Roman Kudrin, Developer in Frankfurt am Main, Hesse, Germany
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Roman Kudrin

Verified Expert  in Engineering

Salesforce Developer

Location
Frankfurt am Main, Hesse, Germany
Toptal Member Since
January 17, 2017

Roman is a highly skilled SFDC professional with nine years of experience. His extensive expertise and 21 certifications encompass the following Salesforce products: Sales, Service, Community, Marketing Cloud, and Pardot. Throughout his career, Roman has successfully delivered numerous projects across diverse industries. With a unique blend of development, architecting, integrations, and consulting skills, Roman is the ideal candidate to drive success for your project.

Portfolio

Volvo US and Canada
Salesforce Programming, Salesforce Einstein, Analytics, Marketing Cloud
TRC Companies
Salesforce, Salesforce Apex, Salesforce Cloud Flow, Salesforce Lightning, B2B...
Sun Leaf Foods
Salesforce Sales Cloud, Apex, Web Components, Integration, REST APIs

Experience

Availability

Part-time

Preferred Environment

Salesforce DX, Salesforce, Salesforce Apex, Salesforce API, Lightning Web Components (LWC), Salesforce Cloud Flow

The most amazing...

...I developed a real-time IoT sensor emulation integrating Salesforce API with custom Apex endpoints for a global roll-out in 30+ countries.

Work Experience

Salesforce Marketing and Sales Cloud Developer, Analytics Cloud Consultant

2019 - PRESENT
Volvo US and Canada
  • Handled Marketing Cloud implementation as part of the Siebel decommission project. Designed data extensions and SQL queries for cross-channel customer journeys and automation. Developed Server-side JavaScript and AMPscript.
  • Built the dashboards and reports in Analytics Cloud, implemented the data flow, and defined the transformation. Developed data recipes and replications and created the steps and reports with custom SAQL queries.
  • Constructed the automotive leasing process-related data stories and analytics predictions using Einstein Discovery.
Technologies: Salesforce Programming, Salesforce Einstein, Analytics, Marketing Cloud

Salesforce Developer

2023 - 2023
TRC Companies
  • Developed checkout process for ordering company services using Salesforce Community Cloud and B2B Commerce Cloud.
  • Developed and adjusted LWC according to the new business processes related to the opening new Canada division.
  • Developed and optimized lightning flow for multistep customer interview and checkout process.
Technologies: Salesforce, Salesforce Apex, Salesforce Cloud Flow, Salesforce Lightning, B2B, Lightning Web Components (LWC)

Salesforce Developer and Consultant

2020 - 2022
Sun Leaf Foods
  • Completed the Sales Cloud implementation, leveraging my expertise in LWC components. Integrated Salesforce REST API with third-party APIs. Data modeling and streamlined intricate processes for optimal performance.
  • Implemented dataflows, reports, and dashboards using Tableau and Einstein Analytics. Leveraging my expertise, I ensured seamless integration and provided actionable insights for effective decision making.
  • Planned and controlled the Salesforce development releases lifecycle. Designed the deployment plan and system landscape. Provided documentation and user support.
  • Conducted business process analysis with a client to understand pain points and opportunities for Salesforce Platform implementation.
  • Designed and implemented the Sales Cloud to enhance the current business processes.
Technologies: Salesforce Sales Cloud, Apex, Web Components, Integration, REST APIs

Senior Salesforce Developer

2019 - 2021
Easly
  • Set up a community cloud with business processes implementation related to external resources and partner management.
  • Developed custom integrations with Conga API, Box.com API, and the Hello Sign API to implement document processing.
  • Built custom Web components and APEX triggers to utilize in current flow processes and exposure to the partner community.
  • Utilized Salesforce Surveys for getting customer feedback and CSAT.
  • Merged two Salesforce instances after the business acquisition. Completed data migration and metadata merging and moved existing system integrations.
Technologies: Salesforce Programming, Communities, Salesforce API, Integration, Triggers, Web Components, Apex, Salesforce

