Tomislav Blažek, Developer in Zagreb, Croatia
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Tomislav Blažek

Verified Expert  in Engineering

Salesforce Developer

Location
Zagreb, Croatia
Toptal Member Since
February 18, 2021

Tomislav is a Salesforce Certified Application and System Architect/Developer with several years of Salesforce experience (a full software development lifecycle dev stack). He’s led several teams in the development of various order management solutions including Salesforce-based ones (extensions, development, integration, support). Besides his Salesforce expertise, Tomislav has a solid foundation in Java and is comfortable working remotely and onsite.

Portfolio

CloudSense
Salesforce, Salesforce Sales Cloud, Salesforce Service Cloud...
CloudSense
Salesforce, Jira, Scaled Agile Framework (SAFe), Salesforce Apex...
CloudSense
Salesforce, Salesforce Apex, Ant Design, Salesforce Partner Portal, Visualforce...

Experience

Availability

Part-time

Preferred Environment

Salesforce, Visual Studio Code (VS Code)

The most amazing...

...thing I've developed was a configurable order management process with integrations between Salesforce and provisioning/billing systems for telecoms.

Work Experience

Principal Consultant | Solution Architect

2019 - 2021
CloudSense
  • Implemented, as the lead technical consultant/developer, the CloudSense CPQ and order management solution in UPC Switzerland; extended the OOTB solution by utilizing Salesforce Apex, Visualforce, Lightning, Ant Migration Tool, and Git.
  • Managed a team of eight CloudSense technical and functional consultants—advising about Salesforce and CloudSense best practices while implementing the CloudSense CPQ and order management solution for VodafoneZiggo.
  • Supervised the implementation of the omnichannel CloudSense and Salesforce solution for VodafoneZiggo; as a lead CloudSense solution architect, I harmonized multiple implementation streams, both CloudSense and Salesforce teams, into a working E2E solution.
  • Delivered high-level and low-level design for the implementation of an order fulfillment process for VodafoneZiggo, giving inputs to both Salesforce and CloudSense developers; this included configurable workflows and custom field service management implementation.
Technologies: Salesforce, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Lightning, Lightning Web Components (LWC), CloudSense Orchestrator, Salesforce Apex, Salesforce Cloud Flow, yEd, Conga Composer, PDF, CloudSense, Salesforce Dataloader

Senior Technical Consultant | Solution Architect

2017 - 2019
CloudSense
  • Led a team of CloudSense/Salesforce technical consultants in the implementation of the CloudSense CPQ and O&S telecoms module for Liberty Global (Ziggo, Unitymedia, Virgin Media Business); was responsible for defining and reviewing the tasks (through Jira and Git).
  • Supported and advised Infosys Salesforce consultants in the configuration and implementation of CloudSense products (CPQ, O&S Telecoms Module, Orchestrator); extended the solution by utilizing Apex, Visualforce, Lightning, Ant Migration Tool, and Git.
  • Delivered high-level and low-level design of order management processes/implementation as a CloudSense solution designer—supporting manual (via case management of the service cloud), and automated integration with provisioning and billing systems.
Technologies: Salesforce, Jira, Scaled Agile Framework (SAFe), Salesforce Apex, Salesforce Service Cloud, Salesforce Sales Cloud, CloudSense Orchestrator, Salesforce Lightning, Visualforce, Salesforce REST API, REST APIs, Salesforce Ant Migration Tool, yEd, Git, Conga Composer, CloudSense, PDF, Salesforce Dataloader

Technical Consultant

2014 - 2017
CloudSense
  • Developed extensions of a Salesforce Sales Cloud implementation at Sophos Ltd. (Apex triggers, workflows, custom Visualforce pages exposed through a partner portal, integrations using Cast Iron, and Ant Migration Tooling was used for deployments).
  • Supported the implementation of CloudSense CPQ for Ziggo NL. This included CPQ configuration and building custom extensions of Salesforce (custom Visualforce pages, integrations with availability check systems through REST callouts).
  • Extended the OOTB capabilities of CloudSense Anywhere iPad application by using JavasScript and Salesforce REST Apex API.
Technologies: Salesforce, Salesforce Apex, Ant Design, Salesforce Partner Portal, Visualforce, Jira, Bitbucket, Git, WebSphere Cast Iron, CloudSense, Conga Composer, Salesforce Sales Cloud, Salesforce Dataloader

Software Engineer

2011 - 2014
IN2
  • Contributed to the design and implementation of web applications for investment funds using Java, Vaadin, and Oracle PL/SQL.
  • Implemented a system for money distribution and vault management using Java, Vaading, and PL/SQL. The system was also integrated with money-counting machines and signature pads.
  • Held pre-sales demos showcasing the possibilities of products that I had either designed or had developed with a team (e.g., web applications for investment funds).
Technologies: Java, Vaadin, SQL, PL/SQL, Oracle PL/SQL, JasperReports, Apache Tomcat, Jira

Customer Order Management | VodafoneZiggo

I designed and led a team of CloudSense and Salesforce developers for this project. I also partially implemented the fully configurable order management (order provisioning) process for VodafoneZiggo.

