Nada Mihovilovic
Verified Expert in Project Management
Project Manager
Belgrade, Serbia
Toptal member since May 18, 2020
Nada is an agile thinker with 15 years of service delivery, project, and program management experience. She has proven success working with distributed teams in various setups, from startups to Fortune 500 companies. She has hands-on experience building ERP, CRM, eCommerce, and DevOps solutions, delivering exceptional products on time and budget while exceeding client expectations.
Project Highlights
Expertise
Work Experience
Engineering and Delivery Lead via Toptal
JT International S.A.
- Took responsibility for the implementation and evolution of a global digital technology strategy aligned with the business vision for ploom.com.
- Contributed to planning, delivery, and operations of JTI digital ecosystem (DES) products focused on eCommerce, loyalty programs, marketing automation, and B2B/B2C consumer lifecycle capabilities.
- Worked on the products that were successfully rolled out in 12 markets in 2023, with 15 markets planned for 2024.
IT Solution and Delivery Manager
Robert Bosch
- Owned the whole cycle of B2C solutions and their commercial success. Handled the E2E of the IT solutions during the entire solution lifecycle.
- Contracted dedicated team members and, subsequently, led the team.
- Planned the solution roadmap and proactively worked on optimizing the solution. Contracted dedicated and extended team members. Managed customer requirements, including input for IT product and service development.
- Integrated IT products and services into the system landscape per specific needs to achieve the goals. Managed the dependencies of the IT solution and the integration in close alignment with the respective product and service owners.
Agile Project Manager
Robert Bosch
- Assisted a multi-national engineering and technology company focused on connected products and services with headquarters in Germany.
- Built and led a team of Scrum Masters and Agile coaches. Spearheaded the business and digital Agile transformation. This involved managing 15 people in Europe, North America, Asia Pacific, and Africa.
- Managed projects with budgets from 500,000-1.5 million euros and determined and minimized risk in the buyout processes, reducing costs by 15% annually.
- Organized the team set up and project scaling performed where necessary (Nexus, SAFe).
- Defined and tracked team targets by implementing OKRs.
- Evaluated, set up, and improved project management methodologies in multiple projects.
Senior Project Manager
A1 Telekom Austria
- Managed four project workstreams in the IT and business system transformation program, with a total budget of 60 million euros.
- Collaborated with impacted departments and SMEs to conduct a current state assessment, develop a target state solution, and perform a gap analysis for the project.
- Designed and delivered deployment project plans for a target state shared service function.
- Developed, maintained, and tracked project management plans and schedules. Collaborated with program sponsors and firm leaders to ensure leadership engagement.
- Coordinated and scheduled joint discovery sessions with over 100 subject matter experts across the enterprise.
- Managed program risks and issues, as well as changes to project plans and deliverables.
- Introduced the Agile framework for the first time in the IT product development of A1.
Senior Business Analyst | Technical Project Manager
A1 Telekom Austria
- Provided experienced management of over 20 projects in an enterprise environment delivering enterprise software products for a mobile network operator, a strategic partner of Vodafone in Serbia.
- Managed all phases of SDLC from coding to deployment.
- Created a detailed program and project execution plan and managed all implementation processes, including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget.
- Delivered effective vendor negotiations resulting in a total operations budget reduction of 10% annually.
Software Engineer
ComTrade Group
- Worked on requirement gathering, software development, and quality management. Used technologies such as SharePoint, C#, SQL, and web portals.
- Delivered 15 projects for clients successfully in different industries such as government institutions, retail, trading, food processing, and HR.
- Worked for clients in the public sector, such as the Ministry of Finance of the Republic of Serbia, Government of Macedonia, the Ministry of International Economic Relations of the Republic of Serbia, the Information and Internet Agency, and the Ministry of Science and Environmental Protection.
- Worked with Port of Belgrade, the Royal Family of Serbia, CheapToday, and Centroproizvod.
Project History
Fan's Football Blog
Led development team working on UEFA product for Champions League competition
OneBSS Project
https://www.a1stories.com/blog/many-countries-one-tag/IT and business transformation project in A1 Telekom Austria Group.
Debt Collection App
Conducted business and IT requirements engineering, vendor selection, and project management.
Customer Scoring Application
Conducted the project discovery phase, defined MVP requirements, and ran the RFP process. Responsible for the SDLC after vendor selection.
SAP MDM
Introduced scrum in a SAP ERP implementation project.