Salesforce Senior Consultant and Developer

2019 - 2020
Jewelry Manufacturer and Retailer
  • Implemented the Community Cloud as a customer self-help portal with several multi-language communities for all major European markets.
  • Configured topics and data categories for knowledge-based articles and help materials.
  • Handled the case classification and service cloud implementation with web-to-case and email-to-case queues for eight European markets.
  • Provided customer care agent support and configured the CTI solution.
  • Implemented GDPR processes for personal customer data.
  • Developed a REST-based interface with the Order Management System (OMS) as a Lighting Web Component for requesting order details.
  • Built an interface for the synchronization of customer data between Commerce Cloud Storefront and Salesforce person account record.
Technologies: Salesforce Programming, Community Clouds, Salesforce Service Cloud

Salesforce Developer and Pardot Consultant

2019 - 2019
Analysts Hub
  • Implemented the API integration between QuickBooks and Salesforce for invoice and payment processes management.
  • Developed and customized Sales Cloud with Process Builder, Flows, and Lighting components.
  • Performed WordPress API integration for lead management and to retrieve customer interaction history.
  • Created the marketing analytics framework with Datorama.
  • Handled multiple BU Pardot implementations. Managed marketing data from various sources and built customer journeys.
Technologies: Salesforce Programming, Salesforce Service Cloud, Salesforce Sales Cloud, Pardot

Salesforce Architect and Analytics Cloud Consultant

2019 - 2019
BMW
  • Developed and planned a continuous delivery strategy for a Salesforce Analytics Cloud project.
  • Supported the creation of complex Einstein Analytics dashboards and reports.
  • Extended the existing dataflows with derived measures and dimensions for extending current data sources.
  • Used third-party tools to build dashboards like Power BI and Google Data Studio.
Technologies: Salesforce Programming, Python, Salesforce DX, Jenkins, Salesforce Einstein

Senior Salesforce Consultant and Developer

2017 - 2019
KWS
  • Served as a senior consultant and leading developer with a global (30+ countries) Salesforce roll out.
  • Handled the data migration from several SAP CRM and an in-house developed CRM system.
  • Developed a custom interface with accounting and eCommerce third-party solutions.
  • Implemented Salesforce Marketing Cloud with several BU solutions splinted worldwide by a region.
  • Implemented third-party analytics source providers like Google Analytics and DMP.
  • Developed Web and Lighting components to extend the Sales and Service cloud functionality.
  • Implemented B2B Salesforce Commerce Cloud for multiple markets.
Technologies: Salesforce Programming, SOAP, REST, Data Migration, Apex, Community Clouds, Service, Sales, Salesforce Lightning

Salesforce Consultant

2016 - 2016
Accenture and DKMS
  • Implemented a Salesforce nonprofit success pack for a worldwide charity organization.
Technologies: Salesforce Programming, Marketing Cloud, Sales

Salesforce Lightning Developer

2015 - 2015
Philip Morris International
  • Developed custom Lightning components for the Salesforce Community and implemented them on a partner engagement platform.
  • Built Batch and Apex triggers to support the marketing process between Sales and Community clouds.
  • Created the technical design of a global template based on the Salesforce Community Cloud for global rollout.
  • Developed custom REST interfaces with Dell Boomi and Standard Apex capabilities.
Technologies: Salesforce Programming, Community Clouds, JavaScript, SOQL, Salesforce Lightning, Visualforce, Apex

Salesforce Business Analyst

2014 - 2014
Qiagen
  • Merged two Salesforce instances after the medical startup acquisition by Qiagen.
  • Wrote functional design documents based on the fits and gaps between a Salesforce setup and customizations.
  • Conducted discovery workshops for business process descriptions and comparisons in both companies.
Technologies: Salesforce Programming, Salesforce Service Cloud, Salesforce

Lightning and Web Components Development

I developed a complete SDFC solution based on Lightning components for surveys and task execution.

Features:
• The task could be distributed to specific criteria-based audience users
• The question could contain different types, and after execution, the user receives points
• The Lightning component is entirely configurable and used in the community in combination with other components

APEX, SOQL, and Visualforce Pages Development

I designed, developed, and tested APEX classes, triggers, and Visualforce pages. I also accomplished different tasks related to Salesforce customization, data modeling, security settings configurations, data management, integration development, and workflow process creation.

Salesforce Implementation for a Stock Analytics Research Infrastructure Platform

I managed a Salesforce Sales Cloud implementation for a group of companies that provide stock market research and analytics. Utilizing Salesforce Pardot, I established the process for B2B marketing automation and lead generation. I also integrated Salesforce invoices and payments into QB API.

