Nathan is available for hire
Hire NathanNathan Thomas
Verified Expert in Design
Product Designer
Phoenix, AZ, United States
Toptal member since July 14, 2020
Bio
Nathan is a senior product designer who helps small teams build software for complex B2B workflows: lending, compliance, and clinical tools. He shapes experiences, stakeholders decide on scope & requirements, then designs with product and engineering. At Provide, he designed a document drawer that shipped in 2021 and was adopted across the platform. He built Showit's first design system and leads product design on Drawhub, a pre-alpha construction-lending platform.
Experience
- Information Architecture (IA) - 10 years
- Interactive Design - 10 years
- Interactive Prototypes - 10 years
- Systems Thinking - 10 years
- UX Design - 10 years
- Product Design - 10 years
- User Interface (UI) - 8 years
- User Experience (UX) - 6 years
Portfolio
Enterprise Software
Product Requirements Documentation (PRD)Stakeholder EngagementApp UIMobile UIDesktop App DesignCustomer Journey+ 9 more
Work Experience
Product Design Lead (Fractional)
2025 - PRESENT
Vertical Made, Inc.
- Defined the 0-to-1 product experience for an AI-powered document analysis platform that reads and routes construction-loan draw packages for human review.
- Simplified the homepage from a notification dashboard into a search-first project directory, moving automated analysis alerts into a separate review inbox.
- Anchored the MVP scope on document organization and trust, resisting feature creep toward full project management.
Technologies: Product Design, SaaS Design, Data Visualization, Platform Design, Dashboard Design, Artificial Intelligence (AI), Fintech, Workflow Optimization, Compliance, Workflow Design, Prototyping
Senior Product Designer
2023 - 2024
Showit
- Built the company's first design system for its 60K-subscriber platform, from the Figma component library to design tokens in code, with the engineering team, and took it to launch-ready.
- Standardized typography, color palettes, button styles, and form elements across the product.
- Created documentation and component guidelines for the design and engineering teams.
- Developed a Figma component library for designing new features.
- Updated color contrast, typography, and keyboard navigation for WCAG 2.1 AA accessibility.
- Established training resources and onboarding documentation for new team members.
- Audited and removed outdated UI elements as part of the design system work.
- Optimized design tokens and UI components to support new product features.
Technologies: Figma, Storybook, Visual Studio Code (VS Code), Zeroheight, Interactive Prototypes, ClickUp, Beta Testing, Lookback, User Testing, Visual Design, UI Design, Interactive Design, User Experience (UX), Design Systems, UX Design, Agile Project Management, Planning, Customer Journey, Enterprise Design, Component Libraries, Business to Business (B2B), Rapid Prototyping, Desktop Web Design, Web UI Design, SaaS Design, Information Architecture (IA), Artificial Intelligence (AI), Workflow Optimization, User Flows, Notion, FigJam, Platform Design, WCAG 2, Web Content Accessibility Guidelines (WCAG), Prototyping
Senior UI/UX Designer
2020 - 2023
Provide
- Owned the UI/UX for the entire Provide product, including the customer-facing portal, the internal loan origination software tool, and the practice marketplace listing for a practice buying experience.
- Collaborated with the product team to map complex workflows, design, and prototype ideas for validation or stakeholder alignment. Worked with engineers to ensure feasibility daily.
- Built and managed two component libraries for marketing and customer-facing interfaces and our internal loan servicing tools.
- Mentored junior designers through sessions and workshops.
Technologies: Figma, UI Design, Product Design, UX Design, Collaboration, Systems Thinking, User Interface (UI), B2B, Dashboard Design, Wireframing, Mockups, UX Wireframes, Responsive Web Design (RWD), Web Design, Startups, Dashboards, Web Platforms, User Journeys, Web App Design, Web App UX, Web App UI, Responsive Web Apps, Visual Design, Interactive Design, User Experience (UX), Design Systems, Fintech, User Testing, Interactive Prototypes, Agile Project Management, Artificial Intelligence (AI), Data-heavy Design, Data Visualization, Planning, Customer Journey, User Flows, Component Libraries, Business to Business (B2B), Rapid Prototyping, Desktop Web Design, Web UI Design, Marketplace Design, SaaS Design, Information Architecture (IA), Enterprise SaaS, Workflow Optimization, Fintech Design, Jira, FigJam, Platform Design, Compliance, Enterprise, Workflow Design
Product Designer, UI/UX
2018 - 2020
Freelance
- Led UX on a corrective action process tool for a major financial institution, supporting the product managers through discovery (interviews, personas, pain points) and designing from its outcomes.
- Developed the visual brand, designed the UX, and prototyped a teaching application for healthcare professionals. The content-driven mobile app teaches essential soft skills needed to thrive.
- Reimagined and modernized the UX of the Cancer Treatment Center of America's cancer survivor tree (IST). The IST provides hope, empowerment, and community for survivors and patients fighting cancer.
- Led the UX and UI for a Certified B Corporation founded by a nationally recognized neonatologist. This software improves accuracy and removes human error in assessing infants born withdrawn from in-utero substance abuse.
