Jeff Bryant

Designer in Leawood, KS, United States

Member since October 28, 2018

Jeff's time in the army designing battle scenarios for soldiers training for Iraq was the unlikely beginning to a UX career that has produced award-winning mobile applications, multilingual enterprise applications, and user-centric products owned by millions around the world. However, his most significant contribution belongs to the hundreds of students and UX professionals he had the honor to mentor throughout his 15+ year design career.

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Portfolio

Digital Design

SEO Data Visualization and Dashboard Design
- SEO Content
- B2B
- Big Data
- Data Visualization
- DataTables
- Mobile Data
- UX Research
- Ethnographic Studies
- Ethnographic Interviews
- User Interviews
- Figma
- White Labeling
- Primary Research
- Stakeholder Interviews
- Team Development
Globally Connecting PwC Through Data
- Microsoft Power BI
- Usability Testing
- User Research
- Personas
- Information Architecture (IA)
- Data Visualization
- Rapid Prototyping
- Component Libraries
- Strategic Planning & Execution
- Global
- Finance
- Legal
- Enterprise
- User Journey Maps
- Workshops
- Business Intelligence (BI)
- Data Analytics
- User Flows
- Workflow Diagrams
- Sitemaps
- Key Performance Indicators (KPIs)
Project Management Desktop | Mobile Application
- Enterprise
- Employee Experience
- User Interface (UI)
- Visual Design
- Project Management
Nintendo Developer Experience
- Developer Portals
- Usability Testing
- UX Leadership
- UI Design
- UI Development
- Component Libraries
- User Research
- Rapid Prototyping
- Localization
- Registration & Sign-up
- Responsive
- Enterprise
- Games
- Game Assets
- Third-party Integration
- Stakeholder Interviews
- Product Design
- Consumer-facing Product Design
- Consumer Products
- Japanese-Mandarin Translation
Power BI Template and Guidelines
- Data
- Data Analysis
- Data Analytics
- Microsoft Power BI
- Data Visualization
- Dashboards
- Dashboard Design
- User Interface (UI)
- Software Design Patterns
- UI Patterns
Microsoft FastTrack Sales Portal
- Microsoft
- Sales Portals
- Mobile-first Design
- Responsive UI
- Provisioning Engines
- SharePoint 2013
- Government
- Local & Municipal Government
- Interaction Design (IxD)
- Information Architecture (IA)
- SharePoint Designer
- User Flows
- Workflow Diagrams
- Mobile
- Mobile UI
- Mobile UX
- Web UI
- HTML5
- CSS3
- JavaScript
- JavaScript Libraries
- Stakeholder Interviews
- Stakeholder Engagement
- Enterprise
- Consulting
- Business Consulting
Korean Air Member Experience for Mobile
- Mobile Design
- Aircraft & Airlines
- Wireframing
- OmniGraffle
- Registration & Sign-up
- Mobile Navigation
- Dashboard Design
- App UX
- Information Architecture (IA)
- Interaction Design (IxD)
- User Experience (UX)
- Performance Degradation
- Enterprise
- Consumer Products
- Consumer-facing Product Design
- Mobile
- Mobile UI
- Applications
- Web App UI
- Web App UX
- Web Applications
- Web App Design
- Membership Sites
- Customer Experience
- Paid Memberships
Olive Garden Mobile Experience
- Restaurants & Dining
- Mobile-first Design
- Mobile-friendly
- Mobile App Design
- Food Ordering
- Online Ordering
- Food Ordering Platforms
- Wireframing
- Prototyping
- Axure
- Mobile Navigation
- User Experience (UX)
- App UX
- Mobile UI
- Mobile UX
- Mobile Web
- eCommerce
- eCommerce UX
- eCommerce UI
- Mobile eCommerce
- eCommerce Design
- Order Management
- Purchase Orders
- Consumer Services
- Consumer Applications
- Consumer Products
- Enterprise
Design Audit
- design audit

