Shoaib Mahmud, Designer in Dhaka, Dhaka Division, Bangladesh
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Shoaib Mahmud

Verified Expert  in Design

Designer

Location
Dhaka, Dhaka Division, Bangladesh
Toptal Member Since
May 26, 2022

Shoaib is a product designer with eight years of experience. Renowned for his proactiveness and ownership skills, he gets things done with minimal guidance and remarkable speed. He is an ideal fit for startups and small teams. Shoaib's expertise spans a range of sectors, including US healthcare, artificial intelligence, logistics, developer tools, and more.

Portfolio

Work Experience

Product Designer

2024 - PRESENT
Trovo Health, LLC
  • Developed a US healthcare product for IBD patient care and treatment with a dedicated provider team.
  • Designed an AI-driven user experience for both mobile and web platforms, including virtual consultations and health tracking.
  • Developed conversational intelligence for care—a key aspect of my role.
Technologies: Product Design, Web Design, Figma, UI Design, UX Design, Healthcare IT, AI Design, Artificial Intelligence (AI), ChatGPT, Chatbots, Live Chat, Electronic Health Records (EHR), Electronic Medical Records (EMR), Lean UX

Product Designer

2023 - PRESENT
VoiceOps
  • Designed an AI-driven B2B SaaS conversation intelligence platform.
  • Used natural language processing (NLP) and artificial intelligence (AI) to improve the coaching experience for representatives.
  • Designed experience to ensure that performance and revenue can be effectively tracked.
  • Collaborated directly with the CEO, VP of Engineering, lead engineers, and back-end developers.
Technologies: Product Design, UX Design, UI Design, Design Systems, Prototyping, UX Prototyping, AI Design, Natural Language Processing (NLP), Voice, Web Intelligence, B2B, SaaS Design, Software as a Service (SaaS), Data-informed Visual Design, Data Visualization, Artificial Intelligence (AI), OpenAI GPT-4 API, Slack API, Conversational Interfaces, Enterprise, Enterprise SaaS, Enterprise Startups, Enterprise Design, Customer Experience Design, Lean UX

UI Designer

2024 - 2024
ScoutCities Inc.
  • Redesigned a real estate platform's UI, making it easier to use and helping keep users around 30% longer and increasing daily users by 25%.
  • Worked directly with the CEO and CTO to implement strategic improvements, ensuring the design aligned with business goals and technological capabilities.
  • Developed comprehensive style guides for each project to ensure consistent design across platforms and streamline collaboration with development teams.
Technologies: UI Design, Layout, Style Guides, Marketplaces, Real Estate, Govtech, Logistics, Vanilla JS, Conversion, B2B, Business to Business (B2B), UX Audits, Startups, Lean Startups, Design Systems

Product Designer

2023 - 2023
Portola Labs, Inc.
  • Led the design of a database administration tool at Inquery.io, a Y Combinator startup, focusing on user-centric solutions and functional aesthetics.
  • Collaborated closely with top-tier company executives, including the CEO and product manager, and coordinated with developers to align design with technical capabilities.
  • Conducted extensive user testing and validation of design ideas, ensuring the MVP's effectiveness and user satisfaction in a fast-paced startup environment.
Technologies: Product Design, Dashboard Design, UI Design, System Design, UX Design, SaaS Design, Software as a Service (SaaS), Figma, Lean UX

Product Designer

2023 - 2023
Catalyx
  • Designed a web application that leverages crowdsourced data to gain a deeper understanding of consumer behaviors and preferences.
  • Collaborated closely with the product lead to translate conceptual ideas into practical designs, enhancing the product's value and usability.
  • Conducted usability testing to gain a deep understanding of our users' needs and pain points. Utilized these insights to inform design decisions.
  • Developed a design system to drive consistent visual language and user interaction patterns across the product. Covered everything from typography and color schemes to UI components and layouts.
  • Partnered with the tech team to translate design ideas into functional realities.
Technologies: Dashboard Design, UI Design, Figma, Dashboards, UX Design, B2B, Web App Design, Product Design, User Interface (UI), Data Visualization, User Experience (UX), Data Analytics, Lean UX

Product Designer

2023 - 2023
MovedIn
  • Designed an intuitive web application that simplifies the moving process, allowing users to seamlessly enter addresses, select moving dates and times, and specify service needs.
  • Created a feature to compare the best services available for users' specific moving needs based on their inputted addresses and requirements.
  • Contributed to the platform's verification process, ensuring all moving companies and service providers on MovedIn are trustworthy, well-reviewed, and reliable, increasing user confidence.
Technologies: Product Design, Visual Design, UI Design, UX Design, Web Dashboards, Dashboard Design, A/B Testing, Responsive UI, Responsive Web Apps, UI Research, Lean UX

