Concluded Projects for a Top Fortune 500 Company
Led three projects switching from product owner role to scrum master role and overall working as a service delivery manager.
Various software implementations. Led distributed teams with an 8-hour time zone discrepancy. Introduced the scrumban approach when the teams matured enough. Organized frequent on-site workshops, discoveries, and demos. Facilitated scrum rituals.
Wander Jaunt, San Francisco — Web Platform for Accommodations Finding, Airbnb-like
My team optimized the web app, refactored cost branches done in Django, went for a visit to the client, and built a strong customer relationship.
My team was distributed so that the team members could work on an 8-hour time zone difference, including the product owner. Acted as a service delivery manager/scrum master, facilitated the planning sessions, reviews, and retros, did the grooming on the go. Removed impediments promptly, and managed changes thoroughly.
Implementation of E-parliament System for Local Assemblies for UNDP
At the local level, this project helped local assemblies to engage citizens and ensure a more inclusive political process.
The session management system enabled to its users:
● Preparation of sessions' material according to the agenda, including the support of the working committees that prepare the materials.
● Administration of the session complying with the agreed set of rules and procedures.
● Electronic voting during the session, according to the local assembly's rules.
Healthy Workers, Amsterdam — React Native Mobile App Done for a Startup
Launched a mobile app live as an MVP and continued to phase 2; onboarded clients of Healthy Workers during the way.
Managed a distributed team consisted of mobile and web developers, organized visits, and held all of the scrum rituals as the scrum master for the team. The project was a huge success: it helped managers to measure and boost their employees’ satisfaction with workplace data, gathering it from the sensors installed throughout the office.
Raiffeisen Leasing/Rent
Led the implementation of a CMS for approval of leasing and rent claims. This software significantly decreased the "time to yes" and "time to cash" banking KPIs improving the productivity of all Raiffesien departments.
I performed the analysis of clients' requirements and led the implementation following agile principles. This system covered the whole approval flow from customer relationship to risk analysis and, in the end, was integrated with SAP and a national API for credit history check.
Milšped Group Logistics CMS
A CMS made for one of the market leaders in the field of transport and logistics that improved the business productivity, shortened the process, and removed the flow bottlenecks.
The solution was a CMS with document management support and support for business process modeling. I upheld the implementation, managing risks and carefully monitoring the return on investment throughout the development.
Japan Tobacco International — Process Consultant (Toptal Client)
Analyzed the AS-IS of the current state supported by the diagram made in BPMN notation. Found the bottlenecks, proposed a TO-BE optimized future state.
Produced more than 130 pages of best practices. Wrote procedures for the initiation phase and the execution phase. Created a stakeholder registry, coached on the user story mapping. Proposed tweaks for Azzure DevOps tool that was used as a PM board.
Also, I made the client comfortable with Agile, empowered the stakeholders to experiment with new ways of working, promoting and supporting a fail-safe atmosphere.