George Kalmpourtzis, Designer in Paris, France
George Kalmpourtzis

Designer in Paris, France

Member since March 8, 2021
George is a lead product designer, user researcher and learning expert. For the past 15 years, he has worked with clients such as Disney, Amadeus, BNP Paribas, European Commission, Technicolor,, Maskott, and various public institutions and universities. He is a lead figure and published author on instructional design, customer engagement, design processes in scaled agile organizations, and gamification. George is also a university lecturer and author of two books on the subject.
George is now available for hire


Digital Design


  • Lead User Researcher

    2022 - PRESENT
    European Commission
    • Led user research initiatives for the European Statistics Institute, focusing on generative research.
    • Set up ResearchOps for the European Statistics Institute.
    • Proposed training initiatives on user research, UX, and design thinking.
    Technologies: User Research, Microsoft Power BI, Qualitative Research, Quantitative Research, Survey Design, Surveys, UX Audits, User Interviews, Profiling, Competitor Analysis & Profiling, Personas, Jobs to be Done (JTBD), User Journeys, Customer Journeys, Journey Mapping, Task Analysis, Information Design, Information Architecture (IA), Usability Testing, Accessibility
  • Principal UX Designer and Researcher

    2016 - PRESENT
    Infinitivity Design Labs
    • Served as the principal consultant of a design agency focusing on user research, UX design, gamification, and instructional design.
    • Built The Kabuji Legends blockchain-powered NFT narrative universe, including world-building, narrative design, and game design.
    • Provided gamification consulting on R&D projects with clients and partners from banking, insurance, healthcare, education, training, research, and academia.
    • Designed over 20 mobile applications and video games.
    • Coached and trained on user research, UX strategy, gamification, and learning experience design.
    Technologies: Design Thinking, UX Design, User Research, Figma, Gamification, Instructional Design, Adobe Captivate, Articulate Storyline, Adobe Experience Design (XD), Augmented Reality (AR), Game Design, Blockchain, Non-fungible Tokens (NFT), Learning, Adult Education, Continuing Education, Educational Platform Design, Educational Videos, Educational Portals, Educational Games, Vocational Education, Training, Training & Training Content Development, Sustainability, Information Systems, Information Architecture (IA), Navigation Design, Navigation, Qualitative Research, Surveys, Questionnaires, UX Writing, Copywriting, Blockchain Platforms, Blockchain as a Service, User Experience (UX)


  • Doctoral Degree in Human-computer Interaction
    2013 - 2018
    Aristotle University of Thessaloniki - Thessaloniki, Greece
  • Bachelor's Degree in Education
    2009 - 2014
    University of Western Macedonia - Florina, Greece
  • Master's Degree in Advanced Information Systems
    2009 - 2011
    Aristotle University of Thessaloniki - Thessaloniki, Greece
  • Bachelor's Degree in Electrical and Computer Engineering
    2003 - 2009
    Aristotle University of Thessaloniki - Thessaloniki, Greece


  • Certified SAFe® Program Consultant (SPC)
    Scaled Agile, Inc.
  • Agile Certified Coach (ICP-ACC)
  • ITIL V4
  • Certified Scrum Product Owner (CSPO)
    JUNE 2020 - PRESENT
    Scrum Alliance, Inc.



Paris, France

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