Amanda Menin, Finance Expert in Sioux City, IA, United States
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Amanda Menin

Verified Expert  in Finance

Organizational Design and People Strategy Expert

Sioux City, IA, United States

Toptal member since February 14, 2024

Expertise
Quantitative AnalysisBusiness OperationsManagement ConsultantsEx-Mckinsey ConsultantDue DiligenceHuman ResourcesFP&AManagement AccountingFinancial ReportingM&A
Bio

Amanda is an organizational design and people strategy expert specializing in strategic consulting for HR strategy, organizational development, talent management, and change management. She brings a diverse background in HR leadership, organizational development consulting, and data analytics to drive organizational success through innovative, client-focused solutions.

Career Highlights

Senior Partner | Colleague and Labor Relations
MercyOne
HR Manager
Hearthside Food Solutions
Organizational Development Consultant
State of South Dakota

Education Highlights

Master's Degree
Bellevue University
Bachelor's Degree
Bellevue University

Certification Highlights

Change Management Specialist
Management and Strategy Institute
Certified Labor Relations Professional
Michigan State University
SHRM Senior Certified Professional (SCP)
Society for Human Resource Management

Case Studies

Expertise

  • Conflict Resolution
  • Data Analytics
  • HR/Workforce Transformation
  • Labor Relations
  • Management Consulting
  • Organizational Behavior (OB)
  • Organizational Change Management (OCM)
  • Organizational Development

Work Experience

Qualtrics Research Expert

2024 - 2025
G. H. Smart & Company, LLC
  • Administered and managed the end-to-end process of running surveys, ensuring high-quality data collection and maintenance.
  • Developed and implemented templates for surveys and reports to standardize and streamline the analysis process for recurring projects.
  • Utilized the Qualtrics platform to its full potential, including its analysis and research components, to deliver insightful reports to clients.
  • Collaborated with subject matter experts within the company to translate their requirements into technical solutions using Qualtrics.
  • Improved and customized survey methodologies and reporting techniques continuously to meet the client's evolving needs.
Focus areas: Dashboards, Data Reporting, Project Management & Delivery, Qualtrics, Research, Surveys, Time Management, Consulting, Design, Cross-functional Collaboration, Agile

Senior Partner | Colleague and Labor Relations

2024 - 2024
MercyOne
  • Oversaw colleague and labor relations at a Level III trauma hospital.
  • Provided specialized expertise, legal counsel, and consultation on the planning, definition, and application of colleague and labor relations policies, processes, programs, and initiatives within the hospital.
  • Provided colleague and labor relations expertise to coach and counsel management by resolving complex and high-risk colleague and labor relations matters.
  • Worked collaboratively with regional directors, HRBPs, management, and leadership to identify, manage, and mitigate organizational risk by ensuring HR compliance and consistency in delivering colleague and labor relations services.
  • Measured and monitored the impact of broad and overarching colleague and labor relations programs and initiatives by collecting actionable data, conducting qualitative and quantitative analysis, and developing necessary remediation plans.
  • Managed the problem resolution/grievance process involving complex and sensitive colleague and labor relations matters. Conducted investigations as needed, documented findings and outcomes, and made recommendations to management for resolution.
  • Resolved high-risk and sensitive colleague and labor relations matters by developing and supporting strategy development and completion of large, complex investigations, data collection and corroboration of facts, and recommendations for resolution.
Focus areas: Labor Relations, Labor Contract Management, Employee Relations, Employee Engagement, Employee Experience, Employee Communication, Leadership Development, Consulting

