Stacey Ward
Verified Expert in Product Management
Product Manager
Margaret River, Western Australia, Australia
Toptal member since July 25, 2022
Stacey is a seasoned senior product delivery lead passionate about data and AI in global tech. With 20 years of experience, she excels in crafting executable strategies, connecting the dots others miss, and amplifying project value. Her leadership drives innovation, efficiency, and impactful outcomes in complex tech landscapes, ensuring alignment with organizational goals and market needs. Stacey's expertise in leveraging data and AI enhances solutions, driving growth and competitive advantage.
Project Highlights
Expertise
- Agile Delivery
- Human-centered Design (HCD)
- Leadership
- Management Consulting
- Product Management
- Project Management
- Solution Design
- Strategy
Work Experience
Product Manager
Dingo Factory Pty Ltd
- Managed a $12 million digital portfolio at Woodside Energy for the project division. Built a strategy, managed a team of 15 project professionals, guided executive management in making digital decisions, and led innovation in the tech solutions team.
- Headed a product development project to create an app that replaced radio communications with smartwatches for the venue, event bar, and security staff.
- Led a startup founder through the process of creating a pitch deck and launching a proof of concept. Also, I created and maintained product key performance indicators. Finally, I developed and managed user testing.
- Acted as a product manager for the Ultimate Fight Network (UFN), an app that brings the industry together on one platform to post events and news, sell tickets, and engage with fans and the community.
- Pitched the productization of an idea to the CEO of a national indigenous-owned consulting firm.
- Developed a business strategy for a tourist business in remote Kimberley, North Western Australia.
- Oversaw the implementation of mixed reality hardware and software to overcome travel limitations during COVID-19.
Founder
The Young Boxing Woman Project
- Launched the boxing project with over 100 participants going through our programs in the first 12 months. We are still going strong six years later with qualified social impact outcomes.
- Spoke publicly at corporate events to promote the organization's mission and vision.
- Designed the business model, strategy, and detailed plan. Also, I recruited board members, a co-founder, and on-the-ground staff. Finally, I approached local community bodies for support.
Product Manager
Velrada Capital
- Headed a team of eight to successfully implement Microsoft Dynamics CRM for a national agriculture business in Australia.
- Developed and implemented a digital transformation strategy and execution plan for a state-wide gas pipeline company.
- Product-managed the design and implementation of a mobile app for a global mining service company.
- Managed a data and AI project for a national mining company to improve their predictive maintenance outcomes.
Project Manager
BHP Group
- Established the team to work in an Agile way and adopt key product team principles.
- Managed the risk profile for the remote operation center.
- Oversaw the implementation of multiple software projects.
Project Manager
Rio Tinto
- Created an operational readiness forum to better transition greenfield projects into operations for the operational technology team.
- Mentored team leaders in project management skills.
- Transitioned greenfield projects into the operations team.
- Managed the capital budget for the operations center totaling $18 million.
Agile Project Manager
Airbus
- Took ownership of a problematic issue that was impacting a team of four: the PLM tool would go down for eight hours once or twice a week for two years. I created an internal and external team and solved the issue in four months.
- Led the implementation of all IT infrastructure for the setup of a new aircraft hangar on a defense site. This included networks, servers, switches, and associated software.
- Guided the business leaders through decisions on prioritizing the pipeline of SAP projects and acted as an internal consultant. I would lead the SAP team to deliver the pipeline of work.
Project History
Ultimate Fight Network
Led the development of the Ultimate Fight Network (UFN) app from an idea to product launch, including product design, strategy, testing, and implementation.
The Ultimate Fight Network (UFN) is a mobile app that brings fighters, fans, and promoters together. It helps users find events, buy tickets, share news, vote on their favorite fighters, and seek sponsorship. It offers an end-to-end ticketing solution for promoters, including reporting.
EVENT SAFE Mobile App
Led the design and development team, completing the project from an idea to product launch.
EVENT SAFE is a disrupter technology that has improved event and venue security management. Old expensive radios have been replaced, and communication improved using smartwatches, base control, and preventative scenario mapping.
FANQ Mobile App
Led the founder through the process of creating a pitch deck and launching a proof of concept (POC).
FANQ is an app that generates a unique FANQ QR code for any registered FANQ artist to receive funds from fans and supporters. A unique FANQ ID connects an audience, the public, and a FANQ registered artist’s bank account.
Productization Pitch | Indigenous Consulting Group
Developed and led the pitch for the productionization of services for Indigenous Consulting Group.
Indigenous Consulting Group (ICG) is an Aboriginal consulting company that provides cultural connection programs, training, consulting, and mediation services. It seeks to productize a service offering.
Data and AI to Improve Predictive Maintenance
Led a data and AI team to review historical data and seek out patterns to develop a machine learning algorithm to apply to predictive maintenance.
The client was a prominent mining company in Australia and was using human knowledge and best guesses to avoid machine breakages. I led a team to take the historical data and look for ‘break patterns’ to create an algorithm to predict machine breakages better. Our team was able to improve the outcomes and prove that predictive maintenance could be more efficient, saving maintenance costs and avoiding machine downtime.
