IT Outsourcing Services

A World-class IT Outsourcing Company

IT Outsourcing Services – Increase Efficiency With Agile Tech Support

Transform your technology operations with Toptal’s IT Outsourcing Services. Led by IT experts, our teams implement cost-effective strategies and deliver reliable technical support that accelerates digital transformation while reducing operational overhead.

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Clients Served

35,000+

Total Vetted Professionals

30,000+

Toptal Total Projects Delivered

85,000+

Years in Business

15+

TRUSTED BY LEADING BRANDS

Our Services

Toptal IT Outsourcing Services

Explore a full spectrum of IT outsourcing services designed to streamline operations, enhance scalability, and reduce costs across infrastructure, applications, and support systems.

Infrastructure Management

Control costs and maximize uptime with reliable monitoring, maintenance, and optimization.

Help Desk Support

Deliver responsive, multitier technical support to maintain workforce productivity and satisfaction.

Cloud Migration

Simplify transitions to cloud platforms with seamless, secure migrations guided by cloud architects.

Custom Application Development

Build scalable, business-specific software tailored to your unique operational needs.

Cybersecurity Protection

Defend against threats with multilayered security strategies and continuous vulnerability assessment.

Application Maintenance

Maintain peak performance with regular updates, bug fixes, and technical support for your software.

Legacy System Modernization

Upgrade outdated systems to improve compatibility, performance, and cost-efficiency.

Remote Work Enablement

Strengthen distributed team performance with secure access, tools, and support services.

DevOps Implementation

Accelerate deployment cycles with automated CI/CD pipelines, infrastructure as code, and streamlined deployment workflows.

Analytics Operations

Gain insights from structured and unstructured data to support strategic decision-making.

Network Monitoring

Enhance visibility and prevent disruptions with real-time tracking and alerting tools.

Cloud-native Development

Deliver resilient, scalable applications with cloud-first architecture and services.

Looking for guidance about the perfect IT outsourcing service for your needs?

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PARTNERSHIP THAT WORKS

How We Deliver IT Outsourcing Services

Our IT outsourcing experts, with experience at leading companies, develop and deploy tailored solutions to meet your business needs and unique industry demands for sustainable results and long-term success.

Discover

A leader from our team works with you to understand your business challenges, pain points, and strategic goals to uncover new opportunities and identify the options to reach your objectives.

Define

Toptal leaders collaborate with your team to define your specific goals and service needs, evaluating multiple approaches and aligning requirements with your strategic objectives to define the best solution.

Develop

Once your service is defined and you have your talent or team on board, they will create your unique project timeline, process, and initial proposals, whether you’re migrating critical infrastructure or optimizing cross-platform support systems.

Deploy

Toptal will get to work, tracking quality assurance, handling project management, and maintaining the delivery schedule.

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Robert Orshaw

CEO, Technology Services

As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 500 companies.As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 500 companies.

Previously At

CUSTOMIZED SOLUTIONS

IT Outsourcing Solutions That Deliver Value

Toptal delivers leading IT outsourcing services through its diverse talent network and flexible delivery models. We implement the right skills at each project phase, blending expertise from various roles for seamless execution.

End-to-End Delivery by Toptal
On-demand Talent and Teams

End-to-End Delivery by Toptal

Comprehensive project delivery, tailored to your specific requirements.

CEO, Technology Services

Delivery Manager

IT Project Manager

Software Developer

Software Consultant

Cloud Architect

Cybersecurity Expert

IT Strategy Consultant

Robert Orshaw

CEO, Technology Services

Previously at

Technology Experience

35+ Years

Rachael Karaffa

Delivery Manager

Rachael serves as a Delivery Manager at Toptal with a focus on leading diverse global teams in developing innovative solutions for our clients. She works across multiple disciplines, including technology, marketing, and management consulting. Rachael specializes in managing people and client relationships, process optimization, and driving teams toward optimal business outcomes.

Previously Managed Client

Experience

9+ Years

Vanessa Wood

Verified Expert in Engineering

10+ Years

of Experience

IT Project Manager

Vanessa is an energetic and highly competent Certified Information Systems Security and Project Management Professional (CISSP, PMP). She has spent 10+ years successfully directing complex technical programs for companies like Salesforce, Microsoft, and Boeing. Vanessa also has an excellent track record demonstrating leadership abilities, executive decision-making, complex problem-solving, detailed project planning, and effective communication.

Previously at

Justin Michela

Verified Expert in Engineering

16+ Years

of Experience

Software Developer

Justin is a technical professional with a passion for learning and 16+ years of experience leading teams to build enterprise-grade distributed applications that solve real-world problems. Justin firmly believes that collaboration across all facets of a business, from development to marketing to sales, is required to succeed in this endeavor.

