Merve Postalcıoğlu, Designer in Sofia, Bulgaria
Merve Postalcıoğlu

Designer in Sofia, Bulgaria

Member since November 20, 2017
Merve is a senior UX and product designer who’s created designs in a variety of work environments (agile and waterfall), teams and fields such as finance, chatbot, intranet, social responsibility, and social networking subjects. She’s also extremely knowledgeable about user research and usability tests. Merve’s very communicative and she’s able to work with people across different teams such as developers, analysts, and product owners.
Merve is now available for hire


  • UX Consultant

    2017 - PRESENT
    Merve Postalcıoğlu Consultancy
    • Designed the corporate identity, UX, and UI for a responsive web platform for parents who want to select activities for children.
    • Created the user experience and the flows of a mobile app for users who want to easily get access to tailoring services.
    • Designed the UX and UI of a mobile networking app for movie lovers who want to socialize with others with similar interests.
    Technologies: Adobe Photoshop, Adobe Experience Design (XD), InVision, Sketch
  • Senior UX Designer

    2015 - 2017
    Garanti Bank
    • Developed the user experience of an iPad application for relationship managers in the bank and led the other UX designers to ensure platform consistency.
    • Designed the intranet of Garanti Technology in the light of user research and usability tests such as in-depth interviews, first-click test, and tree testing.
    • Worked as a member of a scrum team that developed a chatbot for Facebook and bank website; designed both visuals, conversations, and interfaces.
    • Built the user experience of a mobile application for quick money transfers, paying bills, and top-up credits for telco operators.
    • Conducted usability research and user tests during all design processes.
    Technologies: Adobe Photoshop, Adobe Illustrator, OptimalWorkshop, Justinmind, Sketch

Other Experience

  • Chatbot UX – Design Tips and Considerations (Publication)
    Conversational user interfaces are a new frontier that requires thoughtful consideration. The design process should include defining the purpose of the chatbot, and other design considerations to create a successful user experience.


  • Master's degree in Industrial Design
    2010 - 2014
    Istanbul Technical University | ITU - Istanbul, Turkey
  • Bachelor's degree in Industrial Design
    2003 - 2008
    Middle East Technical University - Ankara, Turkey


  • Leading for Creativity
    JULY 2017 - PRESENT
    IDEO U
  • Human-Computer Interaction
    University of California, San Diego via Coursera



Sofia, Bulgaria

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