HR Manager

2023 - 2024
Hearthside Food Solutions
  • Managed HR operations of a 500-employee, unionized food manufacturing plant during a major turnaround. Reported to the HR director, who oversaw 17 plants, and reported to the CHRO of this billion-dollar company that manufactures Girl Scout cookies.
  • Increased efficiency by reallocating tasks, such as timekeeping, performance management, and uniform distribution, from HR to relevant departments. This saved $120,000 by eliminating two temporary positions with minimal operational disruption.
  • Implemented efficiency measures to eliminate a daily 1-hour conference call involving five participants, resulting in annual savings of $51,000. Eliminated unnecessary overtime expenditures within HR, resulting in a yearly cost savings of $40,000.
  • Provided management consulting to the supervisor, management, and senior management teams at the North Sioux City location. Advised on matters such as employee accountability, employment law, and labor relations.
  • Maintained exemplary employee and labor relations, resulting in a track record of zero legal cases or arbitrations throughout my tenure.
  • Reconciled deeply strained relationships with two labor unions, fostering a climate of improved cooperation and diminished hostility between the company and the unions. This led to a more efficient labor relations process.
  • Revitalized an underperforming HR department by conducting job analyses, redefining job descriptions and performance metrics, and enforcing accountability measures. This resulted in a drastic 50% reduction in role conflict on the team.
  • Delivered leadership training to supervisors, encompassing modules on effective communication, investigative procedures, labor principles, and fostering a civil workplace environment. This yielded a 75% reduction in Step 2 employee grievances.
  • Managed the benefits open enrollment for 500 employees and conducted a comprehensive I-9 audit spanning three years, completing it within three months.
  • Directed the plant's annual performance review and merit increase process, ensuring timely completion within designated timeframes.
Focus areas: Human Resources (HR), Acquisitions, Employee Engagement, Employee Relations, Labor Contract Management, Survey Design, Change Management, Organizational Assessment, Microsoft PowerPoint, Microsoft Word, Qualitative Research, Quantitative Research, Organizational Design, Organizational Analysis, Organizational Structure, Organizational Behavior (OB), Organizational Leadership, Leadership, Diversity, Equity, & Inclusion (DEI), Relationship Management, Consulting, Human Resource Management Systems (HRMS), Implementation, Conflict Resolution, Complex Problem Solving, Conversation, Arbitration & Mediation, Strategic Planning, Planning, Consensus Building, Facilitation, Labor Relations, Dispute Resolution, Labor Arbitration, Corporate Culture, Qualtrics, Psychology, Job Analysis, Performance Appraisals, Organizational Compliance, Recruiting, Psychometric Design, Research, Project Management, Descriptive Statistics, Data Analysis, Management, Surveys, Quantitative Analysis, Safety, Organizational Change Management (OCM), Key Performance Indicators (KPIs), Performance Management, Strategic Workforce Planning, Team Leadership, Team Management, Team Building, Team Mentoring, HR/Workforce Transformation, Talent Strategy, Culture, Dashboard Design, Interviews, Executive Support, Cross-functional Collaboration, Collaboration, Lecturing, Training Content, Training & Training Content Development, SurveyMonkey, Business Advisory, Insight Reporting, Performance Analysis, Training Workshops, Reports, Trusted Advisor, Business Coaching, Training, Proposals, Communication, Branding, Communication Strategy, Alchemy, Organizational Strategy & Design, Organizational Communication, Organizational Transformation, Organizational Restructuring, Organizational Management, Organizational Development, Employee Training, Hiring, Job Descriptions, Diagnostics, Oracle, Talent Attraction and Retention, Data Visualization, Analytics, Business, Interpersonal Skills, Microsoft Excel, Tableau, Microsoft Power BI, Statistics, Data Analytics, Restructuring, Organization, Organization Building, Teaching, Advisory, Coaching, Mentorship & Coaching, Executive Coaching, Career Coaching, Compliance, Mergers & Acquisitions (M&A), Data, Client Presentations, Presentation Design, Data Collection, Dashboards, Data-informed Recommendations, Systemic Change, Focus Groups, Analysis, Culture Management, Culture Development, Change Readiness Assessment, Performance Tuning, Sustainability Strategy, Empathy, Employee Upskilling, Employee Data Management, Employee Communication, Employee Experience, User Empathy, Empowerment, Continuous Improvement, Innovation, Client Success, Strategy, Recruitment, Succession Planning, Growth, Management Consulting, Big Data, Cost Cutting (Cost-out), Databases, Documentation, Due Diligence, Organizational Effectiveness, Team Effectiveness, Labor Efficiency Analysis, Operational Efficiency Improvement, Email, Event Planning, Flexibility, Food Safety Management Systems (FSMS), Gmail, Graphs, Data Handling, Hiring Process Development, HRIS, HR Tools, HR Analytics, HR Transformation, Human Factors, Human Capital Strategy, Human Capital Management, In-depth Interviews, Record Keeping, SharePoint, SWOT Analysis, Teams, Texting, Teamwork, Testing, Time Management, Turnaround, Turnaround Management, Typing, User Surveys, Value Chain, VLOOKUP, Warehouses, 5 Whys, Data Wrangling, Writing & Editing, Zoom, Content Writing, Stakeholder Analysis, Payroll & Benefits, Clients, Data Entry, Interviewing, Customer Service, Customer Analysis, Client Relations, Reporting, Troubleshooting, Process Improvement, Manufacturing, Business Law, Impact Assessment, Root Cause Analysis, Administrative Procedures, Ethics, Leadership Development, Instruction & Coaching, Behavioral Science, Business Psychology, Monitoring, User Feedback, Talent Management, Business Transformation, Strategic Planning & Execution, Business Operations, Operations, Oracle HCM Cloud, Business Strategy, Agile Project Management, Agile Transformation, Operational Excellence, Lean Six Sigma Black Belt, DMAIC, ADKAR Change Model

