Nicole Brincat, Project Manager in London, United Kingdom
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Nicole Brincat

Verified Expert  in Project Management

Project Manager

Location
London, United Kingdom
Toptal Member Since
July 18, 2019

Nic is a driven agile technical project manager, delivery manager, and scrum master with experience managing distributed teams to successfully deliver projects and products at startups as well as multinational tech companies like Google. She has demonstrated experience in bringing projects back from the edge and repairing client or stakeholder relationships. Nic is well versed in agile, scrum, kanban, and waterfall.

Project Highlights

PerfectPlay for Chelsea Football Club
Lead the team to successful delivery across all work streams.
Cornmarket Website Rebuild
Corrected the project's course that was three months delayed and repaired client relationships.
Verve Ambassador App
Managed an outsourced development team to deliver improvements.

Expertise

Work Experience

Agile Delivery Manager

2019 - 2022
Relevant Bits
  • Improved the scrum process across the company resulting in predictable sprint velocities.
  • Acted as a scrum master for the cross-functional teams for all the agency's client projects.
  • Coached the clients to adopt the improved Scrum processes.
  • Performed an audit of resourcing tools and recommended improvements.
  • Implemented the recommended process and tools for resource management across the company.

Senior Project Manager

2021 - 2021
The Team
  • Worked with the clients and the project team to define the scope and budget for a five sprint discovery phase.
  • Successfully delivered a five sprint discovery project for a UK public savings bank, delivering the project on time and under budget.
  • Rescued the project off the ledge after issues with designers at critical points in the project. Let go of, brought on a new designer, onboarded them halfway through the second sprint, and gained back time to deliver the project.

Agile Delivery Manager

2021 - 2021
Me The Customer and I
  • Implemented project processes into the startup, including pricing models and project management tools to help the team track progress and project profitability.
  • Mentored the founder, guiding him to make decisions for the betterment of the business.
  • Organized the company invoicing process to streamline the work and reduce errors.
  • Made recommendations to the founder on how to scale the business successfully. Moved from a one-man-band approach to a scalable business.

Agile Project Manager

2020 - 2020
Nimbletank
  • Managed the delivery of two UX/UI projects for BNPPAM and successfully delivered the two projects as requested and on time.
  • Led a UX discovery workshop to assess the business requirements of an analytics dashboard and build out high-level wireframes that will help the development teams provide a cost for the build of the dashboard.
  • Worked with UX and UI resources to review the UX and design the screens for a finance sales game that will be built into the WeChat app. My task for this project was to get a sign-off from the client on all screens by the deadline.

Delivery Manager

2019 - 2020
Chelsea Digital Ventures (Freelance)
  • Acted as the product owner while managing the relationship between the agencies building the iOS and Android Apps, and the components for the app—ensuring that requirements are clear and the teams have everything that they need to deliver.
  • Managed the in-house team of designers, ensuring that they have a clear backlog of tasks that are aligned with the agency's deliverables.
  • Coached the agency in their transition from waterfall to agile scrum development.
  • Worked with the product owner to build and regularly refine the product backlog.
  • Was responsible for briefing the development team on the requirements and working with them to define a development approach that fits in with the product roadmap.

Agile Delivery Manager

2019 - 2019
Verve (now Pollen)
  • Oversaw the delivery of improvements on an iOS mobile app.
  • Ramped up and managed a team dedicated to improving internal operational processes.
  • Worked with teams to improve the process and reduce inefficiencies.
  • Filled the gaps to manage a team running without a product owner.
  • Supported the delivery of an in-destination experience mobile app (Android and iOS), including prioritizing tickets, pre-release testing, ensuring that tickets were released on time and as expected.
  • Managed resources, documenting, the project to ensure that a new team could pick it up for the next event.

Agile Delivery Manager

2018 - 2019
Dennis Publishing (now Future Plc)
  • Supported three product teams in delivering features and fixes across the respective sites.
  • Improved processes and working methods by reducing meetings that do not provide value.
  • Repaired the relationship between product owners and the team.
  • Improved the delivery workflow to make the teams more productive.
  • Reported on the weekly status to give management visibility on progress.

Senior Project Manager

2018 - 2018
Nimbletank
  • Rescued a highly delayed and escalated project, delivering it successfully.
  • Brought the delivery back on track and implemented project processes.
  • Repaired the company's relationship with the client.
  • Organized client deliverables and documentation into a central point for visibility and tracking.
  • Managed client expectations on the scope and timelines.
  • Implemented process improvements to help the team deliver more success moving forward.

Senior Project Manager

2015 - 2018
Potato London
  • Owned the relationship between the agency and their leading client (Google) on the management of all their event-related projects, including the management of the platform used to handle the majority of internal Google events for over eight years.
  • Managed highly complicated annual budgets of more than $3 million.
  • Brought in to rescue failing projects.
  • Built a strong and lasting relationship with the client.
  • Automated 80% of the budget reporting to reduce manual effort and increase accuracy.
  • Coached junior project managers to be able to manage large and complicated projects.
  • Owned the support for the product that was being built, including looking into error logs and databases to debug issues as well as creating detailed bug tickets.
  • Oversaw and was responsible for ensuring that all releases are up to client standards.
  • Transitioned the team of 25+ cross-functional people from waterfall to agile.
  • Acted as the product owner/manager making recommendations on the product roadmap and owning the product backlog.

