Pankaj is available for hire
Hire PankajPankaj Kumar
Verified Expert in Engineering
Salesforce Developer
Bengaluru, Karnataka, India
Toptal member since January 31, 2022
Bio
Pankaj boasts over a decade of specialized expertise in Salesforce and robust proficiency across diverse Salesforce products, including Salesforce Lightning, Communities, Sales Cloud, Service Cloud, Health Cloud, NPSP, Field Service Lighting, CPQ, Professional Services Automation (PSA), Salesforce Mobile, and custom application development.
Portfolio
Reprise Software
Salesforce, CRM Implementation (Salesforce), Salesforce Apex...
Talkdesk
Salesforce, CPQ, Zuora, Salesforce Lightning, Salesforce Sales Cloud, Apex...
Pluralsight - Digital
Salesforce, Amazon Web Services (AWS), Salesforce CPQ, Zuora, Snowflake...
Experience
- HTML - 9 years
- JavaScript - 9 years
- CSS - 9 years
- Visualforce Pages - 9 years
- APEX Code - 8 years
- Lightning Components - 6 years
- Salesforce Community - 6 years
- OAuth 2 - 5 years
Availability
Full-time
Preferred Environment
Git, Salesforce, Apex, Lightning Components, Salesforce API, Salesforce Lightning, Java, JavaScript, CSS, HTML
The most amazing...
...project I've worked on is COVID-19 contact tracing, helping save many lives. This complex project requirement hit almost all the Salesforce governor limits.
Work Experience
Salesforce CRM Developer | Licensing Solutions
2024 - 2024
Reprise Software
- Developed a Salesforce AppExchange plugin for seamless integration with the Reprise entitlement management system.
- Created a dashboard within Salesforce for managing products, keys, and customer data.
- Implemented API integration to ensure real-time updates between Salesforce and Reprise system.
- Collaborated with Reprise's internal development team to ensure smooth implementation and functionality.
Technologies: Salesforce, CRM Implementation (Salesforce), Salesforce Apex, Salesforce Lightning, Lightning Components, Apex, Visualforce Pages, Salesforce REST API, Plugins, Salesforce AppExchange, AppExchange Security Review, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL
Salesforce CPQ Developer
2023 - 2024
Talkdesk
- Assisted Talkdesk in transitioning to Project Moneta, optimizing workflows, and refining integration with Netsuite and Zuora for improved efficiency.
- Monitored systems and rectified bugs throughout migrations. Developed advanced CPQ approval processes, pricing rules, and product setups to enhance efficiency and accuracy.
- Managed the migration process and fostered collaboration within the team to ensure its successful execution.
Technologies: Salesforce, CPQ, Zuora, Salesforce Lightning, Salesforce Sales Cloud, Apex, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Talkdesk, Front-end, API Integration, APIs, Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Architecture, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL
Senior Salesforce Developer
2022 - 2023
Pluralsight - Digital
- Engaged in essential data migration tasks to a brand new Salesforce org, which involves integration with different system like Zuora, Snowflake, etc.
- Led a 10-member offshore team for the migration project.
- Configured CPU bundles and price books, set up approval rules, and identified and resolved issues.
Technologies: Salesforce, Amazon Web Services (AWS), Salesforce CPQ, Zuora, Snowflake, Salesforce Dataloader, MacOS, Communication, Design, Salesforce Certified Platform App Builder, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Front-end, API Integration, APIs, Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Architecture, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL
Senior Salesforce Developer
2018 - 2021
Cloudera
- Developed a service cloud console for support engineers and Lightning Community for customers to raise cases on big data.
- Saved a lot of time for customers and support engineers and increased overall efficiency by implementing this overall process.
- Tracked and fixed bugs using Jira as a reporting tool.
Technologies: Salesforce, Integration, Apex, Salesforce Lightning, Salesforce API, Salesforce CPQ, Salesforce Service Cloud, GitHub, Salesforce Community, APEX Code, Salesforce Apex, MacOS, Communication, Design, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Front-end, API Integration, APIs, OpenID Connect (OIDC), Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Architecture, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL
Senior Salesforce Developer
2017 - 2018
LiquidHub
- Developed a community site forum for the Wells Fargo users in SFDC Lightning Community Cloud.
- Used a custom tool in SFDC to track project status and issue tracking.
- Enabled a feature for banking users to ask their questions on the community forum, which helped Wells Fargo answer their customer's doubts.
Technologies: JavaScript, Salesforce, Salesforce Community, Apex, Salesforce Lightning, Salesforce Sales Cloud, Salesforce API, HTML, CSS, GitHub, Salesforce Apex, Communication, Design, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, React, Front-end, CSS Animations, Salesforce Commerce Cloud, API Integration, APIs, Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Customer Relationship Management (CRM), Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL
System Analyst
2016 - 2017
JKT
- Contributed to enhancement and support for Tyco Electronics on the Sales Cloud.
