Ihsan Ahmed Zaheer
Verified Expert in Product Management
Product Manager
Ihsan has over ten years of diverse experience in product ownership and management and a DevOps and business analysis background. Having worked in the enterprise and startup ecosystem, he is an entrepreneur at heart with a tech background. Ihsan has led cross-functional teams of five-40 people to launch successful B2C and B2B products. AI, fintech, and healthcare are the domains where Ihsan has subject matter expertise. He can lead development teams to measurable development initiatives.
Project Highlights
Expertise
Work Experience
CEO and Product Consultant
Peoplab
- Consulted 14 clients in three continents for Agile product development strategies.
- Generated US $4 million in new revenue for three products by strategizing the growth focused development.
- Helped clients cut the development cost by 30-50% for both on-site and remote organizations by implementing Agile manifesto and creating successful Agile teams.
- Achieved 50-80% growth of new business in three months for technology providers by helping them market their services in a more meaningful manner.
- Consulted to build purpose-fit cross-functional technology teams based on Lean principles.
Product Owner
Navetor
- Raised the number of customers from 40 to 900 in the first six months of a B2B SaaS product.
- Took ownership of the product which we moved from a desktop application to cloud-based B2B SaaS. It is the third most trusted product in its domain across North America.
- Took a feature-heavy desktop application and revamped the entire product into a lightweight and likable SaaS product that still met the business needs.
- Designed the end-to-end CX for multiple diverse segments of customers, e.g., age range between 24-65+ and customers with on-site and mobile services.
- Led the initiative to give a completely new direction to the product, which we monitored using customer data and product analytics.
Product Manager, Business Analyst, and Product Owner
Arbisoft
- Launched successful B2B and B2C products for Arbisoft, Pakistan's top offshore web and data engineering service. One of the products saw 40 million downloads in two years.
- Led the product to secure $10 million Series B funding.
- Collaborated with stakeholders and ensured transparency in the entire development lifecycle while directing a 20-people cross-functional solid team.
- Ensured a free flow of internal and external feedback regarding the product and incorporated the feedback while focusing on the metrics.
- Removed redundancies proactively and mitigated risks to ensure a seamless delivery of value.
- Contributed to data engineering, data warehousing, and master data management products as a business analyst and product manager.
Lead Quality Assurance Engineer and Scrum Master
Kualitatem
- Served as a software testing consultant for retail, healthcare, and eCommerce clients, including a multi-billion-dollar retail group.
- Led a team of 10-25 testers, mentored team members, and delivered five testing projects.
- Advised the clients on selecting the right tools and processes to ensure software quality.
- Coached clients with implementing industry standards (ISO, HIPAA, ISMS) and conducted internal audits.
Senior Software Configuration Management Engineer
CureMD
- Ensured successful deployments of a .NET-based web application.
- Implemented Jira and Agile development methodology (Scrum).
- Transitioned the application from .NET 2 to .NET 4.
- Provided the customers with both high-level and low-level support.
Project History
Healthcare Providers Information Consolidation Product
As an Arbisoft business analyst, I led the requirement gathering and analysis phase by understanding the complex problems and interviewing the end customers.
Healthcare Data Exchange Solutions
As an Arbisoft business analyst, I understood the complex data pipelining and analysis system to gather requirements for a product's implementation and regular iterations.
Micro Bank and Money Transfer Mobile Application
https://easypaisa.com.pkAs an independent product consultant, I led the user experience overhauling effort for money transfer via a mobile application that saw the number of weekly returning customers increase by 5-fold, the metric at that time.
EHR and Practice Management System
As a product owner in Navetor, I took ownership of a desktop application and transformed it into a B2B SaaS product that the customers loved as the subscriptions grew from 40 to 900 in the first six months.
Price Comparison and Booking Application - Travel
Led the price accuracy leg of the product which compares hundreds of travel websites for the price of hotels, flights, and car rentals for its two million active monthly customers.
Food/Goods Delivery System
http://www.cheetay.pkAs an Arbisoft product manager, I led the CX design, development, and growth of Cheetay to score $10 million in Series B funding. It has web and mobile apps for over 10 million active monthly users.
