Nikhil is available for hire
Hire NikhilNikhil Agarwal
Verified Expert in Engineering
Certified Salesforce Administrator Developer
Abu Dhabi, United Arab Emirates
Toptal member since February 6, 2019
Bio
Nikhil is a passionate and skilled Salesforce-certified advance developer and advanced admin with 11 years of experience. He holds ten certifications and 500+ Trailhead badges. He has proven expertise in designing and implementing dynamic, optimized, and scalable solutions using the latest Salesforce products and features that can automate processes, improve team productivity, and bring value to the business.
Portfolio
ADSS
Visual Studio Code (VS Code), Lightning Design System, Lightning Components...
Tecom Group
Analytics, Salesforce Sales Cloud, Salesforce API, Apex, Visualforce...
Schneider Electric
Eclipse IDE, Salesforce, Force.com
Experience
Availability
Full-time
Preferred Environment
Chrome, Salesforce, Visual Studio Code (VS Code), Jira, Confluence, Windows
The most amazing...
...Salesforce org I've redesigned and implemented (from Unlimited to Enterprise), resulted in a huge cost reduction and supported the company's future projects.
Work Experience
Senior Salesforce Developer and Solution Architect
2017 - PRESENT
ADSS
- Designed solutions, data models, and architecture for new and ongoing projects.
- Involved in requirements gathering and discussions with business to understand new projects and areas of improvement.
- Developed projects using LWC components, APEX code, and declarative tools, making sure the solution is dynamic, scalable, and can handle large data volumes.
- Automated and optimized existing code, triggers, integrations, and projects.
- Peer-reviewed code to ensure it is written following Salesforce best practices and doesn't impact existing production functionalities.
- Implemented major service cloud features like CTI, Service Console, entitlement and milestone, knowledge management, case management, and multiple service channels.
- Owned the process of understanding the architecture and feasible solutions for projects involving integrations with external systems.
- Ensured that best standards of the security model are followed and that only the required access is given to teams.
- Coordinated with business stakeholders for smooth user acceptance testing (UAT) and deployments to production following the release management process.
- Provided business analytics in the form of reports and dashboards in Classic and Lightning as per business requirements.
Technologies: Visual Studio Code (VS Code), Lightning Design System, Lightning Components, Lightning Communities, Salesforce Bulk API, Jira, Salesforce SOAP API, Salesforce REST API, Salesforce API, Confluence, Process Builder, Apex, Salesforce Object Search Language (SOSL), SOQL, Visualforce, Triggers, Apex Classes, Salesforce DX, Bitbucket, Salesforce Lightning, Salesforce, Force.com
Salesforce Consultant
2015 - 2017
Tecom Group
- Wrote Apex triggers, batch classes, schedule classes, test classes, queueable Apex, and more.
- Developed projects using Visualforce pages and Apex controller classes.
- Worked on multiple integration projects using REST API, SOAP API, and Bulk APIs.
- Customized the creation of objects, fields, applications, tabs, relationships, record types, page layouts, custom settings, validation rules, email templates, approval process, assignment rules, auto-response rules, and process builders.
- Involved in technical discussions with vendors to implement new business features and functionalities.
- Implemented Sales Cloud features like leads, accounts, contacts, opportunity and opportunity line items, product, price book, quotes, order management, forecasting, territory management, campaign management, account, and opportunity teams.
- Involved in the end-to-end project development and deployment using changesets.
- Created multiple reports of various types, including tabular, summary, and matrix reports for evaluating various business KPIs and team performance.
Technologies: Analytics, Salesforce Sales Cloud, Salesforce API, Apex, Visualforce, Salesforce, Force.com
Salesforce Developer
2013 - 2015
Schneider Electric
- Involved in standard configuration and customization.
- Loaded data into salesforce.com using Apex Data Loader.
- Created users, profiles, roles, and sharing settings.
- Involved in the creation of objects, fields, relationships, page layouts, fieldsets, etc.
