Josephine Ng

Designer in Strasbourg, France

Member since August 30, 2022

Josie is a principal product designer based in France, where she champions design thinking, inspires data-driven design, and cultivates empathy for the everyday user. She has 10+ years of international experience in digital advertising and product design. Her journey has taken her from the US to Asia and France. Josie enjoys working on mobile app design, dynamic web experiences, and coaching and mentoring young designers.

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Portfolio

Digital Design

PayMe from HSBC
- User Experience (UX)
- User Interface (UI)
- Fintech
- UX Research
- User Testing
- User Interviews
- Usability Testing
- Card Sorting
- Surveys
- Mobile Apps
- UX Wireframes
- MVP Design
- UX Design
- UI Design
- Finance
- Consumer Finance
- Mobile Design
- Hong Kong
- Wireframing
- High-fidelity Mockups
- Web Design
- Mobile First
- Mockups
- Prototyping
- User Journeys
- Mobile
- Mobile App Design
- Sketch
- InVision
- Miro
- Design Leadership
- Product Design
- Stakeholder Management
- Digital Design
- Art Direction
- Copywriting
- Visual Design
- Design Systems
- Low-fidelity Prototypes
- Web Dashboards
- QR Codes
- Mobile Prototypes
- UX Testing
- Dashboards
- User Research
- Website Redesign
- Mobile Payments
- Dashboard Design
- Portal Design
- Online Banking
- Web App Design
- Web App UX
- Branding
- Visual Design Language
- UI Audits
- Design Consultation
- App Design
- Mobile Banking
- Banking & Finance
- Mobile UX Design
- Mobile UI Design
- Rapid Prototyping
- Responsive UI
Neat | Create New Card
- User Interface (UI)
- User Experience (UX)
- UI Design
- UX Design
- Product Design
- Low-fidelity Prototypes
- UX Wireframes
- Figma
- Usability Testing
- User Interviews
- UX Research
- Fintech
- Dashboard Design
- Portal Design
- Credit Cards
- Online Banking
- Business Design
- Card Sorting
- Entrepreneurship
- Import/Export
- Online Business
- Neobanks
- Web App Design
- Web App UI
- Web App UX
- Wireframing
- High-fidelity Mockups
- Web Design
- Web Portals
- MVP Design
- Mockups
- Prototyping
- Dashboards
- User Journeys
- Responsive Web Design (RWD)
- Mobile
- UsabilityHub
- Miro
- Stakeholder Management
- Concepting
- Digital Design
- Art Direction
- Copywriting
- Visual Design
- Design Systems
- Surveys
- Mobile Apps
- Web Dashboards
- UX Testing
- User Research
- Website Redesign
- Finance
- Consumer Finance
- Branding
- Visual Design Language
- UI Audits
- Design Consultation
- Mobile Design
- App Design
- Mobile Banking
- Banking & Finance
- Mobile UX Design
- Mobile UI Design
- Rapid Prototyping
- Responsive UI
- Business
PayMe for Business | B2C Mobile App
- UI Design
- UX Design
- Mobile App Design
- Web Dashboards
- QR Codes
- Design Thinking
- Sketch
- Mobile Prototypes
- UX Testing
- User Testing
- Consumer Banking
- B2C
- Banking & Finance
- APIs
- Usability Testing
- User Interviews
- Card Sorting
- Information Architecture (IA)
- Wireframing
- High-fidelity Mockups
- MVP Design
- Mobile First
- Mockups
- Prototyping
- Dashboards
- User Journeys
- Mobile
- InVision
- Miro
- Design Leadership
- Product Design
- Stakeholder Management
- Concepting
- Digital Design
- Art Direction
- Copywriting
- Visual Design
- Design Systems
- User Experience (UX)
- User Interface (UI)
- Fintech
- UX Research
- Surveys
- Mobile Apps
- UX Wireframes
- Low-fidelity Prototypes
- User Research
- Finance
- Consumer Finance
- Mobile Payments
- Portal Design
- Online Banking
- Web App Design
- Web App UI
- Branding
- Visual Design Language
- UI Audits
- Design Consultation
- Mobile Design
- App Design
- Mobile Banking
- Mobile UX Design
- Mobile UI Design
- Rapid Prototyping
- Responsive UI
Nike Football | WeChat Experience Proposal
- Mobile Prototypes
- UI Design
- UX Design
- Proposal Design
- Conceptual Design
- WeChat
- Sports & Athletics
- Soccer
- Content-first Design & Development
- Wireframing
- High-fidelity Mockups
- MVP Design
- Mobile First
- Mockups
- User Journeys
- Sketch
- Photoshop CC
- Design Leadership
- Prototyping
- Stakeholder Management
- Concepting
- Digital Design
- Art Direction
- Visual Design
- User Interface (UI)
- UX Wireframes
- Visual Design Language
- Mobile Design
- Mobile UX Design
- Mobile UI Design
- Rapid Prototyping
Emily Grace Acupuncture | Branding and Website Design
- UI Design
- UX Design
- Websites
- Website Redesign
- Brand Identity
- Branding
- Art Direction
- Holistic Wellness
- Health & Wellness
- Wireframing
- High-fidelity Mockups
- Web Design
- Mockups
- Responsive Web Design (RWD)
- Sketch
- Photoshop CC
- Design Leadership
- Stakeholder Management
- Concepting
- Digital Design
- User Experience (UX)
- User Interface (UI)
- Visual Design Language
- Design Consultation
- Squarespace
- Rapid Prototyping
- Responsive UI
Neat | Redesigning a Fundamental Card Feature
- User Interface (UI)
- UI Design
- User Experience (UX)
- UX Design
- Credit Cards
- Mobile App Design
- Product Design
- User Research
- User Interviews
- Usability Testing
- B2B
- Online Banking
- Neobanks
- Dashboard Design
- Fintech
- Import/Export
- Entrepreneurship
- Web App Design
- Web App UI
- Web App UX
- Wireframing
- High-fidelity Mockups
- Web Design
- Web Portals
- MVP Design
- Mockups
- Prototyping
- Dashboards
- User Journeys
- Responsive Web Design (RWD)
- Mobile
- Figma
- UsabilityHub
- Miro
- Stakeholder Management
- Concepting
- Digital Design
- Art Direction
- Copywriting
- Visual Design
- Design Systems
- UX Research
- Card Sorting
- Surveys
- Mobile Apps
- UX Wireframes
- Low-fidelity Prototypes
- Web Dashboards
- UX Testing
- Website Redesign
- Finance
- Consumer Finance
- Portal Design
- Branding
- Visual Design Language
- UI Audits
- Design Consultation
- Mobile Design
- App Design
- Mobile Banking
- Banking & Finance
- Mobile UX Design
- Mobile UI Design
- Rapid Prototyping
- Responsive UI
- Business

