James De Janon
Verified Expert in Finance
Management Consulting Expert
Miami, FL, United States
Toptal member since May 17, 2022
James is a technology management consultant and seasoned chief of staff (CoS), specializing in organizational design, business performance improvement, software/process digitization, operational strategy implementation, supply chain, and operating model design. He has over 15 years of experience helping Fortune 100 clients make and save money, expand into new markets, and optimize performance.
Career Highlights
Education Highlights
Certification Highlights
Case Studies
Industry Expertise
Other Expertise
Work Experience
Executive Program Leader
Tribeca Management Consulting LLC.
- Contributed to a veteran-owned consultancy focused on large-scale performance improvement programs for industry clients. Our most recent client is a major New York City healthcare system undergoing a major EMR transition (EPIC).
- Created Program EPMO (PEPMO) and led a major technology change initiative utilizing a core team of 75 and a distributed team of hundreds of staff employees.
- Designed an adaptive, Agile-based operating model to mitigate the process and performance gaps that lead to mediocre performance.
- Created an innovative organizational model that utilizes role splitting and attribute engineering to deliver a functional team structure that is directly linked and mapped to performance objectives.
- Contributed to metrics and performance management by utilizing various Six Sigma tools to understand performance levers and designing and implementing a metrics scheme to measure the value and impact of operations.
- Featured in a peer-reviewed article on nursing management, where our work was detailed (Ow.ly/BEho50PNrQC).
Supply Chain and Customer Data Analytics Expert
Coca-Cola Bottlers Japan
- Served as a supply chain and data analytics subject matter expert supporting the Coca-Cola Bottlers Japan account team.
- Created sales and account management support materials before and after client-facing meetings, including after-action reports, high-level SWOT assessments (account), and speaking points for account leadership.
- Worked with the account leader to create an approach strategy for expanding the Toptal footprint within the Coca-Cola Supply Chain Organization.
Executive Director - Global Technology Operations
JPMorgan Chase
- Acted as an internal management consultant and CoS to the special projects managing director. Deployed to support enterprise-wide strategic initiatives in cyber, process automation, supply chain, and business resiliency.
- Managed an end-to-end supply chain for a data center migration and expansion program, including forecasting and demand planning, value-chain analysis, hardware and network equipment acquisition, supplier logistics, and program financing.
- Led a team of developers and engineers in Six Sigma, lean, agile, and robotic process automation (RPA)-based analyses designed to explore automation options for deploying software payloads to firmwide managed services and clients.
- Headed a firmwide identity and access management program, focusing on cyber access protocols for internal and 3rd-party SaaS-based applications.
Executive Director
TURTLE & HUGHES
- Served as an executive program leader and led the first managed procurement account in Mexico for a US multinational operating its core manufacturing product lines in Mexico with a $10 billion annual original equipment manufacturer (OEM) business.
- Served as an account leader with profit and loss (P&L) and overall accountability for a program worth $25 million. Owned the relationship with Mexico and conducted all work in Spanish.
- Functioned as the key process architect for the program technology roadmap, including designing and deploying the order management and enterprise resource planning (ERP) interfaces.
Advisory Services Senior Manager
EY
- Served as a management consultant and supply chain technology leader, focusing on supporting strategic growth accounts and critical programs for Fortune 100 companies and specializing in operating model transformation and supply chain.
- Led integrated teams comprised of the supply chain, tax, transfer pricing, legal, treasury, corporate finance, and IT to create and deploy operating models designed to maximize profitability and shareholder value and mitigate risk.
- Helped a global hi-tech manufacturing client develop a strategy and operating model to mitigate institutional risk associated with manufacturing operations in China, such as an intellectual property (IP) infringement.
- Built a data model for a leading pharmaceutical company to support procurement operations in the corporate ERP and order management systems.
- Developed a principal company and the supporting corporate infrastructure for an automotive industry OEM client needing to optimize its corporate tax exposure and foreign-based manufacturing operation.
Global Program Leader
Accenture
- Led a strategic cost reduction program for a Fortune 50 company. Held full accountability for the P&L program worth $15 million, the client's indirect spending of $1.2 billion, and the client's business case of $74 million in committed savings.
- Managed a team of 126 fixed and variable delivery resources in nine countries across the US and Europe.
- Improved the P&L program from 8% to 22% in just under 12 months.
- Delivered $31 million in-year realized savings to client’s bottom line across seven indirect and three direct spend categories in 16 countries, with 85/15 hard-dollar savings to cost avoidance ratio.
- Created yearly working capital benefits of over $6 million, enabling funding flexibility for supply chain initiatives.
- Increased spend under management from $700 million to over $1.2 billion, achieving a savings run rate of $150 million.
Principal and Global Program Leader
Capgemini
- Worked in India and Poland to design and implement managed service programs (MSP) for manufacturing and consumer packaged goods (CPG) clients who sought to outsource or offshore their applications' maintenance functions, i.e., core ERP.
- Developed service management models and talent hub designs to optimize the location of technical resources based on cost, country, profit, language localization, and critical needs analyses.
- Managed $19 million profit and loss for the manufacturing service line.
Education
Master's Degree in International Economics and Business Administration (MBA)
SDA Bocconi School of Management - Milan, Italy
Bachelor's Degree in Biochemistry and Political Science
University of California - San Diego, California, United States
Certifications
Six Sigma Black Belt
CSSC
Skills
Industry Expertise
Consumer Products, Technology, Luxury Goods, Medicine
Finance
Market Research, Financial Modeling, M&A (Buy-side)
Other
Supply Chain Management (SCM), Program Design, Business Process Analysis, Business Process Optimization, Business Process Flow Diagrams, Root Cause Analysis, Value Stream Mapping, Six Sigma Processes, Business Process Outsourcing (BPO), Organizational Design, Organizational Change Management (OCM), Change Management, Project Management, Supply Chain, Process Mapping, Process Improvement, Agile Program Management, Corporate, Communication, People Management, Business Transformation, Chief of Staff, Management Consulting, Strategy, Go-to-market Strategy, SaaS, COO, Sourcing & Procurement, Business Strategy, Startups, Business Consulting, Business Plan Consulting, ADKAR Change Model, Product Management, Transformational Leadership, Pitch Decks, Pitch Deck Consultant, Pitch Presentations, Microsoft, IT Strategy, Lean, Operating Models, Procure to Pay, Strategic Planning & Execution, IT Outsourcing, Agile, Waterfall Methodology, Agile DevOps, Growth Strategy, Company Strategy, Pricing Models, Executive Coaching, Sales Effectiveness, Startup Consulting, Microsoft 365, Prosci ADKAR, Visio, Finance, Cost Analysis, Manufacturing, Global Strategy, Robotic Process Automation (RPA), Six Sigma, Workshops, Process Flows, Kaizen, Automation, Process Automation, SWOT Analysis, Organization Assessment, Organizational Structure, Change Leadership, Project Leadership, Team Leadership, Operating Analysis, Operating & Service Model Improvement, Team Management, Analytics, MacOS, Zoom, Human Resources (HR), Healthcare Services, Military, Nursing, General Medicine, Google, Microsoft Teams, Consumer Packaged Goods (CPG), Sales, Accounts, Data, Supply Chain Operations, Patient Services, Patient Care Coordination, Value Chain, Process Design, Healthcare IT, IaaS, Platform as a Service (PaaS)
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