Kamran Khan, Project Manager in San Jose, United States
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Kamran Khan

Verified Expert  in Project Management

Project Manager

Location
San Jose, United States
Toptal Member Since
July 31, 2019

Kamran is a results-oriented agile project manager who's led projects in IT, networking, mobile, adtech, streaming, big data/analytics, and privacy/compliance domains. He has 20+ years of experience working with globally distributed teams for organizations of all sizes to create, inspire, and innovate products. He's a passionate craftsman who applies the right tools such as Scrum, Kanban, DevOps, Agile, and lean thinking to attain business goals.

Project Highlights

Media Platform/Ads Enablement for B2B B2C (Verizon Media)
Managed solution train for Verizon Media to deliver business-critical OKRs enabling $25 million in revenue.
Video Data Platform - AWS/Azure (Yahoo + AOL)
Coached agile teams to deliver MVP within a quarter enabling data storage cost saving of $5 million.
Portfolio Alignment/Consolidation - Cisco Software Group
Led organizational adoption of program increments approach to consolidate backlogs across 6 product lines and 20 teams.

Expertise

Work Experience

Agile Program Manager

2018 - PRESENT
Verizon Media
  • Managed solution train with multiple release trains with C-level executives and stakeholders towards the delivery of business-critical OKRs which enabled revenue gain of $25 million.
  • Reduced storage cost by $5 million through coaching agile teams to deliver MVP features within a quarter for a 1 year delayed program.
  • Increased productivity 20% and 60% increase in alignment by launching 2 release trains of ~25 teams (200+ engineers) catering to different customer segments.
  • Enabled discipline, transparency, and culture of inspecting and adapt resulting in 3x performance improvement in addition to effective stakeholder management for video data platform and analytics team.
  • Facilitating and coordinating with the top talent in engineering and product of Verizon Media to design and architect next-generation media platform based on vision, roadmap, technology, and industry trends.
  • Provided training to certify scrum masters, product managers, and organization leaders that enabled consistency across teams and improved alignment towards customer value delivery.

Senior Enterprise Agile Coach

2017 - 2018
OATH (Yahoo + AOL)
  • Presented, prioritized, and implemented growth plan for teams to the VP of Engineering and his leadership team resulting in 2x improvement in productivity within 6 weeks.
  • Created and implemented Agile team maturity assessment model including clear success criteria which improved teams focus resulting in improved team morale.
  • Started an optional community of practice and lean coffee model that increased engagement of scrum masters and product owners by 5x.
  • Coached and trained teams on values, principles, and practices of Scrum and Kanban enabling one project to deliver MVP within 3 months that slipped for more than a year.
  • Established trust and relationships with leadership teams to help enable an environment that increased transparency, accountability, and happiness of teams.

Project Manager/Agile Coach

2014 - 2017
Cisco Systems Inc.
  • Worked as an enterprise coach for Cisco Software Group involving 100+ teams across various technologies like SDN, cloud, and virtualization to design, train/coach and implement product delivery process for both software and hardware products.
  • Planned and facilitated software increments for enterprise solution products involving 6 product lines and 20 teams effectively resulting in prioritized, streamlined backlog saving teams capacity to work on customer-focused items creating a 20% increase in revenue.
  • Saved $500,000+ for Cisco Software Group by leading software development process customization and training teams on Agile/Kanban process and best practices.
  • Increased predictability of software builds delivery by 60% with the implementation of automation strategy and best practices for automated builds leading towards CI/CD/DevOps.
  • Saved $1-2 million dollars by leading portfolio management process adoption in service provider space aligning features across product lines and eliminating redundancy.

Agile Coach/Scrum Master

2013 - 2014
MalwareBytes
  • Worked as an agile coach to define and measure progress in the transformation journey.
  • Shared the vision of agile transformation and software delivery process at a company meeting that enabled alignment/clarity across departments resulting in reduced product delivery cycle time by 25%.

Agile Coach/Scrum Master

2008 - 2013
Cisco Systems Inc
  • Performed SM responsibilities after getting CSM. Progressed towards full-time scrum master/agile coach/agile site lead in collaboration/VoIP technology group.
  • Enforced Kanban principles as a scrum master that resulted in the reduction of Cycle time by 30% thus increasing the team's throughput in less than 8 weeks.
  • Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.
  • Coached new SM and trained global teams, which resulted in early delivery of the project and reduced 35% process waste caused by a lack of common understanding.

