
Svitlana Khimka
Verified Expert in Product Management
Product Manager
Berlin, Germany
Toptal member since October 18, 2021
Svitlana is a product leader with experience building AI/ML-powered B2B products, including predictive systems, recommendation and classification engines, conversational interfaces, and agentic workflows. Led products through early growth, scaling acquisition and retention, improving unit economics, and building the operational foundations required for sustainable expansion. Experience leading international teams of 1–40 with P&L responsibility and ownership of €1M–€50M ARR product portfolios.
Project Highlights
Expertise
- Business Process Automation
- Cross-functional Team Leadership
- Feature Roadmaps
- Product Leadership
- Product Roadmaps
- Product Strategy
- Project Management
- Stakeholder Management
Work Experience
Head of Product, AI
Novel
- Took product from idea to prototype to live commercial software within 12 months, enabling the business to grow from 0 to 50 B2B customers.
- Delivered an AI booking assistant for restaurants that processed inbound booking requests, reached 80% customer adoption, and became a core acquisition driver.
- Built the operating foundation for a new product line: workflow mapping, data structure, product logic, and customer implementation process.
- Converted early customer requirements into scalable software architecture, reducing dependency on custom one-off builds and improving the product’s ability to sell into varied restaurant workflows.
- Architected the data model and business logic for flexible restaurant workflows, turning highly variable customer processes into a repeatable product.
Vice President of Product
Latana
- Scaled Latana from MVP to Series A and from €100K to €1M ARR by turning AI-powered brand tracking technology into a repeatable B2B SaaS product.
- Reduced cost per customer dataset by 30% by standardizing the product offering and automating ML data production workflows.
- Increased acquisition conversion by 20% by launching self-serve capabilities that reduced friction in the acquisition funnel.
- Built and scaled Product and Tech to 40 people, creating the leadership structure, execution cadence, and team operating system needed for Series A scale.
Product Lead
Loan Automatic LLC
- Built a machine learning (ML) credit scoring engine that automated risk assessment and compressed deal approval from 100+ hours to under 48 hours.
- Took marketplace product from idea to live platform, connecting 500+ dealerships with major credit institutions and supporting $1+ million monthly GMV.
- Collaborated directly with founders and customers to define product roadmap, credit workflows, and commercial priorities, turning market feedback into a platform processing $1+ million GMV per month.
Head of Product
Dalia Research
- Owned Dalia’s programmatic survey data exchange end-to-end, scaling annual revenue from €2 million to €10 million by improving data quality, monetization, and feasibility.
- Grew revenue 50% YoY by launching AI-powered yield optimization algorithms that improved marketplace efficiency and monetization.
- Built a network of 50+ API integrations and large-scale data normalization capabilities, increasing platform GMV by 120% over two years.
- Launched an AI fraud detection system based on behavioral pattern recognition, reducing manual reconciliations by 30% and improving data quality.
- Built the Product team from scratch to 15 people, creating the roadmap, execution cadence, and operating model needed to scale.
Senior Product Manager
Visual Meta (acquired by Axel Springer SE)
- Led the product development for the B2B side of the platform.
- Led the development of yield optimisation algorithms and a real-time bid recommendation system.
- Introduced a CPC recommendation system for merchants and internal use.
Product Lead
Idealo
- Increased platform net revenue by 8% by improving AI-powered yield optimization systems and strengthening marketplace monetization.
- Reduced feed processing effort by 40% by building AI categorization and data normalization capabilities for high-volume marketplace data.
- Launched two new complementary product services from scratch.
Product Manager
Yandex
- Led the development of catalog classification, user-facing recommendation, and yield prediction and optimisation systems.
- Built a new CPA monetization model for the platform, including the API connectors to the merchants, order management interfaces, and billing systems.
- Launched an online payments system—a significant initiative that includes payment UI and integration with the internal and external payment systems, back-office tools, and business logic.
- Delivered two new merchant APIs that allowed merchants to sync their product offering with the platform and accept orders.
Project History
AI-driven Product Transformation for MarTech Company
- 70% — Adoption Rate
- 20% — Retention Rate
The client needed to rapidly introduce AI capabilities into their product to respond to shifting user behavior and increasing competitive pressure. They lacked a clear AI strategy and required a production-ready solution that would deliver measurable business value, not just experimentation.
• Facilitated a strategy and competitive analysis workshop to identify high-impact AI opportunities aligned with product and market positioning.
• Defined a clear AI roadmap focused on value creation and user adoption.
• Led the integration of GenAI into the product, including a customer-facing data finder agent that uses agentic decision flows to collect and enrich data while optimizing for cost and accuracy.
