Bhanu is available for hire
Hire BhanuBhanu Gupta
Verified Expert in Engineering
Salesforce Lightning Developer
Location
Bengaluru, Karnataka, India
Toptal Member Since
March 30, 2021
Bhanu is a Salesforce application development expert who has helped a number of businesses leverage the Salesforce platform to boost operational productivity at scale. He's passionate about cloud technology, especially Salesforce, and its impact on business KPI's such as sales, CSAT, NPS, ROI, and growth rate.
Portfolio
US-based eCommerce Company
Salesforce Apex, Salesforce API, Salesforce Service Cloud
US based Real Estate Company
Salesforce, Salesforce Sales Cloud, Salesforce Apex, Salesforce REST API
US-based Real Estate Company
Salesforce, Salesforce Apex, Salesforce REST API
Experience
Availability
Part-time
Preferred Environment
Salesforce, Apex, Salesforce Lightning, Jira, Command-line Interface (CLI), GitHub, Slack, Windows, MacOS, Linux
The most amazing...
...project I've worked on was auto-generating leads and customer-specific reports (with rich data visualization) in Salesforce using publicly available data
Work Experience
Salesforce Expert
2020 - 2020
US-based eCommerce Company
- Managed end-to-end re-implementation and custom development of Salesforce Service Cloud.
- Improved same-day case resolution percentage by 1.5x over a period of four months.
- Improved customer-satisfaction score by 1.2x by collecting, measuring, tracking, and dashboarding of customer feedback with the help of surveys.
Technologies: Salesforce Apex, Salesforce API, Salesforce Service Cloud
Salesforce Expert
2019 - 2020
US based Real Estate Company
- Set up the Salesforce environment for the client to transform the business and helped them migrate their sales process from Google Sheets to Salesforce.
- Increased the number of leads contacted per sales person by a factor of 2.5.
- Increased the conversion rate by 2x by implementing sophisticated automation to increase efficiency and speed.
Technologies: Salesforce, Salesforce Sales Cloud, Salesforce Apex, Salesforce REST API
Salesforce Integration Expert
2019 - 2019
US-based Real Estate Company
- Developed a feature to generate a custom proposal/quote for a prospective client.
- Integrated Salesforce with Google Drive, Docmosis, and Digify using REST APIs.
- Stored and displayed the link of PDF (GOOGLE DRIVE link) on the lead which could then be verified by sales reps and could be sent to the client.
- Enabled the sales reps to send the quote/proposal via DIGIFY, which was integrated using Zapier to secure documents.
Technologies: Salesforce, Salesforce Apex, Salesforce REST API
Salesforce Integration Specialist
2019 - 2019
US-based Real Estate Company
- Ingested data from Bridge Interactive into Google Cloud Storage (GCP) using a Google Cloud Function (written in Python).
- Transformed this data and fed it into a table in Google Big Query. Salesforce made an API call to GCP, which fetched the data in real-time using a procedure in BQ.
- Displayed this data (and many other calculated metrics) as an informative report inside Salesforce using Lightning components.
- Generate a custom presentation with rich data visualization (rendered as PDF), which was tailor-made for every lead (this is created using Visualforce by consuming data fetched from Google Big Query).
- Saved the report in Google Team Drive to be later used by Sales reps.
Technologies: Salesforce, Salesforce Apex, Salesforce API, Google Cloud API, Salesforce Lightning, Visualforce
Salesforce Administrator and Developer
2015 - 2019
US-based Logistics and Transportation Company
- Implemented Salesforce Sales Cloud for the client single-handedly.
- Planned and executed the development of all features in Salesforce to automate processes and increase productivity.
- Worked on all administrative tasks from creating new fields and objects, setting up page-layouts to making reports and dashboards to monitor all key metrics.
- Worked on triggers, workflows, process builders, flows, and Visualforce for custom developments.
- Integrated third-party apps like Quickbooks, Docusign, Google Drive, etc.
- Made sure that Salesforce's capabilities were fully utilized to boost business growth.
Technologies: Salesforce, Salesforce System Administration, Salesforce Apex, Salesforce API, Salesforce Lightning
Experience
Salesforce Integration with Google Drive, Docmosis and Digify
Salesforce integration with Google Drive, Docmosis, and Digify for a US-based real estate company.
Developed a feature for the generation of custom proposals/quotes for a prospective client.
I integrated Salesforce with
- Docmosis for document generation
- Google Drive to store, manage, and access documents
- Digify to securely share the document with prospective customers
Developed a feature for the generation of custom proposals/quotes for a prospective client.
I integrated Salesforce with
- Docmosis for document generation
- Google Drive to store, manage, and access documents
- Digify to securely share the document with prospective customers
Salesforce Integration with Google Cloud Platform
Salesforce integration with Google Cloud Platform for a US-based real estate company.
I developed the following feature:
- Data from Bridge Interactive would be ingested into Google Cloud Storage using a Google Cloud Function (written in Python)
- This data was then transformed and fed into a table in Google Big Query
- Salesforce made API calls to GCP, which fetched data in real-time using a procedure stored in BQ
- This data was displayed as an informative report inside Salesforce using Lightning components
- Sales reps could also generate a custom presentation (PDF) specifically made for a lead (this was created using Visualforce by consuming data fetched from Google Big Query)
I developed the following feature:
- Data from Bridge Interactive would be ingested into Google Cloud Storage using a Google Cloud Function (written in Python)
- This data was then transformed and fed into a table in Google Big Query
- Salesforce made API calls to GCP, which fetched data in real-time using a procedure stored in BQ
- This data was displayed as an informative report inside Salesforce using Lightning components
- Sales reps could also generate a custom presentation (PDF) specifically made for a lead (this was created using Visualforce by consuming data fetched from Google Big Query)
Skills
Languages
Apex, HTML5, CSS3, JavaScript
Frameworks
OAuth 2, Lightning Components, Visualforce
Libraries/APIs
Salesforce REST API, REST APIs, Salesforce SOAP API, Salesforce API, Google Cloud API, Google Drive API
Tools
Jira, Salesforce Sales Cloud, GitHub, Slack, Zapier, Batch Apex
Platforms
Salesforce, Windows, MacOS, Linux
Other
Salesforce Lightning, Salesforce Service Cloud, Software Development, Team Management, Analytics, Salesforce Apex, Command-line Interface (CLI), Salesforce System Administration, Google BigQuery
Paradigms
DevOps
Education
2011 - 2015
Bachelor's Degree in Computer Engineering
NSIT, New Delhi - Delhi, India
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