Software QA Engineer/Lead

2005 - 2008
Cisco Systems Inc.
  • Performed software QA engineer responsibilities then evolved into QA lead role working on various products and technologies including collaboration, conferencing, VoIP, and mobility.
  • Successfully designed and implemented testing/automation strategy for various product lines including scoping for feature, functional, stress, scale, integration and solution testing which enabled maximum code coverage and reduced customer reported defects.

Media Platform/Ads Enablement for B2B B2C (Verizon Media)

Managed solution train for Verizon Media to deliver business-critical OKRs enabling $25 million in revenue.

Managed solution train with multiple release trains with C-level executives and stakeholders towards the delivery of business-critical OKRs which enabled revenue gain of $25 million.

Technology: AWS/Azure-based video streaming, adtech, PaaS, video players, and broadcast feed (ESPN, Fox, and Disney).

Video Data Platform - AWS/Azure (Yahoo + AOL)

Coached agile teams to deliver MVP within a quarter enabling data storage cost saving of $5 million.

$5 million reduction in storage cost by coaching agile teams to deliver MVP features within a quarter for a 1 year delayed program.

AWS, Azure, big data platform, data processing, SaaS, data analytics, EOL legacy systems

Portfolio Alignment/Consolidation - Cisco Software Group

Led organizational adoption of program increments approach to consolidate backlogs across 6 product lines and 20 teams.

Planned and facilitated software increments for enterprise solution products involving 6 product lines and 20 teams effectively resulting in prioritized, streamlined backlog saving teams capacity to work on customer-focused items creating a 20% increase in revenue.

SaaS, Routers, Switches, SDN, DevOps, Kanban, Scrum
2019 - 2019

Coursework in Product Management

Stanford University - Palo Alto, CA

1994 - 1997

Bachelor's Degree in Electrical Engineering

National University of Sciences and Technology - Islamabad, Pakistan

APRIL 2020 - PRESENT

Artificial Intelligence Applications and Strategy

UC Berkeley: Haas School of Business

SEPTEMBER 2019 - PRESENT

Fundamentals of Azure

Microsoft

SEPTEMBER 2019 - PRESENT

PMI Agile Certified Practitioner (PMI-ACP)

Project Management Institute (PMI)

MAY 2019 - MAY 2022

Project Management Professional (PMP)

Project Management Institute (PMI)

SEPTEMBER 2016 - PRESENT

SAFe Program Consultant - SPC 5.0

Scaled Agile Framework

SEPTEMBER 2016 - PRESENT

Certified Scrum Product Owner

Scrum Alliance

AUGUST 2008 - PRESENT

Certified Scrum Master

Scrum Alliance

Tools

Jira, Rally, Amazon CloudFront CDN, Cucumber, Google Docs, AWS CLI, Microsoft Project, CA Project Portfolio Management, Pivotal Tracker, TeamViewer, Adaptive Insights, Cisco Unified Communications Management Suite, AWS Deployment, Jenkins, Confluence, Trello, Slack, Google Hangouts, Splunk, Facebook Ads Manager, Project Management & Work Tracking Tools, Advertising Tools & Platforms

Industry Expertise

Software, Mid-sized Enterprises, Small & Medium-sized Enterprises (SME), Digital Marketing, Digital Media, California Consumer Privacy Act (CCPA)

Paradigms

Agile, Scrum, Kanban, Implementation Project Management, Continuous Delivery (CD), DevOps, Test-driven Development (TDD), Behavior-driven Development (BDD), Software-defined Networking (SDN), Requirements Analysis, Release Trains, Agile UX, Agile Workflow, Servant Leadership, Planning Poker, Management, Team Development, OSI Model, Software Testing Lifecycle (STLC), Software Testing, Agile Software Development, Network Function Virtualization (NFV), Iterative Delivery, Key Performance Metrics, Continuous Deployment, Continuous Integration (CI), Testing, E2E Testing, Agile Project Management, PMBOK

Platforms

Amazon Web Services (AWS), Azure, Amazon EC2, OS X, MacOS, Google Chrome, Android, Android TV, iOS, Windows