Education
Bachelor's Degree in Public Health and Law
University of Western Australia - Perth, Australia
Certifications
Innovation Through Design
University of Sydney School of Architecture, Design, and Planning
Human-centered Design
IDEO.ORG
Skills
Tools
Jira, MURAL, Slack, Trello, Strategyzer, Microsoft Dynamics CRM, Board Reporting, Microsoft Power BI, Tableau, Figma
Paradigms
Agile, Agile UX, Scrum, Kanban, Agile Product Management, Iterative Development, Design Thinking, Key Performance Metrics, Requirements Analysis, User Testing, Change Management, Human-centered Design (HCD)
Platforms
ProductPlan, Azure, Blockchain, Enterprise Resource Planning (ERP), Twilio
Industry Expertise
Healthcare
Other
Miro, Microsoft, Project Management, Negotiation, User Engagement, Facilitation, Workshop Facilitation, UX Workshops, Management, Leadership, Strategy, Product Mapping, Portfolio Management, Lean UX, Product Design, Financials, Reporting, Risk Analysis, UX Analysis, GAP Analysis, SWOT Analysis, Research, UX Research, Market Research, Product Coach, Team Mentoring, People Management, People Development, Presentations, Pitch Decks, Pitch Presentations, Agile Delivery, App Integration, Solutioning, Solution Design, Creative Thinking, Creative Strategy, Creative Solutions, SaaS, Planning, Team Leadership, Teamwork, Management Consulting, Business Planning, Business Management, Lean, IT Projects, Clients, Delivery, Small Business Management, Operational Risk, Product Management, Integration, Risk, UI Testing, Progressive Web Applications (PWAs), App UX, Consulting, Pitch Preparation, Pitch Deck Consultant, Distributed Team Management, Web & Mobile Applications, Product Frameworks, Product Consultant, Scope Management, User Experience (UX), Product Strategy Consultant, Product Roadmaps, Mobile UX, Consumer Applications, Backlog Management, Product Ownership, Mobile Applications, Feature Roadmaps, UX Design, User Interviews, User Feedback, Wireframing, Software as a Service (SaaS), User Needs, UX Wireframes, SaaS Product Management, Mobile Apps, MVP Design, Mobile App Development, Value Proposition, Startup Consulting, User Requirements, Minimum Viable Product (MVP), Product Launch, Market Research & Analysis, Scope, Project Timelines, Cost Analysis, Resource Management, User Stories, Advisory, Product Delivery, Startups, Feature Backlog Prioritization, New Product Development, Product Strategy, Business Models, Cross-functional Team Leadership, Product Discovery, Digital Product Management, Digital Product Development, Digital Services, Product Lifecycle Management (PLM), Business Development, Continuous Discovery, Business Cases, Customer Journey, Journey Mapping, Customer Experience, User Interface (UI), Feature Planning, Feature Prioritization, Roadmaps, Staffing, Invoicing, Business to Business (B2B), Product Development, Feature Analysis, Brainstorming, Workshops, Data Analysis, Mobile, Apps, Product Owner, API Integration, Dashboard Design, Dashboard Development, Key Performance Indicators (KPIs), Databases, Business Strategy, User Research, Business Model Canvas, Training, Coaching, Innovation, Value Proposition Design, Experimental Design, Mentorship & Coaching, Training & Training Content Development, Innovation Workshops, Backlog Grooming, Enterprise SaaS, Stakeholder Management, Enterprise, Enterprise Software, Requirements, Sprint Planning, Agile Leadership, Detail-oriented, Productivity, Business Analysis, Requirements & Specifications, Technical Product Management, Conceptualization, Ideation, User Validation, Project Consultancy, Lean Startups, Early-stage Startups, Lean Product Manager, Proof of Concept (POC), Process Mapping, Stakeholder Interviews, Organizational Change Management (OCM), Business Transformation, Business Transformation Program Management, Healthcare Services, Revenue Strategy, New Products & Services, Business Plan Consulting, Public Health, Digital Health, UX Strategy, Stripe, White Papers, APIs, Data, AI Design, Machine Learning, Amazon Web Services (AWS), Contract Management, Vendor Management, Mixed Reality (MR), Agile DevOps, Grants, Social Media, Social Impact, IT Operations Management (ITOM), Process Control, iOS, Android, Go-to-market Plans, Go-to-market (GTM) Strategy, Auditing, Marketing Strategy, Web 3.0, Non-fungible Tokens (NFT), Digital Brand Identity, Wearables, Feasibility Studies, Pricing Models, Sales, eCommerce, Data-driven Dashboards, Supply Chain Management (SCM), Data Visualization, Data Analytics, Dashboards, Business Intelligence (BI), Product Marketing, Competitor Analysis & Profiling, Virtual Reality (VR), Design Documentation, Technical Documentation, Design, Messaging, Chatbots, Qualitative Research, White Labeling, Law, Mobile Ticketing, Cybersecurity, Amazon S3 (AWS S3), Business Consulting, Autonomous Navigation, Cisco, Networks, Stripe API, Stripe Payments, Fintech, Innovation Games, Innovation Strategy, Web App UX, UX Roadmaps, Feature-driven Development (FDD), Agile Practices, Agile Product Delivery, Product Vision, Projects, Artificial Intelligence (AI), Smart Contracts, Thought Leadership
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