Previously at

Timothy Mensch

Verified Expert in Engineering

14+ Years

of Experience

Software Consultant

Tim is a senior software architect and engineer. He has built the technology stack for multiple startups from the ground up. Tim has experience rescuing projects and turning train wrecks into successful launches, and has worked in many domains, including 3D games, retail, banking, Internet of Things, high-performance servers, machine learning, and scalable application server design. Tim has also worked with cloud servers like Amazon Web Services, Google Cloud, and Azure.

Previously at

Subbu Somasundaram

Verified Expert in Engineering

22+ Years

of Experience

Cloud Architect

Subbu is a subject matter expert in information security and has more than 22 years of information technology experience. He has assisted large enterprise customers in the banking, telecommunication, and e-commerce sectors with security transformation, DevSecOps, security architecture, and implementations. Subbu’s security expertise includes AWS, GCP, IAM, enterprise security, data protection, and application security and compliance.

Previously at

Greg Bassett

Verified Expert in Engineering

8+ Years

of Experience

Cybersecurity Expert

Greg is a seasoned and highly qualified cybersecurity and compliance executive. He has built and led cybersecurity and compliance teams in different healthcare, financial services, and pharmaceutical organizations throughout his career. Greg's proven expertise in technical, administrative, and procedural controls for information protection allows him to help businesses keep their critical information secure, confidential, and intact.

Previously at

Christopher Young

Verified Expert in Engineering

20+ Years

Technology Experience

IT Strategy Consultant

Christopher is an experienced principal consultant with a demonstrated history of working in the private and public industries. He is skilled in security, software development, enterprise architecture, operations management, IT strategy, cloud computing, and training. As a consulting professional with a doctorate in business administration, Christopher is focused on information systems and enterprise resource management.

Previously at

On-demand Talent and Teams

30,000+ vetted professionals, ready to deploy individually or in teams.

IT Project Manager

Software Consultant

Cloud Architect

Cybersecurity Expert

Software Developer

Cloud Architect

IT Security Consultant

Database Administrator

Software Developer

Verified Expert in Project Management

10+ Years

of Experience

IT Project Manager

Ekaterina is a project manager and a certified Scrum Master. She enjoys the complexity of a project manager’s work—problem-solving, technical analysis, communication with the team and stakeholders, and the ever-changing nature of the work from project to project. Ekaterina also holds Salesforce Administrator and Salesforce Service Cloud Consultant certifications.

Previously at

Verified Expert in Engineering

16+ Years

of Experience

Software Consultant

Gabor is a developer with more than 16 years of experience in the tech industry, four in fast-paced startups such as Facebook, Hailo, and Deliveroo. He can build prototype apps with a Firebase server allowing you to validate your ideas fast; give advice and suggestions on what is technically feasible in an app, then build a production-ready MVP. Gabor can then further support the app, iterate on it, and keep track of crashes and issues to help your business liftoff and grow.

Previously at

Verified Expert in Engineering

18+ Years

of Experience

Cloud Architect

Ifiok is an accomplished cloud practitioner with demonstrated success developing and executing cloud technology solutions. His knowledge of cloud and operational strategies helps promote organizational growth and cloud adoption acceleration. With a total of 10 certifications in AWS, Azure, and GCP, as well as HashiCorp and New Relic certifications, Ifiok is comfortable being the intermediary between business requirements and engineering value.

Previously at

Verified Expert in Engineering

19+ Years

of Experience

Cybersecurity Expert

Poliana is an embedded security engineer with 19+ years of experience integrating embedded systems in the automotive and aerospace products industry. Her expertise includes security requirements, threat modeling, risk analysis, secure architecture, and compliance based on systems engineering fundamentals. Poliana also holds a bachelor's degree in electrical engineering, a master's in technological innovation, and an MBA in engineering and innovation.

Previously at

Verified Expert in Engineering

15+ Years

of Experience

Software Developer

Cleivson is a senior back-end engineer with more than a decade of experience working in Agile development and solving business problems by diving deep into the user’s requirements. While working at Amazon, he was able to develop and maintain systems with a high load (millions, sometimes billions, of requests per day) in a highly scalable and highly available environment. Cleivson specializes in C#, Java, and TypeScript languages and can rapidly ramp up in any other technology.

Previously at

Verified Expert in Engineering

14+ Years

of Experience

Cloud Architect

David is a principal cloud architect with more than 14 years of experience helping customers design and architect cloud solutions on Azure.