Organizational Development Consultant

2022 - 2023
State of South Dakota
  • Served as the dedicated consultant to the governor's office, the Department of Labor, the Department of Social Services, Tourism, and the Bureau of Human Resources. Worked in collaboration with agency leadership and the HR manager for each agency.
  • Oversaw the data integration component within the Cornerstone learning management system integration with the state's relational database. This initiative impacted 8,500+ state employees and was completed on time.
  • Obtained the Civil Treatment Workplace for Leaders certification and facilitated several formal 3-hour classes for 50+ state leaders.
  • Facilitated a strategic planning workshop focused on re-engaging the workforce at a state mental hospital in collaboration with the hospital's CEO and the dedicated HR manager.
  • Led multiple initiatives aimed at re-engaging teams and retaining top talent, securing full support from leadership. These endeavors yielded highly successful outcomes, earning accolades and rave reviews from senior management.
  • Served as the dedicated data specialist within the OD team, recognized for my expertise in reporting, dashboard creation, and delivering crucial data-driven insights essential for informed decision-making by team members and clients.
  • Acquired a certification in conflict resolution and effectively resolved conflicts within multiple teams, mitigating situations that could have led to significant legal ramifications for the state. This work also fostered talent retention.
  • Represented the State of South Dakota at a national HR conference, focusing on the technology aspects within HR.
  • Conducted regular one-on-one consultations with executive and managerial clients, offering guidance on navigating organizational change and fostering employee engagement and team well-being.
  • Disseminated insights from the annual employee engagement survey to executive leadership across five state agencies, then communicated findings and actionable recommendations to their respective management teams.
Focus areas: Employee Engagement, Talent Attraction and Retention, Management, Surveys, Quantitative Analysis, Microsoft Excel, Microsoft Power BI, Survey Design, Change Management, Organizational Assessment, Microsoft PowerPoint, Microsoft Word, Statistics, Qualitative Research, Quantitative Research, Data Analytics, Organizational Design, Organizational Analysis, Organizational Structure, Organizational Behavior (OB), Organizational Leadership, Leadership, Diversity, Equity, & Inclusion (DEI), Relationship Management, Interpersonal Skills, Consulting, Human Resource Management Systems (HRMS), Implementation, Conflict Resolution, Complex Problem Solving, Conversation, Strategic Planning, Planning, Consensus Building, Facilitation, Dispute Resolution, Corporate Culture, Qualtrics, Psychology, Job Analysis, Performance Appraisals, Organizational Compliance, Recruiting, Psychometric Design, Research, Data Visualization, Project Management, Descriptive Statistics, Data Analysis, Human Resources (HR), Employee Relations, Organizational Change Management (OCM), Performance Management, Strategic Workforce Planning, Team Leadership, Team Management, Team Building, Team Mentoring, HR/Workforce Transformation, Talent Strategy, Culture, Dashboard Design, IBM SPSS, Interviews, Executive Support, Cross-functional Collaboration, Collaboration, Lecturing, Training Content, Training & Training Content Development, SurveyMonkey, Business Advisory, Insight Reporting, Performance Analysis, Blogging, Training Workshops, Reports, Trusted Advisor, Business Coaching, Training, Proposals, Communication, Branding, Communication Strategy, Organizational Strategy & Design, Organizational Communication, Organizational Transformation, Organizational Restructuring, Organizational Management, Organizational Development, Employee Training, Hiring, Job Descriptions, Diagnostics, Cornerstone Talent Experience Platform, Key Performance Indicators (KPIs), Analytics, Business, IBM SSPS, Tableau, Restructuring, Organization, Organization Building, Teaching, Advisory, Coaching, Mentorship & Coaching, Executive Coaching, Career Coaching, Compliance, Data, Client Presentations, Presentation Design, Data Collection, Dashboards, Data-informed Recommendations, Systemic Change, Focus Groups, Analysis, Culture Management, Culture Development, Change Readiness Assessment, Performance Tuning, Sustainability Strategy, Empathy, Employee Upskilling, Employee Data Management, Employee Communication, Employee Experience, User Empathy, Empowerment, Continuous Improvement, Innovation, Client Success, Strategy, Recruitment, Succession Planning, Growth, Management Consulting, Big Data, Canva, Databases, Documentation, Due Diligence, Organizational Effectiveness, Team Effectiveness, Operational Efficiency Improvement, Email, Essays, Event Planning, Flexibility, Gmail, Graphs, Data Handling, Heatmaps, Hiring Process Development, HRIS, HR Tools, HR Analytics, HR Transformation, Human Factors, Human Capital Strategy, Human Capital Management, Hypothesis Testing, In-depth Interviews, Record Keeping, Research Reports, SWOT Analysis, Teams, Texting, Teamwork, Testing, Time Management, Turnaround Management, Turnaround, Typing, User Surveys, VLOOKUP, 5 Whys, Data Wrangling, Content Writing, Writing & Editing, Zoom, Stakeholder Analysis, Safety, Payroll & Benefits, Clients, Data Entry, Interviewing, Customer Service, Customer Analysis, Client Relations, Reporting, Troubleshooting, Process Improvement, Business Law, Impact Assessment, Root Cause Analysis, Administrative Procedures, Ethics, Leadership Development, Instruction & Coaching, Behavioral Science, Business Psychology, Monitoring, User Feedback, Talent Management, Business Transformation, Financial Planning & Analysis (FP&A), Strategic Planning & Execution, Business Operations, Operations, Agile Project Management, Agile Transformation, Operational Excellence, ADKAR Change Model

