Samuel Assaf, Salesforce Developer in Port Rowan, ON, Canada
Samuel Assaf

Salesforce Developer in Port Rowan, ON, Canada

Member since August 25, 2022
Samuel is a certified Salesforce application architect with extensive experience in designing tailored Salesforce solutions for his clients. In the past year, he implemented Field Service Lightning, Health Cloud, Sales Cloud, and various integrations and third-party solutions for several enterprises and SMB clients. His drive to squeeze the most out of Salesforce will bridge the gap between the client's vision and the Salesforce expertise they need to bring that vision to life.
Samuel is now available for hire

Portfolio

  • Self-employed
    Apex, Salesforce, Blackthorn Payments, Architecture, Lightning Components...
  • NuAge Experts
    Salesforce, Management, Blackthorn Payments, Field Service Lightning...

Experience

  • Salesforce Sales Cloud 3 years
  • Apex 3 years
  • Salesforce Lightning 3 years
  • Blackthorn Payments 2 years
  • Salesforce Scheduler 2 years
  • Salesforce Experience Cloud 2 years
  • Field Service Mobile 1 year
  • Field Service Lightning 1 year

Location

Port Rowan, ON, Canada

Availability

Part-time

Preferred Environment

Salesforce, Salesforce Lightning, Field Service Lightning, Salesforce Scheduler, Blackthorn Payments, Health Cloud, Salesforce Sales Cloud, Salesforce Community, Salesforce Experience Cloud, Field Service Mobile

The most amazing...

...solution I've implemented is a scheduling and payment system for a therapy practice to book appointments and collect payment in Salesforce.

Employment

  • Salesforce Developer | Architect

    2020 - PRESENT
    Self-employed
    • Migrated a therapy practice's legacy CRM to Salesforce Health Cloud. Due to the data model of the original CRM, discoveries and thorough data mapping sessions were conducted to prevent any data loss through the migration.
    • Designed custom process workflows to increase productivity across the client services, accounting, marketing, and therapy departments. As a result, the number of clicks and manual steps was drastically reduced with their new Salesforce experience.
    • Developed a scheduling and payment system using Blackhorn Payments, Lightning Scheduler, REST APIs, and Lightning Web Components. Internal and external users could now book and pay for an appointment online in just four clicks.
    • Designed custom apex-sharing to ensure uncompromised security. A client could see multiple therapists, but each therapist should only be able to access their own client's appointments. The custom-sharing design upholds the privacy of every client.
    • Launched a secure self-service appointment booking and payment system by using Experience Sites. Clients can log in to the Salesforce Experience Site, complete forms, and book appointments.
    • Designed an automatic payment system to automatically charge a client's credit card the day before their appointment. This drastically increased productivity for the accounting department, reduced A/R by 80%, and provided convenience for clients.
    Technologies: Apex, Salesforce, Blackthorn Payments, Architecture, Lightning Components, Salesforce Lightning, Health Cloud, Salesforce Community, Salesforce Apex
  • Salesforce Delivery Manager

    2021 - 2022
    NuAge Experts
    • Increased Salesforce implementations by monitoring ongoing projects and developing course correction plans that involved working with project teams and clients.
    • Served as a subject matter expert for declarative automation best practices for the project team of 14. Reviewed organization, architecture, and business process design to ensure scalability and ease of use for clients.
    • Increased the delivery manager productivity and project monitoring accuracy by implementing new standards and processes, resulting in 12 hours of productivity saved each week across a team of six managers.
    Technologies: Salesforce, Management, Blackthorn Payments, Field Service Lightning, Field Service Mobile, Health Cloud, Salesforce Community, Salesforce Experience Cloud, Salesforce Lightning, Salesforce Sales Cloud, Salesforce Scheduler

Experience

  • Family TLC—Health Cloud Implementation

    A full therapy practice migration from a legacy, on-premises CRM to Salesforce Health Cloud.

    As the architect and developer, I led the project and ensured that all business operations were streamlined for the next era of technology. Business advancements included automatic payment with Stripe via Blackthorn Payments, QuickBooks integration via middleware technology, customer portals using Experience Cloud, and internal and external appointment booking using Salesforce Scheduler. As a result, the business deduplicated its data, decreased its AR, and increased productivity across all departments, including therapists, client services, and bookkeeping.

Skills

  • Tools

    Salesforce Sales Cloud, Field Service Lightning
  • Platforms

    Salesforce
  • Other

    Salesforce Lightning, Salesforce Scheduler, Blackthorn Payments, Field Service Mobile, Certified Salesforce Administrator, Health Cloud, Salesforce Community, Salesforce Experience Cloud, Architecture, Salesforce Apex
  • Paradigms

    Management
  • Languages

    Apex
  • Frameworks

    Lightning Components

Certifications

  • Salesforce Certified Application Architect
    MARCH 2022 - PRESENT
    Salesforce

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