Product Designer

2023 - 2023
BallotBox
  • Designed intuitive user interfaces for a secure peer-to-peer data exchange and monetization platform, facilitating easy and efficient global interactions between data producers and consumers.
  • Implemented blockchain technology to ensure secure and direct data transactions between users without storing data on the platform.
  • Designed adaptable and customizable solutions for organizations to set up their own data exchange platforms, ensuring a high degree of flexibility and branding options.
  • Implemented gamification and introduced rewards and achievement badges to enhance user engagement and make data exchange more interactive and enjoyable.
Technologies: Mobile Design, Mobile UI Design, Surveys, Gamification, Blockchain, Creative Tech, Technology, Software, Stakeholder Interviews, Interactive Prototypes, Landing Page Design, OpenAI, Web, Admin Panels, Lean UX

UI/UX Designer

2023 - 2023
Koaliti
  • Led the design process for a SaaS platform that uses advanced AI technology, similar to ChatGPT, to generate in-depth reports from various data uploaded by users.
  • Designed a collaboration feature within the platform, allowing users to share generated reports via link sharing, constantly collaborating and promoting cross-functional communication and transparency.
  • Worked directly with the CEO to roadmap and plan the future trajectory of the product. Acted as a strategic advisor and collaborator, effectively transforming high-level ideas into actionable project goals.
  • Conducted user research, collected feedback, and made data-driven design decisions to continuously improve the product, aligning it closely with the needs of its users.
Technologies: Branding, Logo Design, Color Palettes, Typography, UX Wireframes, Layout Design, Style Guides, SaaS, Lean Startups, B2B, Web Design, MVP Design, UI Design, Dashboards, Product Strategy, Figma, Heuristic Analysis, UI Audits, Brand Logos, Creative Tech, Technology, Software, Stakeholder Interviews, Interactive Prototypes, Landing Page Design, OpenAI, Web, Material UI, Admin Panels, Lean UX

Product Designer

2023 - 2023
TableFlow
  • Developed a comprehensive design system, focusing on a light gray color scheme, to ensure consistent visual language and user experience throughout the product.
  • Conducted in-depth research on database management systems, focusing on understanding PostgreSQL intricacies to create user interfaces that address specific needs and pain points.
  • Identified and analyzed all possible use cases to design and redesign screens that cater to various user scenarios, ensuring a seamless and intuitive user flow.
  • Created wireframes, prototypes, and high-fidelity designs prioritizing usability, information hierarchy, and user flow, ensuring an intuitive and visually appealing user interface.
  • Collaborated effectively with cross-functional teams, including developers, product managers, and stakeholders, to align design vision with overall product goals and objectives.
  • Conducted usability testing, gathered feedback, and iterated on designs to refine visual elements, interaction patterns, and responsiveness for an optimal user experience.
  • Prepared and delivered design assets and documentation for seamless handoff to development teams while providing support during implementation to ensure accurate translation of designs into the final product.
Technologies: Product Design, Dashboard Design, UI Design, System Design, UX Design, SaaS Design, Software as a Service (SaaS), Figma, Data-informed Visual Design, Data Visualization, User Journey Maps, Design Principles, Mockups, Design Libraries, DataViz, Design Systems, Competition Research, Tailwind CSS, User Experience Design, Product Strategy, Heuristic Analysis, UI Audits, Creative Tech, Technology, Software, Stakeholder Interviews, Interactive Prototypes, Landing Page Design, Web, Databases, Admin Panels, Lean UX

Product Designer

2023 - 2023
Helpful Things LLC
  • Designed a real estate investment platform that analyzes real estate investment opportunities. Ensures the users can easily differentiate between ordinary deals and standout investment opportunities.
  • Designed automated tools for detailed investment analysis, reducing the time and effort required for deal evaluation.
  • Worked on integrating various data points like rent estimates, crime maps, neighborhood ratings, and cash-on-cash returns into the platform, making them easily understandable and visually appealing for users.
Technologies: Figma, User Experience (UX), User Interface (UI), SaaS Design, Product Design, UX Audits, User Testing, UI Design, UX Research, Validated User Research, Mockups, User Flows, Customer Journeys, User Interviews, Remote User Testing, Real Estate, User Journey Maps, Design Principles, Design Libraries, Heuristics, DataViz, Design Systems, Competition Research, Marketplace Design, UX Wireframes, User Experience Design, Workshops, Product Ownership, Heuristic Analysis, UI Audits, Creative Tech, Stakeholder Interviews, Interactive Prototypes, Landing Page Design, Web, Admin Panels, Lean UX

