Verified Expert in Engineering
The most amazing...
...experience is being an all-rounder who helps a Bay Area company rationalize and standardize their Salesforce implementation and delivery process.
Australia and New Zealand Banking Group
- Led a squad to deliver a new solution to assess and evaluate customer service processes.
- Participated in code review and contributed to the overall codebase.
- Collaborated with a team member to assist in the production release process.
- Mentored a junior team member to upskill their coding skills.
Salesforce Freelancer | Instructor
- Released 10+ online courses with 50+ students enrolled and became a top-rated instructor on a leading Salesforce learning platform in China.
- Taught Salesforce Lightning Web Components (LWC) for an officially registered Salesforce training partner.
Senior Salesforce Technical Consultant
- Trained internal developers to help them upskill and learn the latest Salesforce knowledge.
- Provided technical solutions to streamline internal development and deployment processes.
- Contributed to GridX's AppExchange app and built several reusable Lightning components using Lightning Web Components.
- Coordinated Salesforce teams across the world to deliver multiple projects to clients across the United States.
- Collaborated with back-end team in China to integrate GridX's native React app with Salesforce Sales Cloud and Experience Cloud.
Open Universities Australia
- Collaborated with all members of the product team, including a product manager, business analyst, web developer, and testers, to develop Salesforce and integrations with other systems.
- Worked closely with Salesforce trade, including a business analyst, marketing consultant, administrator, and developer, to maintain and extend the Salesforce org and implementation.
- Assisted in the delivery of company-level products to external customers by working across product teams.
- Played a key role in delivering work products in 2-week sprints within an Agile environment.
- Developed Salesforce triggers, flows, integrations, and Lighting Web Components.
- Performed debugging, troubleshooting, and code reviews to maintain the codebase.
Salesforce Admin | Developer
- Performed system administration functions, including the configuration of Salesforce security settings, automation rules, custom objects and fields, email templates, system analysis, and reports.
- Customized and developed system components, using Apex API, triggers, flow, Visualforce pages, and Lightning Components.
- Configured and supported multiple Salesforce platforms simultaneously.
- Communicated with stakeholders about project progress, including the project manager, business analyst, senior developer, and clients.
- Delivered Salesforce training on both standard Salesforce functionality and custom configuration.
- Stayed current on how Salesforce integrates with other systems to make recommendations about potential integrations.
- Consulted with senior HR leaders to define and clean up the system data model.
- Collaborated with HR staff members to consolidate the HR system data.
- Improved the data quality and relationships of the overall HR system.
Salesforce Sitecore Integration
Salesforce AWS S3 Integration
Salesforce REST API, Salesforce API, Salesforce Bulk API, React, Node.js
Salesforce DX, Salesforce Sales Cloud, Salesforce Marketing Cloud, Pardot, Salesforce Dataloader, Batch Apex, Git, GitHub, Bitbucket, Jira, Confluence, GitLab
Salesforce, Salesforce SOQL/SOSL, Heroku, Amazon Web Services (AWS), Oracle, Azure, Docker
Salesforce Experience Cloud, Salesforce System Architect, Salesforce Platform Developer I Certification, Salesforce Certified Platform App Builder, Salesforce Service Cloud, Salesforce System Administration, Integration, Salesforce Lightning, AWS Certified Solution Architect, Salesforce Platform Developer II Certification, Salesforce Community Cloud Certification, Certified Salesforce Administrator, Apex Triggers, Salesforce Apex, Salesforce Cloud Flow, Salesforce Reports, Salesforce Programming, Queueable Apex, Architecture, Applications, Data Architecture, Salesforce Community, Design, Data Modeling, Process Mapping, IT Project Management, Salesforce Education Cloud, Pub/Sub, GitFlow, IT Business Analysis, Copado, ITIL V3 Foundation Certified, Lightning Web Components (LWC), AWS Certified Developer, User Experience (UX), SDLS
Databases, Amazon S3 (AWS S3), Google Cloud
Master's Degree in Information Systems
University of Melbourne - Melbourne, Australia
Bachelor's Degree in Business
Swinburne University of Technology - Melbourne, Australia
Salesforce Certified Nonprofit Cloud Consultant
Docker Certified Associate
Google Cloud Certified - Associate Cloud Engineer
Microsoft Certified: Azure Fundamentals
Google Cloud Digital Leader
Salesforce Certified User Experience (UX) Designer
AWS Certified Developer - Associate
AWS Certified Solutions Architect - Associate
Salesforce Certified Heroku Architecture Designer
Salesforce Certified Education Cloud Consultant
Salesforce Certified Platform Developer II
Salesforce Certified Community Cloud Consultant
AWS Certified Cloud Practitioner
Salesforce Certified System Architect
Salesforce Certified Identity and Access Management Designer
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce Certified Integration Architecture Designer
Salesforce Certified Sharing and Visibility Designer
Salesforce Certified Data Architecture and Management Designer
Salesforce Certified Application Architect
Salesforce Certified Platform Developer I
Salesforce Certified Pardot Consultant
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Platform App Builder
Salesforce Certified Pardot Specialist
Salesforce Certified Service Cloud Consultant
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Advanced Administrator
ITIL Foundation Certificate in IT Service Management
Salesforce Certified Administrator