Shoaib Mahmud
Verified Expert in Design
Designer
Dhaka, Dhaka Division, Bangladesh
Toptal member since May 26, 2022
Shoaib is a product designer with eight years of experience. Renowned for his proactiveness and ownership skills, he gets things done with minimal guidance and remarkable speed. He is an ideal fit for startups. Shoaib's expertise spans a range of sectors, including artificial intelligence, freight and logistics, developer tools, real estate, US healthcare, and more. He maintains an outstanding balance between usability and aesthetics, ensuring his designs are functional and visually appealing.
Portfolio
Work Experience
Lead Product Designer
Freightmate AI, Inc.
- Led the product design for Freightmate AI, focusing on creating an intuitive user experience for an AI-powered freight management system.
- Designed AI-driven features such as document automation, which simplifies the collection, validation, and transmission of global shipping documents and reduces manual errors.
- Designed AI Co-pilot, enabling operators to manage bulk tasks and shipment data efficiently.
- Designed automated workflows for client-specific standard operating procedures (SOPs), transforming unstructured tasks into streamlined processes that adhere to client guidelines.
- Conducted user research and usability testing to continuously refine and improve the product's design based on real-world user feedback.
- Collaborated directly with co-founders, including the former product director at Flexport, to ensure the design aligned with the overall product vision and business objectives.
- Worked closely with cross-functional teams, including engineering and product teams, to deliver a seamless and cohesive design experience.
Founding Product Designer
FleetPlatoon LLC
- Worked as the founding product designer for FleetPlatoon, focusing on delivering a seamless user experience that enables fleet forwarders to generate quotes in minutes through simple steps.
- Designed the entire quote generation flow, breaking it down into four intuitive steps: trip entry, dimensions, state details, and review.
- Crafted the UI layouts that display map-based route visuals, enhancing user clarity on trip details without overwhelming them.
- Developed consistent, easy-to-navigate interfaces for users to input key details like equipment, permits, and load dimensions.
- Created a responsive design system using Tailwind CSS, ensuring a consistent experience across desktop and mobile devices.
- Collaborated closely with stakeholders and engineers to align design solutions with the business goals and development timeline.
UI/UX Designer
Gigl Inc.
- Designed an AI-powered influencer marketing analytics platform enabling brands to create campaigns, provide campaign details, collaborate with influencers, track performance, and boost revenue.
- Designed intuitive dashboards with real-time analytics, empowering users to refine strategies based on audience engagement and content performance.
- Enhanced the influencer analysis feature, providing deep insights into creators' historical data, brand partnerships, and engagement metrics to aid in strategic decision-making.
- Ensured a consistent, engaging user experience by developing a structured design system that maintained seamless navigation and appealing UI across the platform.
- Designed a feature for tracking trends and monitoring influencers to help users find emerging trends, find popular content, and seize new collaboration opportunities.
- Conducted user research to gather insights from stakeholders and users, ensuring the platform addresses real-world marketing challenges effectively.
- Used Tailwind CSS to create a modern, responsive, and consistent UI, ensuring rapid prototyping and seamless design implementation across all pages.
UI Designer
CurrentWave AI LLC
- Designed an easy-to-use, AI-powered application that provides teams with ultra-fast access to information from company knowledge bases.
- Designed an in-app instant feedback feature, enabling users to provide feedback that continually enhances AI models through real-time training and updates.
- Designed features for data curation, refining, and managing client data to deliver actionable AI insights without additional effort from the users.
- Implemented robust management tools and reports, including dashboards, automated insights, and role-based permissions to support data-driven decision-making.
- Used Tailwind CSS to accelerate development and create a consistent, responsive UI for the startup.
- Collaborated directly with the founder to improve the design, incorporated feedback, and iterated for optimal results.
Senior Product Designer
CampusEvolve LLC
- Designed an AI chatbot SaaS platform for universities, integrating LLM technology similar to ChatGPT.
- Researched and wireframed user flows, testing prototypes with real users to ensure usability and effectiveness.
- Conducted interviews with university students in the US to gather qualitative insights and improve the overall user experience based on real feedback.
- Collaborated directly with co-founders and developers to brainstorm, test, and implement ideas, iterating based on feedback and technical requirements.
- Established a comprehensive design system and UI component library from scratch, ensuring a cohesive and consistent user interface across all web and mobile platforms.
- Led cross-functional workshops with developers to align on UI implementation and resolve design-to-development challenges, ensuring seamless delivery.
- Conducted A/B and usability tests to refine user interactions and optimize the interface for better user engagement and satisfaction.
Lead Product Designer
WaiLana
- Led the design and development of a user-friendly interface for the WaiLana mental well-being platform, aiming to increase user engagement and reduce user drop-off rates.
- Conducted comprehensive user research and usability testing to identify and address pain points, with the goal of improving overall user satisfaction.