Fintech Remittance Mobile Application
As an independent product consultant, I led the user experience, interface design, P/L strategy, and success metrics of the mobile application that saw a user rating of 4.8 after more than 10,000 downloads in the first month post-launch.
Customization and Implementation of EdX
http://www.edx.orgWorked as a product manager and business analyst with a team behind a complex and customised implementation of an open-source LMS for one of the biggest business consultancies worldwide.
Technical Product Manager - Autonomous Vehicles
Released a successful dev tool for AI and robotics engineers working on next-gen autonomous vehicles technology, reduced simulation costs by 20 % in one quarter, and improved testing accuracy by 35 % over two quarters.
DAO Enablement and Decentralized Finance (DeFi) Platform (Web3)
Discovered, designed, and road mapped a DAO enablement platform, built the product development processes from scratch working with the CEO and eng team from Ethereum, and drove the underlying DeFi product to support the DAO enablement platform.
Healthcare Billing Platform
Led the initiative of a comparative billing model for a remote mental healthcare platform and worked with the business and providers to outline the solution that would work in 25 different states.
Product Manager for Real Estate Application
http://www.zameen.comWorked with C-level executives to discover the requirements for the idea for Pakistan's largest real estate tech app and discovered, roadmapped, and launched it, leading the product and UI/UX design initiative to bring the product from zero to one.
Education
Bachelor's Degree in Computer Engineering
Bahauddin Zakariya University - Multan, Pakistan
Skills
Tools
Jira, Atlassian Suite, Asana, Trello, Slack, Microsoft Team Foundation Server, Microsoft Visio, IBM RTC, Office 365, Microsoft Dynamics AX, Cucumber, Apache JMeter, LoadRunner
Platforms
Mixpanel, Azure IaaS
Paradigms
Scrum, Software Testing, Azure DevOps, Agile, Agile Project Management, Agile Product Management, Requirements Analysis, Scalable Application, Key Performance Metrics, B2C, Acceptance Testing, Kanban
Industry Expertise
Education Technology (Edtech)
Other
Microsoft Teams, Clubhouse, Jira Administrator, Technology Consulting, Product Growth, B2B Product Management, Business to Consumer (B2C), Scrum Product Owner, Scrum Master, CX Strategy, Story Mapping, Storyboarding, User Flows, User Stories, Product Management, Pendo, Product Analytics, Product Vision, Customer Insights, Product Design, Product Owner, Backlog Management, Feature Backlog Prioritization, Feature Prioritization, Agile Leadership, Product Ownership, Requirements & Specifications, SaaS, User Experience (UX), Business Analysis, Business Requirements, Documentation, Functional Requirements, Technical Product Management, Product Requirements Documentation (PRD), Requirements, Metrics, Communication, User Research, User Journeys, Stakeholder Interviews, Data Flows, Process Flows, Product Roadmaps, Product Strategy, Stakeholder Management, Mobile eCommerce, Team Management, Sprint Planning, Backlog Grooming, Technical Requirements, Quality Assurance (QA), Minimum Viable Product (MVP), IT Business Analysis, Project Management, Discovery, Process Mapping, Business to Business (B2B), RDBMS, IT Security, Remote Team Leadership, Team Leadership, Customer Journeys, Mentorship, Tech Sales, Business Advisory, Healthcare IT, EdX, Salesforce, Business Process Automation, Use Cases, Fintech, Digital Payments, Mobile Payments, Cryptocurrency Wallets, Business Systems Analysis, Healthcare Product Manager, eCommerce, Coaching, Edtech Design, E-learning, Growth, Data Pipelines, Data Warehousing, Databases, Design Requirements, Miro, Implementation, API Integration, Cloud, Data Structures, Object-oriented Programming (OOP), SQL, .NET, Python, Product Delivery, Agile Coaching, Mobile Apps, Big Data, Artificial Intelligence (AI), Artificial Intelligence Product Manager, Machine Learning, Open Source, Security, WordPress, UX Design, Finance, Scaled Agile Framework (SAFe), Azure Data Factory, Redshift, Master Data Management (MDM), Web Services, APIs, System Integration, Billing Systems, Stripe, Sprint Retrospectives, Business Intelligence (BI), Strategic Planning, Feature Roadmaps
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring