Guillermo Nudelman Hess
Verified Expert in Project Management
Project Manager
Porto Alegre - State of Rio Grande do Sul, Brazil
Toptal member since April 15, 2020
With a robust background in training, capacity building, and team management, Guillermo is a project manager with several years of experience in IT. His knowledge of project management includes agile (scrum and kanban), business analysis, technical software requirements, cloud computing, and software development. Guillermo's also worked with startups where he served as the scrum master as well as the product owner—from product discovery and lean canvas building to the MVP release.
Project Highlights
Expertise
- Agile Coaching
- Agile Project Management
- Product Discovery
- Product Owner
- Project Management
- Scrum Master
- Technical Project Management
- Training
Work Experience
Engineering Manager
Anheuser-Busch | BEES
- Joined the team as an FTE engineering manager after 18 months of acting as a technical project manager through Toptal.
- Managed five tech managers and staff engineers responsible for five different development teams, ranging from four to eight people each.
- Worked closely with the global product manager and other stakeholders to ensure proper deliveries in terms of scope and time, as well as accurate quarterly planning.
- Supported one of the teams to deliver the new global identity service for the entire fintech so users can be automatically authenticated when moving from one app to the other within the BEES ecosystem.
- Assisted the anti-fraud development teams in assuring the delivery of the new anti-fraud engine according to the stakeholders' expectations.
- Defined the architecture and roadmap to scale the wallet globally.
- Selected as a bonus kicker: part of the 10% of company members who received 20% more on their annual bonus due to high performance.
Technical Project Manager and Scrum Master
AB-InBev
- Joined as a technical project manager of a team of five people. The team grew to 15 people, and I helped organize the team into smaller teams. Became scrum master of two squads.
- Helped define the workflow and ways of working, such as sprint duration, ceremonies, and release plans. Implemented the practice of scrum retrospectives and proper sprint planning and backlog grooming.
- Managed the relationship with internal and external stakeholders to align expectations, scope, and timelines. Supported product managers in writing proper user stories and prioritizing them.
- Released the product MVP ten months after joining the project, narrowing the scope to what was mandatory. Coordinated subsequent releases of the app.
- Involved in the hiring process of other project managers and team members.
- Conducted regular one-on-one meetings with each team member and managed to revert two turnovers of great engineers. Managed conflicts between team members.
Agile Project Manager | Product Owner | Scrum Master
Freelance (Toptal Clients)
- Started the project as a product owner and business analyst and led the project's discovery phase. Identified the user stories, prioritized the backlog, and scoped the MVP.
- Helped the client define the technology stack to use and select the developers to implement the project.
- Led the development team in a scrum master role facilitating Agile ceremonies such as backlog grooming, daily standup, sprint planning, and sprint review. Served as manual QA for the project.
IT Manager
Super Câmbio
- Oversaw and was in charge of the software development team and the relationship with the third-party developers' managers.
- Built the technical team and managed them using Agile methodologies.
- Conducted the product discovery phase. Created the user stories and defined the minimum viable product (MVP).
- Educated the clients about backlog prioritization and the constantly changing nature of a software project.
- Designed and implemented the entire system architecture using AWS, assuring high availability and automatic scalability.
Assistant Professor | Researcher
Feevale University
- Ideated and coordinated a postgraduate course in digital business management.
- Served as a software engineer experimental lab (LabEx) coordinator, managing the team and overseeing the project backlog. The lab was an education project in partnership with HP, in which a software house was simulated.
- Lectured in a graduate course for software testing and quality assurance.
- Worked as an assistant professor in IT-related undergraduate courses for 16 years teaching databases, software engineering, project management, and cloud computing (in English).
Co-founder | Director
Ionatec
- Led the process of Ionatec’s accreditation as an Amazon Solution Provider in the Amazon Partner Network (APN).
- Designed and implemented cloud computing web-based systems architectures for several customers using AWS. Some of the results achieved were cost reductions, high availability, and on-demand automatic scalability.
- Trained IT professionals in cloud computing and AWS in Porto Alegre, Curitiba, and São Paulo (2012 to 2015).
- Acted as the product owner in several products conducting the process discovery phase and MVP definition.
- Served as a scrum master for the development teams, encouraging them to follow Agile principles and practices.
Project History
Supercâmbio
http://supercambio.com.brManaged the entire project from the product discovery phase to the current release.
WORK DONE:
I managed a team of three to seven members using the Scrum framework, which meant it was a multidisciplinary team. I also played the part of the product owner as well as scrum master during the entire project. Once released, I became Supercâmbio's CTO.
Orulo | A Real Estate Web Portal
https://www.orulo.com.brParticipated in the initial product discovery to define the MVP.
WORK DONE:
I co-managed the project using Scrum methodology and co-managed the product discovery process for defining the MVP. I also worked as part of the development team.
Clube de Autores
https://clubedeautores.com.br/Managed the work that reduced cloud hosting expenses by 30%, the unavailability time by 70%, and fixed the majority of bugs.