• Ensured scalability, reliability, and seamless integration into the existing product ecosystem.
• Achieved 70% feature adoption among active users.
• Improved month-over-month retention by 20% for users who adopted the AI features.
Product Strategy and Roadmap for SaaS Product
https://latana.com/Developed a 2-year product strategy and roadmap to support a hyper-growth stage of the company and got buy-in from the C-level stakeholders and team.
Latana is a SaaS B2B product entering the growth stage. My task was to evaluate the current state of the product and market conditions to propose a 2-year product strategy and roadmap of key initiatives.
To accomplish the project, I led the following activities:
• worked closely with the founder of the company to define key points of product vision and strategy;
• competitors and market landscape analysis;
• SWAT analysis of the current product;
• performance assessment of the current product features;
• customer research to better understand their needs; and
• brainstormed the features ideas with the team.
Business Process Automation for SaaS Product
Increased the operational capacity of the team ten times through automation and process optimization.
Latana is a brand analytics solution producing data for clients. The company runs a complex set of business processes, including project management, data collection, data cleaning, and modification with machine learning algorithms.
I introduced automation to allow the company to increase the number of projects without scaling the team. To achieve the objective, I managed the following:
• introduced the system of operational metrics for a better overview of bottlenecks and current capacity;
• mapped out business processes and dependencies between them;
• analyzed the main bottlenecks and challenges based on the data from the activities mentioned above;
• developed a prioritized roadmap of product initiatives to address the key issues; and
• managed the roadmap execution.
B2C Research Community Platform
Launched the Yuno Surveys website reaching three million MAU in six months.
Yuno Surveys is a research community where users can participate in market research studies and get rewarded.
My task was to launch the product from scratch and lead it through the initial growth. During this project, I managed the following activities:
• developed the initial product concept;
• created a go-to-market strategy;
• built an MVP;
• developed the 6-months product roadmap and managed its execution;
• managed paid marketing activities; and
• built a team to manage the project, including the product, tech, customer success, and marketing team.
Launching and Growing a New SaaS Product for SMEs
https://latana.com/Launched Latana—a new brand analytics tool for SMEs—and grew it to 170,000 MRR.
Latana is a SaaS B2B product. My task was to develop the next version of the product based on the company strategy and business objectives.
To accomplish the project, I led the following activities:
• assessed the current state of the product;
• ran ideation session and customer discovery call to define the backlog of potential features;
• developed a go-to-market strategy and managed MVP development and launch;
• defined a roadmap of high-impact features, release and tests plans for them; and
• oversaw roadmap execution and feature launches.
Strategy and MVP for AI-powered SaaS Product
Delivered a product strategy and launch plan for the AI-powered SaaS tool for talent hiring. Worked with the team to bring the product's first version to customers within three months and start generating revenue within one month after the launch.
As part of this project, I performed the following tasks:
• Collaborated with key stakeholders to gather requirements and insights.
• Defined the product strategy and created a high-level roadmap.
• Developed an initial go-to-market and pricing strategy.
• Worked with the tech and design teams to prioritize features and define the scope of the MVP version.
• Prepared feature requirements and specifications.
• Coordinated the MVP launch plan with the marketing and customer support teams.
Scope Definition and Rapid Product Delivery for Lending Platform
- 40% — GMV
The client needed to deliver critical platform features rapidly, but was dissatisfied with the development speed and execution. Product processes were unclear, the scope was not well defined, and delivery lacked alignment across stakeholders.
• Established structured product processes, including clear prioritization, roadmap planning, and stakeholder communication.
• Defined and scoped the missing platform features with measurable delivery milestones.
• Worked closely with engineering to accelerate execution and remove delivery bottlenecks.
• Led the build of a U.S.-focused automotive marketplace connecting dealers and lenders.
• Implemented AI-powered credit scoring, lender and dealer integrations, and compliance workflows to support scalable marketplace operations.
• Accelerated product delivery by implementing structured product processes and clearly defining feature scope.
• Drove a 40% increase in gross merchandise value (GMV) through improved platform efficiency and faster transaction workflows.
AI Adoption and Workflow Integration
The client wanted to ensure their product and engineering teams were leveraging modern AI tools to remain competitive. They also aimed to embed AI into internal workflows to increase productivity and reduce operational costs.
• Led AI adoption initiatives across product and development teams, integrating modern AI tools into daily workflows.
• Coached teams on practical applications of generative AI to improve delivery speed and quality.
• Facilitated strategy sessions to identify high-impact AI use cases for streamlining internal operations.
• Defined a structured AI implementation roadmap aligned with business priorities.