Project Manager

2015 - 2015
WWBB London
  • Worked alongside the CEO, acting upon vision and implemented structure, process. Introduced more effective communication, clear milestones, and deadlines, which resulted in significant operational improvements over a short period.
  • Managed the development and design of a cross-functional team.
  • Owned the project budget, ensuring that the project was running within the budget.

PerfectPlay for Chelsea Football Club

Lead the team to successful delivery across all work streams.

Brought on from the first sprint to leave the team to deliver the iOS app for the Perfect Play app. This involved acting as the product owner and managing numerous agencies responsible for delivering the various parts of the project, such as iOS app, audio, visuals, games, design, AR, and VR.

Cornmarket Website Rebuild

https://www.cornmarket.ie

Corrected the project's course that was three months delayed and repaired client relationships.

I was brought on to the project around three months after it was meant to be released. The project had not yet nailed down the scope, and the clients had escalated the project issues to the CEO.

My role was to define the scope, repair the relationship with the client, and reorganize the development team. I was able to do this and successfully went live with a site that the client was happy with and ready to discuss follow up phases.

Key Achievements:
• Organized client deliverables to a client-facing Trello board, allowing everyone to keep track.
• Structured the development team process and ensured that the team felt accountable for their delivery.
• Created a good communication flow between the development team and clients.
• Established a project timeline and successfully delivered the project to that timeline.
• Worked with the client to thoroughly document scope, moving out-of-scope items to a later phase.
• Ensured that all development team releases were up to client standards.
• Created an environment where the client was happy to discuss future steps.

Verve Ambassador App

Managed an outsourced development team to deliver improvements.

I was contracted to manage the release of new features, bug fixes, and deliver the app to new locations for an iOS mobile app.

Key Achievements:
• Selected an outsourced development partner.
• Owned and organize the product development backlog.
• Worked with users to understand and ticket bugs and issues.
• Ensured that all releases were on track and were up to scratch.
2011 - 2015

Bachelor of Commerce Degree with Honors in Banking and Finance

University of Malta - Msida, Malta

OCTOBER 2019 - PRESENT

Professional Scrum Master Level I (PSM I)

Scrum.org

JULY 2018 - PRESENT

Google Analytics Certification

Google

FEBRUARY 2018 - PRESENT

Certified Scrum Master

Scrum Alliance

FEBRUARY 2018 - PRESENT

Agile Coaching

Georg Fasching

JUNE 2014 - PRESENT

Teaching English as a Foreign Language

EC Language Centre

Tools

Jira, Trello, Asana, Microsoft Outlook, Word 2016, Excel 2016, Google Docs, Google Sheets, Microsoft Project, Microsoft Visio, Google Analytics, Sketch, Figma, InVision, Slack, Miro

Industry Expertise

Digital Agencies, Technology, Banking & Finance, Hospitality, Sports, Games

Paradigms

Management, Scrum, Kanban, Waterfall Delivery, Agile, Agile Project Management, Requirements Analysis, B2B2C, B2C, Waterfall Development, Agile Product Management, B2B, Change Management, Business to Business to Consumer (B2B2C), Agile UX

Platforms

Google Cloud Platform (GCP), Google App Engine, WordPress, Prismic, iOS, Android, Drupal, Monday.com

Other

Strategy, Account Management, Process Optimization, Optimization, Web Project Management, Digital Project Management, Process Ownership, Business Process Optimization, Workflow Optimization, Mobile/Web Project Management, Budget Management, Scrum Master, Project Management, Project Delivery, Project Support, Project Discovery, Project Closure, Budgeting, Project Budget Management, Agile Coaching, Delivery Management, Product Strategy, Product Roadmaps, Product Planning, Project Tracking, Project Analysis, Presentations, Google, Communication, Website Management, Project Planning, Agency, Software Project Management, Software Development, Certified Scrum Professional, Stakeholder Management, Project Rescue, Waterfall Methodology, Fintech, Business Process Analysis, IT Project Management, Product Owner, Lucidchart, Django, Waterfall Modeling, Product Management, Augmented Reality (AR), Virtual Reality (VR), eCommerce, Tourism, Business to Business (B2B), Dynamic Websites, Website Setup, Content Management Systems (CMS), Website CMS, Agile Transformation, Mobile Apps, Client Management, Client Relationship Management, Process Improvement, Finance, Discovery, Discovery Workshops, Scrum Coaching, ARKit, Codebase Development, Mobile, Feature Backlog Prioritization, Product Ownership, Technical Product Management, Digital Publishing, CSS3, Java, Google Tag Manager, WordPress Design, WordPress Themes, HTML5, Google Workspace, Business Management, Operations, Service Design, Research, Workshops, Ideation Workshops, User Interviews, Digital Design, User Journey Maps, Customer Journeys, User Research, Validated User Research, Facilitation

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