Project Details:
• Utilized custom metadata types as a configuration matrix, which drove the process templates implemented in CloudSense Orchestrator.
• Implemented Lightning Web Components for custom case layouts as part of the manual process steps.
• Integrated an external benefit calculation system as part of the automated steps using the Salesforce Apex REST API and Apex HTTP callouts.

Money-tracking System | FinaGS

I developed a web application called FinaGS for IN2 Group, a Croatian company. It was responsible for storing (in a treasury) and distributing money to and from local banks or stores.

As a Java software engineer, I was responsible for implementing the application's front end using the Vaadin framework and relating the front-end data via Spring to Oracle RDBMS.

Data input was done manually by the users via the front-end (as part of the treasury) or collected by money-counting machines integrated with the application.
Additionally, all process flow steps—from collecting the money, counting, storing, and distributing—were configured and tracked using a BPMN ActiveVOS tooling suite.

Pan-European CPQ and Order Management Implementation | Catalyst Project at Liberty Global

As part of the Catalyst Project CloudSense team, we were responsible for implementing a CPQ and order management Pan-European Solution at Liberty Global.

As per Pan-European project requirements, sales agents from multiple European countries needed to use the same Salesforce production instance. The underlying lead-to-order and order-to-use processes should be triggered accordingly to the sales agent location.

To fulfill the requirements, I designed and implemented a Pan-European MACD page (used for telco subscription changes) using various Apex design patterns (strategy, decorator, facade) and Salesforce Visualforce pages utilizing REST callouts for gathering data from the external address systems.

Additionally, I designed and implemented configurable, product-driven order management (provisioning and billing) processes using Salesforce Apex, triggers, and the Salesforce Apex REST API combined with CloudSense Orchestrator for placing orders in various provisioning systems (CableMaster, Jira) and billing systems.
2009 - 2011

Master's Degree in Information and Communication Technology

University of Zagreb, Faculty of Electrical Engineering and Computing - Zagreb, Croatia

2004 - 2009

Bachelor's Degree in Computing (Specialization in Telecommunications and Informatics)

University of Zagreb, Faculty of Electrical Engineering and Computing - Zagreb, Croatia

JUNE 2021 - PRESENT

Salesforce Certified JavaScript Developer I

Salesforce

JANUARY 2021 - PRESENT

Salesforce Certified CPQ Specialist

Salesforce

NOVEMBER 2020 - PRESENT

Salesforce Certified Platform Developer II

Salesforce

SEPTEMBER 2020 - PRESENT

Salesforce Certified Application Architect

Salesforce

SEPTEMBER 2020 - PRESENT

Salesforce Certified Data Architecture and Management Designer

Salesforce

SEPTEMBER 2020 - PRESENT

Salesforce Certified Sharing and Visibility Designer

Salesforce

FEBRUARY 2019 - PRESENT

Salesforce Certified Identity and Access Management Designer

Salesforce

FEBRUARY 2019 - PRESENT

Salesforce Certified System Architect

Salesforce

NOVEMBER 2018 - PRESENT

Salesforce Certified Integration Architecture Designer

Salesforce

SEPTEMBER 2018 - PRESENT

Salesforce Certified Development Lifecycle and Deployment Designer

Salesforce

OCTOBER 2016 - PRESENT

Salesforce Certified Platform Developer I

Salesforce

OCTOBER 2016 - PRESENT

Salesforce Certified Service Cloud Consultant

Salesforce

SEPTEMBER 2016 - PRESENT

Salesforce Certified Platform App Builder

Salesforce

APRIL 2016 - PRESENT

CS 401 Q2C Commerce Platform

CloudSense

APRIL 2015 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce

MARCH 2015 - PRESENT

Salesforce Certified Administrator

Salesforce

MARCH 2015 - PRESENT

Salesforce.com Certified Force.com Developer

Salesforce

OCTOBER 2014 - PRESENT

Vaadin 7 Certified Developer

Vaadin

SEPTEMBER 2012 - PRESENT

Oracle Certified Professional, Java SE 6 Programmer

Oracle

Libraries/APIs

Salesforce API, Salesforce REST API, Salesforce SOAP API, REST APIs, Salesforce Bulk API, JasperReports, Metadata API

Tools

Process Builder, Salesforce Dataloader, Salesforce Sales Cloud, Batch Apex, Salesforce CPQ, Apache Tomcat, Jira, Bitbucket, Git, WebSphere Cast Iron, Conga Composer, yEd

Frameworks

Visualforce, Lightning Components, Vaadin, Ant Design, Scaled Agile Framework (SAFe), Spring

Platforms

Salesforce, Oracle, Visual Studio Code (VS Code)

Languages

SQL, Apex, Java, Java 6, JavaScript

Storage

Databases, PL/SQL, Oracle PL/SQL

Paradigms

Spatial Databases, Management

Other

Salesforce Apex, Apex Triggers, CloudSense, CloudSense Orchestrator, Salesforce Deployment, Salesforce Ant Migration Tool, Salesforce Service Cloud, Salesforce Development Community (SFDC), Data Warehousing, Salesforce.com Administration, Validation, Salesforce Cloud Flow, Query Optimization, Salesforce Aura Component, Salesforce Partner Portal, Salesforce Lightning, PDF, ActiveVOS, Data Warehouse Design, Lightning Web Components (LWC), OAuth, SOAP, APIs, Data Migration, Data Modeling, Single Sign-on (SSO)

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