- Collaborated closely with the engineering and marketing teams to ensure seamless integration of new features, accelerating the feature release cycle.
- Designed and implemented a new onboarding experience to enhance new user retention and engagement.
- Presented design concepts and progress updates to stakeholders and executive leadership, securing approval and resources for key projects.
- Implemented accessibility best practices to enhance the platform's usability for users with disabilities and achieve compliance with WCAG 2.1 standards.
UI Designer
ScoutCities Inc.
- Redesigned a real estate platform's UI, making it easier to use and helping keep users around 30% longer and increasing daily users by 25%.
- Worked directly with the CEO and CTO to implement strategic improvements, ensuring the design aligned with business goals and technological capabilities.
- Developed comprehensive style guides for each project to ensure consistent design across platforms and streamline collaboration with development teams.
Product Designer
Trovo Health, LLC
- Developed US healthcare products for IBD patient care and helped the team raise $15 million in seed funding.
- Designed an AI-driven user experience for both mobile and web platforms, including virtual consultations and health tracking.
- Developed conversational intelligence for care—a key aspect of my role.
Product Designer
Frontline AI
- Designed an AI-driven B2B SaaS conversation intelligence platform, leveraging generative AI to enhance insights and automated coaching experiences.
- Used natural language processing (NLP) and artificial intelligence (AI) to improve the coaching experience for representatives.
- Integrated generative AI models to assist in generating personalized coaching suggestions and insights for performance tracking.
- Established and maintained a UI component library to ensure design consistency across all platform interfaces.
- Collaborated directly with developers, ensuring smooth design-to-development handoff and addressing technical challenges in real time.
- Iterated design solutions based on regular stakeholder feedback, ensuring alignment with business goals and user needs.
- Communicated design progress and updates through Loom videos, improving clarity and remote collaboration.
- Conducted A/B testing to refine user experiences and optimize for performance and engagement.
Product Designer
Portola Labs, Inc.
- Led the design of a database administration tool at Inquery.io, a Y Combinator startup, focusing on user-centric solutions and functional aesthetics.
- Collaborated closely with top-tier company executives, including the CEO and product manager, and coordinated with developers to align design with technical capabilities.
- Conducted extensive user testing and validation of design ideas, ensuring the MVP's effectiveness and user satisfaction in a fast-paced startup environment.
Product Designer
Catalyx
- Designed a web application that leverages crowdsourced data to gain a deeper understanding of consumer behaviors and preferences.
- Collaborated closely with the product lead to translate conceptual ideas into practical designs, enhancing the product's value and usability.
- Conducted usability testing to gain a deep understanding of our users' needs and pain points. Utilized these insights to inform design decisions.
- Developed a design system to drive consistent visual language and user interaction patterns across the product. Covered everything from typography and color schemes to UI components and layouts.
- Partnered with the tech team to translate design ideas into functional realities.
Product Designer
MovedIn
- Designed an intuitive web application that simplifies the moving process, allowing users to seamlessly enter addresses, select moving dates and times, and specify service needs.
- Created a feature to compare the best services available for users' specific moving needs based on their inputted addresses and requirements.
- Contributed to the platform's verification process, ensuring all moving companies and service providers on MovedIn are trustworthy, well-reviewed, and reliable, increasing user confidence.
Product Designer
BallotBox
- Designed intuitive user interfaces for a secure peer-to-peer data exchange and monetization platform, facilitating easy and efficient global interactions between data producers and consumers.
- Implemented blockchain technology to ensure secure and direct data transactions between users without storing data on the platform.
- Designed adaptable and customizable solutions for organizations to set up their own data exchange platforms, ensuring a high degree of flexibility and branding options.
- Implemented gamification and introduced rewards and achievement badges to enhance user engagement and make data exchange more interactive and enjoyable.
UI/UX Designer
Koaliti
- Led the design process for a SaaS platform that uses advanced AI technology, similar to ChatGPT, to generate in-depth reports from various data uploaded by users.
- Designed a collaboration feature within the platform, allowing users to share generated reports via link sharing, constantly collaborating and promoting cross-functional communication and transparency.
- Worked directly with the CEO to roadmap and plan the future trajectory of the product. Acted as a strategic advisor and collaborator, effectively transforming high-level ideas into actionable project goals.
- Conducted user research, collected feedback, and made data-driven design decisions to continuously improve the product, aligning it closely with the needs of its users.
Product Designer
TableFlow
- Developed a comprehensive design system, focusing on a light gray color scheme, to ensure consistent visual language and user experience throughout the product.
- Conducted in-depth research on database management systems, focusing on understanding PostgreSQL intricacies to create user interfaces that address specific needs and pain points.
- Identified and analyzed all possible use cases to design and redesign screens that cater to various user scenarios, ensuring a seamless and intuitive user flow.