Employment

Principal Product Designer
2020 - PRESENT
Neat
- Conducted user interviews and delivered UX wireframes and final UI designs for the Neat Visa Card product. This enabled businesses to create new cards and manage to label and oversee business expenses.
- Managed in-depth user interviews and usability tests with 25+ customers to gather insight, feedback, and test designs.
- Collaborated with product managers to prioritize, conceptualize, and deliver product features for cards and payment verticals.
- Migrated and optimized a product design system into Figma, including components, icons, illustrations, colors, and typography.
- Utilized various research tools and methodologies like FullStory, UsabilityHub, user interviews, and usability testing to gather analytics, insights, and user feedback.
Technologies: Figma, Sketch, UsabilityHub, Photoshop CC, Product Design, Prototyping, Wireframing, Mobile UX, Mobile UI, Mobile, Mobile App Design, Miro, UX Design, Design Leadership, Usability Testing, User Interviews, Stakeholder Management, Sketching, Digital Design, Art Direction, Copywriting, Visual Design, Presentations, Design Thinking, Design Systems, Fintech, UX Research, Card Sorting, Surveys, Mobile Apps, UX Wireframes, MVP Design, Low-fidelity Prototypes, Web Dashboards, UX Testing, Credit Cards, User Research, Website Redesign, Finance, Dashboard Design, Portal Design, Online Banking, Web App Design, Web App UI, Web App UX, Web Portals, Design Reviews, Visual Design Language, UI Audits, Design Consultation, Mobile Banking, Banking & Finance, Startups, Mobile UX Design, Mobile UI Design, Rapid Prototyping, Responsive UI, User Interface (UI), User Experience (UX), Information Architecture (IA)
Design Lead
2018 - 2020
HSBC Hong Kong
- Led the UI and UX teams through two significant new product launches, PayMe redesign and PayMe for business.
- Collaborated with key stakeholders, cross-functional departments, and various teams to successfully deliver projects within 2-week sprints and 4-sprint product increments.
- Improved design practices through updating tooling, improved workflows, and enhanced processes.
- Created and cultivated a design community through grassroots testing and networking events such as TestLa! and internal HSBC socials.
- Recruited and hired a team of five UI and UX designers from a once-fully consultant team.
Technologies: Sketch, Abstracts, InVision, Miro, Product Design, Prototyping, Wireframing, Mobile UX, Mobile UI, Mobile, Mobile App Design, UX Design, Design Leadership, Usability Testing, User Interviews, Stakeholder Management, Adobe Illustrator, Sketching, Digital Design, Art Direction, Copywriting, Visual Design, Presentations, Design Thinking, Design Systems, Fintech, UX Research, Card Sorting, Surveys, Mobile Apps, UX Wireframes, MVP Design, Low-fidelity Prototypes, Web Dashboards, QR Codes, UX Testing, User Research, Website Redesign, Finance, Dashboard Design, Portal Design, Online Banking, Web App Design, Web App UI, Web App UX, Web Portals, Design Reviews, Branding, Visual Design Language, UI Audits, Design Consultation, Mobile Banking, Banking & Finance, Startups, Mobile UX Design, Mobile UI Design, Rapid Prototyping, Responsive UI, User Interface (UI), User Experience (UX), Information Architecture (IA)
Senior Art Director
2017 - 2018
Publicis Sapient
- Collaborated with APAC regional clients across the Philippines, Hong Kong, and China to create customer-centric experiences in their digital business transformations.
- Delivered three significant client projects for Mercedes-Benz, Globe Telecom, and Bureau Veritas.
- Localized a large-scale website experience from a global design and branding guideline for the China market.
Technologies: Sketch, Photoshop CC, Product Design, Wireframing, Mobile UX, Mobile UI, InVision, UX Design, Design Leadership, Stakeholder Management, Adobe Illustrator, Concepting, Sketching, Digital Design, Art Direction, Visual Design, Presentations, Mobile Apps, UX Wireframes, MVP Design, Low-fidelity Prototypes, QR Codes, Website Redesign, Web App Design, Web App UI, Design Reviews, Branding, Visual Design Language, UI Audits, Design Consultation, Mobile UX Design, Mobile UI Design, Rapid Prototyping, Responsive UI, User Interface (UI), User Experience (UX), Information Architecture (IA)