Human Resources Director

2021 - 2022
IML Containers United States
  • Oversaw all aspects of the HR operations at a 75-employee, food-grade container manufacturing plant for a company with $30 million in annual revenue. Reported and consulted to the CHRO (located in Mexico) on US employment law and practices.
  • Mitigated turnover and ensured adequate staffing levels at the plant amid the challenges posed by the COVID-19 pandemic and a highly competitive job market. The plant experiences zero downtime events due to a lack of staffing.
  • Achieved a pristine record of zero lawsuits or OSHA recordables during my tenure. Underwent two external audits, receiving exceptionally positive evaluations and a designation as the gold standard for other plans to follow.
  • Cultivated a workplace environment renowned for its desirability, evidenced by a significant portion of new hires being either rehires or referrals from existing employees without a referral bonus program.
  • Formulated an updated attendance policy characterized by objectivity and enforceability to supplant the subjective policy inherited; the previous policy's subjectivity posed a legal risk and raised fairness apprehensions within the company.
  • Designed, implemented, and analyzed the annual employee engagement survey, furnishing management with actionable insights. This initiative notably enhanced employee engagement within the plant, as employees reported feeling heard and valued.
  • Collaborated with the leadership team to formulate the strategic plan for the plant. Provided management training on effective communication and follow-up, resulting in a 60% drop in HR-escalated complaints.
  • Redesigned the new-hire orientation, optimizing the process to enhance professionalism, inclusivity, and knowledge delivery. This resulted in a 50% reduction is employee relations issues.
  • Encountered a workplace culture when brought in, where some employees would intentionally injure themselves to claim workers' compensation benefits. Effectively revamped the safety program, halting this detrimental practice.
  • Testimonial: "Congrats - best of luck to you. You did a great job turning around the culture here. I hope it sticks." – Loss Control Consultant, 3rd-arty Worker's Compensation Carrier Company.
Focus areas: Human Resources (HR), Safety, Survey Design, Change Management, Organizational Assessment, Employee Engagement, Talent Attraction and Retention, Microsoft PowerPoint, Microsoft Word, Quantitative Research, Organizational Design, Organizational Analysis, Organizational Structure, Organizational Behavior (OB), Organizational Leadership, Leadership, Diversity, Equity, & Inclusion (DEI), Relationship Management, Interpersonal Skills, Consulting, Human Resource Management Systems (HRMS), Implementation, Conflict Resolution, Complex Problem Solving, Conversation, Strategic Planning, Planning, Consensus Building, Facilitation, Dispute Resolution, Acquisitions, Corporate Culture, Psychology, Job Analysis, Performance Appraisals, Organizational Compliance, Recruiting, Psychometric Design, Research, Project Management, Descriptive Statistics, Data Analysis, Employee Relations, Management, Surveys, Quantitative Analysis, Organizational Change Management (OCM), Key Performance Indicators (KPIs), Performance Management, Strategic Workforce Planning, Team Leadership, Team Management, Team Mentoring, HR/Workforce Transformation, Talent Strategy, Culture, Dashboard Design, Interviews, Executive Support, Cross-functional Collaboration, Collaboration, Lecturing, Training Content, Training & Training Content Development, SurveyMonkey, Business Advisory, Insight Reporting, Performance Analysis, Training Workshops, Reports, Trusted Advisor, Business Coaching, Training, Proposals, Communication, Branding, Communication Strategy, Organizational Strategy & Design, Organizational Communication, Organizational Transformation, Organizational Restructuring, Organizational Management, Organizational Development, Employee Training, Hiring, Job Descriptions, Diagnostics, Team Building, Data Visualization, Qualtrics, Analytics, Business, Microsoft Excel, Tableau, Microsoft Power BI, Microsoft SQL Server, Statistics, Qualitative Research, Data Analytics, Restructuring, Organization, Organization Building, Teaching, Advisory, Coaching, Mentorship & Coaching, Executive Coaching, Career Coaching, Compliance, Data, Client Presentations, Presentation Design, Data Collection, Dashboards, Data-informed Recommendations, Systemic Change, Focus Groups, Analysis, Culture Management, Culture Development, Change Readiness Assessment, Performance Tuning, Sustainability Strategy, Empathy, Employee Upskilling, Employee Data Management, Employee Communication, Employee Experience, User Empathy, Empowerment, Continuous Improvement, Innovation, Client Success, Strategy, Recruitment, Succession Planning, Growth, Management Consulting, Big Data, Canva, Cost Cutting (Cost-out), Documentation, Due Diligence, Organizational Effectiveness, Team Effectiveness, Operational Efficiency Improvement, Email, Flexibility, Gmail, Graphs, Data Handling, Hiring Process Development, HRIS, HR Tools, HR Analytics, HR Transformation, Human Factors, Human Capital Strategy, Human Capital Management, In-depth Interviews, Record Keeping, SWOT Analysis, Teams, Texting, Teamwork, Testing, Time Management, Typing, User Surveys, Value Chain, VLOOKUP, Warehouses, 5 Whys, Writing & Editing, Zoom, Labor Efficiency Analysis, Turnaround, Data Wrangling, Content Writing, Stakeholder Analysis, Payroll & Benefits, Clients, Data Entry, Interviewing, Customer Service, Customer Analysis, Client Relations, Reporting, Troubleshooting, Process Improvement, Manufacturing, Business Law, Impact Assessment, Root Cause Analysis, Administrative Procedures, Ethics, Leadership Development, Instruction & Coaching, Behavioral Science, Business Psychology, Monitoring, User Feedback, Talent Management, Business Transformation, Strategic Planning & Execution, Business Operations, Operations, Oracle HCM Cloud, Agile Project Management, Agile Transformation, Operational Excellence, Lean Six Sigma Black Belt, DMAIC, ADKAR Change Model