- Created wireframes, prototypes, and high-fidelity designs prioritizing usability, information hierarchy, and user flow, ensuring an intuitive and visually appealing user interface.
- Collaborated effectively with cross-functional teams, including developers, product managers, and stakeholders, to align design vision with overall product goals and objectives.
- Conducted usability testing, gathered feedback, and iterated on designs to refine visual elements, interaction patterns, and responsiveness for an optimal user experience.
- Prepared and delivered design assets and documentation for seamless handoff to development teams while providing support during implementation to ensure accurate translation of designs into the final product.
Product Designer
Helpful Things LLC
- Designed a real estate investment platform that analyzes real estate investment opportunities. Ensures the users can easily differentiate between ordinary deals and standout investment opportunities.
- Designed automated tools for detailed investment analysis, reducing the time and effort required for deal evaluation.
- Worked on integrating various data points like rent estimates, crime maps, neighborhood ratings, and cash-on-cash returns into the platform, making them easily understandable and visually appealing for users.
Lead Product Designer
Truck Lagbe
- Designed the Truck Lagbe Shipper app from scratch with over 500,000 downloads and more than 30,000 daily active users.
- Designed the Truck Lagbe Driver app from scratch with over 100,000 downloads and over 10,000 daily active users.
- Redesigned a payment disbursement system, increasing efficiency by 28%.
- Redesigned a dashboard for the operations team that increased the truck onboarding efficiency by 150%.
- Arranged design sprints for ideation, prototyping, and testing ideas with specifically targeted users.
- Created and maintained a design system that helped designers and developers increase their speed and efficiency.
- Collaborated with product managers, developers, and the QA team to ensure the end product matched the design.
User Experience Consultant
Shapla
- Engaged in close collaboration with the Shapla product team, conducting weekly design reviews to identify areas for improvement and ensure alignment with project objectives.
- Utilized usability heuristics and user testing methodologies to uncover user pain points, enabling the development of targeted solutions to enhance user experience and satisfaction.
- Developed and implemented design recommendations to address identified issues, ensuring seamless and intuitive interactions for users across all aspects of Shapla's suite of services.
User Experience Consultant
Programming Hero
- Organized and led UX audit sessions remotely. Collaborated with designers, developers, and product owners who were spread out around the world.
- Collaborated with the development team to implement a new product.
- Facilitated user testing session with 10 participants to identify usability issues in web and mobile platforms.
Senior Product Designer
Kalke
- Designed a SaaS applicant tracking software that gained $1 million in funding.
- Introduced a feature that can read a resume and give applicants a score, helping employers identify the best candidates and make their hiring decisions faster, easier, and bias-free.
- Collaborated with product managers, CPO, CEO, and clients to translate business requirements into meaningful interactive experiences.
- Designed a talent job portal web app from scratch, including user research.
- Designed an assessment portal as an add-on for the Kalke recruiter application tracking.
UI/UX Designer
Dhrubok Infotech Services
- Designed an on-demand food delivery platform, including the website, iOS, and mobile app.
- Developed an MVP design for a car training startup.
- Collaborated closely with the engineering teams and reported directly to the CEO.
Junior Software Engineer
Dhrubok Infotech Services
- Designed and developed websites for edtech, ridesharing, banks, etc., using HTML, CSS, and CodeIgniter.
- Assisted in maintaining existing applications and developing new applications.
- Provided support for all incoming and assigned customer cases via mobile and CRM platforms.