UI Director
2016 - 2017
MobileNow Group
- Designed a website redesign for JLL Asia, including design and photography guidelines and a new design system.
- Worked on various projects, including mobile apps, custom WeChat CMS applications, APIs, web design, and WeChat H5 pages.
- Crafted UI screens for a mobile app experience for HomeFlex, a smart home app for luxury apartments in Shanghai.
- Directed and crafted UI screens for a complex design prototype as a pitch for Pizza Hut.
- Delivered projects for clients, including Pizza Hut, HomeFlex, JLL, Richmond, Galaxy Macau, and AccorHotels.
- Led a custom WeChat experience for a popular French eCommerce brand.
Technologies: Sketch, InVision, Photoshop CC, Product Design, Wireframing, Mobile UX, Mobile UI, UX Design, Design Leadership, Stakeholder Management, Adobe Illustrator, Concepting, Sketching, Digital Design, Art Direction, Visual Design, Presentations, Mobile Apps, UX Wireframes, MVP Design, Low-fidelity Prototypes, QR Codes, Website Redesign, Dashboard Design, Web App Design, Web App UI, Web App UX, Design Reviews, Branding, Visual Design Language, UI Audits, Design Consultation, Mobile UX Design, Mobile UI Design, Rapid Prototyping, User Interface (UI), User Experience (UX), Information Architecture (IA)
Art Director
2014 - 2015
AKQA
- Worked exclusively on Nike projects across various sub-brands, like Women's, Running, and Basketball.
- Participated in multiple creative pitches, multi-platform digital activations and launches, web design, and enriched WeChat experiences.
- Collaborated with the creative team in brainstorming, ideation, sketches, and final design deliverables.
Technologies: Photoshop CC, Illustrator CC, Sketch, Azure, InVision, Mobile App Design, UX Design, Product Design, Stakeholder Management, Adobe Illustrator, Concepting, Sketching, Digital Design, Art Direction, Visual Design, Presentations, Mobile Apps, MVP Design, QR Codes, Website Redesign, Design Reviews, Branding, Visual Design Language, Design Consultation, User Interface (UI), User Experience (UX)
Senior Digital Art Director
2013 - 2015
McGarryBowen
- Co-founded McGarryBowen's new product and innovation team.
- Partnered with senior Verizon stakeholders and agile product teams to work in scrum fashion by transforming broad product visions into working prototypes and structured frameworks.
- Collaborated with creative, UX, tech, and strategy teams to rapidly prototype, test, and iterate a wide variety of products across various industries.
- Participated in successful pitches for high-profile clients Chase and Intel.
- Delivered various projects across mobile applications, MVPs, web design, and multi-platform digital activations.
Technologies: Photoshop CC, Illustrator CC, InVision, Product Design, Wireframing, Mobile UI, Sketch, UX Design, Design Leadership, Stakeholder Management, Concepting, Sketching, Digital Design, Art Direction, Visual Design, Presentations, Mobile Apps, MVP Design, Website Redesign, Design Reviews, Branding, Visual Design Language, Banking & Finance, User Interface (UI)
Digital Designer
2011 - 2013
Organic
- Worked closely with UX, strategy, and account departments to deliver and exceed client expectations on various websites and digital activations.
- Collaborated with art directors and creative directors to deliver and exceed client expectations.
- Participated in a winning pitch and digital refresh for PepsiCo.
Technologies: Photoshop CC, Illustrator CC, Stakeholder Management, Concepting, Sketching, Digital Design, Art Direction, Visual Design, Presentations, User Interface (UI), Fintech, Website Redesign, Design Reviews, Branding, Visual Design Language, Banking & Finance

Education

Bachelor of Arts Degree in Communication Design and Advertising
2007 - 2010
Academy of Art University - San Francisco, USA

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Designer in Strasbourg, France

Portfolio

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Principal Product Designer

Design Lead

Senior Art Director

UI Director

Art Director

Senior Digital Art Director

Digital Designer

Education

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