Matthew Mandravelis, Designer in New York, NY, United States
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Matthew Mandravelis

Verified Expert  in Design

Bio

Matthew is a 30-time award-winning lead product UX/UI designer, advisor, and creative director with more than 12 years of hands-on experience. He's worked with leading Fortune 500 brands and startups, including Disney, Samsung, Sony, Adidas, BMW, and Lufthansa, to bring impact via innovation. Matthew's mission is to deliver the most efficient, engaging, innovative, and high-quality experience with an emphasis on user experience.

Portfolio

Work Experience

Design Account Manager - Enterprise Design Director

2017 - PRESENT
Toptal
  • Collaborated with some of the most influential companies and clients, ranging from Fortune 500 enterprise clients to early-stage startups, to help them solve business challenges and build strong teams with on-demand talent.
  • Recognized as one of the top-performing team members.
  • Recognized and nominated as a culture ambassador and acted as culture advocate during the final stages of the interview process, ensuring that all candidates hired for the core team demonstrated the organization's cultural attributes.
  • Built a large portfolio of clients, actively managing 15 - 30 projects in any given month.
  • Handled a high volume of communication, coordinated with multiple teams, and refined goals and client needs into tangible next steps aligned with business objectives and customer strategies.
  • Focused on strengthening the end-to-end strategic relationship with partners, creating trust and loyalty, and developing lasting business relationships.
Technologies: Slack

Freelance Lead Product UX/UI Designer, Advisor, and Creative Director

2015 - 2020
Self-employed
  • Helped design dozens of new digital products for Fortune 500 executive brands and global startups. Provided services include UX research, product strategy, design thinking, ideation, product design, and implementation.
  • Designed specific outputs for different industries, including mockups, interactive products, heuristic evaluations, user personas, empathy maps, multi-variant testing, interactive prototypes, animations, and videos.
  • Implemented UX research practices, including multiple variant testing, A/B testing, usability testing, observation, system usability scale, user flows, user journeys, and storyboarding.
  • Worked as a sole product designer for a top-tier European VC firm and collaborated closely with PMs and engineers with an agile process, funding of $164 million.
  • Led the product UX/UI design for a web platform and Android and iOS mobile app, that won two silver awards during the Mobile Excellence Awards 2019 for digital innovation through the mobile and innovative mobile application/startup company 2019.
Technologies: Whiteboarding, Google Analytics, Asana, Trello, Adobe After Effects, Adobe Premiere Pro, Zoom, Miro, Optimal Workshop, UserZoom, Validately, Zeplin, Anima, InVision, Sketch, Figma, Google, Adobe Experience Design (XD)

Senior Web & App Designer (UX & UI Expert)

2017 - 2019
Toptal Client
  • Served as part of the 3% of best senior UX and UI designers acting in worldwide technology and design projects with an astonishing 93% rehiring rate and 100% client satisfaction.
  • Designed cutting-edge web and app interfaces for startups, universities, and some of the world’s largest companies, prioritizing user-centric solutions.
  • Led 21 successful design projects, including B2B/B2C, SaaS, fintech, healthcare, medicare, retail, and enterprise products.
  • Delivered high-impact design projects that enhanced user engagement and conversion.
  • Collaborated with development teams to ensure design integrity through all project phases.
Technologies: Figma, Sketch

UX/UI Team Lead & Creative Director

2016 - 2017
Generation Y
  • Created, led, and managed an award-winning Design Team at a fast-growing eCommerce-oriented creative and development agency in Eastern Europe with 2,500+ active projects and over $10 billion in client revenue.
  • Tasked to revamp and staff the design team and re-establish the agency's design strategy to improve quality and spread awareness in the market.
  • Recruited, interviewed, and trained, led, and mentored the design team, setting clear expectations, encouraging innovation, and implementing new technologies to stay ahead of industry trends.
  • Oversaw team operations and resource allocation, ensuring tailored processes and optimal coordination to meet specific client and market needs.
  • Provided creative direction, set the strategy, and led hundreds of projects for Europe's biggest brands and innovative small and medium businesses in different B2B/B2C industries, including pharmaceutical, financial, travel, and primarily eCommerce.
  • Contributed to pitches and creative business development, co-owned design workshops, and guided and mentored designers.
  • Managed cross-team relationships and collaboration with marketing, sales, legal, and client services departments.
  • Participated in board and C-level meetings and worked closely with the CMO, CTO, and CEO (a brilliant business mind and co-founder of the company, Mr. Spanidis).
  • Enhanced company awareness by 71% and contributed to winning 31 national and international awards, including 16 for design. The company has been expanded to nine offices across four different continents.
Technologies: Chalkmark, OptimalSort, Apple Keynote, Principle, InVision, Adobe Photoshop, Sketch, Adobe Creative Suite

