Roman Kudrin
Verified Expert in Engineering
Salesforce Developer
Frankfurt am Main, Hesse, Germany
Toptal member since January 17, 2017
Roman is a highly skilled SFDC professional with nine years of experience. His extensive expertise and 21 certifications encompass the following Salesforce products: Sales, Service, Community, Marketing Cloud, and Pardot. Throughout his career, Roman has successfully delivered numerous projects across diverse industries. With a unique blend of development, architecting, integrations, and consulting skills, Roman is the ideal candidate to drive success for your project.
Portfolio
Experience
Availability
Preferred Environment
Salesforce DX, Salesforce, Salesforce Apex, Salesforce API, Lightning Web Components (LWC), Salesforce Cloud Flow
The most amazing...
...I developed a real-time IoT sensor emulation integrating Salesforce API with custom Apex endpoints for a global roll-out in 30+ countries.
Work Experience
Salesforce Developer
TRC Companies
- Developed checkout process for ordering company services using Salesforce Community Cloud and B2B Commerce Cloud.
- Developed and adjusted LWC according to the new business processes related to the opening new Canada division.
- Developed and optimized lightning flow for multistep customer interview and checkout process.
Salesforce Marketing and Sales Cloud Developer, Analytics Cloud Consultant
Volvo US and Canada
- Handled Marketing Cloud implementation as part of the Siebel decommission project. Designed data extensions and SQL queries for cross-channel customer journeys and automation. Developed server-side JavaScript and AMPscript.
- Built the dashboards and reports in Analytics Cloud, implemented the data flow, and defined the transformation. Developed data recipes and replications and created the steps and reports with custom SAQL queries.
- Constructed the automotive leasing process-related data stories and analytics predictions using Einstein Discovery.
Salesforce Developer and Consultant
Sun Leaf Foods
- Completed the Sales Cloud implementation, leveraging my expertise in LWC components. Integrated Salesforce REST API with third-party APIs. Data modeling and streamlined intricate processes for optimal performance.
- Implemented dataflows, reports, and dashboards using Tableau and Einstein Analytics. Leveraging my expertise, I ensured seamless integration and provided actionable insights for effective decision making.
- Planned and controlled the Salesforce development releases lifecycle. Designed the deployment plan and system landscape. Provided documentation and user support.
- Conducted business process analysis with a client to understand pain points and opportunities for Salesforce Platform implementation.
- Designed and implemented the Sales Cloud to enhance the current business processes.
Senior Salesforce Developer
Easly
- Set up a community cloud with business processes implementation related to external resources and partner management.
- Developed custom integrations with Conga API, Box.com API, and the Hello Sign API to implement document processing.
- Built custom Web components and APEX triggers to utilize in current flow processes and exposure to the partner community.
- Utilized Salesforce Surveys for getting customer feedback and CSAT.
- Merged two Salesforce instances after the business acquisition. Completed data migration and metadata merging and moved existing system integrations.
Salesforce Senior Consultant and Developer
Jewelry Manufacturer and Retailer
- Implemented the Community Cloud as a customer self-help portal with several multi-language communities for all major European markets.
- Configured topics and data categories for knowledge-based articles and help materials.
- Handled the case classification and service cloud implementation with web-to-case and email-to-case queues for eight European markets.
- Provided customer care agent support and configured the CTI solution.
- Implemented GDPR processes for personal customer data.
- Developed a REST-based interface with the Order Management System (OMS) as a Lighting Web Component for requesting order details.
- Built an interface for the synchronization of customer data between Commerce Cloud Storefront and Salesforce person account record.
Salesforce Developer and Pardot Consultant
Analysts Hub
- Implemented the API integration between QuickBooks and Salesforce for invoice and payment processes management.
- Developed and customized Sales Cloud with Process Builder, Flows, and Lighting components.
- Performed WordPress API integration for lead management and to retrieve customer interaction history.
- Created the marketing analytics framework with Datorama.
- Handled multiple BU Pardot implementations. Managed marketing data from various sources and built customer journeys.
Salesforce Architect and Analytics Cloud Consultant
BMW
- Developed and planned a continuous delivery strategy for a Salesforce Analytics Cloud project.
- Supported the creation of complex Einstein Analytics dashboards and reports.
- Extended the existing dataflows with derived measures and dimensions for extending current data sources.
- Used third-party tools to build dashboards like Power BI and Google Data Studio.
Senior Salesforce Consultant and Developer
KWS
- Served as a senior consultant and leading developer with a global (30+ countries) Salesforce roll out.
- Handled the data migration from several SAP CRM and an in-house developed CRM system.
- Developed a custom interface with accounting and eCommerce third-party solutions.
