Aditi Agarkar, Project Manager in Reading, United Kingdom
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Aditi Agarkar

Verified Expert  in Project Management

Bio

Aditi is a talented agile program manager with nearly two decades of experience and strong Java and AWS development skills in the gaming and media industry. She has launched apps supporting over a million concurrent users, saved costs by over 20%, and increased revenue by 25%. Her excellent reputation for solving problems, improving customer satisfaction, and driving overall delivery have increasing profits while delivering outstanding products supporting millions of users.

Project Highlights

Hotstar India App for Video Views
Launched and managed the Hotstar India app to support one million concurrent users with 99% availability. Implemented a complex subscription system to increase Hotstar revenue by 40% with very ambitious deadlines.
Video Streaming Apps for Turner Broadcasting
Launched and managed video streaming apps on multiple platforms for Turner to provide video-on-demand with 100% availability. Implemented data analytics services to collect user data and provide recommendations to increase revenue by 25%.
Personalization on BBC - iPlayer and Radio
Launched back-end services to personalize BBC content on iPlayer and radio for millions of concurrent users, increasing revenue by 15%. Converted agile teams to DevOps to save deployment and maintenance costs by 20%.

Expertise

  • AWS Cloud Architecture
  • Agile Leadership
  • Continuous Delivery (CD)
  • Design Thinking
  • Gaming Platforms
  • Java
  • Technical Architecture

Work Experience

Director of Technology

2020 - PRESENT
Palladium Group
  • Delivered SaaS platform for handling a complex, time-critical medicine ordering process. Integrated multiple 3rd-party systems using Agile program management with diverse teams encompassing developers, QAs, product owners, and BAs.
  • Set up an 8-team members engineering team for delivery globally distributed to support clients in multiple timezones.
  • Led the delivery of programs against milestones aligning with cloud infrastructure and customer business strategy using Agile methodologies (Scrum, Kanban).

Product Owner

2020 - 2021
JT International S.A.
  • Joined the team as a highly technical product owner to create an ecosystem of products to support the vision of JTI. I performed a gap assessment of the existing portfolio of products and designed new products to fill those gaps based on JTI processes.
  • Set up operational processes for sunsetting legacy applications and transitioning to new/updated technology solutions using Agile methodologies, such as Scrum and Kanban. Identified and managed delivery and operations with vendors.
  • Set up a team of technical product owners to create, deliver, and manage newly identified products. Established ways of working for the product owners to deliver high-quality, goal-driven products with maximum business benefits.

Agile Program Manager

2016 - 2019
Accenture
  • Managed the video streaming app development (back end and front end) programs for six clients in six countries with 100 people, implementing the Accenture Video solution product-Hotstar, BT Sports, Turner, NET, Vodacom, and Sony TV.
  • Improved productivity by 20% by implementing continuous integration (CI) and continuous deployment (CD) combined with agile program management.
  • Saved 15% deployment and support costs by transforming teams to DevOps.
  • Managed a multiculturally diverse team of over 50 people, geographically distributed in three countries and three different time zones to successfully deliver the app under tight deadlines.
  • Provided leadership to a team of 100 people (developers, testers, and operators) promoting an environment where talent is encouraged. Developed a high performing team through effective hiring, coaching, and performance management.

Technical Product Manager

2013 - 2015
BBC
  • Joined the team as a technical architect and became the technical product manager. Designed and delivered RESTful services for BBC personalization with tight deadlines to increase revenue by 15%.
  • Delivered four RESTful back-end services in Java and AWS with 100% automation test and deployment to support one million concurrent users.
  • Converted three legacy systems into scalable, sustainable back-end services for personalizing content on BBC using the latest tools and technologies, implementing TDD and BDD to increase quality by 20%.
  • Collaborated with diverse, multicultural teams of 20 people, geographically distributed in three countries.

Technical Architect

2009 - 2013
Gtech UK, Ltd.
  • Led teams of around eight people to deliver and maintain the British National Lottery on various channels, Internet, TV, SMS, and Tesco Tills using Java, Spring, and EJB on Websphere.
  • Acted as the application architect for eight modules of the British National Lottery application and customer service applications to support millions of users.
  • Designed and managed the technical quality of the British National Lottery application by code and design reviews, ensuring the highest quality was delivered with a CI/CD framework.

Technical Architect

2003 - 2009
Camelot Group, PLC.
  • Oversaw the technical design of the British National Lottery. Enhanced the technical quality for delivery by 10% by introducing a continuous integration (CI) environment with Jenkins and automated quality tools.
  • Designed a customer service application for the British National Lottery with enhanced security features, access control, and disaster recovery processes to support 1,000 calls per day.
  • Improved developer efficiency by 20% by introducing automated code quality and integration techniques.

