
Mihaela Maciuca
Verified Expert in Project Management
Project Manager
Bucharest, Romania
Toptal member since August 10, 2022
With extensive expertise in engineering and project management, particularly within Agile methodologies, Mihaela excels in driving digital projects from discovery to production. Her leadership promotes team collaboration and exceeds client expectations. Known for fostering innovation and improving processes, she thrives on challenges. Her mastery of Generative AI, enriched by courses like "Prompting for AI Operations" and "ChatGPT Advanced Data Analysis," places her at the industry forefront.
Project Highlights
Expertise
- Agile Delivery
- Delivery Management
- Engineering Management
- Project Management
- Prompt Engineering
- Team Leadership
Work Experience
Senior Engineering Manager
Cognizant
- Managed digital engineering projects, ensuring successful transitions from discovery to production.
- Executed pre-sales activities, including responding to RFPs, crafting supporting documentation, and staffing teams. Liaised efficiently with internal stakeholders and clients.
- Championed an internal marketing project as the product manager, leading discovery, vision, and strategy alignment with C-level executives. This initiative aimed to boost employer branding.
- Pioneered an internal project to enhance engineer profiles, making them more compelling to prospective clients.
- Pursued upskilling in Generative AI to stay at the forefront of innovative methods for software project delivery and productivity.
- Generated innovative ideas for implementing Generative AI into business operations that were selected as finalists from more than 3.000 submitted ideas.
Delivery Director
Snap-On
- Assumed the role of delivery director and hands-on Agile project manager for the server team.
- Conducted software development Agile practices audit, devising a roadmap for the Agile transformation of the development center in Romania.
- Implemented Agile processes for the server team, serving as an Agile project manager.
- Mentored the leadership team on performance management, establishing objectives and key results for various roles.
- Aided in defining strategic business objectives and key results while overseeing the software development teams within the tools division.
Delivery Manager
Cognizant
- Supervised a diverse portfolio of software development projects covering real estate, retail, eCommerce, budgeting, planning, staffing, reporting, and client management.
- Utilized Agile methodologies to deliver projects, fostering strong relationships with clients and project managers.
- Achieved 50-100% account growth through exceptional client relations, delivery, and staff retention.
- Standardized delivery processes for excellence, ensuring compliance with internal delivery standards, ISO 9001, and ISO 27001 for yearly recertification.
- Selected, coached, and supported project managers while creating internal training materials and processes.
Senior Project Manager | Scrum Master
Softvision (acquired by Cognizant)
- Managed digital engineering projects in real estate, retail, and eCommerce as Scrum master and project manager.
- Coordinated distributed teams across Europe and the Americas, establishing delivery standards, processes, and workflows.
- Ensured compliance with internal delivery standards and ISO certifications through project audits.
HR Line Manager
Softvision (acquired by Cognizant)
- Played an instrumental role in the design and implementation of HR practices, policies, and procedures.
- Streamlined employee onboarding and retention processes for the Bucharest studio.
- Facilitated performance management processes and provided constructive feedback to employees.
- Recruited for a variety of technical and non-technical positions while supporting delivery and community managers.
Studio Manager
Softvision (acquired by Cognizant)
- Served as a local representative for senior management in Bucharest, implementing company policies and procedures.
- Managed recruitment and retention for Bucharest offices, achieving 20% annual growth.
- Reinforced internal and external brand awareness while supporting operational teams on various HR and staffing matters.
Software Development Manager
Amoma
- Expanded the software development team from 18 to 50 members in two years, overseeing the diverse roles.
- Enhanced development practices, Scrum, and TDD, resulting in a 50% increase in team velocity and faster time-to-market.
- Assessed risks and communicated potential impacts, working closely with HR to recruit and retain top talent.
Software Development Manager
Innobyte Solutions SRL
- Orchestrated active Magento and Symfony projects, ensuring delivery within quality, time, and budget constraints.
- Led cross-functional teams and optimized software development cycles to boost efficiency.
- Acted as the primary point of contact for existing and potential clients, discussing commercial and technical terms while preparing and attending client pitches.
Project Manager
Innobyte Solutions SRL
- Pioneered the project management role as the company's first project manager.
- Oversaw eCommerce, presentation websites, WordPress, and custom Symfony projects.
- Mentored a team of four project managers, developing processes, procedures, and workflows for efficient project management.
Project Manager
Fashion Days
- Reverse-engineered three online private shopping clubs, formulating functional specifications for the Fashion Days Shopping Club.
- Served as product owner for the vendor's development team, successfully launching the project and business within five months.
- Scaled the project and pivoted towards coordinating fashion campaign production.
- Facilitated the project's expansion into two additional countries.
