
Stevo Milosevic
Verified Expert in Project Management
Project Manager
Marbella, Spain
Toptal member since March 17, 2020
Even during his studies on mechatronics and robotics, Stevo was more into human relationships than automating machines. With a decade of experience, he dedicated himself to supporting teams and inspiring colleagues to achieve excellence, wholeheartedly focused on enabling coworkers to reach their full potential. Stevo has previously worked as a contractor for Fortune 500 giants like SAP, UNDP, IBM, and Oracle. He is a PMP-certified delivery manager and the PSM1 Scrum Master certificate owner.
Project Highlights
Expertise
- Agile Coaching
- Agile Project Management
- Azure DevOps Services
- Discovery
- Product Owner
- Project Management Professional (PMP)
- Scrum Master
Work Experience
Technical Project Manager
PepsiCo
- Led one of the teams involved in implementing an integrated business process solution, serving as a liaison between the business and the technical team.
- Optimized processes establishing good Agile practices. Led testing and the cutover process of numerous releases.
- Oversaw the PI planning work for a quarter upfront, following the principles of SAFe with more than 300 persons on a remote Zoom session.
Manager for NetSuite Demand Planning Implementation in Supply Chain
Jiobit and Tile with Life360
- Led the end-to-end implementation of the NetSuite Demand Planning module, aligning operations across finance, sales operations, and demand departments to ensure a successful go-live.
- Assessed the data relations of sales operations to automate data entries, replacing everyday manual work using macros in Microsoft Excel.
- Streamlined processes for device management—from new product line launch to hardware inventory—collaborating with teams across marketing, branding, manufacturing, fulfillment, supply chain, customer support, and sales operations.
Scrum Master | Process Optimization Consultant
Life360
- Played a pivotal role as a process optimization consultant in enhancing operational efficiency and streamlining critical workflows.
- Spearheaded process improvements that significantly boosted the company's success. Implemented and introduced tools such as Jellyfish and Cortex. Optimized whole Jira and Compass process pieces.
- Leveraged my expertise to identify areas for improvement, implemented data-driven strategies, and fostered a culture of continuous improvement within the organization.
Project Manager | Process Consultant
Japan Tobacco International
- Analyzed the as-is state of an ongoing internal project as a consultant and created a diagram made in BPMN notation. Found the process bottlenecks and proposed an optimized future state. Produced more than 130 pages of best practices and procedures.
- Worked as a testing lead for a global solution based on Oracle CX Sales and led a distributed testing team consisting of FTEs and contractors. For collecting requirements, used Azure DevOps.
- Supported the implementation of the ServiceNow solution. Led the implementation of integration with Azure AD and LiveChat into an existing product website.
Scrum Master | Product Owner | Service Delivery Manager
Symphony.is
- Led projects for one of the top 3 Fortune 500 companies.
- Worked as a proxy product owner, captured the product vision, wrote requirements in the user story format and prioritization, provided support for the team for any questions, and drove ROI throughout every sprint.
- Performed as a scrum master, promoting servant leadership, coaching, facilitating rituals, and teaching scrum values and pillars to the team.
- Acted as a service delivery manager, monitoring and controlling the implementations of various web and mobile applications.
- Helped with implementing the Scrumban approach, improving the existing Scrum process, adding the WiP limit, using Nave for metrics, cumulative flow, Monte Carlo progression, and more.
Business Analyst | Project Manager
Prozone
- Completed business analysis for the implementation of the process management system for the 120 branches of the National Employment Service of Serbia.
- Led the implementation of software for the customs administration of Montenegro. This was a fixed-price contract.
- Completed a business process management software implementation for Raiffeisen Leasing/Rent successfully.
- Upheld the entire implementation processes; monitored work and interdependencies among project elements.
- Wrote functional specifications, did thorough risk management throughout the implementation phase, and presented training for the end-users for a fixed-price contract.
- Elicited requirements through brainstorming sessions, focus groups, and interviews using Microsoft Visio for flowcharts, a project for Gantt.
- Created wireframes using Lucidchart and Whimsical, and made mockups following all the newest UI/UX practices using Adobe tools.
- Led the projects using PMBOK as a guide, developed cost management plans, and developed a plan to manage uncertainty and opportunity of the new technologies used throughout the project lifecycle.
- Monitored procurement activities for projects that were government-related or acquired from public Institutions.
Project History
Scrum Master and Product Ownership for Projects for a Top 3 Fortune 500 Company
Led three projects as a product owner role, scrum master, and service delivery manager.
Wander Jaunt, San Francisco — Web Platform for Accommodations Finding, Airbnb-like
My team optimized the web app, refactored cost branches done in Django, went for a visit to the client, and built a strong customer relationship.
Implementation of E-parliament System for Local Assemblies for UNDP
At the local level, this project helped local assemblies to engage citizens and ensure a more inclusive political process.
• Preparation of sessions' material according to the agenda, including the support of the working committees that prepare the materials.
• Administration of the session complying with the agreed set of rules and procedures.
• Electronic voting during the session, according to the local assembly's rules.
