Karo Liang, Designer in Auckland, New Zealand
Karo Liang

Designer in Auckland, New Zealand

Member since September 3, 2018
Currently, Karo is mainly working as a consultant in banking environments and helping financial institutions in their digital transformation; this includes new initiatives—starting from ideas to research and prototyping to production. Karo has spent over a decade in an agency environment generating human-centered product designs for products and ideas.
Karo is now available for hire

Portfolio

Digital Design

Employment

  • CX Designer

    2017 - 2018
    Bank of New Zealand
    • Worked as part of a corporate transformation team and was involved with the customer journey team.
    • Created a new initiative to develop and capture future customers and bring in new revenue streams to the business.
    • Was involved in ideation, user research, prototyping, and workshops.
    Technologies: Customer Journeys, Prototyping, Sketch, InVision
  • CX Designer

    2016 - 2017
    Colenso BBDO
    • Acted as the prototyping specialist in the newly-formed transformation department.
    • Educated global clients on improving their customer experiences in the disputed market, future-proofing these clients, and improving their ongoing brand value and initiative.
    Technologies: Data, Research, Prototyping, Design, InVision

Education

  • Bachelor's degree with honors in Computer Graphic Design
    2001 - 2004
    Wanganui School of Design - Wanganui, New Zealand

Experience

Tools

Location

Auckland, New Zealand

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