Lead Product Designer

2019 - 2023
Truck Lagbe
  • Designed the Truck Lagbe Shipper app from scratch with over 500,000 downloads and more than 30,000 daily active users.
  • Designed the Truck Lagbe Driver app from scratch with over 100,000 downloads and over 10,000 daily active users.
  • Redesigned a payment disbursement system, increasing efficiency by 28%.
  • Redesigned a dashboard for the operations team that increased the truck onboarding efficiency by 150%.
  • Arranged design sprints for ideation, prototyping, and testing ideas with specifically targeted users.
  • Created and maintained a design system that helped designers and developers increase their speed and efficiency.
  • Collaborated with product managers, developers, and the QA team to ensure the end product matched the design.
Technologies: Figma, Sketch, UX Design, UI Design, App Design, Gamification, Mobile UX Design, User Psychology, Mobile App UI, Web UX Design, Mobile UX, User Interface (UI), Mobile Design, Mobile Prototypes, Web Dashboards, Data Visualization, Web App UX, Web App UI, Insurance Technology (Insurtech), Web Design, Web App Design, eCommerce, Mobile App Design, Dashboard Design, Web UI, Web UX, Responsive Web Design (RWD), Dashboards, User Flows, Journey Mapping, eCommerce UI, eCommerce UX, User Personas, User Stories, Design Leadership, Personas, Prototyping, Mobile UI, User Experience (UX), Rapid Interactive Prototyping, UI Prototyping, User Journeys, Marketplaces, B2B, B2C, UX Flows, Web Portals, SaaS, Website Redesign, 2D Graphics, Websites, Responsive UI, Responsive Web Apps, Design, User Research, Web Applications, Mobile, A/B Testing, Android, iOS App Design, Design Reviews, System Design, Component Libraries, Conversion Rate Optimization (CRO), Best Practices in Design, Startups, Landing Pages, Information Architecture (IA), Data-informed Visual Design, Leadership, Product Management, Artificial Intelligence as a Service (AIaaS), Software Development Lifecycle (SDLC), Software as a Service (SaaS), UX Leadership, Design Systems, User Interviews, User Testing, Trucking, UX Prototyping, Artificial Intelligence (AI), Design Principles, Mockups, Design Libraries, Heuristics, Competition Research, UX Wireframes, User Experience Design, Maps, Travel Design, Product Strategy, iOS UI Design, Web, Supply Chain Management (SCM), Angular, Admin Panels, Redesign

User Experience Consultant

2022 - 2022
Shapla
  • Engaged in close collaboration with the Shapla product team, conducting weekly design reviews to identify areas for improvement and ensure alignment with project objectives.
  • Utilized usability heuristics and user testing methodologies to uncover user pain points, enabling the development of targeted solutions to enhance user experience and satisfaction.
  • Developed and implemented design recommendations to address identified issues, ensuring seamless and intuitive interactions for users across all aspects of Shapla's suite of services.
Technologies: Figma, A/B Testing, Mockups, Design Libraries, Competition Research, User Experience Design, Mobile, iOS UI Design, Questionnaires, HR Tools, Human Resource Management Systems (HRMS)

User Experience Consultant

2022 - 2022
Programming Hero
  • Organized and led UX audit sessions remotely. Collaborated with designers, developers, and product owners who were spread out around the world.
  • Collaborated with the development team to implement a new product.
  • Facilitated user testing session with 10 participants to identify usability issues in web and mobile platforms.
Technologies: Figma, Mobile App UI, Web UX Design, Mobile UX, User Interface (UI), Mobile Design, Mobile Prototypes, Web Dashboards, Data Visualization, Web App UX, Web App UI, Web Design, Web App Design, eCommerce, Mobile App Design, Dashboard Design, Web UI, Web UX, Responsive Web Design (RWD), Dashboards, Journey Mapping, User Personas, User Stories, Design Leadership, Personas, Prototyping, Mobile UI, User Experience (UX), Rapid Interactive Prototyping, UI Prototyping, User Journeys, B2C, UX Flows, Learning Management Systems (LMS), Web UI Design, Web Portals, SaaS, Website Redesign, 2D Graphics, Websites, Design, User Research, Mobile, A/B Testing, Android, iOS App Design, Design Reviews, System Design, Component Libraries, UX Strategy, Audits, Conversion Rate Optimization (CRO), Best Practices in Design, Startups, Landing Pages, Information Architecture (IA), Data-informed Visual Design, Leadership, Product Management, UX Leadership, Design Systems, User Interviews, User Testing, UX Prototyping, Artificial Intelligence (AI), User Experience Design, iOS UI Design, E-learning, Training, Training & Training Content Development, Instructional Design, Education, Edtech Design