Previously at

Verified Expert in Engineering

9+ Years

of Experience

IT Security Consultant

Demmy is an information security architect with numerous years of experience in systems and security architecture. He has worked with different vendor products and platforms to achieve a cohesive and in-depth defense strategy.

Previously at

Verified Expert in Engineering

29+ Years

of Experience

Database Administrator

With more than 29 years of IT management experience and 30+ certifications in various areas related to information and technology, Patricio is an expert with Oracle, Microsoft, Red Hat, and other technologies. Patricio has worked across domains, such as banking, insurance, retail, and education, and has taught specialized courses. He has consulted in roles such as enterprise architect, multi-platform DBA, data engineer, and Power BI developer.

Previously at

Verified Expert in Engineering

11+ Years

of Experience

Software Developer

Britney has extensive experience utilizing the AWS ecosystem of tools to build reliable, scalable, and expansive web services. She excels at turning ambiguous use cases into detailed technical requirements. Britney joined Toptal to work with companies that make data-driven decisions and value the delivery of functional, tested, and quality code over all else.

Previously at

Looking for guidance about the perfect IT outsourcing service for your needs?

Get a Free Consultation Now

Looking for guidance about the perfect IT outsourcing service for your needs?

UNRIVALED EXPERTISE

Our Talent Has Worked With Top Companies

Having previously worked with these leading global companies, our talent brings valuable insights and expertise to deliver world-class outcomes.

WHY ORGANIZATIONS CHOOSE US

Toptal in Action

Discover the cutting-edge benefits our clients enjoy from the global Toptal network.

CSR Limited’s digital transformation results in boosted sales performance and operational savings.

Challenge: CSR wanted more than just an e-commerce platform for order placements and payments—they aimed to streamline supply chain operations with real-time delivery tracking, ETAs, and proof of delivery.

Solution: Toptal assembled a team of developers to build CSR Connect, a comprehensive supply chain platform that integrates order management, payment processing, financial oversight, and real-time delivery tracking.

Impact: CSR Connect has proven invaluable for businesses like Network Building Supplies, saving their accounts department two to three days per month by automating payment and order management. By reducing manual workload and improving logistics tracking, CSR has created a smarter, more efficient way to manage operations, benefiting both the company and its customers.

Toptal helped us achieve our goals by bringing the resources to bear with very short notice, and very high-quality resources to boot.

Elmar Platzer

Digital Transformation Leader, CSR Australia

Toptal Ranked #1 Most Reliable Professional Services Company in America

Newsweek and Statista’s rankings were based on an independent survey of more than 2,400 decision-makers at Fortune 500s.

IBM — Newsweek's Most Reliable Companies in America 2026 ranking. Toptal is ranked #11, the highest-ranked professional services firm.

See the Most Reliable Companies in America

Methodology for the Rankings

How likely the respondent is to recommend the selected company to others.

Measures the convenience of interaction with the company and efficiency of processes.

Measures the company’s cost-effectiveness and quality relative to price.

Measures whether the company consistently meets or exceeds expectations in quality and timeliness of deliverables.

Measures the company’s ability to consistently fulfill commitments and maintain customer trust.

See the Most Reliable Companies in America

INDUSTRY INSIGHTS

Explore Insights From the IT Outsourcing Field

Read the latest articles and resources to keep you current on emerging trends in outsourced IT services, infrastructure management, cloud operations, and more.

Elevating Developer Experience in Cloud Computing: A Strategic Guide for Organizational Leaders

Propel your company’s cloud technology with a superior DevEx strategy. Toptal’s Cloud Services Practice Lead explains how to achieve faster delivery of services and increased user satisfaction.

TJ Urglavitch

Cloud Services Practice Lead

13 Years of Experience

TJ has more than a decade of leadership experience in the hosting and cloud services industry and guides clients through the complexities of cloud computing adoption and transformation. He holds a degree in accounting from Delaware County Community College and accreditations for both Scrum and the Information Technology Infrastructure Library (ITIL).

Previously at

Ask a Cybersecurity Engineer: Trending Questions About AI in Cybersecurity

Ilia Tivin

Verified Expert in Engineering

Cybersecurity Artificial Intelligence Security Engineering

Remote Work and the Globalization of Services

Kleanthis Georgaris

Kleanthis is a seasoned product leader and entrepreneur. He is the former SVP of Product at Toptal and has held other roles in strategy and product at Microsoft, McKinsey & Company, and multiple startups. Kleanthis has a bachelor’s degree in computer science and an MBA from the National Technical University of Athens.