Tomislav Blažek, Salesforce Developer in Zagreb, Croatia
Tomislav Blažek

Salesforce Developer in Zagreb, Croatia

Member since February 2, 2019
Tomislav is a Salesforce Certified Application and System Architect/Developer with several years of Salesforce experience (a full software development lifecycle dev stack). He’s led several teams in the development of various order management solutions including Salesforce-based ones (extensions, development, integration, support). Besides his Salesforce expertise, Tomislav has a solid foundation in Java and is comfortable working remotely and onsite.
Tomislav is now available for hire

Portfolio

  • CloudSense
    Salesforce, Salesforce Sales Cloud, Salesforce Service Cloud...
  • CloudSense
    Salesforce, Jira, Scaled Agile Framework (SAFe), Salesforce Apex...
  • CloudSense
    Salesforce, Salesforce Apex, Ant Migration Tool, Salesforce Partner Portal...

Experience

  • Salesforce Dataloader 7 years
  • Salesforce Apex 7 years
  • Salesforce 7 years
  • Saleforce Apex Triggers 7 years
  • Salesforce Ant Migration Tool 7 years
  • CloudSense 6 years
  • CloudSense O&S Telecoms Module 6 years

Location

Zagreb, Croatia

Availability

Part-time

Preferred Environment

Salesforce, Visual Studio Code

The most amazing...

...thing I've developed was a configurable order management process with integrations between Salesforce and provisioning/billing systems for telecoms.

Employment

  • Principal Consultant | Solution Architect

    2019 - 2021
    CloudSense
    • Implemented, as the lead technical consultant/developer, the CloudSense CPQ and order management solution in UPC Switzerland; extended the OOTB solution by utilizing Salesforce Apex, Visualforce, Lightning, Ant Migration Tool, and Git.
    • Managed a team of eight CloudSense technical and functional consultants—advising about Salesforce and CloudSense best practices while implementing the CloudSense CPQ and order management solution for VodafoneZiggo.
    • Supervised the implementation of the omnichannel CloudSense and Salesforce solution for VodafoneZiggo; as a lead CloudSense solution architect, I harmonized multiple implementation streams, both CloudSense and Salesforce teams, into a working E2E solution.
    • Delivered high-level and low-level design for the implementation of an order fulfillment process for VodafoneZiggo, giving inputs to both Salesforce and CloudSense developers; this included configurable workflows and custom field service management implementation.
    Technologies: Salesforce, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Lightning, Lightning Web Components (LWC), CloudSense Orchestrator, CloudSense CPQ, Salesforce Apex, Salesforce Cloud Flow, yEd, Conga Composer, PDF Butler, CloudSense Creator, Salesforce Dataloader
  • Senior Technical Consultant | Solution Architect

    2017 - 2019
    CloudSense
    • Led a team of CloudSense/Salesforce technical consultants in the implementation of the CloudSense CPQ and O&S telecoms module for Liberty Global (Ziggo, Unitymedia, Virgin Media Business); was responsible for defining and reviewing the tasks (through Jira and Git).
    • Supported and advised Infosys Salesforce consultants in the configuration and implementation of CloudSense products (CPQ, O&S Telecoms Module, Orchestrator); extended the solution by utilizing Apex, Visualforce, Lightning, Ant Migration Tool, and Git.
    • Delivered high-level and low-level design of order management processes/implementation as a CloudSense solution designer—supporting manual (via case management of the service cloud), and automated integration with provisioning and billing systems.
    Technologies: Salesforce, Jira, Scaled Agile Framework (SAFe), Salesforce Apex, Salesforce Service Cloud, Salesforce Sales Cloud, CloudSense Orchestrator, CloudSense CPQ, Salesforce Lightning, Visualforce, Salesforce REST API, REST APIs, Salesforce Change Sets, Salesforce Ant Migration Tool, yEd, Git, Conga Composer, CloudSense Creator, PDF Butler, Salesforce Dataloader
  • Technical Consultant