Senior Trade Analyst

2020 - 2021
Wells Enterprises
  • Reported to the senior manager of organizational effectiveness at Blue Bunny ice cream maker, with $1.2 billion in annual revenue.
  • Acknowledged for my exceptional proficiency in data analysis, notably in Tableau. Assumed the role of the primary resource for Tableau inquiries and training new hires.
  • Developed a customer error discrepancy tool that optimized the analysis process, resulting in annual cost savings of approximately $72,000 for the company.
  • Demonstrated a collaborative mindset by assisting financial analysts from a different department during periods of staffing shortages.
Focus areas: Data Analytics, Microsoft Excel, Tableau, Microsoft PowerPoint, Microsoft Word, Organizational Analysis, Relationship Management, Interpersonal Skills, Analytics, Planning, Facilitation, Data Visualization, Descriptive Statistics, Data Analysis, Quantitative Analysis, Dashboard Design, Executive Support, Cross-functional Collaboration, Collaboration, Training Content, Business Advisory, Insight Reporting, Performance Analysis, Reports, Trusted Advisor, Training, Proposals, Communication, Communication Strategy, Organizational Communication, Organizational Management, Employee Training, Diagnostics, Strategic Workforce Planning, Key Performance Indicators (KPIs), Research, Organizational Compliance, Complex Problem Solving, Implementation, Consulting, Business, Leadership, Organizational Assessment, Microsoft Power BI, Microsoft SQL Server, Statistics, Quantitative Research, Change Management, Organizational Structure, Organizational Design, Organization, Teaching, Advisory, Coaching, Compliance, Data, Client Presentations, Presentation Design, Data Collection, Dashboards, Data-informed Recommendations, Systemic Change, Analysis, Change Readiness Assessment, Performance Tuning, Sustainability Strategy, Employee Communication, Employee Experience, User Empathy, Empowerment, Continuous Improvement, Innovation, Client Success, Strategy, Growth, Management Consulting, Big Data, Cost Cutting (Cost-out), Databases, Documentation, Due Diligence, Operational Efficiency Improvement, Email, Flexibility, Gmail, Graphs, Data Handling, Record Keeping, Teams, Texting, Teamwork, Time Management, Typing, Value Chain, VLOOKUP, Data Wrangling, Writing & Editing, Zoom, Surveys, Organizational Strategy & Design, SurveyMonkey, Empathy, Organizational Effectiveness, Team Effectiveness, Survey Design, Qualitative Research, Stakeholder Analysis, Conversation, Consensus Building, Dispute Resolution, Corporate Culture, Qualtrics, Psychology, Project Management, Employee Relations, Management, Safety, Organizational Change Management (OCM), Performance Management, Team Building, Team Mentoring, Culture, Business Coaching, Training Workshops, Training & Training Content Development, Culture Management, Culture Development, Employee Upskilling, Human Factors, Clients, Data Entry, Customer Service, Customer Analysis, Client Relations, Reporting, Troubleshooting, Process Improvement, Manufacturing, Impact Assessment, Root Cause Analysis, Administrative Procedures, Ethics, Instruction & Coaching, Behavioral Science, Business Psychology, Monitoring, User Feedback, Business Transformation, Financial Planning & Analysis (FP&A), Management Accounting, General Accounting, Financial Data, Business Operations, Operations, Business Strategy, Agile Project Management, Agile Transformation, Operational Excellence