Einstein Analytics Cloud Continuous Deployment

Implemented a robust and efficient continuous deployment process utilizing Jenkins, Ant, and Salesforce DX. My primary focus was on integrating the Analytics Cloud platform to enhance data analytics capabilities and drive informed decision-making across multiple manufacturing facilities located throughout Europe.
2012 - 2014

Master's Degree in Electronic Business

Fulda University of Applied Sciences - Fulda, Germany

2007 - 2011

Bachelor's/Master's Combined Degree in Computer Science

Baltic State Technical University - Saint Petersburg, Russia

NOVEMBER 2021 - PRESENT

Salesforce Certified Marketing Cloud Administrator

Salesforce

AUGUST 2020 - PRESENT

Salesforce Certified Service Cloud Consultant

Salesforce

JULY 2020 - PRESENT

Salesforce Certified Marketing Cloud Developer

Salesforce

JUNE 2020 - PRESENT

Salesforce Certified Marketing Cloud Email Specialist

Salesforce

APRIL 2020 - PRESENT

Salesforce Certified Pardot Specialist

Salesforce

MARCH 2020 - PRESENT

Salesforce Certified Community Cloud Consultant

Salesforce

JANUARY 2020 - PRESENT

Lightning Experience Reports and Dashboards Specialist

Salesforce

JUNE 2019 - PRESENT

Salesforce Certified Data Architecture and Management Designer

Salesforce

MAY 2019 - PRESENT

Salesforce Certified System Architect

Salesforce

APRIL 2019 - PRESENT

Salesforce Certified Identity and Access Management Designer

Salesforce

APRIL 2019 - PRESENT

Salesforce Certified Einstein Analytics and Discovery Consultant

Salesforce

DECEMBER 2018 - PRESENT

Salesforce Certified Development Lifecycle and Deployment Designer

Salesforce

JUNE 2018 - PRESENT

Salesforce Certified Application Architect 

Salesforce

MAY 2018 - PRESENT

Salesforce Certified Advanced Administrator

Salesforce

APRIL 2018 - PRESENT

Salesforce Certified Integration Architecture Designer

Salesforce

NOVEMBER 2017 - PRESENT

Professional Scrum Master Level I (PSM I)

Salesforce

JULY 2017 - PRESENT

Salesforce Platform Developer I

Salesforce

JUNE 2017 - PRESENT

Dell Boomi Integration Developer and Administrator

Dell

MAY 2017 - PRESENT

Salesforce Certified Sharing and Visibility Designer 

Salesforce

APRIL 2017 - PRESENT

Certified Platform App Builder Salesforce

Salesforce

JULY 2016 - PRESENT

Salesforce Administrator 

Salesforce

JUNE 2016 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce

Libraries/APIs

REST APIs, Salesforce API, Salesforce REST API, QuickBooks API, Google Maps API, Google API

Tools

Salesforce Marketing Cloud, Visualforce Pages, Salesforce Dataloader, Salesforce Sales Cloud, Salesforce Einstein, Pardot, Jenkins, Salesforce DX, Google Analytics, Jira, Git, Erply

Frameworks

Lightning Components, Visualforce

Languages

SOQL, JavaScript, SQL, XML, Apex, Python, Salesforce Object Search Language (SOSL)

Paradigms

REST, Unit Testing, Agile, Scrum, Model View Controller (MVC), B2B, Business Intelligence (BI), DevOps

Platforms

Salesforce, Salesforce SOQL/SOSL, MuleSoft

Storage

MySQL, JSON, Databases

Other

Salesforce Service Cloud, Marketing Cloud, Salesforce Community, Customer Relationship Management (CRM), System Integration, Business Analysis, Salesforce Programming, Data Loading, Salesforce Lightning, Web Components, Community Clouds, Salesforce Apex, System Architecture, Salesforce Cloud Flow, Lightning Web Components (LWC), QuickBooks Online, Sales, Service, Data Migration, SOAP, Analytics, Triggers, Integration, Communities, HTML Email, Email, Business to Business (B2B), Reports, Enterprise Systems, Business Processes, SAP, Engineering Software, Computer Science, Salesforce Reporting & Dashboards, Salesforce Reports, Data Modeling, Data Architecture, Authorization, Identity & Access Management (IAM), Reporting, Einstein Analytics, Salesforce Development Community (SFDC), Development

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