- Implemented Salesforce Marketing Cloud with several BU solutions splinted worldwide by a region.
- Implemented third-party analytics source providers like Google Analytics and DMP.
- Developed Web and Lighting components to extend the Sales and Service cloud functionality.
- Implemented B2B Salesforce Commerce Cloud for multiple markets.
Salesforce Consultant
Accenture and DKMS
- Implemented a Salesforce nonprofit success pack for a worldwide charity organization.
Salesforce Lightning Developer
Philip Morris International
- Developed custom Lightning components for the Salesforce Community and implemented them on a partner engagement platform.
- Built Batch and Apex triggers to support the marketing process between Sales and Community clouds.
- Created the technical design of a global template based on the Salesforce Community Cloud for global rollout.
- Developed custom REST interfaces with Dell Boomi and Standard Apex capabilities.
Salesforce Business Analyst
Qiagen
- Merged two Salesforce instances after the medical startup acquisition by Qiagen.
- Wrote functional design documents based on the fits and gaps between a Salesforce setup and customizations.
- Conducted discovery workshops for business process descriptions and comparisons in both companies.
Experience
Lightning and Web Components Development
Features:
• The task could be distributed to specific criteria-based audience users
• The question could contain different types, and after execution, the user receives points
• The Lightning component is entirely configurable and used in the community in combination with other components
APEX, SOQL, and Visualforce Pages Development
Salesforce Implementation for a Stock Analytics Research Infrastructure Platform
Einstein Analytics Cloud Continuous Deployment
Education
Master's Degree in Electronic Business
Fulda University of Applied Sciences - Fulda, Germany
Bachelor's/Master's Combined Degree in Computer Science
Baltic State Technical University - Saint Petersburg, Russia
Certifications
Salesforce Certified Marketing Cloud Administrator
Salesforce
Salesforce Certified Service Cloud Consultant
Salesforce
Salesforce Certified Marketing Cloud Developer
Salesforce
Salesforce Certified Marketing Cloud Email Specialist
Salesforce
Salesforce Certified Pardot Specialist
Salesforce
Salesforce Certified Community Cloud Consultant
Salesforce
Lightning Experience Reports and Dashboards Specialist
Salesforce
Salesforce Certified Data Architecture and Management Designer
Salesforce
Salesforce Certified System Architect
Salesforce
Salesforce Certified Identity and Access Management Designer
Salesforce
Salesforce Certified Einstein Analytics and Discovery Consultant
Salesforce
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce
Salesforce Certified Application Architect
Salesforce
Salesforce Certified Advanced Administrator
Salesforce
Salesforce Certified Integration Architecture Designer
Salesforce
Professional Scrum Master Level I (PSM I)
Salesforce
Salesforce Platform Developer I
Salesforce
Dell Boomi Integration Developer and Administrator
Dell
Salesforce Certified Sharing and Visibility Designer
Salesforce
Certified Platform App Builder Salesforce
Salesforce
Salesforce Administrator
Salesforce
Salesforce Certified Sales Cloud Consultant
Salesforce
Skills
Libraries/APIs
REST APIs, Salesforce API, Salesforce REST API, QuickBooks API, Google Maps API, Google API
Tools
Salesforce Marketing Cloud, Visualforce Pages, Salesforce Dataloader, Salesforce Sales Cloud, Salesforce Einstein, Pardot, Jenkins, Salesforce DX, Google Analytics, Jira, Git, Erply
Languages
SOQL, JavaScript, SQL, XML, Apex, Python, Salesforce Object Search Language (SOSL)
Frameworks
Lightning Components, Visualforce
Paradigms
REST, Unit Testing, Agile, Scrum, Model View Controller (MVC), B2B, Business Intelligence (BI), DevOps
Platforms
Salesforce, Salesforce SOQL/SOSL, MuleSoft
Storage
MySQL, JSON, Databases
Other
Salesforce Service Cloud, Marketing Cloud, Salesforce Community, Customer Relationship Management (CRM), System Integration, Business Analysis, Salesforce Development, Data Loading, Salesforce Lightning, Web Components, Community Clouds, Salesforce Apex, System Architecture, Salesforce Cloud Flow, Lightning Web Components (LWC), QuickBooks Online, Sales, Service, Data Migration, SOAP, Analytics, Triggers, Integration, Communities, HTML Email, Email, Business to Business (B2B), Reports, Enterprise Systems, Business Processes, SAP, Engineering Software, Computer Science, Salesforce Reporting & Dashboards, Salesforce Reports, Data Modeling, Data Architecture, Authorization, Identity & Access Management (IAM), Reporting, Einstein Analytics, Salesforce Development Community (SFDC), Development
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