- Used Eclipse IDE for development of Apex classes, Apex triggers, and Visualforce pages.
- Implemented CTI and other service cloud features like email-to-case, web-to-case, case management, auto response rules, and assignment rules.
- Migrated changesets from sandbox to other sandboxes, staging, UAT, and production environment using ANT Migration tool.
- Traveled to Barcelona to conduct user acceptance test and help users understand new features and fix bugs.
Technologies: Eclipse IDE, Salesforce, Force.com
Experience
Lightning Component - Inline Edit in Related Records
Developed a component that supports the inline editing of multiple rows along with row actions.
Dynamic Round Robin Lead Assignment
Developed a custom solution for automatically assigning leads to team members on round robin basis and providing managers the facility to activate/deactivate assignment if the user is on vacation.
Campaign Members Bulk Confirmation and Reminder Emails
Customized solution to send campaign members confirmation and reminder email including a QR code to accelerate the attendance process during seminars.
Data Encryption
Encrypted critical system data (email/phone) to restrict users from downloading data in reports without compromising any functionalities in Salesforce.
Custom Contact Search Showing Multiple Objects
Developed a custom search solution to show results based on multiple search criteria. The result shows data from multiple objects.
Salesforce Implementation
Implemented complete Salesforce solution for various companies on professional, enterprise, and unlimited editions.
--> Meeting and discussion with important stakeholders to understand the business.
--> Design data model and solution for business as per requirements which may include using sales cloud features, service cloud features, communities or custom solution.
--> Discussion with 3rd party vendors to integrate external web service solutions.
--> Meeting and discussion with important stakeholders to understand the business.
--> Design data model and solution for business as per requirements which may include using sales cloud features, service cloud features, communities or custom solution.
--> Discussion with 3rd party vendors to integrate external web service solutions.
News Feed on Account Page
An inline Visualforce page on account records to show news feed using various news API's based on account name.
Education
2009 - 2013
Bachelor of Technology Degree in Computer Science Engineering
VIT University - Vellore, Tamil Nadu, India
Certifications
FEBRUARY 2023 - PRESENT
Salesforce Certified Experience Cloud Consultant
Salesforce
MARCH 2022 - PRESENT
Salesforce Certified Application Architect
Salesforce
MARCH 2022 - PRESENT
Salesforce Certified Data Architecture and Management Designer
Salesforce
FEBRUARY 2020 - PRESENT
Salesforce Certified Sharing and Visibility Designer
Salesforce
JUNE 2019 - PRESENT
Salesforce Certified Platform App Builder
Salesforce
MAY 2019 - PRESENT
Salesforce Certified Advance Administrator
Salesforce
JANUARY 2019 - PRESENT
Salesforce Certified Service Cloud Consultant
Salesforce
OCTOBER 2018 - PRESENT
Salesforce Certified Sales Cloud Consultant
Salesforce
SEPTEMBER 2018 - PRESENT
Salesforce Certified Platform Developer 1
Salesforce
JUNE 2018 - PRESENT
Salesforce Certified Admin
Salesforce
Skills
Libraries/APIs
Salesforce API, Salesforce SOAP API, Salesforce REST API, Salesforce Bulk API
Tools
Apex, Salesforce Sales Cloud, Apache Ant, Lightning Design System, Bitbucket, Eclipse IDE, Process Builder, Jira, Confluence, Lightning Communities, Salesforce DX
Languages
APEX Code, Apex, JavaScript, HTML5, SOQL, Salesforce Object Search Language (SOSL), SQL
Frameworks
Visualforce, Lightning Components
Platforms
Salesforce, Visual Studio Code (VS Code)
Paradigms
Agile
Storage
MySQL, Database Security
Other
Certified Salesforce Administrator, Apex Triggers, Salesforce Apex, Force.com, Salesforce Service Cloud, Salesforce Lightning, Apex Classes, Triggers, Analytics, Data, Architecture, Large Data Sets, Computer Science, Coding, Communication, Communities, Websites
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