Senior Web & App Designer (UX & UI Expert)

2015 - 2016
Online Freelance Agency
  • Completed over 20 projects with diverse global clients to design intuitive, user-friendly web and app experiences.
  • Recognized as a top-rated designer with 90% client satisfaction and repeat business.
  • Delivered complex design solutions, driving user engagement and product success.
Technologies: Sketch, InVision, Adobe Creative Suite

Head of Design – UX/UI Team Lead

2011 - 2015
AirFastTickets
  • Created, led, and managed an award-winning Design Team to support B2B and B2C SaaS booking systems, positioning it as the highest-performing team in the organization.
  • Helped to grow an eCommerce website to 375+ million monthly visits with $48.3 billion in gross bookings, optimized core funnels such as booking flows, increased sign-ups, and growing month-over-month retention.
  • Built and refined hiring and onboarding frameworks that accelerated the integration of new team members, improving both the speed and quality of onboarding.
  • Recruited, interviewed, and trained dozens of designers, ensuring the team consistently supported a fast-growing product.
  • Mentored team members, focusing on long-term development and retention.
  • Established a capacity planning system to manage team workload effectively and ensure the team could meet demand without compromising quality.
  • Implemented continuous improvement initiatives, providing training and mentoring to maintain best practices and operational excellence across the team.
  • Managed cross-team relationships and collaboration with marketing, sales ops, finance, and customer services departments to align strategies and drive business success.
  • Led the design of a unique technology solution that Fortune magazine called "A Travel Deals Phenomenon," which led to an exclusive collaboration with GROUPON, serving dozens of countries and changing the way the travel industry does business forever.
  • Crafted world-class designs for web and mobile that led to 12 awards, including the "Tourism Award" in the category Best Website and Booking Interface and Best eCommerce Design at EBGE Awards 2014 hosted by the International Association of Designers.
Technologies: InVision, Sketch, Jira, Adobe Creative Suite, Zendesk, Mailchimp, Google Ads

UX/UI & Creative Marketing Designer

2009 - 2011
AirFastTickets
  • Served as the only designer and contributed from day one to the proven success of what was about to become Europe's fastest-growing online travel company, with a presence in more than 10 strategic locations, including headquarters in New York City.
  • Redesigned the main booking website, delivering a 15% decrease in homepage drop-off rates.
  • Collaborated with an SEO team to improve site visibility, resulting in increased organic traffic.
  • Collaborated with the marketing team to build a strong visual and social media presence and produced marketing collateral such as newsletters and content for Google and Facebook campaigns, resulting in an astonishing 72% increase in website traffic.
  • Led design for localized eCommerce SaaS websites, a brand new B2C mobile app (iOS, Android), an enterprise CRM dashboard, and the organization's first B2B platform to be used by offline travel agents.
  • Championed continuous improvements to the user experience while presenting products and services to the broader business stakeholders.
  • Promoted to the head of design, UX/UI team lead in October 2011, and created the organization's first-ever design and front-end development team.
Technologies: Jira, Adobe Creative Suite, InVision, Mailchimp, Zendesk, Google AdSense
2005 - 2007

Diploma in Computer Systems and Networking

Public Institution of Vocational Education - Kozani, Greece

NOVEMBER 2024 - PRESENT

HIPAA Compliance

Udemy

SEPTEMBER 2021 - PRESENT

Enterprise Design Thinking (Ongoing)