Senior Product Designer

2020 - 2021
Kalke
  • Designed a SaaS applicant tracking software that gained $1 million in funding.
  • Introduced a feature that can read a resume and give applicants a score, helping employers identify the best candidates and make their hiring decisions faster, easier, and bias-free.
  • Collaborated with product managers, CPO, CEO, and clients to translate business requirements into meaningful interactive experiences.
  • Designed a talent job portal web app from scratch, including user research.
  • Designed an assessment portal as an add-on for the Kalke recruiter application tracking.
Technologies: Figma, UX Design, UI Design, App Design, Gamification, Mobile UX Design, User Psychology, Mobile App UI, Web UX Design, Mobile UX, User Interface (UI), Mobile Design, Mobile Prototypes, Web Dashboards, Data Visualization, Web App UX, Web App UI, Web Design, Web App Design, Mobile App Design, Dashboard Design, Web UI, Web UX, Responsive Web Design (RWD), Dashboards, User Flows, Journey Mapping, User Personas, Design Leadership, Prototyping, Mobile UI, User Experience (UX), Rapid Interactive Prototyping, UI Prototyping, Marketplaces, B2B, B2C, UX Flows, Web Portals, SaaS, Website Redesign, Websites, Responsive UI, Responsive Web Apps, Design, Web Applications, Mobile, Android, Design Reviews, System Design, Component Libraries, Startups, Landing Pages, Information Architecture (IA), Leadership, Software as a Service (SaaS), UX Leadership, Talent Management, Design Systems, User Interviews, User Research, Data-informed Visual Design, User Testing, AI Design, UX Prototyping, Best Practices in Design, Artificial Intelligence (AI), User Experience Design, iOS UI Design, Questionnaires, E-learning, HR Tools, Human Resource Management Systems (HRMS)

UI/UX Designer

2016 - 2019
Dhrubok Infotech Services
  • Designed an on-demand food delivery platform, including the website, iOS, and mobile app.
  • Developed an MVP design for a car training startup.
  • Collaborated closely with the engineering teams and reported directly to the CEO.
Technologies: Sketch, Adobe Experience Design (XD), UI Design, App Design, Mobile UX Design, User Psychology, Mobile App UI, Web UX Design, Mobile UX, User Interface (UI), Mobile Design, Mobile Prototypes, Web Dashboards, Data Visualization, Web App UX, Web App UI, Web Design, Web App Design, eCommerce, Mobile App Design, Dashboard Design, Web UI, WordPress, Web UX, Responsive Web Design (RWD), Dashboards, eCommerce UI, eCommerce Web Design, eCommerce UX, User Personas, UI Prototyping, B2C, Web Portals, SaaS, Website Redesign, Websites, Design, Web Applications, Mobile, Brand Design, Android, Design Reviews, System Design, Component Libraries, Startups, Landing Pages, Healthcare

Junior Software Engineer

2016 - 2016
Dhrubok Infotech Services
  • Designed and developed websites for edtech, ridesharing, banks, etc., using HTML, CSS, and CodeIgniter.
  • Assisted in maintaining existing applications and developing new applications.
  • Provided support for all incoming and assigned customer cases via mobile and CRM platforms.
Technologies: HTML, CSS, PHP, Websites, Web Applications, Startups, Landing Pages
2012 - 2016

Bachelor's Degree in Computer Science and Engineering

University of Liberal Arts Bangladesh - Dhaka, Bangladesh

OCTOBER 2021 - PRESENT

Google UX Design

Coursera

MAY 2020 - PRESENT

Become a Product Manager | Learn the Skills & Get the Job

Udemy

FEBRUARY 2020 - PRESENT

Human Computer Interaction (HCI)

Interaction Design Foundation

FEBRUARY 2020 - PRESENT

Mobile User Experience (UX) Design

Interaction Design Foundation

JULY 2019 - PRESENT

Conducting Usability Testing

Interaction Design Foundation

MARCH 2019 - PRESENT

Design Thinking

Interaction Design Foundation

Tools

Figma, Sketch, Adobe Experience Design (XD), Hotjar

Industry Expertise

Insurance Technology (Insurtech), Real Estate, Creative Tech, Technology, Education, Healthcare, Consumer Products, Logistics