Employment

VP, Lead UX Designer
2018 - 2019
Bank of America
- Conducted user and stakeholder interviews to better understand the financial landscape and project requirements.
- Leveraged user analytics to redesigned a set of legacy systems used by 250,000+ bank employees and contractors.
- Co-organized and executed phase one of a new identity and access management (IAM) solution with a talented service designer.
- Produced qualitative + quantitative data and collaborated with regulatory teams to balance security with experience for complex user needs.
- Reduced the time managers spent granting employee access.
Technologies: OptimalWorkshop, User Research, Card Sorting, Axure, Adobe Suite
Principal Designer, Data Visualization
2017 - 2018
PriceWaterhouseCoopers
- Consulted in a global initiative to unify 800 offices across 157 countries with advanced reporting and analytics through Power BI.
- Customized reports and visualizations to the needs of defined archetypes.
- Helped PriceWaterhouseCoopers connect their global locations to a shared data visualization platform and standards.
- Worked directly with Business Analysts to test BI platforms, personify corporate customers, and produce customer journeys.
- Initiated a campaign to promote a unified data visualization design system and platform, worldwide, with persona-based dashboards, template materials, and training videos.
Technologies: Microsoft Power BI, Adobe Suite, Usability Testing, InVision, Sketch
Principal Designer
2015 - 2017
OptumRx
- Conducted an ethnographic study with clinicians and acute specialists to uncover process inefficiencies in the healthcare space.
- Helped OptumRx improve their infusion delivery process from 25 days to 9 days.
- Expanded our healthcare experience team by defining roles/responsibilities, setting team standards, and hiring top designers.
- Produced workflows and create interactive wireframes for a Robotic Process Automation (RPA) solution.
- Helped OptumRx see a 400% productivity improvement and 4x revenue increase.
Technologies: InVision, Adobe Suite, Sketch, Axure, JavaScript, CSS, HTML
Design Team Lead
2014 - 2017
Nintendo of America
- Worked as the sole designer on a team of developers, hired to design v1 of the Nintendo Developer Portal.
- Collaborated with cross-disciplinary teams across three continents to design the Nintendo Developer Portal.
- Envisioned and built the first in-house usability lab at Nintendo of America.
- Built an agile design team to optimize the end-to-end game development experience.
- Helped Nintendo and their partners create 1,000+ more Switch titles than Wii U titles in half the lifespan.
Technologies: Usability, Axure, Adobe Suite, Jira, Confluence, JSON, JavaScript, CSS, HTML
Adjunct Professor, School of Web Design + New Media
2013 - 2016
Academy of Art University
- Advised graduate students on their thesis projects, kept them on track for weekly deliverables, and assisted/graded them in their daily work.
- Inspected HTML5, CSS3, and JavaScript for bugs while grading assignments.
- Taught students about jQuery and responsive web frameworks for mobile application development.
- Taught the Responsive Web, Mobile Web Technology, and Graduate Thesis Creation courses.
Technologies: JavaScript, CSS, HTML
Senior Experience Architect, Microsoft Team
2013 - 2014
VML
- Leveraged strategy, insights, user research, and competitive analyses to provide client recommendations.
- Succeeded by working with various team members and stakeholders in an agile setting to produce wireframes, prototypes, and presentations.
- Won a Gold Addy for Interaction Design work on the Gatorade Fierce Collective and a Silver Addy for Korean Air mobile wireframes.
- Through user research, uncover 74% of businesses and ATMs were still on the Windows XP operating system after Microsoft announced ending support.
Technologies: Apple Keynote, Axure, Adobe Suite, SharePoint Designer

Other Experience

Who, What, and Why – A Guide to User Testing Methods (Publication)
https://www.toptal.com/designers/ux/user-testing-methods
The fundamental purpose of user testing is to better understand and empathize with people who are the core users of a digital product.

Education

Bachelor of Arts Degree in Graphic Design
2009 - 2011
University of Missouri-Kansas City - Kansas City, Missouri

Certifications

Human-Centered Design
FEBRUARY 2016 - PRESENT
University of California, San Diego

Experience

Rapid Interactive Prototyping13 years
UX Research13 years
Quantitative Research13 years
UI Development9 years
Design Systems7 years
Data Analytics7 years
Data Visualization7 years
Healthcare2 years

Location

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Designer in Leawood, KS, United States

Portfolio

Employment

VP, Lead UX Designer

Principal Designer, Data Visualization

Principal Designer

Design Team Lead

Adjunct Professor, School of Web Design + New Media

Senior Experience Architect, Microsoft Team

Other Experience

Education

Certifications

Experience

Location