Everett Keithcart, Project Manager in Seattle, WA, United States
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Everett Keithcart

Verified Expert  in Project Management

Project Manager

Seattle, WA, United States
Toptal Member Since
March 31, 2020

An IT project manager since 2000, Everett started his Agile coaching journey in 2007 as a scrum master for development teams. Sharing in the collaborative synergy and high energy of Agile teams was very exciting and reinvigorating for him, and he carries forward the energy of those early successes with a “can-do” attitude. With a thorough grounding in Lean principles and the kaizen mindset, Everett takes a systems-thinking approach to Agile transformations.

Project Highlights

Community of Practice Kickoff
Kicked off a community of practice for the quality assurance specialists at a financial institution.


Work Experience

Agile Coach

2018 - 2018
  • Coached scrum masters, embedded monitoring of ceremonies and meetings, and trained PMs to become SMs.
  • Implemented and facilitated CoPs, and trained volunteers in processes and facilitation.
  • Developed and delivered custom training courses and conference presentations in Lean, Agile, CoPs, and management.


2016 - 2018
  • Developed and delivered custom training courses in Agile management.
  • Created and presented custom training courses in product management.
  • Designed and delivered custom training courses in Lean.

Agile Coach

2016 - 2017
  • Embedded coaching on teams such as engineering, customer support,.
  • and management.
  • Developed and delivered company-wide Lean/Agile/Kanban training.
  • Planned and facilitated open conferences and company retrospectives.

Agile Coach

2014 - 2015
Alaska Airlines
  • Introduced and implemented SAFe framework, led Quarterly Release Planning.
  • Co-founded the Agile Center of Excellence and Agile transformation backlog.
  • Trained leadership in Agile principles and methods including Program Management, Product Management, and Lean Portfolio Management.
  • Delivered extensive hands-on training and coaching for a team of four Product Owners.
  • Served as Scrum Master for two Web dev teams concurrently for the length of the contract.

Community of Practice Kickoff


Kicked off a community of practice for the quality assurance specialists at a financial institution.

NEED: The QA group needed a community of practice (CoP) because the QA engineers had lost their sense of professional community including much of the communication and support they were previously able to provide one another in their co-located environment. Formerly, all QA Engineers sat together in one large room and are now split up onto separate cross-functional Agile teams.
SOLUTION: I accepted their request to help them start a CoP and teach them how to facilitate it. I used the attached presentation to help explain what a CoP is and some of the key functions necessary to keep it alive and thriving.
I acted as the facilitator for the QA CoP for their first few meetings, leading by example, then handed off the facilitation to a rotating group of facilitators. I taught them methods and gave them tools, such as the A3 process from Toyota, to help them make headway against some of their biggest challenges.
Also at this client, I started several other CoPs including an "uber-CoP" or "CoP of CoPs" that allowed facilitators from different CoPs to share their learnings, cross-talk, and communicate about some of their biggest challenges across the entire enterprise that needed collaboration from other CoPs to solve.

Certified Product Owner

Scrum Alliance


Scaled Agilist

Scaled Agile Inc.


Certified Scrum Master

Scrum Alliance


Adobe Photoshop, Adobe Premiere Pro, Google Docs, Trello, Azure Boards, Slack, Jira, Microsoft PowerPoint, Microsoft Word


Lean, Kanban, Agile, Waterfall Development, Agile Product Management, Software Testing

Industry Expertise

Software, Telecommunications, Healthcare


Scrum Master, Product Management, Community of Practice, Customer Service Management (CSM), Certified Scrum Product Owner (CSPO), A3 Problem Solving, Lean Development, Lean IT, Facilitation, Retrospective Techniques, Value Stream Mapping, Scaled Agile Framework (SAFe), Systems Thinking, Microsoft 365, Visual Studio Team Services (VSTS), Discord, Program Management, IT Program Management, Story Mapping, HTML, Video Editing, Community Development, IT Project Management, IT Projects, Project Management, Mobile/Web Project Management, Software QA, Mobile, Health IT, Lean Startups, Lean UX, Lean Canvas, Startups, eCommerce, Prototyping, Early-stage Startups, Vendor Selection, Product Comparison, Product Delivery, Product Owner, Product Ownership, IT Operations Management (ITOM)

Collaboration That Works

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