Jeff Bryant
Designer
Location
Olathe, KS, United States
Toptal Member Since
December 10, 2018
Jeff specializes in crafting sophisticated and engaging B2B, healthcare, and data visualization experiences. His unlikely journey to a successful UX career began during his time in the military, where he designed battle scenarios for soldiers training for deployment in Iraq. This unique experience laid the foundation for a profession that has led him to create award-winning mobile apps, multilingual enterprise solutions, and user-centric products that are enjoyed by millions across the globe.
Jeff is available for hire
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Korean Air Member Experience for Mobile
Mobile DesignAircraft & AirlinesWireframingOmniGraffleRegistration & Sign-upMobile Navigation+ 20 more
Olive Garden Mobile Experience
Restaurants & DiningMobile-first DesignMobile-friendlyMobile App DesignFood OrderingOnline Ordering+ 22 more
Work Experience
2022 - 2023
UX/UI Designer
Sonoco Products
- Produced a set of customer journey maps that helped my client determine a CRM platform and get buy-in from internal stakeholders.
- Developed an architecture for smart manufacturing (i.e., Industry 4.0).
- Produced a set of UX templates, including design strategy, user research plan, personas, customer journey maps, and job stories to help the Sonoco team quickly ramp up a design project.
Technologies: UX Design, UX Research, Customer Experience, User Personas, UI Design, User Journey Maps, Customer Journeys, User Flows, Personas, Product Design, User Experience (UX), UX Direction, UX Strategy, Corporate Design, Digital, HCD, Interviews, Qualitative Research, Quantitative Research, Behavioral Testing, User-centered Design (UCD), Human-centered Design (HCD), Communication, Research Reports
2020 - 2021
Lead UX Designer
WellSky
- Led the enterprise design initiative to unify multiple product acquisitions into a single experience.
- Ran design sprints with stakeholders and user testing with clinician users.
- Designed an interactive prototype to align the various workflows and collaborated with the development team for implementation.
Technologies: Usability Testing, Figma, Adobe Experience Design (XD), Sketch, Focus Groups, Adobe Creative Suite, Quantitative User Research, Surveys, Sampling, Customer Insights, Statistical Analysis, Communication, User Research
2018 - 2019
VP and Lead UX Designer
Bank of America
- Conducted user and stakeholder interviews to better understand the financial landscape and project requirements.
- Leveraged user analytics to redesign a set of legacy systems used by 250,000+ bank employees and contractors.
- Co-organized and executed phase one of a new identity and access management (IAM) solution with a talented service designer.
- Produced qualitative and quantitative data and collaborated with regulatory teams to balance security with experience for complex user needs.
- Reduced the time managers spent granting employee access.
Technologies: Optimal Workshop, User Research, Card Sorting, Axure, Adobe Suite, UX Prototyping, UX Wireframes, Mockups, High-fidelity Mockups, UX Design, High-fidelity Prototypes, Rapid Interactive Prototyping, Prototyping, Product Design, User Experience (UX), UI Design, UX Direction, UI Development, Corporate Design, Digital, HCD, Interviews, Quantitative Research, Behavioral Testing, User-centered Design (UCD), Human-centered Design (HCD), Quantitative User Research, Surveys, Sampling, Customer Insights, Statistical Analysis, Communication, Data-driven Dashboards
2017 - 2018
Principal Designer, Data Visualization
PriceWaterhouseCoopers
- Consulted in a global initiative to unify 800 offices across 157 countries with advanced reporting and analytics through Power BI.
- Customized reports and visualizations to the needs of defined archetypes.
- Helped PriceWaterhouseCoopers connect their global locations to a shared data visualization platform and standards.
- Worked directly with Business Analysts to test BI platforms, personify corporate customers, and produce customer journeys.
- Initiated a campaign to promote a unified data visualization design system and platform, worldwide, with persona-based dashboards, template materials, and training videos.
Technologies: Microsoft Power BI, Adobe Suite, Usability Testing, InVision, Sketch, User Personas, UX Wireframes, High-fidelity Mockups, UX Research, UX Design, Product Design, User Experience (UX), UI Design, UX Direction, UI Development, Data Visualization, Responsive Web Design (RWD), Mobile, Figma, Corporate Design, Digital, HCD, Interviews, Qualitative Research, Quantitative Research, Behavioral Testing, User-centered Design (UCD), Human-centered Design (HCD), Quantitative User Research, Surveys, Sampling, Customer Insights, Statistical Analysis, Communication, Data-driven Dashboards, Data-driven Templates, Web Dashboards, User Research, Interactive Dashboards
2015 - 2017
Principal Designer
OptumRx
- Conducted an ethnographic study with clinicians and acute specialists to uncover process inefficiencies in the healthcare space.
- Helped OptumRx improve their infusion delivery process from 25 days to 9 days.
- Expanded our healthcare experience team by defining roles/responsibilities, setting team standards, and hiring top designers.
- Produced workflows and create interactive wireframes for a Robotic Process Automation (RPA) solution.
- Helped OptumRx see a 400% productivity improvement and 4x revenue increase.
Technologies: InVision, Adobe Suite, Sketch, Axure, JavaScript, CSS, HTML, UX Flows, UX Prototyping, Startups, UX Wireframes, Mockups, High-fidelity Mockups, UX Design, High-fidelity Prototypes, Rapid Interactive Prototyping, Prototyping, Product Design, User Experience (UX), UI Design, UX Direction, UI Development, Adobe Creative Suite, SaaS Design, Software as a Service (SaaS), Usability Testing, Corporate Design, Digital, HCD, Interviews, Quantitative Research, Behavioral Testing, User-centered Design (UCD), Human-centered Design (HCD), Communication, User Research
2014 - 2017
Design Team Lead
Nintendo of America
- Worked as the sole designer on a team of developers, hired to design v1 of the Nintendo Developer Portal.
- Collaborated with cross-disciplinary teams across three continents to design the Nintendo Developer Portal.
- Envisioned and built the first in-house usability lab at Nintendo of America.
- Built an agile design team to optimize the end-to-end game development experience.
- Helped Nintendo and their partners create 1,000+ more Switch titles than Wii U titles in half the lifespan.
Technologies: Usability, Axure, Adobe Suite, Jira, Confluence, JSON, JavaScript, CSS, HTML, UX Prototyping, UX Wireframes, Mockups, High-fidelity Mockups, UX Design, High-fidelity Prototypes, Rapid Interactive Prototyping, Prototyping, Product Design, User Experience (UX), UI Design, UX Direction, UI Development, Responsive Web Design (RWD), Adobe Creative Suite, Mobile, SaaS Design, Software as a Service (SaaS), Corporate Design, Digital, HCD, Interviews, Quantitative Research, Behavioral Testing, User-centered Design (UCD), Human-centered Design (HCD), Quantitative User Research, Communication, User Research
2013 - 2016
Adjunct Professor, School of Web Design and New Media
Academy of Art University
- Advised graduate students on their thesis projects, kept them on track for weekly deliverables, and assisted/graded them in their daily work.
- Inspected HTML5, CSS3, and JavaScript for bugs while grading assignments.
- Taught students about jQuery and responsive web frameworks for mobile application development.
- Taught the Responsive Web, Mobile Web Technology, and Graduate Thesis Creation courses.
Technologies: JavaScript, CSS, HTML, UX Design, Product Design, User Experience (UX), UX Direction, UI Development, Responsive Web Design (RWD), Adobe Creative Suite, Mobile, Usability Testing, Digital, HCD, Quantitative Research, User-centered Design (UCD), Human-centered Design (HCD), Communication
2013 - 2014
Senior Experience Architect, Microsoft Team
VMLY&R
- Leveraged strategy, insights, user research, and competitive analyses to provide client recommendations.
- Succeeded by working with various team members and stakeholders in an agile setting to produce wireframes, prototypes, and presentations.
- Won a Gold Addy for Interaction Design work on the Gatorade Fierce Collective and a Silver Addy for Korean Air mobile wireframes.
- Conducted user research, which uncovered 74% of businesses and ATMs were still on the Windows XP operating system after Microsoft announced ending support.
Technologies: Apple Keynote, Axure, Adobe Suite, SharePoint Designer, UX Prototyping, UX Wireframes, Mockups, High-fidelity Mockups, UX Research, UX Design, High-fidelity Prototypes, Rapid Interactive Prototyping, Prototyping, Product Design, User Experience (UX), UI Design, UX Direction, Responsive Web Design (RWD), Adobe Creative Suite, Mobile, SaaS Design, Software as a Service (SaaS), Digital, HCD, Interviews, User-centered Design (UCD), Human-centered Design (HCD), Communication
Education
2009 - 2011
Bachelor of Arts Degree in Graphic Design
University of Missouri-Kansas City - Kansas City, Missouri, US
Certifications
FEBRUARY 2016 - PRESENT
Human-Centered Design
University of California, San Diego
Experience
Dashboard Design - 13 yearsUsability Testing - 13 yearsUser Experience (UX) - 13 yearsUser Research - 13 yearsAnalytical Dashboards - 7 yearsData Analytics - 7 yearsData Visualization - 7 yearsHealthcare - 2 yearsLocation