IBM

AUGUST 2021 - PRESENT

Progress Towards AR and VR Design in Interaction Design

IDF | Interaction Design Foundation

JULY 2021 - PRESENT

Interaction Design with Honors in Usability

IDF | Interaction Design Foundation

DECEMBER 2020 - PRESENT

Mobile User Experience with Honors in UX Design

IDF | Interaction Design Foundation

NOVEMBER 2020 - PRESENT

UX Design for Accessibility and WCAG 2.0

Udemy

NOVEMBER 2020 - PRESENT

Artificial Intelligence

Udemy

NOVEMBER 2020 - PRESENT

Agile Project Management & Delivery

Udemy

NOVEMBER 2020 - PRESENT

Gamification & Behavioral Design

Udemy

NOVEMBER 2020 - PRESENT

Service Design: Designing for Experience Over Time

Udemy

NOVEMBER 2020 - PRESENT

Design Thinking

Udemy | Designit Strategic Design | Alan Cooper

OCTOBER 2020 - PRESENT

Diploma in Modern Applied Psychology

Udemy | Achology Certified

OCTOBER 2020 - PRESENT

Gamification: Motivation Psychology & The Art of Engagement

Udemy

SEPTEMBER 2020 - PRESENT

Fast and Rigorous User Personas

CXL Institute

SEPTEMBER 2020 - PRESENT

Master Digital Product Design: UX Research & UI Design

Udemy

MAY 2020 - PRESENT

Progress Towards Data Science: Visualization

Harvard University | via edX

Tools

Anima, Trello, Asana, UsabilityHub, Adobe Experience Design (XD), Sketch, InVision, Adobe Photoshop, Premiere Pro CC, Figma, Zoom, Adobe Premiere Pro, Google Analytics, Google Workspace, Apple Keynote, OptimalSort, Chalkmark, Zeplin, Validately, Miro, Adobe After Effects, Principle, Jira, Adobe Creative Suite, Mailchimp, Slack

Industry Expertise

Retail & Wholesale, Fashion, Banking & Finance, Hotels & Lodging, Consumer Products, Travel & Leisure

Platforms

iOS, Android, WordPress, Webflow, Messenger Bots, UserZoom, Zendesk, Google Ads

Other

Design Thinking, Presentation Design, Pitch Decks, Rapid Prototyping, Wireframing, User Research, User Personas, Dashboards, Dashboard Design, Startups, Social Media Apps, Complex Application User Interfaces (UI), Lean UX, Human-centered Design (HCD), Design Sprints, Design Leadership, User Flows, Online Banking, Private Banking, iOS App Design, Personas, Story Mapping, Interactive Prototypes, User Interface (UI), User Experience (UX), User Interviews, Tree Testing, Design Documentation, User Journey Maps, Information Architecture (IA), Empathy Mapping, Minimal UI, Onboarding, User Onboarding, Freelancing, App UI, App UX, Mobile Banking, eCommerce Web Design, Social Networks, Live Chat, Video Calling, Booking Systems, Tourism, Landing Page Design, Aviation, Booking, iPhone X, Web App UI, Web App Design, Web Applications, Web App UX, Booking Apps, Ideation, Ideation Workshops, Web UX, Web UI, Web & Mobile Applications, Complex Web Systems, System Design, Design Libraries, Design Workshops, Apple Human Interface, Human-machine Interface (HMI), Human Interface Design, Task Flows, Experiential Design, Graphical User Interface (GUI), Feature Matrix, Journey Mapping, Brainstorming, UX Research, SaaS, Reservation Flow, Responsive Design, Responsive UI, Travel Design, Heuristic Evaluation, MVP Design, Minimum Viable Product (MVP), Mobile UX, Mobile UX Design, Mobile Apps, Mobile App Design, Mobile Design, User-centered Design (UCD), Adaptive Design, Responsive Web Design (RWD), Adaptive Web Design (AWD), Service Design, Software as a Service (SaaS), Customer Journeys, User Journeys, Product Design, Motion & Animation Design, Google Material Design, eCommerce, iOS UI Design, Apps, Web Design, Interaction Design (IxD), UI Design, UX Design, App Design, Prototyping, SaaS Design, Fintech, Fintech Design, ADA Compliance, Web Accessibility, Market Research & Analysis, Focus Groups, Videos, Information Design, Infographics, Branding, Agile, Data Visualization, Usability Testing, Design Systems, User Stories, Optimal Workshop, Google, Whiteboarding, Stock Exchange, Brand Guidelines, TV UI, Wearables, Experience Maps, User Behavior, Behavioral Design, Quantitative Research, Quantity Surveying, Analysis, Accessibility, Accessible Design, Usability, Gamification, User Psychology, Computer Science, Networking, IT Networking, Task Analysis, Surveys, Online Surveys, Qualitative Research, Behavioral Testing, Logging, Experience Sampling Method (ESM), Lab, Diary Studies, Observation, Research, Storyboarding, Agile Delivery, Project Management, WCAG 2, Augmented Reality (AR), Concept Modeling, Artificial Intelligence (AI), Cryptocurrency, AI Design, Enterprise, Enterprise Design, Remote Work, Financial Design, Mobile Prototypes, Card Sorting, Beauty Products, Archetypes, Cluster Analysis, Exploratory Factor Analysis (EFA), Virtual Reality (VR), HIPAA Compliance, Google AdSense

Experience

  • UI Design - 12 years
  • Mobile Design - 10 years
  • App Design - 10 years
  • UX Design - 10 years
  • Prototyping - 10 years
  • SaaS Design - 10 years
  • Design Thinking - 10 years
  • User Research - 10 years
Collaboration That Works

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