Salesforce Engineer
2021 - PRESENTAustralia and New Zealand Banking Group- Led a squad to deliver a new solution to assess and evaluate customer service processes.
- Participated in code review and contributed to the overall codebase.
- Collaborated with a team member to assist in the production release process.
- Mentored a junior team member to upskill their coding skills.
Technologies: Apex, Lightning Web Components (LWC), Salesforce DX, Confluence, Jira, GitFlow, GitHub, GitSalesforce Freelancer | Instructor
2020 - PRESENTFreelancer- Released 10+ online courses with 50+ students enrolled and became a top-rated instructor on a leading Salesforce learning platform in China.
- Provided a course on Udemy to help students prepare for the Salesforce JavaScript Developer I certification exam, with 50+ students enrolled.
- Taught Salesforce Lightning Web Components (LWC) for an officially registered Salesforce training partner.
Technologies: Salesforce, JavaScript, Lightning Components, Salesforce Lightning, Apex, Salesforce DX, Salesforce Programming, Lightning Web Components (LWC), Confluence, Jira, Bitbucket, GitFlow, GitHub, GitSenior Salesforce Technical Consultant
2020 - 2021GridX- Trained internal developers to help them upskill and learn the latest Salesforce knowledge.
- Provided technical solutions to streamline internal development and deployment processes.
- Contributed to GridX's AppExchange app and built several reusable Lightning components using Lightning Web Components.
- Coordinated Salesforce teams across the world to deliver multiple projects to clients across the United States.
- Collaborated with back-end team in China to integrate GridX's native React app with Salesforce Sales Cloud and Experience Cloud.
Technologies: Apex, JavaScript, Integration, Confluence, Jira, Bitbucket, GitFlow, GitHub, GitSoftware Engineer
2019 - 2021Open Universities Australia- Collaborated with all members of the product team, including a product manager, business analyst, web developer, and testers, to develop Salesforce and integrations with other systems.
- Worked closely with Salesforce trade, including a business analyst, marketing consultant, administrator, and developer, to maintain and extend the Salesforce org and implementation.
- Assisted in the delivery of company-level products to external customers by working across product teams.
- Played a key role in delivering work products in 2-week sprints within an Agile environment.
- Developed Salesforce triggers, flows, integrations, and Lighting Web Components.
- Performed debugging, troubleshooting, and code reviews to maintain the codebase.
Technologies: Salesforce, JavaScript, Apex, Amazon Web Services (AWS), Salesforce REST API, Lightning Components, Integration, Salesforce DX, Salesforce Sales Cloud, Node.js, Amazon S3 (AWS S3), Salesforce Lightning, Apex Triggers, Salesforce API, Salesforce Apex, Salesforce SOQL/SOSL, Salesforce Cloud Flow, Salesforce Reports, Salesforce Bulk API, Salesforce Dataloader, Salesforce Programming, Salesforce Service Cloud, Queueable Apex, Pub/Sub, Batch Apex, Confluence, Jira, Bitbucket, GitLab, GitFlow, GitHub, GitSalesforce Admin | Developer
2017 - 2019getNEXT- Performed system administration functions, including the configuration of Salesforce security settings, automation rules, custom objects and fields, email templates, system analysis, and reports.
- Customized and developed system components, using Apex API, triggers, flow, Visualforce pages, and Lightning Components.
- Configured and supported multiple Salesforce platforms simultaneously.
- Communicated with stakeholders about project progress, including the project manager, business analyst, senior developer, and clients.
- Delivered Salesforce training on both standard Salesforce functionality and custom configuration.
- Stayed current on how Salesforce integrates with other systems to make recommendations about potential integrations.
Technologies: Salesforce, JavaScript, Apex, Salesforce REST API, Lightning Components, Integration, Salesforce Sales Cloud, Apex Triggers, Salesforce Cloud Flow, Salesforce Reports, Salesforce Dataloader, Salesforce Programming, Salesforce Service Cloud, Queueable Apex, Confluence, Jira, GitFlow, GitHub, GitData Analyst
2016 - 2017Tabcorp- Consulted with senior HR leaders to define and clean up the system data model.
- Collaborated with HR staff members to consolidate the HR system data.
- Improved the data quality and relationships of the overall HR system.
Technologies: Oracle