Jaideep Moorthy, Project Manager in San Ramon, United States
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Jaideep Moorthy

Verified Expert  in Project Management

Project Manager

Location
San Ramon, United States
Toptal Member Since
January 4, 2019

Jaideep is a tech all-rounder with more than 15 years of service delivery, program, and project management experience. He has hands-on experience in building and deploying eCommerce, ERP, CRM, data warehousing, business intelligence, and DevOps infrastructure solutions and platforms. He is also an engineer by training from the Indian Institute of Technology, Madras and has managed large teams.

Project Highlights

Migration to Azure
Successfully led a team of 12 engineers to migrate eCommerce systems from private cloud to Azure.
Sales and Marketing Automation
Initiated and delivered a sales team technology program to substantially improve technology for the 400+ member sales team.
API Platform Enhancement
Managed a program with multiple teams to complete an API platform extension that hosted over 100,000 datasets.

Expertise

Work Experience

Enterprise Project/Product/Operations Manager

2020 - PRESENT
Toptal Clients
  • Helped the ride-sharing company's CIO, as an agile consultant, to review agile practices, provide input on the teams, agile best practices, and provide guidelines to the engineering team for improving their velocity.
  • Managed an eCommerce project and product for a sporting goods manufacturer based out of Europe. Led developers and external development teams to implement solutions in Salesforce Commerce Cloud to improve conversion on the site by 30%.
  • Implemented multicountry and multi-currency eCommerce payment solutions to include card payments, payment over time, and PayPal.
  • Executed processes for product lifecycle, product collection life cycles, and master data verification to allow frequent product launches and pop-up sales.
  • Implemented and used Google and Facebook analytics to optimize site contents and search to further increase conversions.

Agile Delivery Lead

2019 - 2020
Capital One
  • Managed programs for an API platform and open banking initiative. Partnered with business and technology leaders to plan program initiatives and deliver the program components within time and budget.
  • Led the team integrating banking services with third-party solutions. Developed a solution for consent and virtual card numbers to allow multiple merchants to onboard virtual cards for credit cardholders.
  • Partnered with business and technology leaders to develop requirements/user stories and prioritize product backlog for max business value and min risk.
  • Presented at a fintech, banking, and commerce trends panel on open banking at an Angel Launch event.
  • Enhanced the API platform to host over 100,000 datasets in addition to thousands of APIs. Improved the search relevance to find assets on the first page.
  • Managed the initiative of migrating the AWS account along with all the resources to another account.
  • Conducted quarterly PI planning and monitored delivery across the release train with eight scrum teams. Prioritized program initiatives based on business goals, value, and complexity.

Delivery Lead

2017 - 2018
Gap Inc.
  • Defined roadmaps, developed business cases, managed budgets, and optimized resource allocation to improve the delivery of programs and projects.
  • Developed PMO processes and frameworks for project selection and tracking.
  • Hired and coached engineers and PMs in the agile process.
  • Collaborated with leaders of other engineering teams across Gap for successful implementation of programs and projects.

Senior Program Manager

2002 - 2017
Essity
  • Provided executive leadership for an IT project portfolio of over $10 million leading project management teams for timely delivery of projects within scope and budget.
  • Moved up the ranks from engineer to senior program manager with PMO.
  • Initiated and managed multi-year, multi-million dollar value IT programs and projects of medium to significant complexity to be delivered in order to achieve business objectives.
  • Improved project delivery of project teams in North America by 20% YoY.

Migration to Azure

Successfully led a team of 12 engineers to migrate eCommerce systems from private cloud to Azure.

Collaborated with eight project teams to move all their systems to Azure. Migrated solutions include ARM templates and Infosec hardened secured solutions for eCommerce browse/catalog, MongoDB, data science, BI, and inventory systems.

Implement Cloud Management Platform

Managed vendor selection RFP process to select a vendor from over 16 vendors. Reduced server count by 20%.

After the selection of the cloud management platform tool, implemented the solution. This allowed shutting down a data center and reduced server count by 20%.

Sales and Marketing Automation

Initiated and delivered a sales team technology program to substantially improve technology for the 400+ member sales team.

The program budget was $5 million, spread over three years, and consisted of multiple projects. They included the implementation of Microsoft CRM Dynamics across divisions and a financial reporting solution for the Sales team.

CHEF Upgrade

Reevaluated contracts with Chef.io and reduced support expenses by $200,000. Upgraded Chef from version 12 to 13.

Led six DevOps engineers to manage server configuration software (CHEF). Root cause analysis was done for many ongoing bugs which were resolved thereby improving deployments efficiency by 20%.

SaaS for Dispensers and Incontinence

Project manager for enhancing SAP FI and SD for allowing Essity to sell smart products using a SaaS model to customers.