Platforms

iOS, Android, Mobile, Web, WordPress, Cargo

Languages

PHP, HTML, CSS, SQL

Other

Software Development Lifecycle (SDLC), Mobile UX Design, User Behavior, Usability, User Validation Testing, UX Audits, Collaboration, Visual Design, UX Design, Web App Design, User Experience (UX), Leadership, Mobile UX, Mobile App UI, Web UX Design, App UI, App UX, Product Design, Wireframing, Product Management, UX Prototyping, Design Systems, User Research, User Interviews, User Personas, SaaS Design, Startups, Landing Pages, Information Architecture (IA), Data-informed Visual Design, UX Strategy, User Testing, Talent Management, Responsive UI, B2C, Bike Sharing, Surveys, UI Design, App Design, Gamification, User Interface (UI), Mobile Design, Mobile Prototypes, Web Dashboards, Data Visualization, Web App UX, Web App UI, Web Design, eCommerce, Mobile App Design, Dashboard Design, Web UI, Web UX, Responsive Web Design (RWD), Dashboards, User Flows, Journey Mapping, eCommerce UI, eCommerce Web Design, eCommerce UX, User Stories, Design Leadership, Personas, Prototyping, Mobile UI, Rapid Interactive Prototyping, UI Prototyping, User Journeys, Marketplaces, B2B, UX Flows, Learning Management Systems (LMS), Tables, Web UI Design, Web Portals, SaaS, Website Redesign, Websites, Responsive Web Apps, Design, Web Applications, iOS App Design, Design Reviews, AI Design, Artificial Intelligence (AI), Artificial Intelligence as a Service (AIaaS), SaaS Monitoring, Enterprise SaaS, Analytical Dashboards, System Design, Component Libraries, Data Analytics, Interaction Design (IxD), Audits, Conversion Rate Optimization (CRO), Best Practices in Design, User Journey Maps, Observation, Web Security, Cloud Security, Software as a Service (SaaS), B2B2C, Cargo & Shipping, Mockups, Tools, MVP Design, Experience Design, Data-driven Dashboards, Native Mobile Apps, Business to Business to Consumer (B2B2C), Design Principles, Design Thinking Facilitation, Rapid Prototyping, Design Libraries, Heuristics, DataViz, Mobile UI Design, Information Visualization, Competition Research, Competitive Analysis, Marketplace Design, Responsive Design, UX Wireframes, Layout Design, Tailwind CSS, User Onboarding, Mobile Apps, User Experience Design, Scenarios, Workshops, Product Ownership, Maps, Travel Design, Product Strategy, Document Management, Heuristic Analysis, UI Audits, iOS UI Design, Questionnaires, E-learning, Training, Training & Training Content Development, Instructional Design, Blockchain, Software, Stakeholder Interviews, Interactive Prototypes, High-fidelity Prototypes, Landing Page Design, Interactive UI, Website Audits, OpenAI, HR Tools, Human Resource Management Systems (HRMS), Databases, Edtech Design, Supply Chain Management (SCM), Angular, Design Production, Usability Testing, Material UI, Layout, Admin Panels, Redesign, Customer Experience Design, User Psychology, Cognitive Psychology, UX Research, Empathy, Brand Design, A/B Testing, Branding, Brand Logos, UI Animation, Animation, UI Motion, Motion Design, UI Branding, Social Media, Web Development, Front-end Development, Business to Business (B2B), User Surveys, User Acceptance Testing (UAT), Design Sprints, Online Payments, Digital Payments, Trucking, Online Bidding, User Engagement, Google Play Store, Location Services and Maps, Tracking, Freight, Booking UX, Verification, Instant Messaging, Service, Public Transportation, Bike Rentals, 2D Graphics, Remote User Testing, Cloud, Data-driven Design, Network Monitoring, UX Leadership, Location Tracking, Validated User Research, Customer Journeys, UX Process, Design Thinking, User Empathy, Design Collaboration, Testing, Data, Data Queries, DB, CODE, PostgreSQL, UI Research, Complex Data Analysis, Data Analysis, Logo Design, Color Palettes, Typography, Style Guides, Lean Startups, Stock Trading, Trading, Crypto, Cryptocurrency Wallets, Card Payments, Finance, Natural Language Processing (NLP), Voice, Web Intelligence, Healthcare IT, ChatGPT, Chatbots, Live Chat, Electronic Health Records (EHR), Electronic Medical Records (EMR), OpenAI GPT-4 API, Slack API, Conversational Interfaces, Enterprise, Enterprise Startups, Enterprise Design, Govtech, Vanilla JS, Conversion, Lean UX

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