Merve Postalcıoğlu, Designer in Sofia, Bulgaria
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Merve Postalcıoğlu

Verified Expert  in Design


Sofia, Bulgaria
Toptal Member Since
November 22, 2017

Merve is a senior UX and product designer who’s created designs in a variety of work environments (agile and waterfall), teams and fields such as finance, chatbot, intranet, social responsibility, and social networking subjects. She’s also extremely knowledgeable about user research and usability tests. Merve’s very communicative and she’s able to work with people across different teams such as developers, analysts, and product owners.


Work Experience

UX & UI Consultant

2017 - PRESENT
Merve Postalcıoğlu Consultancy
  • Designed experience and visuals for that is a VR training platform for firefighters in Germany.
  • Designed experience and visuals of a card collecting platform working with cryptocurrency.
  • Designed the UX and UI of a mobile networking app for movie lovers who want to socialize with others with similar interests.
  • Designed corporate identity, UX, and UI for a responsive web platform for parents who want to select activities for children.
  • Created the user experience and the flows of a mobile app for users who want to easily get access to tailoring services.
Technologies: UI Design, Interaction Design (IxD), UX Design, Prototyping, Product Design, User Research, User Flows, User Interviews, Cryptocurrency, Ethereum, Zeplin, Adobe Photoshop, Adobe Experience Design (XD), InVision, Sketch

Design Thinking Trainer

2017 - 2017
  • Worked as a trainer on the BBVA Design Thinking program in Turkey and Romani as an advanced practitioner.
  • Provided coaching to BBVA employees on the BBVA Design Thinking program in Spain.
  • Conducted design thinking courses as a freelancer and taught DT to trainers in Bulgaria.
Technologies: Design Thinking, Prototyping, User Research, User Flows, User Interviews

Senior UX Designer

2015 - 2017
Garanti Bank
  • Developed the user experience of an iPad application for relationship managers in the bank and led the other UX designers to ensure platform consistency.
  • Designed the intranet of Garanti Technology in the light of user research and usability tests such as in-depth interviews, first-click test, and tree testing.
  • Worked as a member of a scrum team that developed a chatbot for Facebook and bank website; designed both visuals, conversations, and interfaces.
  • Built the user experience of a mobile application for quick money transfers, paying bills, and top-up credits for telco operators.
  • Conducted usability research and user tests during all design processes.
Technologies: UI Design, Interaction Design (IxD), Enterprise System Design, Mobile UX, Agile UX, Usability Testing, UX Design, Prototyping, Product Design, User Research, User Flows, User Interviews, Adobe Photoshop, Adobe Illustrator, Optimal Workshop, Justinmind, Sketch

UX Designer

2014 - 2015
I-AM Istanbul
  • Designed the user experience and information architecture of an intranet for a big group contains a large number of different companies inside.
  • Also held design workshops in order to understand the different personas for the above project.
  • Created a user experience design for a social responsibility responsive website in the light of in-depth interviews.
  • Designed the flow of a bank money transportation, including the design of both the tablet app for security within the money truck and the web platform for the operational employees.
Technologies: Interaction Design (IxD), Mobile UX, Usability Testing, UX Design, Prototyping, User Research, User Flows, User Interviews, Optimal Workshop, UXPin, Adobe Illustrator
2010 - 2014

Master's Degree in Industrial Design

Istanbul Technical University | ITU - Istanbul, Turkey

2003 - 2008

Bachelor's Degree in Industrial Design

Middle East Technical University - Ankara, Turkey


Leading for Creativity



Human-Computer Interaction

University of California, San Diego via Coursera


Adobe Experience Design (XD), Sketch 4, OmniGraffle, InVision, Adobe Illustrator, Sketch, UXPin, Zeplin, Adobe Photoshop


iOS, Web, Justinmind, Ethereum


User Experience (UX), User Interviews, Intranets, Product Design, Prototyping, Ideation, User Flows, UX Design, Persona Design, Ideation Workshops, Mobile UX, Optimal Workshop, Design Thinking, User Research, Enterprise System Design, Web UI Design, User Interface (UI), Web App Design, Complex Data Analysis, Fintech, UX Sketching, Startups, Scrum, Agile UX, Chatbots, Interaction Design (IxD), Web UX Design, Usability Testing, UI Design, Responsive Design, Mobile App Design, Wireframing, Tablet UX, Mobile UI, Interviews, Conversational UX, Conversational Interfaces, Visual Design, AI Design, Natural Language Processing (NLP), Web Design, Web UX, Responsive Web Design (RWD), Cryptocurrency, Artificial Intelligence (AI), Forums & Social Networking Portals, Generative Pre-trained Transformers (GPT)

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