SAP solution was enhanced to allow collection of sales tax, billing for subscription service and manage Essity owned modems/dispensers. Smart products ensured customers always had products in hand.

Ortec Implementation

Implemented a solution to optimize trailer loading and thereby reducing transportation costs by $5 million per year.

Project required working with customer service, IT, and packaging teams to optimize the product size on pallets. The product catalog was updated.

Nursing Home Purchase History Reporting

Automated reporting for over 5,000 customers thereby reducing two headcounts. Provided on-demand reporting.

Implemented an SAP Business Objects solution to provide on-demand reporting to customers that automated the work of two headcounts. The solution involved Contract Management, reporting to government and product rebate processing.

API Platform Enhancement

Managed a program with multiple teams to complete an API platform extension that hosted over 100,000 datasets.

As the program manager for the API platform, I worked with four scrum teams to deliver the initiative. Also, improved the search and implemented the access control to prevent unauthorized access to sensitive data.

eCommerce for Sporting Goods

Improved purchase conversion by 100%. Implemented a payment solution for buy now, pay later. Reduced fulfillment time by 50%.

Managed a team of both internal and external developers to improve the existing eCommerce solution built on Salesforce Commerce Cloud.

Key areas of focus include online user journey and conversion of visitors to purchase products from the website.

Dog Breed App

Trained a machine learning model with over 8000 images to identify dog breeds. The accuracy was over 80%.

Developed a machine learning solution in PyTorch/Python to identify dog breeds from images provided as input. Used a convolutional neural network/transfer learning to train and develop the model. GPU was used to speed up training.
2005 - 2008

Master of Business Administration (MBA) in Business Administration

Temple University — Fox School of Business and Management - Philadelphia, PA

1990 - 1994

Bachelor's Degree in Mechanical Engineering

IIT Madras - Chennai, India

FEBRUARY 2021 - PRESENT

Machine Learning Engineer

Udacity

DECEMBER 2019 - DECEMBER 2022

AWS Solution Architect - Associate

Amazon

MAY 2019 - PRESENT

SAFe 4.6 - Scrum Master

SAFe

SEPTEMBER 2018 - PRESENT

CSPO

Scrum Alliance

APRIL 2014 - PRESENT

Certified Scrum Master

Scrum Alliance

AUGUST 2013 - PRESENT

Passed all three levels of CFA exams

CFA Institute

MARCH 2012 - PRESENT

ITIL Foundation

ITSM

DECEMBER 2009 - PRESENT

PMP

Project Management Institute (PMI)

Tools

Jira, Confluence, Microsoft Project, SQL, Slack, Google Analytics, Microsoft Dynamics CRM

Paradigms

Agile Leadership, Agile Software Development, Scrum, Kanban, Waterfall Development, Agile, Agile Product Management, Agile Project Management, Data Science, DevOps, Release Trains, Azure DevOps, Management

Industry Expertise

Healthcare, Logistics, Retail & Wholesale, Transportation & Shipping, Banking & Finance

Platforms

Enterprise Resource Planning (ERP), Amazon Web Services (AWS), SharePoint, Demandware, iOS, Linux, Azure

Other

Agile Program Management, Team Leadership, Cross-functional Team Leadership, Scrum Master, Program Management, IT Projects, Technical Project Management, Technical Program Management, Communication, Agile Product Delivery, Project Management, Enterprise Project Management, PMO, IT, Business Analysis, Certified ScrumMaster (CSM), Process Improvement, Product Owner, Agile Transformation, PMO Development, Project Management Office (PMO), Amazon SageMaker, IT Project Management, ABAP, SAP Delivery Management, Technical Product Management, Agile Coaching, Cloud Migration, Project Management Professional (PMP), Information Technology, Engineering Management, IT Security, eCommerce, Healthcare IT, Machine Learning, Data Management, ITIL, ITSM, SAP BusinessObjects (BO), Salesforce Commerce Cloud (SFCC), PyTorch, Adyen Payments, Klarna, Go-to-market Plans, Project Portfolio Management (PPM), Data Analytics, REST APIs, Digital Project Management, Manufacturing, Cloud, Java, Order Processing, Rebate Programs, CRM Systems, SAP, AWS Certified Solution Architect, PI Planning, APIs, Data Migration, Migration Planning, Billing, Quality Assurance (QA), Deep Learning, Digital Payments, Project Delivery, API Management, Release Management, Migration, Search, Klaviyo, Product Management, SaaS, ITIL V3 Foundation Certified, SAP Electronic Data Interchange (EDI), Process Management, SAP Business Warehouse (BW), SAP Sales and Distribution (SAP SD), Convolutional Neural Networks (CNN), Python, Finance, Programming, Fintech, Facebook, Analytics

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