Business Analyst

2019 - 2020
FIMCO Industries
  • Reported and consulted to the CFO/CHRO, functioning as the sole business analyst for a company with 300 employees and $73.7 million in annual revenue. Managed diverse data domains: marketing, accounting, operations, HR, and finance.
  • Revamped analytics: inherited neglected SSRS dashboards, seamlessly integrated Tableau with the database, and reverse-engineered reports for enhanced efficiency. This put valuable data into the hands of end users, empowering rapid decision-making.
  • Identified a shipping discount discrepancy resulting in substantial financial losses for the company. Upon notifying the CFO, appropriate measures were taken to address and rectify the issue.
  • Leveraged Excel and Microsoft SQL to generate ad hoc reports for the CEO and executive leadership, guaranteeing prompt delivery of accurate and insightful data.
  • Provided data-driven recommendations for online project advertising strategies.
Focus areas: Data Analytics, Microsoft Excel, Tableau, Change Management, Microsoft PowerPoint, Microsoft Word, Quantitative Research, Organizational Analysis, Cost Accounting, Accounting, Financial Reporting, Relationship Management, Interpersonal Skills, Analytics, Complex Problem Solving, Planning, Facilitation, Data Visualization, Project Management, Descriptive Statistics, Data Analysis, Management, Quantitative Analysis, Organizational Change Management (OCM), Key Performance Indicators (KPIs), Dashboard Design, Executive Support, Cross-functional Collaboration, Collaboration, Training Content, Business Advisory, Insight Reporting, Performance Analysis, Reports, Trusted Advisor, Training, Proposals, Communication, Communication Strategy, Organizational Communication, Organizational Transformation, Organizational Management, Employee Training, Diagnostics, Strategic Workforce Planning, Research, Organizational Compliance, Psychology, Implementation, Consulting, Business, Leadership, Organizational Assessment, Microsoft Power BI, Microsoft SQL Server, Statistics, Organizational Structure, Organizational Design, Organization, Teaching, Advisory, Coaching, Compliance, Data, Client Presentations, Presentation Design, Data Collection, Dashboards, Data-informed Recommendations, Systemic Change, Analysis, Change Readiness Assessment, Performance Tuning, Sustainability Strategy, Employee Communication, Employee Experience, User Empathy, Empowerment, Continuous Improvement, Innovation, Client Success, Strategy, Growth, Management Consulting, Big Data, Cost Cutting (Cost-out), Databases, Documentation, Due Diligence, Operational Efficiency Improvement, Email, Flexibility, Gmail, Graphs, Data Handling, HR Tools, HR Analytics, Record Keeping, Texting, Teamwork, Time Management, Typing, Value Chain, VLOOKUP, Data Wrangling, Writing & Editing, Surveys, Organizational Strategy & Design, SurveyMonkey, Empathy, Employee Data Management, Organizational Effectiveness, Team Effectiveness, Human Factors, Survey Design, Qualitative Research, Stakeholder Analysis, Conversation, Consensus Building, Dispute Resolution, Corporate Culture, Qualtrics, Employee Relations, Safety, Performance Management, Team Building, Team Mentoring, Culture, Branding, Business Coaching, Training Workshops, Training & Training Content Development, Culture Management, Culture Development, Employee Upskilling, Clients, Data Entry, Customer Service, Customer Analysis, Client Relations, Reporting, Troubleshooting, Process Improvement, Manufacturing, Impact Assessment, Root Cause Analysis, Administrative Procedures, Ethics, Instruction & Coaching, Behavioral Science, Business Psychology, Monitoring, User Feedback, Business Transformation, Financial Planning & Analysis (FP&A), Management Accounting, General Accounting, Financial Data, Business Operations, Operations, Business Strategy, Agile Project Management, Agile Transformation, Operational Excellence

