Ankur Arora

Chartbeat, a newsroom analytics software, empowers publishers with real-time data to make informed content decisions, fostering a deeper understanding of audience behavior.

As the product lead at Chartbeat, I was pivotal in transitioning the company from a sales-led to a product-led growth strategy. My role was comprehensive, involving user segmentation, leadership alignment, market testing, and cross-functional team coordination. I orchestrated the implementation of a pilot for a premium model, enabling over 100 users to engage with the platform through a self-service journey, minimizing the need for direct sales intervention.

This strategic pivot facilitated Chartbeat's expansion into new markets and industries, demonstrating my adeptness at driving product innovation and market adaptation.

As the lead, I oversaw the design and development of a comprehensive digital cafeteria platform crafted to streamline the food ordering and payment processes within institutional settings such as workplaces, educational institutions, and healthcare facilities. The platform, accessible via Android, iOS, and the web, provides users with a seamless experience ordering food from their institution's canteen or cafeteria. Beyond user-facing features, it offered an advanced dashboard for administrators, encompassing menu, order, and user management, enhancing operational efficiency and user engagement.

Utilized for managing over 13 million hectares of land in the Americas, serves a range of personas, including farmers, advisors, and agronomists.

Aligned with stakeholders from over three sub-regions and 10 countries in North, Central, and South America, I fostered product growth and user engagement in a complex, multi-national context. I implemented new analytics tools like Pendo to enhance data-driven decision-making, ensuring that the impact of every new feature is measured and aligned with strategic goals. I also led a 12-member team spread across 10 different time zones from Eastern Europe to the west coast. I implemented SAFe methodologies to streamline the development processes, aligning with other teams working upstream and downstream systems.

As the product lead for Contempo, I was instrumental in the market testing, launch, and user acquisition of this innovative content planning and analytics tool. I guided a cross-functional team through the product development lifecycle, from user research and journey mapping to roadmap definition and go-to-market execution, focusing on a tool that combines agile content calendar capabilities with performance data and insights.

I collaborated closely with the bootstrapping promoter to define and refine the product vision. I orchestrated the assembly and onboarding of the foundational tech team, steering the product development with an agile methodology to craft a responsive and adaptable service model. I also conducted comprehensive market research to align the service with the nuanced demands of high-end retail, focusing on offering seamless, same-day, and next-day delivery to enrich the offline shopping experience.

The platform offers features such as pre-meeting briefings, intelligent note-taking, and network expansion insights, all designed with privacy at its core. I collaborated closely with the founders to refine their concept into a coherent product vision, employing discovery workshops and design sprints to translate ideas into a minimum viable product (MVP).

I founded Potluck, a mobile-first platform that provides digital and financial inclusion for small food businesses lacking permanent establishments.

The platform, recognized for its innovative use of technology for social causes, was built from the ground up. He managed the project's ideation, development, and go-to-market strategy, engaging with government and non-government bodies to ensure the platform's success and societal impact.

A location-based audio platform that blends geolocation with audio content to provide users with an immersive and informative experience of exploring places. Hosted on AWS and integrated with Google Places, Augeo offers a unique way to receive and share authentic advice on many locations, all within a 60-second audio clip. The platform's voice search capability and screen-free content consumption feature cater to users on the go, making it an ideal companion for travelers or individuals engaged in other activities.

I spearheaded the designing and developing an application aimed at small to medium-sized hospitals and pathology labs. This solution provided a digital alternative to manual or rudimentary asset management, enabling hospital administrators to track critical pieces of equipment efficiently. The platform's predictive maintenance features helped avoid equipment failures and extend asset lifecycles, bringing advanced technology management to facilities previously reliant on manual efforts.

I spearheaded the digital transformation of Sodexo and elevated the platform by leading the implementation of advanced food ordering and marketplace solutions, leveraging sophisticated technology to enrich work-life dynamics and foster employee motivation.

The enhanced digital solutions expanded the platform's reach and significantly increased user engagement, solidifying Sodexo Zeta's position as a leader in employee benefits and engagement.

I developed a cohesive product management strategy, clearly defining each solution, creating a sub-brand, and outlining specific value propositions and features. This approach fostered a sharp, client-specific understanding, enhancing value delivery to diverse clients. I bridged the gap in understanding disparate systems within a large multinational, clarifying the sale of varied tech solutions under one brand. I also addressed the sales team's lack of tech solution experience and clients' skepticism about the company's delivery capabilities.