Guillermo Nudelman Hess, Project Manager in Porto Alegre - State of Rio Grande do Sul, Brazil
Guillermo Nudelman Hess

Project Manager in Porto Alegre - State of Rio Grande do Sul, Brazil

Member since March 20, 2020
With a robust background in training, capacity building, and team management, Guillermo is a project manager with several years of experience in IT. His knowledge of project management includes agile (scrum and kanban), business analysis, technical software requirements, cloud computing, and software development. Guillermo's also worked with startups where he served as the scrum master as well as the product owner—from product discovery and lean canvas building to the MVP release.
Guillermo is now available for hire

Project Highlights

Education

Employment

  • Agile Technical Project Manager / Scrum Master

    2021 - PRESENT
    Freelance (Toptal Client)
    • Joined as a technical project manager of a team of five people. The team grew to 15 people and helped organize the team into smaller teams. Became Scrum master of two teams and helped hire and train other project managers and scrum masters.
    • Implemented the practice of scrum retrospectives and proper sprint planning and backlog grooming. Educated product owners on proper user story writing and prioritization.
    • Conducted regular one-on-one meetings with each team member and managed to revert two turnovers of great engineers. Managed conflicts between team members.
    • Released the product MVP ten months after joining the project, narrowing the scope down to what was mandatory.
    • Led the development teams of two major new releases deployed ahead of schedule.
  • Agile Project Manager | PO | SM

    2020 - 2021
    Freelance (Toptal Clients)
    • Started the project as a product owner and business analyst and led the project's discovery phase. Identified the user stories, prioritized the backlog, and scoped the MVP.
    • Helped the client define the technology stack to use and select the developers to implement the project.
    • Led the development team in a scrum master role facilitating Agile ceremonies such as backlog grooming, daily standup, sprint planning, and sprint review. Served as manual QA for the project.
  • IT Manager

    2017 - 2021
    Super Câmbio
    • Oversaw and was in charge of the software development team and the relationship with the third-party developers' managers.
    • Built the technical team and managed them using Agile methodologies.
    • Conducted the product discovery phase. Created the user stories and defined the minimum viable product (MVP).
    • Educated the clients about backlog prioritization and the constantly changing nature of a software project.
    • Designed and implemented the entire system architecture using AWS, assuring high availability and automatic scalability.
  • Assistant Professor | Researcher

    2003 - 2019
    Feevale University
    • Ideated and coordinated a postgraduate course in digital business management.
    • Served as a software engineer experimental lab (LabEx) coordinator, managing the team and overseeing the project backlog. The lab was an education project in partnership with HP, in which a software house was simulated.
    • Lectured in a graduate course for software testing and quality assurance.
    • Worked as an assistant professor in IT-related undergraduate courses for 16 years teaching databases, software engineering, project management, and cloud computing (in English).
  • Co-founder | Director

    2009 - 2017
    Ionatec
    • Led the process of Ionatec’s accreditation as an Amazon Solution Provider in the Amazon Partner Network (APN).
    • Designed and implemented cloud computing web-based systems architectures for several customers using AWS. Some of the results achieved were cost reductions, high availability, and on-demand automatic scalability.
    • Trained IT professionals in cloud computing and AWS in Porto Alegre, Curitiba, and São Paulo (2012 to 2015).
    • Acted as the product owner in several products conducting the process discovery phase and MVP definition.
    • Served as a scrum master for the development teams, encouraging them to follow Agile principles and practices.

Project History

  • Supercâmbio
    Managed the entire project from the product discovery phase to the current release.

    Supercâmbio is a fintech startup that created a web portal where users from Brazil can compare and buy foreign currencies as well as travel insurance.
    WORK DONE:
    I managed a team of three to seven members using the Scrum framework, which meant it was a multidisciplinary team. I also played the part of the product owner as well as scrum master during the entire project. Once released, I became Supercâmbio's CTO.

  • Orulo | A Real Estate Web Portal
    Participated in the initial product discovery to define the MVP.

    Orulo is a system for helping real state agents to keep properties automatically up-to-date.
    WORK DONE:
    I co-managed the project using Scrum methodology and co-managed the product discovery process for defining the MVP. I also worked as part of the development team.

  • Clube de Autores
    Managed the work that reduced cloud hosting expenses by 30%, the unavailability time by 70%, and fixed the majority of bugs.

    WORK DONE:
    I managed a team that assumed the maintenance of a self-publishing web portal that had been released to production with thousands of users. I acted as the project manager by obtaining the client requirements and passing them along to the team, helping prioritize and quality assurance of the deliveries.

  • Web App for Healthy Meal Planning
    Performed the discovery phase for a meal planning web application, delivering the product backlog and the MVP, planning the development team, and suggesting the technology stack.

    Executed workshops with the customer to define the product's unique value proposition and identify the personas and the main features. Built the product backlog, estimated the size of the features, and helped the customer prioritize them to define the MVP.

  • Introducely - An App for Connecting People Based on Professional and Personal Needs
    Acted as the Agile Project Manager and played the roles of both Scrum Master and Product Owner to help build and release an MVP.

    Conducted the discovery phase of the project to help the client identify the product's requirements and build the MVP backlog, prioritizing the main features. During the development phase as a Scrum Master, I led a team of five people, specifically a designer, front-end and back-end engineers, and a QA. Used Scrum methodology to build and release the MVP. Also worked closely with the client to groom the product's backlog.

  • Shambhala Music Festival
    Managed a development team on adding ecommerce and back office features to the existing web portal of the Shambhala Music Festival

    Managed a team of over ten people composed of back-end and front-end developers, a QA analyst, designers, DevOps and a product owner using Scrum methodology to release a full set of e-commerce and back office features to the web portal of the Shambhala Music Festival in six months.

  • E-Wallet
    Led two development teams on the launch of an MVP for an e-wallet app and several releases after the MVP.

    Managed over ten developers, testers, and QA professionals worldwide for the development of an e-wallet app that integrates several third parties services. Applied Agile methodologies leading all scrum ceremonies like planning, review, daily standup, and retrospective, and conducted team building activities and regular one-on-one meetings with each team member to achieve high performance.
    Worked together with different stakeholders, upper management, product managers, vendors, and designers, to align expectations and timelines.
    Successfully released the MVP in ten months and other releases with new features.

Education

  • Ph.D. in Computer Science
    2004 - 2008
    Universidade Federal do Rio Grande do Sul - Porto Alegre, Brazil
  • Master's Degree in Computer Science
    2002 - 2004
    Universidade Federal do Rio Grande do Sul - Porto Alegre, Brazil
  • Bachelor's Degree in Computer Science
    1997 - 2001
    Universidade Federal do Rio Grande do Sul - Porto Alegre, Brazil

Certifications

  • Agile Coaching (ICP-ACC)
    MAY 2020 - PRESENT
    ICAgile
  • Agile Team Facititation (ICP-ATF)
    MAY 2020 - PRESENT
    ICAgile
  • Professional Scrum Master Level I (PSM I)
    APRIL 2020 - PRESENT
    Scrum.org
  • Scrum Fundamentals Certified (SFC)
    MARCH 2020 - PRESENT
    SCRUMstudy
  • Professional Scum Product Owner (PSPO I)
    MARCH 2020 - PRESENT
    Scrum.org

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