Project History
Scrum Master and Delivery Manager for a Rental Property Financial Management Startup
http://www.stessa.comOrchestrated the expansion of the offshore development team from 3 to 12 members within a year, effectively managing front-end and back-end developers, QA manual and automation engineers, as well as iOS and Android developers.
As a delivery manager, I expertly navigated client management responsibilities, including offering development, communication, contract negotiation, staffing, invoicing, and performance management.
Product Development for an Online Fashion Club
http://www.fashiondays.roDeveloped comprehensive requirements specifications by reverse-engineering three analogous projects, effectively guiding the vendor's development team to launch a robust MVP within a mere five months from the start of requirements analysis.
The outstanding performance of the development teams ultimately contributed to the client company's acquisition by a renowned global investment fund.
Scrum Master for Three Development Teams for Cloud Point of Sale Business Solutions
https://www.spoton.com/enterprise/Served as Scrum master and delivery manager for three development teams, including one from a different vendor in another country, at the client's request, showcasing exceptional project management capabilities.
Finally, as a delivery manager, I adeptly managed client-side responsibilities, including communication, contract negotiation, staffing, invoicing, and performance management, ultimately contributing to the client company's acquisition by an investment fund.
Education
Competitive Intelligence Professional in Competitive Intelligence
Academy of Competitive Intelligence - Boca Raton, FL
Bachelor's Degree in Law and Justice Administration
University of Bucharest - Bucharest
Certifications
ChatGPT Advanced Data Analysis
Coursera
Prompt Engineering for ChatGPT
Coursera
Prompting for AI Operations
The AI Exchange
Professional Scrum Master Level I (PSM I)
Scrum.org
Project Management Professional (PMP)
Project Management Institute (PMI)
Skills
Tools
Skype, Google Docs, Jira, Confluence, Slack, Project Management & Work Tracking Tools, Miro
Paradigms
Agile Delivery, Scrum, Agile Project Management, Agile Software Development, Agile, Agile Product Management, Key Performance Metrics, Agile Leadership, Requirements Analysis, Design Thinking, Management, B2C, B2B, Waterfall Delivery, Waterfall Development
Other
Team Management, Distributed Team Management, Team Leadership, Remote Team Leadership, Performance Management, Performance Improvement, Performance Evaluation, Delivery Management, Project Delivery, Staffing, Staff Management & Development, Recruiting, IT Recruitment, Technical Recruiting, Recruitment, Leadership, Scrum Master, Certified ScrumMaster (CSM), Project Management, Digital Project Management, Team Productivity, Offshore Team Management, Project Management & Delivery, Client Delivery Management, People Management, Estimation & Planning, Stakeholder Management, Stakeholder Engagement, Client Management, Client Relationship Management, Client Relations, Feature Prioritization, Feature Backlog Prioritization, Backlog Management, Backlog Grooming, Project Planning, Reporting, Planning, Sprint Planning, User Stories, Cross-functional Collaboration, Custom Solutions, Project Coordination, Critical Thinking, Detail-oriented, Project Tracking, Status Updates, Delivery, Project Budget Management, ChatGPT, Prompt Engineering, Prompt Patterns, Presales, Consulting, Technical Project Management, Sprint Retrospectives, Senior Executive Recruiting, Leadership & Coaching, Process Improvement, Continuous Improvement, Productivity Improvement, Quality Improvement, Process Improvement Project Management, Tech Sales, Risk Management, Software Development Management, IT Project Management, Web Project Management, Key Performance Indicators (KPIs), Product Management, Project Timelines, Product Requirements Documentation (PRD), Startups, Project Scheduling, Agile Product Delivery, Discovery Workshops, Business Planning, Request for Proposal (RFP), RFPs, RFP Negotiation, Tracking, Strategic Initiatives, PMI, Gantt Chart, Early-stage Startups, Minimum Viable Product (MVP), Business to Business (B2B), Chief of Staff, Business Analysis, Agile Coaching, Process Mapping, Scrum Coaching, Business Development, Project Management Professional (PMP), Microsoft Teams, Audits, IT Audits, Competitive Benchmarking, Competitor Analysis & Profiling, Requirements, Business Requirements, Functional Requirements, Workflow, Cost Estimation, Project Scoping, New Business Development, Project Estimation, Estimations, Budget Modeling, User Requirements, Requirements & Specifications, Stakeholder Interviews, Agile DevOps, Customer Service, International Logistics, Discovery, Product Discovery, Project Discovery, Bug Discovery & Tracking, Project Management Operations, Business Models, Customer Support, Customer Success, Vendor Selection, Warehouses, Warehouse Operations, Warehouse Management, Supply Chain, Order Processing, Fulfillment, Operations, Waterfall Methodology, Tactical Analysis, Generative Artificial Intelligence (GenAI), Writing & Editing, Research, Teams, Language Models, Engineering Management, Generative Pre-trained Transformers (GPT), Artificial Intelligence (AI)
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