    2014 - 2017
    CloudSense
    • Developed extensions of a Salesforce Sales Cloud implementation at Sophos Ltd. (Apex triggers, workflows, custom Visualforce pages exposed through a partner portal, integrations using Cast Iron, and Ant Migration Tooling was used for deployments).
    • Supported the implementation of CloudSense CPQ for Ziggo NL. This included CPQ configuration and building custom extensions of Salesforce (custom Visualforce pages, integrations with availability check systems through REST callouts).
    • Extended the OOTB capabilities of CloudSense Anywhere iPad application by using JavasScript and Salesforce REST Apex API.
    Technologies: Salesforce, Salesforce Apex, Ant Migration Tool, Salesforce Partner Portal, Visualforce, Jira, Bitbucket, Git, WebSphere Cast Iron, CloudSense, CloudSense CPQ, CloudSense O&S Telecoms Module, Conga Composer, Salesforce Sales Cloud, Salesforce Dataloader
  • Software Engineer

    2011 - 2014
    IN2
    • Contributed to the design and implementation of web applications for investment funds using Java, Vaadin, and Oracle PL/SQL.
    • Implemented a system for money distribution and vault management using Java, Vaading, and PL/SQL. The system was also integrated with money-counting machines and signature pads.
    • Held pre-sales demos showcasing the possibilities of products that I had either designed or had developed with a team (e.g., web applications for investment funds).
    Technologies: Java, Vaadin, SQL, PL/SQL, Oracle PL/SQL, JasperReports, Apache Tomcat, Jira

Experience

  • Customer Order Management | VodafoneZiggo

    I designed and led a team of CloudSense and Salesforce developers for this project. I also partially implemented the fully configurable order management (order provisioning) process for VodafoneZiggo.

    Project Details:
    • Utilized custom metadata types as a configuration matrix, which drove the process templates implemented in CloudSense Orchestrator.
    • Implemented Lightning Web Components for custom case layouts as part of the manual process steps.
    • Integrated an external benefit calculation system as part of the automated steps using the Salesforce Apex REST API and Apex HTTP callouts.

  • Money-tracking System | FinaGS

    I developed a web application called FinaGS for IN2 Group, a Croatian company. It was responsible for storing (in a treasury) and distributing money to and from local banks or stores.

    As a Java software engineer, I was responsible for implementing the application's front end using the Vaadin framework and relating the front-end data via Spring to Oracle RDBMS.

    Data input was done manually by the users via the front-end (as part of the treasury) or collected by money-counting machines integrated with the application.
    Additionally, all process flow steps—from collecting the money, counting, storing, and distributing—were configured and tracked using a BPMN ActiveVOS tooling suite.

  • Pan-European CPQ and Order Management Implementation | Catalyst Project at Liberty Global

    As part of the Catalyst Project CloudSense team, we were responsible for implementing a CPQ and order management Pan-European Solution at Liberty Global.

    As per Pan-European project requirements, sales agents from multiple European countries needed to use the same Salesforce production instance. The underlying lead-to-order and order-to-use processes should be triggered accordingly to the sales agent location.

    To fulfill the requirements, I designed and implemented a Pan-European MACD page (used for telco subscription changes) using various Apex design patterns (strategy, decorator, facade) and Salesforce Visualforce pages utilizing REST callouts for gathering data from the external address systems.

    Additionally, I designed and implemented configurable, product-driven order management (provisioning and billing) processes using Salesforce Apex, triggers, and the Salesforce Apex REST API combined with CloudSense Orchestrator for placing orders in various provisioning systems (CableMaster, Jira) and billing systems.