Business Intelligence Analyst

2018 - 2019
Hirschbach Motorlines
  • Reported and consulted with the VP of people at a trucking company with $20 million in annual revenue and 350 office employees. Acted as her trusted data advisor.
  • Acquired proficiency in Tableau and Microsoft SQL quickly, then developed executive-level dashboards and ad hoc reporting tailored for senior HR leadership, ensuring accuracy and efficiency.
  • Developed a Tableau recruiting map enabling truck driver recruiters to input applicant zip codes, swiftly identifying available accounts by location. This significantly enhanced operational efficiency and reduced errors.
  • Served as the facility's data specialist, developing Tableau dashboards and reporting tools. Oversaw deployment, managed change, and conducted end-user training for the new tools.
Focus areas: Human Resources (HR), Data Analytics, Microsoft Excel, Change Management, Employee Engagement, Microsoft PowerPoint, Microsoft Word, Microsoft SQL Server, Qualitative Research, Quantitative Research, Organizational Analysis, Organizational Behavior (OB), Relationship Management, Interpersonal Skills, Analytics, Complex Problem Solving, Planning, Facilitation, Corporate Culture, Data Visualization, Project Management, Descriptive Statistics, Data Analysis, Management, Quantitative Analysis, Organizational Change Management (OCM), HR/Workforce Transformation, Talent Strategy, Culture, Dashboard Design, Executive Support, Cross-functional Collaboration, Collaboration, Training Content, Business Advisory, Insight Reporting, Performance Analysis, Reports, Trusted Advisor, Training, Proposals, Communication, Communication Strategy, Organizational Communication, Organizational Transformation, Organizational Management, Organizational Development, Employee Training, Job Descriptions, Diagnostics, Team Mentoring, Strategic Workforce Planning, Key Performance Indicators (KPIs), Surveys, Research, Organizational Compliance, Job Analysis, Psychology, Implementation, Consulting, Business, Leadership, Organizational Assessment, Tableau, Microsoft Power BI, Statistics, Organizational Structure, Organizational Design, Organization, Teaching, Advisory, Coaching, Compliance, Data, Client Presentations, Presentation Design, Data Collection, Dashboards, Data-informed Recommendations, Systemic Change, Analysis, Culture Management, Culture Development, Change Readiness Assessment, Performance Tuning, Sustainability Strategy, Employee Data Management, Employee Communication, Employee Experience, User Empathy, Empowerment, Continuous Improvement, Innovation, Client Success, Strategy, Growth, Management Consulting, Big Data, Cost Cutting (Cost-out), Databases, Documentation, Due Diligence, Operational Efficiency Improvement, Email, Flexibility, Gmail, Graphs, Data Handling, Heatmaps, HRIS, HR Tools, HR Analytics, HR Transformation, Human Factors, Record Keeping, Google Sheets, Texting, Teamwork, Time Management, Typing, User Surveys, VLOOKUP, Data Wrangling, Writing & Editing, Organizational Strategy & Design, SurveyMonkey, Empathy, Organizational Effectiveness, Team Effectiveness, Survey Design, Stakeholder Analysis, Conversation, Consensus Building, Dispute Resolution, Qualtrics, Employee Relations, Talent Attraction and Retention, Safety, Performance Management, Team Building, Branding, Business Coaching, Training Workshops, Training & Training Content Development, Mentorship & Coaching, Employee Upskilling, Clients, Data Entry, Customer Service, Customer Analysis, Client Relations, Reporting, Troubleshooting, Process Improvement, Impact Assessment, Root Cause Analysis, Administrative Procedures, Ethics, Instruction & Coaching, Behavioral Science, Business Psychology, Monitoring, User Feedback, Business Transformation, Financial Planning & Analysis (FP&A), Management Accounting, General Accounting, Financial Data, Business Operations, Operations, Business Strategy, Agile Project Management, Agile Transformation, Operational Excellence

Education

2020 - 2021

Master's Degree in Industrial & Organizational Psychology

Bellevue University - Bellevue, Nebraska, USA

2012 - 2016

Bachelor's Degree in Sustainability Management

Bellevue University - Bellevue, Nebraska, USA

Certifications

MARCH 2024 - PRESENT

Lean Six Sigma Black Belt

Council for Six Sigma Certification

MARCH 2024 - MARCH 2027

PMI-ACP

Project Management Institute (PMI)

MARCH 2024 - PRESENT

Continuous Improvement Professional Award

Management & Strategy Institute

MARCH 2024 - PRESENT

Change Management Specialist

Management and Strategy Institute

NOVEMBER 2023 - PRESENT

Certified Labor Relations Professional

Michigan State University

FEBRUARY 2023 - PRESENT

Civil Treatment Workplace Instructor

ELI

JANUARY 2023 - PRESENT

ToP Facilitation Methods

The Institute of Cultural Affairs

OCTOBER 2022 - PRESENT

Conflict Resolution Certificate

Cornell University

MAY 2021 - FEBRUARY 2025

SHRM Senior Certified Professional (SCP)

Society for Human Resource Management

FEBRUARY 2021 - FEBRUARY 2024

Professional in Human Resources (PHR)

HR Certification Institute (HRCI)

Skills

Output Software

Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Google Sheets, Alchemy, SharePoint

Finance

Data Analysis, Business Advisory, Due Diligence, Accounting, Financial Reporting, Mergers & Acquisitions (M&A), Financial Planning & Analysis (FP&A), Management Accounting

