2011
Level Studios
- Launched product design working with Apple's marketing and communications division.
- Developed product design for Apple's productivity software.
- Designed the official website for the city of San Luis Obispo and the Research in Motion corporate site.
Technologies: Photoshop CC, Product Design, Visual Design, Interaction Design (IxD), UI Design, Design, Adobe CC, Graphic Design, Web Design, Wireframing, User Journeys, Web App UX, Web App UI, Landing Page Design, Visual Concepts, Infographics, SaaS Design, SaaS, Websites, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, User Flows, Information Architecture (IA), Responsive UI, UX Wireframes, Layout Design, Technology, Software, Adobe Photoshop, Consumer Products, Design Production
Product Designer
2008 - 2010
Microsoft
- Created and launched new products within the Office labs team.
- Served as the lead product designer on Microsoft Office Canvas to shape thinking for future product initiatives, like Surface Hub (Microsoft meeting wall).
- Won the "Best business value" at the productivity science fair, issued by the Microsoft Business Division panel in November 2009, associated with Microsoft Unlimited Potential.
- Registered a patent US US20120150863 A1, issued June 14, 2012, for bookmarking of meeting context.
- Registered a patent US 20120143948, filed December 1, 2010, for the social networking feed extensibility based on data types.
Technologies: Adobe CC, Product Design, Visual Design, Interaction Design (IxD), UI Design, UX Testing, User Testing, Design, Graphic Design, Prototyping, Wireframing, Web App Design, User Journeys, User Experience (UX), User Interface (UI), Web App UX, Web App UI, Visual Concepts, SaaS Design, SaaS, Enterprise, Enterprise Design, Enterprise SaaS, MVP Design, User Flows, Information Architecture (IA), Pitch Presentations, Presentations, Mockups, UX Wireframes, Software as a Service (SaaS), Technology, Software, Adobe Photoshop, UI Prototyping
Education
2001 - 2005
Bachelor of Fine Arts Degree in Visual Communication Design
University of Washington - Seattle, WA, USA
Skills
Tools
Sketch, Apple Keynote, Photoshop CC, Adobe CC, Microsoft PowerPoint, Adobe Photoshop, Miro
Platforms
Figma, Mobile, Web, iOS, Android, WordPress
Industry Expertise
Consumer Products, Real Estate, Creative Tech, Technology, Sports, Hospitality, Healthcare, Entertainment & Leisure
Other
User Experience (UX), User Interface (UI), Mobile UI, Product Design, Visual Design, Mobile UX, UX Design, UI Design, Interaction Design (IxD), Design, Design Systems, Web App UX, Web App UI, Mobile App Design, Squarespace, Prototyping, Mockups, Wireframing, Web App Design, User Journeys, File Sharing, Mobile First, Visual Concepts, SaaS Design, SaaS, Mobile UX Design, Mobile Prototypes, Mobile UI Design, Presentation Design, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, eCommerce, MVP Design, Pitch Presentations, UX Wireframes, Rapid Prototyping, UX Documentation, UI Components, Layout Design, Software, Mobile Design, Layout, Interactive UI, iOS Animations, Social Networks, App UI, App Design, UI Guidelines, Communication, Stakeholder Management, Journey Mapping, Design Production, UI Prototyping, Design Sprints, Branding, Google Design Sprints, Web Design, Graphic Design, B2B, Dashboards, Data Visualization, UX Research, Dashboard Design, Landing Page Design, Infographics, UX Strategy, User Research, Pitch Decks, Web UX, Websites, Crypto, Wire, Marketplaces, Product Vision, User Flows, Responsive Web Design (RWD), Information Architecture (IA), Responsive UI, UI Templates, Progressive Web Applications (PWAs), Presentations, Design Leadership, Artificial Intelligence (AI), Machine Learning, Reports, Product Roadmaps, Feature Prioritization, Healthcare IT, B2B2C, Construction Management, Print Design, Component Libraries, Style Guides, Blogs, Business to Business to Consumer (B2B2C), Software as a Service (SaaS), Stakeholder Interviews, Heuristic Analysis, UX Audits, Responsive Web Apps, OpenAI, Gamification, Material Design, Stakeholder Engagement, Natural Language Processing (NLP), Discovery Workshops, UX Testing, User Testing, Logo Design, Communication Design, System Design, Typography, Framer, A/B Testing, Packaging, Product Packaging, Package Design, Printing, Illustration, User Personas, Nonprofits, Forum Design, ChatGPT, Chatbot Conversation Design
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