Jeremy Santy
Verified Expert in Design
Designer
Honolulu, HI, United States
Toptal member since February 1, 2023
Jeremy is experienced in leading and driving design vision and strategy for Dropbox, Apple, Facebook, Cisco, Five9, PocketSuite, Zillow, Microsoft, and Expedia. He has also cooperated with many startups through his digital product design agency on zero-to-one initiatives, including Y Combinator and Founders Fund portfolio companies, helping them launch and bring products to market.
Portfolio
Work Experience
Product Design Lead
Dropbox
- Designed and shipped mobile app experiences to improve user onboarding and activation.
- Created and delivered improved share-receiving experiences to increase customer activation and weekly active users on the Dropbox platform.
- Developed and shipped additional products to help people collect and manage their cloud-based files and content.
Product Design Lead (Contract)
Five9
- Supported taking new product ideas from zero to one with the ML/AI team.
- Contributed design components to the Five9 visual and interaction design library.
- Helped to shape new product initiatives for the ML/AI team.
Product Designer
Freelance
- Cooperated with startups from startup accelerators like Y Combinator and Founders Fund.
- Designed apps featured as the app of the day in the Apple Store.
- Helped startups bring ideas to market, set vision and strategy, and improve venture capital pitch decks.
- Operated on early strategy, road mapping, and pitch work with startups.
Product Design Lead (Freelance)
Apple
- Defined the best practices for creating intelligent experiences on Apple devices as the design lead for Apple's machine learning platform.
- Shaped new initiatives for builder and developer experiences with Apple's ML team.
- Contributed to building the UX vision and strategy for the design team, operationalizing the strategy with cross-functional teams.
- Led the creation of design frameworks and design systems to scale as the platform grew.
Product Design Lead (Freelance)
Five9
- Collaborated with the new products team to design, build, and launch new products for the Five9 product suite.
- Built a design system to support new products and initiatives, including a component library, colors, typography, and other assets.
- Created a journey map to guide product strategy, go to market, and support product engineering.
Product Design Lead (Contract)
Meta
- Created and built design frameworks and standardized internal processes for our team to increase partner engagement and improve overall design outcomes.
- Cooperated with Meta's primary revenue-impacting products, including Ads Manager, to help them improve advertiser efficiency and customer value.
- Coordinated efforts to create a more cohesive advertising and marketing experience across Meta's business tools.
Founding Team Member
Urbandoor (acquired by Airbnb)
- Supported building Urbandoor from an idea to a launched business.
- Helped lead the experience from booking to check out, covering digital and physical touch-points.
- Cooperated with institutional apartment owners and corporate housing providers.
Product Design Lead (Contract)
Cisco
- Assisted in leading early product decisions, strategy, and design work for Webex teams.
- Acted as the first product designer on a new zero-to-one product that became Webex teams. Led product design for several areas of Webex teams, including an improved calling experience across web, mobile, and telepresence.
- Served as lead designer and helped ship the first version of Cisco Jabber for iPad.
- Helped lead design systems, create frameworks, evangelism, and drive adoption across Cisco product teams.
Senior Product Designer
Level Studios
- Launched product design working with Apple's marketing and communications division.
- Developed product design for Apple's productivity software.
- Designed the official website for the city of San Luis Obispo and the Research in Motion corporate site.
Product Designer
Microsoft
- Created and launched new products within the Office labs team.
- Served as the lead product designer on Microsoft Office Canvas to shape thinking for future product initiatives, like Surface Hub (Microsoft meeting wall).
- Won the "Best business value" at the productivity science fair, issued by the Microsoft Business Division panel in November 2009, associated with Microsoft Unlimited Potential.
- Registered a patent US US20120150863 A1, issued June 14, 2012, for bookmarking of meeting context.
- Registered a patent US 20120143948, filed December 1, 2010, for the social networking feed extensibility based on data types.
Education
Bachelor of Fine Arts Degree in Visual Communication Design
University of Washington - Seattle, WA, USA
Skills
Tools
Figma, Sketch, Apple Keynote, Photoshop CC, Adobe CC, Microsoft PowerPoint, Adobe Photoshop, Miro
Platforms
Mobile, Web, iOS, Android, WordPress
Industry Expertise
Consumer Products, Real Estate, Creative Tech, Technology, Sports, Hospitality, Healthcare, Entertainment & Leisure
Other
User Experience (UX), User Interface (UI), Mobile UI, Product Design, Visual Design, Mobile UX, UX Design, UI Design, Interaction Design (IxD), Design, Design Systems, Web App UX, Web App UI, Mobile App Design, Squarespace, Prototyping, Mockups, Wireframing, Web App Design, User Journeys, File Sharing, Mobile First, Visual Concepts, SaaS Design, SaaS, Mobile UX Design, Mobile Prototypes, Mobile UI Design, Presentation Design, Enterprise, Enterprise Design, Enterprise SaaS, iOS App Design, eCommerce, MVP Design, Pitch Presentations, UX Wireframes, Rapid Prototyping, UX Documentation, UI Components, Layout Design, Software, Mobile Design, Layout, Interactive UI, iOS Animations, Social Networks, App UI, App Design, UI Guidelines, Communication, Stakeholder Management, Journey Mapping, Design Production, UI Prototyping, Design Sprints, Branding, Google Design Sprints, Web Design, Graphic Design, B2B, Dashboards, Data Visualization, UX Research, Dashboard Design, Landing Page Design, Infographics, UX Strategy, User Research, Pitch Decks, Web UX, Websites, Crypto, Wire, Marketplaces, Product Vision, User Flows, Responsive Web Design (RWD), Information Architecture (IA), Responsive UI, UI Templates, Progressive Web Applications (PWAs), Presentations, Design Leadership, Artificial Intelligence (AI), Machine Learning, Reports, Product Roadmaps, Feature Prioritization, Healthcare IT, B2B2C, Construction Management, Print Design, Component Libraries, Style Guides, Blogs, Business to Business to Consumer (B2B2C), Software as a Service (SaaS), Stakeholder Interviews, Heuristic Analysis, UX Audits, Responsive Web Apps, OpenAI, Gamification, Material Design, Stakeholder Engagement, Natural Language Processing (NLP), Discovery Workshops, UX Testing, User Testing, Logo Design, Communication Design, System Design, Typography, Framer, A/B Testing, Packaging, Product Packaging, Package Design, Printing, Illustration, User Personas, Nonprofits, Forum Design, ChatGPT, Chatbot Conversation Design
Experience
- UX Design - 17 years
- Product Design - 17 years
- Interaction Design (IxD) - 17 years
- Visual Design - 17 years
- UI Design - 15 years
- Mobile UI - 12 years
- Mobile UX - 12 years
- Design Sprints - 8 years
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