Education
Bachelor's Degree in Computer Science and Engineering
University of Liberal Arts Bangladesh - Dhaka, Bangladesh
Certifications
Google UX Design
Coursera
Become a Product Manager | Learn the Skills & Get the Job
Udemy
Human Computer Interaction (HCI)
Interaction Design Foundation
Mobile User Experience (UX) Design
Interaction Design Foundation
Conducting Usability Testing
Interaction Design Foundation
Design Thinking
Interaction Design Foundation
Skills
Tools
Figma, Jira, Adobe XD Design, Hotjar, Asana
Industry Expertise
Insurance Technology (Insurtech), Real Estate, Creative Tech, Technology, Education, Healthcare App Design, Consumer Products, Logistics Consulting
Platforms
iOS Design, Android Design, Mobile App Design, Web Design, WordPress Design, Cargo
Languages
PHP, HTML, CSS, SQL
Other
Software Development Lifecycle (SDLC), Mobile App Design, User Behavior, Usability, User Validation Testing, UX Design, Collaboration, UX Design, Web App Design, UX Design, Leadership, Mobile UX Design, Mobile App Design, Web Design, App UI, App UX, Product Design, Wireframing, Product Management, UX Prototyping, Design Systems, User Research, UX Design, UX Design, SaaS Design, Startup Development, Landing Pages, Information Architecture, Data-informed Visual Design, UX Strategy, User Testing, Talent Management, UI Design, Freight, B2C, Bike Sharing, Survey Consulting, UI Design, Mobile App, Gamification Design, UI Design, Mobile App Design, Prototype Design, Web Dashboards, Data Visualization Design, UX Design, UI Design, Web Design, E-commerce Website Design, Mobile App Design, Dashboard Design, Web UI, Web UX Design, Responsive Web Design, Dashboard, User Flow Design, UX Design, UI Design, E-commerce Development, E-commerce UX Design, User Stories, Design Leadership, UX Design, Prototyping, Mobile UI Design, Prototype Design, UI Prototyping, User Journeys, Marketplace Design, B2B Design, UX Design, Learning Management Systems (LMS), Tables, Web UI Design, Web Portals, SaaS Design, Web Design, Web Design, Responsive Web Development, Design, Web Application, iOS Design, Design Reviews, AI Design, AI Design, Artificial Intelligence as a Service (AIaaS), SaaS Monitoring, Enterprise SaaS, Analytical Dashboards, System Design, Component Libraries, Data Science, Interaction Design (IxD), Audits, CRO, Best Practices in Design, UX Design, Observation, System Security, Cloud Security, SaaS Design, B2B2C, Cargo & Shipping, Mockups, Tools, MVP Design, Experience Design, Data-driven Dashboards, Native Mobile Apps, Business to Business to Consumer (B2B2C), Design Principles, Design Thinking Facilitation, Rapid Prototyping, Design Libraries, Heuristics, DataViz, Mobile App Design, Information Visualization, Competition Research, Competitor Analysis, Marketplace Design, Responsive Design, UX Wireframes, Layout Design, Tailwind CSS, User Onboarding, Mobile Apps, User Experience Design, UX Design, Workshops, Product Ownership, Maps, Travel Design, Product Strategy, Document Management, Heuristic Analysis, UI Design, iOS Design, Questionnaires, eLearning Design, Training, Training & Training Content Development, Instructional Design, Blockchain, Software Design, Stakeholder Interviews, Prototype Design, Prototype Design, Landing Page Design, Interactive UI, Website Audits, OpenAI, HR Tools, Human Resource Management Systems (HRMS), Database, Edtech Design, Supply Chain Management, Angular, Design Production, Usability Testing, Material UI, Layout, Admin Panels, Redesign, Conversational Interfaces, Customer Experience Design, User-centered Design (UCD), Chatbot Design, UI Style Guides, Marketing Design, User Psychology, Cognitive Psychology, UX Research, Empathy, Brand Design, A/B Testing, Branding, Logo Design, UI Design, Animation Design, UI Design, Motion Design, UI Design, Social Media Design, Web Design, Front-end Development, Business to Business (B2B), User Surveys, User Acceptance Testing (UAT), Design Sprints, Online Payments, Digital Payments, Trucking, Online Bidding, User Engagement, Google Play Store, Location Services and Maps, Tracking, UX Design, Verification, Instant Messaging, Service Design, Public Transportation, Bike Rentals, 2D Graphics, Remote User Testing, Cloud Engineering, Data-driven Design, Network Monitoring, UX Leadership, Location Tracking, Validated User Research, Customer Journeys, UX Design, Design Thinking, User Empathy, Design Collaboration, Testing, Data, Database, DB, CODE, PostgreSQL, UI Design, Complex Data Analysis, Data Analysis, Logo Design, Color Palettes, Typography, Style Guides, Lean Startups, Stock Trading, Trading, Crypto, Cryptocurrency Wallets, Card Payments, Finance, NLP, Voice, Web Design, Healthcare IT, ChatGPT, Chatbot Design, Live Chat, Electronic Health Records (EHR), Electronic Medical Records (EMR), GPT-4, Slack API, Enterprise Development, Enterprise Startups, Enterprise Design, Govtech, Vanilla JS, Conversion, UX Design, LLM, Workflow, DevOps, Software Development Toolkits (SDK), Heuristic Evaluation, UI Design, React.js, Human-computer Interaction (HCI), Agile Development, Developer Portals, User Workflows, Tailwind UI, Token Design, incident automation, Integration, Web Servers, Incident Management, Alert Management, Automation Tools, AI Integration, API Integration, Workflow Automation, Real-time Monitoring, Scaling, Dark UIs, AI Agents, Flowbite, Customer Success, Customer Support, Conversational AI, Conversational UX, AI Chatbots, Conversation Analytics, Enterprise System Design, React Components, Market Trends, Landing Page Optimization, Analysis, API, Blog Design, Marketing Campaign Design, Visual Design, Automation, Cross-functional Collaboration, Performance Analysis, Billing, Design Documentation, UI Maps, Investment Strategy
Experience
Tools
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