Technologies: UI Design, UX Design, Systems Thinking, User Experience (UX), User Interface (UI), Wireframing, Mockups, UX Wireframes, Responsive Web Design (RWD), Web Design, Branding, MVP Design, Web Platforms, User Journeys, Web App Design, Web App UX, Web App UI, Responsive Web Apps, Mobile UI, Mobile Design, Visual Design, Interactive Design, Fintech, User Testing, Interactive Prototypes, Agile Project Management, Data-heavy Design, Data Visualization, Planning, Customer Journey, User Flows, Enterprise Design, Business to Business (B2B), Rapid Prototyping, Desktop Web Design, Web UI Design, SaaS Design, Information Architecture (IA), B2B, Figma, Artificial Intelligence (AI), Enterprise SaaS, Fintech Design, Jira, Platform Design, Compliance, Enterprise
Product Designer, UI/UX
2014 - 2018
Brushfire Interactive
- Designed consumer and business products from first concept through launch as the sole designer on the team.
- Created intuitive user experiences while collaborating with product owners, engineers, and project managers.
- Designed DIG IN, a drag-and-drop lesson builder for volunteer Sunday school teachers, with large-group and small-group modes so small churches without grade-level rooms could use it.
- Introduced and transitioned the team to work with Sketch, Figma, InVision, and Principle, which I used to present interactive functionality to clients and stakeholders.
Technologies: UI Design, UX Design, Collaboration, Systems Thinking, User Experience (UX), User Interface (UI), Dashboard Design, Wireframing, Mockups, UX Wireframes, Responsive Web Design (RWD), Web Design, Branding, MVP Design, Startups, Dashboards, Web Platforms, User Journeys, Web App Design, Web App UX, Web App UI, Responsive Web Apps, Mobile UI, Mobile Design, Visual Design, Interactive Design, User Testing, Interactive Prototypes, Agile Project Management, Planning, Customer Journey, User Flows, Business to Business (B2B), Rapid Prototyping, Desktop Web Design, Web UI Design, SaaS Design, Information Architecture (IA), B2B, Figma, Enterprise SaaS, Workflow Optimization, Jira, Platform Design
User Interface and Visual Designer
2013 - 2014
Freelance
- Designed websites, an icon set, and logo concepts for branding projects.
- Designed for brands including Disney, Subway, and Pepsi as a contractor for large agencies.
- Designed complete web experiences and art directed a video and photoshoot to create assets for a project.
Technologies: UI Design, Visual Design, User Interface (UI), Mockups, UX Wireframes, Responsive Web Design (RWD), Web Design, Branding, Web App UI, User Experience (UX), UX Design, Web UI Design, User Flows, Jira
User Interface and Visual Designer
2012 - 2013
Mindspace Agency
- Designed websites and digital marketing communications.
- Designed for brands including Shutterfly, LifeLock, Sage Group, and MGM Grand.
- Planned user experiences through sketching, wireframing, and site mapping.
- Presented design concepts and critiqued peers' work.
Technologies: Branding, Visual Design, User Interface (UI), Mockups, Web Design, UI Design
Visual Designer and Package Designer
2011 - 2012
Design Packaging, Inc.
- Designed packaging and print-ready files for retail brands including Sephora, Barney's New York, DKNY, Marc Jacobs, and American Eagle.
- Produced logos, brand systems, and packaging assets.
- Developed and communicated creative strategies for design solutions.
Technologies: Web Design, Branding
Education
2008 - 2011
Bachelor's Degree in Visual Design
The Art Institute of Phoenix - Phoenix, AZ, USA
Skills
Tools
Zeroheight, Lookback, Jira, FigJam, Adobe CC, Claude, Figma Make
Platforms
Figma, Visual Studio Code (VS Code), Microsoft
Other
Visual Design, Interactive Design, Product Design, UX Design, User Experience (UX), User Interface (UI), Wireframing, Mockups, Branding, MVP Design, Web App Design, Interactive Prototypes, Enterprise SaaS, Customer Journey, User Flows, Rapid Prototyping, Desktop Web Design, Information Architecture (IA), Prototyping, Collaboration, System Process Mapping, Systems Thinking, B2B, Dashboard Design, Responsive Web Design (RWD), Web Design, Startups, Web Platforms, User Journeys, Web App UX, Web App UI, Responsive Web Apps, Enterprise Design, Design Systems, Artificial Intelligence (AI), SaaS Design, Persona Design, Component Libraries, Business to Business (B2B), Web UI Design, Marketplace Design, Platform Design, Workflow Design, Compliance, Enterprise, AI Design, UI Design, UX Wireframes, Dashboards, Mobile UI, Mobile Design, Design Leadership, UX Strategy, Planning, Consumer-facing Product Design, Storybook, ClickUp, Beta Testing, User Testing, Fintech, App UI, Agile Project Management, Product Requirements Documentation (PRD), Stakeholder Engagement, Desktop App Design, Workflow Optimization, Fintech Design, Data-heavy Design, Data Visualization, Notion, Large Language Models (LLMs), Typography, Color Theory, Fundamental Design Principles, Layout, Agentic AI, AI Workflow, ChatGPT, WCAG 2, Web Content Accessibility Guidelines (WCAG)
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