Healthy Workers, Amsterdam — React Native Mobile App Done for a Startup
https://healthyworkers.com/en/Launched a mobile app live as an MVP and continued to phase 2; onboarded clients of Healthy Workers during the way.
Raiffeisen Leasing/Rent
Led the implementation of a CMS for approval of leasing and rent claims. This software significantly decreased the "time to yes" and "time to cash" banking KPIs improving the productivity of all Raiffesien departments.
Milšped Group Logistics CMS
A CMS made for one of the market leaders in the field of transport and logistics that improved the business productivity, shortened the process, and removed the flow bottlenecks.
Agile Coach for Spin (Tier Mobility)
Analyzed the current state and ways of working, proposed needed Agile optimizations, and led the implementation of the changes.
AR Mobile Application for Messaging
Led the project through discovery, mapping, and implementation for a certain period until the prototype was built. Mapped old legacy functionalities and, with new ideas, created new features.
JTI - Agile Process Optimization Expert: Strengthening with SAFe, Nexus, LeSS, and Azure DevOps
Assessed traditional project management in a multi-project environment, recommended Agile adoption, optimized processes, unified roles, and led QA in a large program.
Using the State Graph of Azure DevOps, I added the waiting doing/done statuses to optimize KPIs and turned the focus to accurate usage of lead and cycle time. Finally, I revamped our Kanban boards and introduced the concepts of Definition of Done (DoD) and Definition of Ready (DoR).
Project Manager for the Research Center Website and Search Modernization
Reimplemented the search mechanisms of a data archive for a federally-funded research organization and reworked the access to 600 live projects and over 15000 datasets available to the public.
(https://data.eol.ucar.edu/ ) has grown to include nearly 600 field projects (https://www.eol.ucar.edu/all-field-projects-and-deployments ) and over 15,000 datasets.
Through a series of input-gathering meetings and a user survey, EOL has collected considerable feedback from the community on a number of questions meant to illuminate how EOL can improve its data services.
Education
Associate's Degree in Mechatronics
Faculty of Technical Sciences - Novi Sad, Serbia
Certifications
Certified Scrum Master PSM 1
Scrum.org
Project Management Professional
PMI
Client Needs and Software Requirements
University of Alberta, School of Business
IBM Blockchain Foundation for Developers
IBM
A Developer's Guide to the Internet of Things (IoT)
IBM
Skills
Tools
Jira, Confluence, Azure DevOps Services, Miro, Salesforce, Microsoft Power BI, Slack, Trello, Asana, Redmine, Adobe Creative Suite, Microsoft Project, IBM Watson, GitHub, NetSuite, Tableau, Excel 365
Paradigms
Gamification, Agile, Agile Project Management, Scrum, Agile Leadership, Management, Requirements Analysis, Change Management, Design Thinking, Business Process Modeling Notation (BPMN), Kanban, Azure DevOps, B2B
Industry Expertise
Music, Games, Real Estate, Green Energy, Energy, Banking & Finance, Logistics
Platforms
iOS, Android, Blockchain, Cortex
Other
Project Scoping, Wireframe to Product, Cost Estimation, Product Ownership, Project Budget Management, Project Timelines, Resource Allocation, Technical Architecture, Risk Assessment, Document Management, Mobile, User Experience (UX), Project Management, IT Project Management, Certified ScrumMaster (CSM), Product Owner, Service Delivery Management (SDM), IT Service Delivery, Project Delivery, Jira Administrator, Project Management Professional (PMP), Business Analysis, IT Business Analysis, Mobile Apps, Web Applications, Certified Project Manager, Project Discovery, Service Delivery Project Management, QA Leadership, Roadmaps, Mobile App Testing, Planning, Legacy Software, Project Planning, Organizational Behavior (OB), Organizational Development, Data Flows, Delivery, Web Project Management, Account Management, Business to Business (B2B), Consulting, Leadership, Mentorship & Coaching, Small Business, Stakeholder Management, Web Development, Agency, Data, Technical Product Management, Mobile/Web Project Management, Apps, Digital Project Management, Business Process Analysis, Business Process Improvement (BPI), Business Process Management (BPM), Standard Operating Procedures Development, Business Process Optimization, Customer Service Support, Technical Leadership, Risk & Compliance, Scrum Master, Story Mapping, Discovery, Product Discovery, Discovery Workshops, Technical Project Management, Native Mobile Apps, Digital Asset Management, Assessment Development, Regulatory Compliance, Business Operations, Product Strategy, Program Management, Project Reporting, Digital Solutions, eCommerce, Mobile Architecture, React Native, Claims, Claims Processing, Agile Program Management, Enterprise Project Management, Scaled Agile Framework (SAFe), Fintech, Lucidchart, Workflow, Policies & Procedures Compliance, Process Design, Business to Consumer (B2C), Agile Coaching, Internet of Things (IoT), SAP, Project Estimation, Cryptocurrency, IT, Websites, Scrumban, Optimization, Mechatronics, Mobile App Development, Laravel, Social Media, Unity, Social Networks, User Stories, Requirements, Jellyfish, PMO, Project Management Office (PMO), Reporting, Customer Relationship Management (CRM), User Interface (UI)
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