Team lead

2002 - 2003
Aztec Software
  • Acted as lead developer for the implementation of Novell products for Thai Farmers Bank, Thailand.
  • Developed interfaces for the active directory and Novell products using XSL, XSLT, and Java.
  • Deployed production, support, and enhancements for two clients.

Senior Developer

1999 - 2002
Trigyn Technologies
  • Developed back-end technical services using Java and EJB on Websphere server using the MVC framework.
  • Developed and supported trading systems for the Bombay Stock Exchange (BSE) and S&P.
  • Introduced change management services to adhere to CMMI Level 4 standards.

Hotstar India App for Video Views

Launched and managed the Hotstar India app to support one million concurrent users with 99% availability. Implemented a complex subscription system to increase Hotstar revenue by 40% with very ambitious deadlines.

Launched and managed Hotstar, the first video streaming app in India to support one million concurrent views. Implemented RESTful back-end services in Java and AWS to provide 100% availability and sustainability. Delivered front-end apps on web, iOS, Android, and many other platforms to provide 100% user viewing coverage. Collaborated with 65 people from different geographic locations and vendors to deliver a system with very aggressive deadlines.

Video Streaming Apps for Turner Broadcasting

Launched and managed video streaming apps on multiple platforms for Turner to provide video-on-demand with 100% availability. Implemented data analytics services to collect user data and provide recommendations to increase revenue by 25%.

Managed a diverse, multicultural team of over 50 people, geographically distributed in three countries and three different time zones, to deliver the app within tight deadlines. Transformed teams into 100% DevOps to save deployment costs by 20%. Coached and mentored teams and stakeholders in agile delivery methodologies, scrum, and kanban.

Personalization on BBC - iPlayer and Radio

Launched back-end services to personalize BBC content on iPlayer and radio for millions of concurrent users, increasing revenue by 15%. Converted agile teams to DevOps to save deployment and maintenance costs by 20%.

Converted legacy systems and implemented new RESTful services in AWS to provide 100% availability and sustainability. Designed and delivered services to collect data from millions of concurrent user activities on BBC apps to provide recommendations and implemented IDV5 to increase user security. Improved development efficiency by 20% by adding CI/CD with automated quality review tools.

Setup of Offshore Development Center

Set up a working ODC in India for Gtech UK. Recruitment, training, infrastructure setup, and establishing ODC processes and metrics for productivity and revenue impact was completed to the highest standard to increase revenue by 45%.

I recruited and trained four developers and four testers to deliver the British National Lottery systems. Set up infrastructure and security controls needed for the highest quality outputs. Established processes for delivery and metrics to measure productivity and revenue impact.
1995 - 1999

Bachelor of Engineering Degree in Computer Science

Datta Meghe College of Engineering - Mumbai, India

MAY 2020 - MAY 2021

SAFe 5 Agilist

Scaled Agile

SEPTEMBER 2019 - PRESENT

Certificate in Executive Leadership

MIT Sloan School of Management

JANUARY 2019 - JANUARY 2021

Certified Scrum Master

Scrum Alliance

MAY 2013 - MAY 2015

AWS Architect

AWS

Tools

Jira, Confluence, Atlassian, Cucumber, Jenkins, Google Docs, Cobertura, Git

Paradigms

Agile Project Management, Agile Leadership, Test-driven Development (TDD), Behavior-driven Development (BDD), Design Thinking, Continuous Delivery (CD), Continuous Integration (CI), Agile Product Management, B2B

Platforms

Amazon EC2, iOS, Android, Amazon Web Services (AWS), Blockchain

Other

Java, Scrum Master, Certified ScrumMaster (CSM), Web Technologies, Project Scoping, Scrum Coaching, Media, Agile Program Management, Agile Coaching, Gaming Platforms, AWS Cloud Architecture, JUnit, Video Streaming, Technical Architecture, Web, Software as a Service (SaaS), Technical Design, Lottery, REST APIs, Product Ownership, Technical Project Management, Technical Product Management, Technical Program Management, Product Discovery, Project Discovery, Program Management, Scaled Agile Framework (SAFe), Big Data, Python, XSL, XML, Amazon S3 (AWS S3), Data Integration, Technical Leadership, APIs, Technical Business Analysis, Resource Management, Stakeholder Management, Dependency Management, Vendor Management, Solution Design, Custom Solutions, Product Delivery, Portfolio Management, Agile at Scale, Account Management, Project Budget Management, Roadmaps, Project Estimation, Computer Science, Technical Support

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