• Established a clear AI roadmap with prioritized initiatives.
• Improved team productivity through workflow automation and AI-assisted development practices.
• Identified cost-reduction opportunities through AI-enabled process optimization.
GenAI Product MVP
The client wanted to launch a generative AI tool for writing high-quality email newsletters. They needed a product lead who could quickly validate the concept, define the MVP scope, and work closely with engineering to bring a production-ready feature to market under tight timelines.
• Led rapid discovery to define target users and MVP scope.
• Designed core workflows from prompt to export-ready newsletter.
• Translated requirements into clear user stories and acceptance criteria.
• Partnered closely with engineering to ship a production-ready feature within tight timelines.
• Delivered a customer-ready MVP within one month
• Established a scalable foundation for future AI-driven enhancements.
AI Product Roadmap
- 50 — Customer Growth in 12 Months
- 80% — AI Assistant Adoption
• The company needed to define an AI-native booking reservation workflow from scratch.
• Founders had strong restaurant domain expertise but limited experience with technical trade-offs.
• Team needed a clear MVP roadmap that prioritized speed over complexity.
• Product had to be ready quickly so the company could start onboarding early customers.
• Led product discovery with founders and early customers.
• Translated restaurant workflows into AI product requirements and delivery priorities.
• Defined the MVP roadmap for an AI booking assistant, including intake, data extraction, availability checks, and suggested replies.
• Prioritized fast delivery and reduced scope creep, helping the team move from concept to customer onboarding.
• Built the product foundation that supported growth toward 50 customers within 12 months.
• Built in native AI capabilities with 80% adoption rate.
Education
Postgraduate Study in Business Administration
London School of Economics - London
Master's Degree in Computer Science
National Technical University of Ukraine - Donetsk, Ukraine
Certifications
Competitive Strategy and Innovation
London School of Economics and Political Science
Skills
Tools
Slack, Jira, Google Hangouts, Figma, Looker, Trello
Paradigms
Agile, Scrum, Agile Product Management, Requirements Analysis, Key Performance Metrics, Agile Project Management, Conversion Rate Optimization (CRO), B2C, Kanban
Platforms
PostHog
Other
Technical Product Management, Product Strategy, Cross-functional Team Leadership, Stakeholder Management, API Integration, Product Roadmaps, Project Scoping, Project Management, Team Management, Business Process Automation, Product Requirements Documentation (PRD), Product Leadership, Feature Roadmaps, Startups, Critical Thinking, Minimum Viable Product (MVP), Roadmaps, User Requirements, Feature Prioritization, Product Management, User Journeys, B2B Product Management, Team Leadership, Planning, Feature Backlog Prioritization, Project Planning, User Stories, Product Planning, Technical Requirements, eCommerce, Technical Consulting, Release Management, Business Cases, Functional Requirements, Wireframing, Mentorship, Product Development, Data Analysis, Software Development, Project Timelines, Product Ownership, Customer Insights, Conceptualization, MVP Design, Two-sided Marketplaces, Requirements, User Interface (UI), Web UI, Web UX, User Onboarding, APIs, UX Design, Use Cases, Budgeting, Web & Mobile Applications, Time Management, Digital Product Management, Agile Leadership, Analytics, Product Owner, Project Delivery, Scope, Integration, Progressive Web Applications (PWAs), Product Consultant, Optimization, Startup Consulting, Strategy, SaaS Product Management, Machine Learning, B2B Partnerships, Market Strategy and Research Product Manager, Business Process Flow (BPF), Product Coach, Mentorship & Coaching, Artificial Intelligence (AI), Digital Transformation, Data Science, Prototyping, Subscriptions, User Experience (UX), Product Discovery, New Product Development, MySQL, Market Fit, Statistical Data Analysis, Discovery Workshops, Customer Segmentation, Data Visualization, Ideation, Product Design, Digital Product Design, UI Design, Consumer-facing Product Design, Consulting, Pitch Decks, Front-end Development, Product Growth, Business Development, Partner Management, Product Launch, Go-to-market (GTM) Strategies, B2B, Onboarding, Software as a Service (SaaS), SaaS, SaaS Product Marketing, Coaching, Agile Coaching, Career Coaching, OpenAI GPT-4 API, Public Speaking, Generative Artificial Intelligence (GenAI), Artificial General Intelligence (AGI), Dashboards, Process Improvement, Continuous Improvement, Backlog Grooming, Backlog Management, Microsoft PowerPoint, Project Budget Management, Linear, Amplitude, AI Agents, Product-led Growth (PLG), Agentic AI, AI Product Strategy
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