Skills

  • Languages

    SQL, Apex, Java, Java 6, JavaScript
  • Frameworks

    Visualforce, Lightning Components, Vaadin, Scaled Agile Framework (SAFe), Spring
  • Tools

    Process Builder, Salesforce Dataloader, Salesforce Sales Cloud, Batch Apex, Salesforce CPQ, Apache Tomcat, Jira, Bitbucket, Git, WebSphere Cast Iron, Conga Composer, yEd
  • Platforms

    Salesforce, Oracle, Visual Studio Code
  • Other

    Salesforce Apex, Apex Triggers, CloudSense, CloudSense CPQ, CloudSense Orchestrator, CloudSense O&S Telecoms Module, Saleforce Apex Triggers, Salesforce Change Sets, Salesforce Deployment Strategy, Salesforce Ant Migration Tool, Data Warehousing, Salesforce.com Administration, CloudSense Q2C, Salesforce Validation Rules, Salesforce Cloud Flow, Salesforce Approval Processes, Salesforce Service Cloud, Salesforce Ant Migration Tooling, Salesforce Sandboxes, Salesforce Apex SOAP API, Salesforce Outbound Messages, Salesforce Metadata API, Salesforce SSO, Salesforce oAuth, Salesforce Sharing Rules, Salesforce Apex Sharing, Salesforce Role Management, Salesforce Data Modeling, Salesforce Data Migration, Salesforce Query Optimization, Salesforce Skinny Tables, Salesforce Aura Components, Ant Migration Tool, Salesforce Partner Portal, Salesforce Lightning, CloudSense Creator, PDF Butler, ActiveVOS, CloudSense Orchestator, Data Warehouse Design, Lightning Web Components (LWC)
  • Libraries/APIs

    Salesforce API, Salesforce REST API, Salesforce SOAP API, REST APIs, Salesforce Bulk API, JasperReports
  • Paradigms

    Spatial Databases
  • Storage

    Databases, PL/SQL, Oracle PL/SQL

Education

  • Master's Degree in Information and Communication Technology
    2009 - 2011
    University of Zagreb, Faculty of Electrical Engineering and Computing - Zagreb, Croatia
  • Bachelor's Degree in Computing (Specialization in Telecommunications and Informatics)
    2004 - 2009
    University of Zagreb, Faculty of Electrical Engineering and Computing - Zagreb, Croatia

Certifications

  • Salesforce Certified JavaScript Developer I
    JUNE 2021 - PRESENT
    Salesforce
  • Salesforce Certified CPQ Specialist
    JANUARY 2021 - PRESENT
    Salesforce
  • Salesforce Certified Platform Developer II
    NOVEMBER 2020 - PRESENT
    Salesforce
  • Salesforce Certified Application Architect
    SEPTEMBER 2020 - PRESENT
    Salesforce
  • Salesforce Certified Data Architecture and Management Designer
    SEPTEMBER 2020 - PRESENT
    Salesforce
  • Salesforce Certified Sharing and Visibility Designer
    SEPTEMBER 2020 - PRESENT
    Salesforce
  • Salesforce Certified Identity and Access Management Designer
    FEBRUARY 2019 - PRESENT
    Salesforce
  • Salesforce Certified System Architect
    FEBRUARY 2019 - PRESENT
    Salesforce
  • Salesforce Certified Integration Architecture Designer
    NOVEMBER 2018 - PRESENT
    Salesforce
  • Salesforce Certified Development Lifecycle and Deployment Designer
    SEPTEMBER 2018 - PRESENT
    Salesforce
  • Salesforce Certified Platform Developer I
    OCTOBER 2016 - PRESENT
    Salesforce
  • Salesforce Certified Service Cloud Consultant
    OCTOBER 2016 - PRESENT
    Salesforce
  • Salesforce Certified Platform App Builder
    SEPTEMBER 2016 - PRESENT
    Salesforce
  • CS 401 Q2C Commerce Platform
    APRIL 2016 - PRESENT
    CloudSense
  • Salesforce Certified Sales Cloud Consultant
    APRIL 2015 - PRESENT
    Salesforce
  • Salesforce Certified Administrator
    MARCH 2015 - PRESENT
    Salesforce
  • Salesforce.com Certified Force.com Developer
    MARCH 2015 - PRESENT
    Salesforce
  • Vaadin 7 Certified Developer
    OCTOBER 2014 - PRESENT
    Vaadin
  • Oracle Certified Professional, Java SE 6 Programmer
    SEPTEMBER 2012 - PRESENT
    Oracle

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