Other

IT, Digital Transformation, Scaled Agile Framework (SAFe), Video Ads, Facilitation, Leadership, Agile Coaching, Service Delivery Project Management, Software as a Service (SaaS), Business Analysis, Portfolio Management, Product Roadmaps, Platform as a Service (PaaS), Cloud, Native Ads, Big Data, Data Analytics, Certified Trainer, Training & Training Content Development, Google Ads, Lean Startups, Advertising Technology (Adtech), Requirements, Project Delivery, Project Discovery, Project Closure, Project Design, Project Support, Microsoft, Training Content, Training Materials, Training Workshops, Leadership Training, Coaching, Scrum Coaching, Mentorship & Coaching, Executive Coaching, Public Speaking, Enterprise Metrics, Enterprise Software, Small Business, Scrum Master, Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), SAFe 4 Advanced Scrum Master, Agile Sprints, Agile Deployment, Lean UX, Lean Canvas, Lean Experiments, Lean Development, Systems, Mobile, Mobile Apps, Mobile UI, Mobile UX, Mobile Data, Networks, Network Security, Cloud Computing, Amazon S3 (AWS S3), AWS HA, Microsoft Azure, SaaS, SOAP, APIs, API Testing, REST APIs, Root Cause Analysis, Workshop Facilitation, Negotiation, Conflict Resolution, Leadership Strategy, Team Leadership, QA Leadership, Change Leadership, Thought Leadership, Project Leadership, Remote Team Leadership, Project Tracking, IT Projects, Program Management, Programming, Planning, Sprint Planning, Strategy Planning, Capacity Planning, Product Planning, Project Planning, Project Initiation, Enterprise Product Portfolios, Roadmaps, Feature Roadmaps, Feature Backlog Prioritization, Customer Success, Customer Journeys, Know Your Customer (KYC), Value Proposition, Value Analysis, Value-added Services (VAS), Value Proposition Canvas, Earned Value Management (EVM), Business to Business (B2B), Business Planning, Business Services, Execution, Senior Executive Management, Strategic Planning & Execution, Training, VoIP, Video on Demand (VOD), Solution Design, Digital Solutions, Technology Solutions, Digital, Transformational Leadership, Agile Transformation, Process Transformation, Work Breakdown Structure, Feature Planning, User Stories, Strategy, Growth Strategy, Product Strategy, Strategic Planning, Estimations, Cost Estimation, Resourcing, Resource Management, Resource Loading, Resource Allocation, Cost Management, Cost Reduction & Optimization (Cost-down), Time Management, Project Timelines, Clients, Client Management, Teams, Teamwork, Team Mentoring, Team Management, Team Building, Projects, Web Programming, Vendor Management, Engineering, Android Development, Mobile Device QA Automation, Automation, Automation Tools, Automated Testing, QA Automation, Software Development Lifecycle (SDLC), Project Lifecycle, Product Lifecycle Management (PLM), Python, Software QA, Software Design, Software Development, Agile Software Testing, Functional Requirements, ServiceNow, Project Services, Service, IT Services, Managed Services, Delivery, Delivery Management, Product Delivery, ISO 9001, Compliance, Antivirus Software, Software Architecture, Scalability, Performance Management, Performance Testing, Performance Evaluation, Metrics, Reporting, Progress Reporting, Retrospective Techniques, Continuous Development (CD), Process Improvement, Quality Improvement, Productivity Improvement, Cisco Routers, Cisco Switches, IT Networking, Social Media, Social Networking, Social Media Marketing (SMM), Ads, Digital Advertising, Content Marketing, Content Strategy, Infrastructure, Cloud Infrastructure, Project Management Infrastructure, Development, A/B Testing, User Interface (UI), Configuration Management, Project Management, Privacy, Project Management Office (PMO), IT Project Management, Mobile/Web Project Management, Software Project Management, Technical Project Management, IT Program Management, Technical Program Management, Agile Program Management, Release Management, Software Release Management, Deployment, IT Deployments, Milestones, Data Privacy, Security, Data, Data Processing, Security Planning, Objectives & Key Results (OKRs), New Product Development, Net Promoter Score (NPS), Funnel Analysis, Aha!, Lucidchart, PMO, PMI, Project Management Professional (PMP), Scaled Professional Scrum (SPS), Monitoring, Log Management, Requirement Traceability Matrices, Storage, Data Analysis, Analytics, Jive, Request for Information (RFI), RFQ, Videos, Video Streaming, Google AdSense, Encoding, Engagement Strategy, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Management, Communication Management, Cross-cultural Management, Cross-cultural Communication, Cross-functional Team Leadership, Cross-functional Collaboration, Risk, Risk Assessment, Risk Management, Risk Analysis, Budget Management, Project Budget Management, Test Planning, Request for Proposal (RFP)

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