I managed a team that assumed the maintenance of a self-publishing web portal that had been released to production with thousands of users. I acted as the project manager by obtaining the client requirements and passing them along to the team, helping prioritize and quality assurance of the deliveries.
Web App for Healthy Meal Planning
Performed the discovery phase for a meal planning web application, delivering the product backlog and the MVP, planning the development team, and suggesting the technology stack.
Introducely – An App for Connecting People Based on Professional and Personal Needs
Acted as the agile project manager and played the roles of both scrum master and product owner to help build and release an MVP.
Shambhala Music Festival
http://www.shambhalamusicfestival.comManaged a development team on adding eCommerce and back office features to the existing web portal of the Shambhala Music Festival.
E-wallet
Led two development teams on the launch of an MVP for an e-wallet app and several releases after the MVP.
Worked with stakeholders, upper management, product managers, vendors, and designers to align expectations and timelines.
I successfully released the MVP in 10 months and other releases with new features.
Education
Ph.D. in Computer Science
Universidade Federal do Rio Grande do Sul - Porto Alegre, Brazil
Master's Degree in Computer Science
Universidade Federal do Rio Grande do Sul - Porto Alegre, Brazil
Bachelor's Degree in Computer Science
Universidade Federal do Rio Grande do Sul - Porto Alegre, Brazil
Certifications
Agile Coaching (ICP-ACC)
ICAgile
Agile Team Facititation (ICP-ATF)
ICAgile
Professional Scrum Master Level I (PSM I)
Scrum.org
Scrum Fundamentals Certified (SFC)
SCRUMstudy
Professional Scum Product Owner (PSPO I)
Scrum.org
Skills
Tools
GitLab, Google Docs, Slack, Trello, GitLab CI/CD, Zoom, Microsoft Project, Google Workspace, Git, Jira, Confluence, Atlassian, Atlassian Suite
Paradigms
Implementation Project Management, Scrum, Agile, Kanban, MVC Design, Agile Project Management, Lean, Agile Leadership, Servant Leadership, Lean Project Management, B2C, Agile Software Development, Management, Marketplace Platforms, Cross-platform, Change Management, Continuous Integration (CI), Requirements Analysis, Agile Delivery, Key Performance Metrics
Industry Expertise
Technology
Platforms
Amazon Web Services (AWS), WordPress, iOS
Other
Training, ICT Training, University Teaching, Software Project Management, Web Project Management, Requirements, Training & Training Content Development, Scrum Master, Project Management, Technical Project Management, Professional Scrum Product Owner (PSPO), PSM-1, User Stories, Sprint Planning, Sprint Ceremonies, Requirements & Specifications, Certified ScrumMaster (CSM), IT Project Management, API Integration, Web Services, Cloud, AWS Cloud Computing Services, Agile Program Management, Technical Program Management, Task Management, Issue Management, Time Management, Team Management, Distributed Team Management, Team Leadership, Project Leadership, Meetings, Project Delivery, Business Analysis, Stakeholder Management, Project Consultancy, Communication, Mobile Web, Technical Reports, Teaching, Teamwork, Presentations, Feature Roadmaps, Feature Analysis, IT Business Analysis, Technical Business Analysis, Project Estimation, Software Development Lifecycle (SDLC), Technical Documentation, Mobile/Web Project Management, Ruby on Rails (RoR), Ruby on Rails 5, Web Technologies, Discovery, Discovery Management, Use Cases, Software Development Management, eCommerce Platforms, Project Tracking, Product Discovery, Story Mapping, Agile Coaching, Web, Startups, Lean Startups, Backlog Management, Product Owner, Agile Sprints, Scope Management, Project Planning, Scope, Project Timelines, Functional Requirements, Product Requirements Documentation (PRD), User Requirements, Business Requirements, Cloud Computing, Cloud Migration, Minimum Viable Product (MVP), Software as a Service (SaaS), Certified Scrum Product Owner (CSPO), Scrum Coaching, Web Platforms, IT, Web Applications, IT Projects, Backlog Grooming, Feature Backlog Prioritization, Digital Project Management, Sprint Retrospectives, APIs, Mobile Apps, Business to Consumer (B2C), Cost Management, Project Discovery, Discovery Workshops, Leadership, Remote Team Leadership, Projects, eCommerce Management, Facebook API, Mobile, Web & Mobile Applications, Software QA, QA Automation, Mobile Applications, Quality Assurance (QA), Change Leadership, Waterfall Methodology, Cost Estimation, Ruby on Rails API, Apps, Social Networks, Software Development, Project Scoping, Product Ownership, eCommerce, Fintech, Lean Canvas, Lean Product Development, Data Migration, Assessment Development, Risk Management, Project Rescue, Coaching, Mentorship & Coaching, Payment Gateways, Digital Innovation, SaaS, Daily Standup, Sprint Reviews, Release Management, Relational Data Mapping, People Management, People Development, Objectives & Key Results (OKRs)
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