Nicholas Nagle, Project Manager in Pittsburgh, PA, United States
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Nicholas Nagle

Verified Expert  in Project Management

Project Manager

Location
Pittsburgh, PA, United States
Toptal Member Since
February 1, 2021

Nicholas had the privilege of holding multiple positions within agile software development, from business analyst to scrum master, agile coach, project and program manager, and senior manager, allowing him to expand his learning and hone his skills. Nicholas worked in multiple industries through various positions, which helped him see software development through different lenses, enabling him to craft a unique and holistic approach to driving projects and navigating challenges.

Project Highlights

Cigarette Pricing Application Revamp
Utilized Scrum to revamp an on-premise tobacco pricing solution, focusing on both retail and wholesale environments. We modernized the solution to work more efficiently by developing and integrating an API tool to assist in automation.
Salesforce Transformation
Helped lead an oil and gas industry client through a Scaled Agile Framework transformation, which standardized their cloud solution across multiple teams.
Supplier Risk Initiative
Helped an IT client develop and implement a new supplier risk platform.

Expertise

Work Experience

Senior Manager - Delivery

2021 - PRESENT
Yara
  • Served as the head of delivery for Yara AgTech solutions. Responsible and accountable for the global delivery vertical success and portfolio health within the agtech space.
  • Provided portfolio-level strategy for agile delivery with respect to the digital offerings of Yara International.
  • Led strategy to create the new delivery structure and transform Yara's working methods into the SAFe framework.
  • Developed the delivery competency framework, highlighting roles and responsibilities throughout the delivery organization.
  • Maintained accountability for struggling teams and empowered them to succeed by helping to adopt SAFe principles, ultimately resulting in a 90% predictability PI over PI.
  • Partnered with the product team to set up the "Intake Process," allowing for proper PI planning backlog refinement and prioritization related to product and regional requests.
  • Conducted the global training of 300+ individuals on Agile best practices and ways of working.
  • Led by example within PI planning to sync and cross-plan over five value streams.

Agile Coach

2019 - 2021
CGI
  • Acted as the main subject matter expert and lead for clients in assisting with a Scaled Agile Framework transformation.
  • Assisted multiple clients in adopting Agile methodologies and helped scale from the team level to the program level.
  • Helped multiple clients spin up new scrum teams to support newly identified initiatives in both cloud and on-premise solutions.
  • Adopted the scrum master, product owner, and business analyst roles to help facilitate new teams and coach them through all Scrum ceremonies.
  • Coached the existing scrum masters and product owners to help remedy existing anti-patterns and course-correct backlog refinement to increase throughput.
  • Facilitated and led Scaled Agile Framework classes for existing clients and independent parties.

Scrum Master

2015 - 2019
SAP Ariba
  • Managed the implementation and deployment of upstream solutions, including supplier lifecycle and performance, supplier risk, contracts professional, and sourcing professional.
  • Adopted the Scrum framework in order to implement client solutions, as they previously followed traditional project management methodologies.
  • Solicited clients' requirements and transformed business requirements into features and user stories for product backlog and leveraged historical velocity to derive timeline of feature delivery roadmap for clients.
  • Acted as client liaison to ensure roadmap is being adhered to and continued refinement of features facilitating prioritization according to client needs. Escalated any blockers and risks to final handoff delivery.
  • Facilitated Scrum ceremonies and events on client initiatives, disaggregating epics and features from the SOW to user stories for the team to develop incrementally.
  • Facilitated the backlog refinement with product owners, ensuring the top priority items were addressed in the next iteration.
  • Protected the team from any scope increases or other distractions interrupting their development cycles.
  • Utilized Scrum and Kanban best practices to manage workload between support and tech teams.
  • Facilitated the establishment of team practices to continuously improve their development lifecycle and imposed a limited WIP to enhance the team's throughput.
  • Acted as a coordination point between Scrum framework and traditional project management by holding weekly progress calls with designated support contacts, following up on current projects, and diagnosing and logging existing issues.

Scrum Master

2010 - 2015
American Eagle Outfitters
  • Joined the team as a business analyst and acted as a backup scrum master for teams in sprint planning ceremonies and other ceremonies while the lead scrum master was out. Promoted to scrum master for ORPOS implementation and support team.
  • Established a new framework for executing new store rollouts and defined bug fix/enabler backlog in Jira.
  • Participated in management stand-up reporting team statuses to senior leadership, including large blockers, burn down, and demo or release communications.
  • Embodied servant leadership style to drive the team through Scrum processes and arrange around a common backlog.
  • Created continuous flow framework for bug fix/enabler backlog execution, which took open items down from 500+ to under 150 open tickets.
  • Collaborated with store operations and store technology teams to launch the new Oracle POS system in the US and the UK.

Cigarette Pricing Application Revamp

Utilized Scrum to revamp an on-premise tobacco pricing solution, focusing on both retail and wholesale environments. We modernized the solution to work more efficiently by developing and integrating an API tool to assist in automation.

Managed the overall project and acted as a scrum master, product owner, and business analyst to assist in development. While on the project, I was responsible for maintaining the budget as well as facilitating any adjustments to the SOW. As the scrum master, I worked with product managers to identify requirements and disaggregated epics into a prioritized backlog of user stories to act against. Additionally, I facilitated and organized all scrum ceremonies and led the team through various releases to the completion of the project, when we managed to create a roll-off plan to hand over to another team to support the solution via Kanban methodology.

Salesforce Transformation

Helped lead an oil and gas industry client through a Scaled Agile Framework transformation, which standardized their cloud solution across multiple teams.

Acted as scrum master and managed several teams consisting of 5-10 individuals. I facilitated all ceremonies at both the team and program levels and assisted in scaling from the team up through the portfolio level.

Supplier Risk Initiative

Helped an IT client develop and implement a new supplier risk platform.

Managed 5+ individual teams to assist in the development and rollout of a new supplier risk solution. Gathered and maintained requirements in an organized and prioritized backlog for the team to develop against via Scrum. Additionally, I assisted in the rollout and support of the MVP. We utilized both Scrum and Kanban methodologies for development and support.
2006 - 2010

Bachelor's Degree in English

Saint Vincent College - Latrobe, Pennsylvania

FEBRUARY 2020 - MAY 2024

Certified SAFe 5 Program Consultant

Scaled Agile, Inc.

Tools

Jira, Rally, Slack, Bugzilla, Salesforce, VersionOne

Paradigms

Scrum, Kanban, Agile Project Management, Agile, Management

Other

Agile Coaching, Writing & Editing, Sprints, Scrum Master, Status Updates, Agile Transformation, PI Planning, Agile Program Management, Business Analysis, Product Owner, Stakeholder Management, Scrum Coaching, Scaled Agile Framework (SAFe), Microsoft Teams

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