Data & Analysis Software

Tableau, IBM SSPS, IBM SPSS, Financial Data

Industry Expertise

Lean Six Sigma Black Belt, Legal Counsel

Other

Change Management, Employee Engagement, Talent Attraction and Retention, Organizational Change Management (OCM), HR/Workforce Transformation, Culture, Organizational Communication, Communication Strategy, Communication, Empathy, Email, Flexibility, Gmail, In-depth Interviews, Time Management, Typing, VLOOKUP, Zoom, Ethics, Behavioral Science, Business Psychology, ADKAR Change Model, Microsoft Power BI, Survey Design, Qualitative Research, Quantitative Research, Data Analytics, Organizational Design, Organizational Analysis, Organizational Structure, Organizational Behavior (OB), Organizational Assessment, Organizational Leadership, Stakeholder Analysis, Leadership, Diversity, Equity, & Inclusion (DEI), Relationship Management, Interpersonal Skills, Business, Consulting, Analytics, Implementation, Conflict Resolution, Complex Problem Solving, Conversation, Arbitration & Mediation, Strategic Planning, Planning, Consensus Building, Dispute Resolution, Acquisitions, Corporate Culture, Qualtrics, Psychology, Job Analysis, Performance Appraisals, Recruiting, Psychometric Design, Research, Data Visualization, Descriptive Statistics, Employee Relations, Surveys, Quantitative Analysis, Key Performance Indicators (KPIs), Performance Management, Strategic Workforce Planning, Team Leadership, Team Building, Team Mentoring, Talent Strategy, Dashboard Design, Oracle, Cornerstone Talent Experience Platform, Diagnostics, Job Descriptions, Hiring, Employee Training, Organizational Development, Organizational Management, Organizational Restructuring, Organizational Transformation, Organizational Strategy & Design, Branding, Proposals, Training, Business Coaching, Trusted Advisor, Reports, Blogging, Performance Analysis, Insight Reporting, SurveyMonkey, Training & Training Content Development, Training Content, Collaboration, Cross-functional Collaboration, Executive Support, Interviews, Restructuring, Organization, Organization Building, Teaching, Advisory, Coaching, Mentorship & Coaching, Executive Coaching, Career Coaching, Data, Data Collection, Dashboards, Data-informed Recommendations, Systemic Change, Culture Management, Culture Development, Change Readiness Assessment, Performance Tuning, Employee Upskilling, Employee Data Management, Employee Communication, Employee Experience, User Empathy, Empowerment, Continuous Improvement, Innovation, Strategy, Succession Planning, Growth, Management Consulting, Big Data, Cost Cutting (Cost-out), Organizational Effectiveness, Team Effectiveness, Graphs, HRIS, HR Tools, HR Analytics, HR Transformation, Human Factors, Human Capital Strategy, Human Capital Management, Research Reports, SWOT Analysis, Teams, Texting, Teamwork, Turnaround, Turnaround Management, User Surveys, Warehouses, Data Wrangling, Content Writing, Writing & Editing, Clients, Data Entry, Social Work, Customer Service, Customer Analysis, Client Relations, Troubleshooting, Process Improvement, Impact Assessment, Root Cause Analysis, Instruction & Coaching, Monitoring, User Feedback, Talent Management, Strategic Planning & Execution, Business Operations, Operations, Oracle HCM Cloud, Business Strategy, Agile Project Management, Operational Excellence, Microsoft SQL Server, Statistics, Cost Accounting, Human Resource Management Systems (HRMS), Facilitation, Labor Relations, Labor Arbitration, Organizational Compliance, Project Management, Human Resources (HR), Labor Contract Management, Management, Safety, Team Management, Workday, Training Workshops, Lecturing, Compliance, Client Presentations, Presentation Design, Focus Groups, Analysis, Sustainability Strategy, Client Success, Recruitment, Canva, Databases, Documentation, Labor Efficiency Analysis, Operational Efficiency Improvement, Environment, Essays, Event Planning, Food Safety Management Systems (FSMS), Data Handling, Heatmaps, Hiring Process Development, Hypothesis Testing, Record Keeping, Slack, Testing, Value Chain, 5 Whys, Payroll & Benefits, Medical Applications, Interviewing, Community Outreach, IT Helpdesk, Reporting, Manufacturing, Business Law, Administrative Procedures, Leadership Development, Business Transformation, General Accounting, Artificial Intelligence (AI), Teachable Machine, DataRobot, Team Restructuring, Corporate Restructuring, Agile Transformation, Agile, Scrum, Lean, Statistical Modeling, Statistical Forecasting, Statistical Analysis, DMAIC, Strategic Design, Data Reporting, Project Management & Delivery, Design

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