- Built a custom forecast tool for the sales team to set the targets and enter the actual numbers.
- Helped Tyco Electronics to manage its sales reps effectively by launching this tool.
Technologies: Salesforce, Salesforce Sales Cloud, Visualforce Pages, APEX Code, Batch Class, OAuth 2, Salesforce REST API, Salesforce API, GitHub, Lightning Components, Visualforce, Salesforce Apex, Communication, Design, Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Audits, Front-end, CSS Animations, Salesforce Commerce Cloud, API Integration, APIs, Salesforce System Administration, CRM Systems, CRM Configuration, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL
Salesforce Consultant
2015 - 2016
TECOM Group
- Digitized the land lease process in the sales cloud using a custom CPQ process.
- Tracked the project development and issue fixes using Jira.
- Launched this application, minimizing the processing time to complete an opportunity from weeks to a few days.
Technologies: Salesforce, Salesforce Sales Cloud, Salesforce CPQ, Lightning Components, APEX Code, Batch Class, Visualforce Pages, Git, Visualforce, Salesforce Apex, Communication, Design, Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Audits, API Integration, APIs, Salesforce System Administration, CRM Systems, CRM Configuration, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL
Senior Software Engineer
2013 - 2015
Capgemini India
- Learned Salesforce and worked on various projects in Capgemini.
- Worked with a large team and built a custom service cloud console.
- Digitized the insurance process for 21st Century Insurance.
Technologies: Salesforce, jQuery, HTML, CSS, APEX Code, Batch Class, Bootstrap, SOAP, JavaScript, Visualforce Pages, Salesforce SOAP API, Salesforce API, Visualforce, Salesforce Apex, Communication, Design, Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Front-end, CSS Animations, API Integration, Salesforce System Administration, CRM Systems, CRM Configuration, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL
Experience
Contact Tracing
I was part of a contact tracing application in two states in the USA. It helped the state health department track exposed contacts and monitor their symptoms, if any. I built this tool using Lightning Web Components.
SAP Community
https://community.sap.com/SAP Community is the user community that connects software users, developers, consultants, mentors, and students. They use the SAP Community network to get help, share ideas, learn, innovate, and connect with others.
21st Century Insurance Service Cloud Console
21st Century Insurance specializes in providing customized auto insurance for customers. Service cloud console was customized using Bootstrap, JavaScript, Visualforce pages, and Apex classes. Performed more than 20 WSDL-based SOAP integrations. Used the service cloud console toolkit to interact with console components.
Education
2008 - 2012
Bachelor's Degree in Computer Science
Punjab Technical University - Chandigarh, India
Certifications
SEPTEMBER 2020 - PRESENT
Salesforce Certified Sales Cloud Consultant
Salesforce.com
SEPTEMBER 2020 - PRESENT
Salesforce Certified JavaScript Developer I
Salesforce.com
JULY 2020 - PRESENT
Salesforce Certified Experience Cloud Consultant
Salesforce.com
JUNE 2016 - PRESENT
Salesforce Certified Platform Developer II
Salesforce.com
AUGUST 2015 - PRESENT
Salesforce Certified Platform Developer I
Salesforce.com
JUNE 2015 - PRESENT
Salesforce Certified Service Cloud Consultant
Salesforce.com
OCTOBER 2013 - PRESENT
Salesforce Certified Administrator
Salesforce.com
Skills
Libraries/APIs
jQuery, Salesforce API, Salesforce SOAP API, Salesforce REST API, Handlebars, React, SOAP APIs
Tools
Salesforce Sales Cloud, GitHub, Visualforce Pages, Git, Salesforce Experience Builder, Batch Apex, jsPlumb, Salesforce CPQ, Salesforce Dataloader, Salesforce Marketing Cloud, Pardot
Languages
Java, HTML, CSS, JavaScript, APEX Code, Apex, CSS3, HTML5, C++, Snowflake
Frameworks
OAuth 2, Lightning Components, Bootstrap, Visualforce, Salesforce Visualforce, AngularJS
Platforms
Salesforce, Salesforce Experience Cloud, Salesforce SOQL/SOSL, MacOS, Amazon Web Services (AWS), Talkdesk
Storage
Salesforce Commerce Cloud
Paradigms
Agile Software Development
Other
Community Clouds, Salesforce Platform Developer II Certification, Salesforce Platform Developer I Certification, Salesforce.com Service Cloud Certification, Certified Salesforce Administrator, Integration, Salesforce Community, Batch Class, SOAP, Salesforce Lightning, Salesforce Service Cloud, Salesforce Apex, Communication, Design, Salesforce Certified Platform App Builder, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Audits, Front-end, API Integration, APIs, OpenID Connect (OIDC), Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Architecture, Customer Relationship Management (CRM), Apex Classes, Apex Triggers, Queueable Apex, Salesforce Customization, Layout, CSS Animations, Zuora, CPQ, Plugins, Salesforce AppExchange, AppExchange Security Review
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