SaaS App for Talent Management
Led three scrum teams (20 people) in four time zones. Cooperated with product owners and the lead product owner in building and managing the prioritized product backlog. Coached senior management and product teams on agile practices and processes.
eCommerce solutions
As a technical project manager and product owner, I worked with multiple clients on defining product roadmaps.
eCommerce Data Lake
Creating architecture for unifying user information from an eCommerce website with multiple touchpoints with the final user to create a holistic view of the user by connecting all the information and plugging it into Tableau for visualization.
Education
Disruptive Strategy Practitioner in Disruptive Strategy
Harvard Business School - Online
Design Thinking in Design Thinking
Hasso Plattner Institute - Potsdam
Master's Degree in Computer Science
University of Belgrade, Faculty of Electrical Engineering - Belgrade, Serbia
Certifications
Certified Scrum Master
Scrum Alliance
Design Thinking Professionalist in Human Centered Design
Hasso Platner Institute for Digital Engineering, GmbH.
Business Development Management in Business and Technology
TAG Business School
Agile Project Management
Project Management Center
Advanced Project Management, Time and Risk
Prima Consulting
Certified Professional for Requirements Engineering
International Requirements Engineering Board
Skills
Tools
Jira, Confluence, Asana, DataTables, Oracle ERP, Trello, Microsoft Project, Slack, Atlassian, Google Analytics, NetSuite, SQL, TIBCO Enterprise Message Service (EMS)
Paradigms
Scrum, Kanban, Change Management, Agile, Agile Project Management, Team Development, Waterfall Development, Agile Leadership, Cross-platform, Requirements Analysis, Design Thinking, Organizational Change Management (OCM), Testing, E2E Testing, API Architecture, B2B, Agile Product Management, B2C, Agile Delivery
Platforms
Nexus, Enterprise Resource Planning (ERP), Shopify, SharePoint, Azure
Industry Expertise
Telecommunications, Tax Systems, Taxation, Automotive, Games, Healthcare
Other
Project Planning, Software Release Management, Capacity Planning, GAP Analysis, Business Processes, Budget Management, Software Development Lifecycle (SDLC), Analytical Thinking, Budgeting, Business Analysis, Communication, Project Evaluation, Product Planning, Project Coordination, Coordination, Risk Modeling, Risk Management, Risk Analysis, Stakeholder Interviews, Stakeholder Management, QA Testing, Test Cases, Minimum Viable Product (MVP), Scaled Professional Scrum (SPS), Lessons Learned, Certified ScrumMaster (CSM), Certified Scrum Professional, Scrumban, Remote Work, Software as a Service (SaaS), eCommerce Platforms, SaaS, Enterprise, APIs, Project Management, Project Reporting, Project Discovery, Discovery Workshops, Product Discovery, Program Management, Startups, Milestones, Project Timelines, Technical Project Management, Project Scoping, Mobile Data, Master Data Management (MDM), MDM, Team Management, Estimations, Project Estimation, Project Tracking, Scrum Master, Agile Coaching, Digital Project Management, Requirements, User Requirements, Requirements & Specifications, IT Project Management, Delivery Management, Documentation, Taxonomy, Accounting, Configuration Management, Reporting, Data Science, Key Performance Indicators (KPIs), Executive Reporting, Best Practices, Stakeholder Engagement, Scaled Agile Framework (SAFe), SAP, Agile CRM, IT Business Analysis, Business to Business (B2B), Conflict Resolution, Impact Assessment, Risk Assessment, Disaster Recovery Plans (DRP), Program Evaluation, Performance Evaluation, Governance, IT Governance, Integration, API Integration, Software Integration, Leadership, Team Leadership, Project Leadership, Process Design, Feature Backlog Prioritization, Feature Prioritization, Stakeholder Analysis, Waterfall Methodology, Technical Design, Technical Consulting, API Testing, Scrum Product Owner, SAFe 4 Advanced Scrum Master, Scrum Testing, eCommerce, CRM Systems, Stitch Data, Data Warehousing, Azure Data Lake, Big Data, Google BigQuery, Product Owner, Product Ownership, Business to Consumer (B2C), Discovery Management, Gaming, Java, .NET, HTML, Technical Leadership, Angular, Python, Product Management, Manufacturing, Data Warehouse Design, Systems Analysis, IT Systems Architecture, System Integration, Workflow Optimization, Data Analytics, Automation, Dashboards, Jira Administrator, Manufacturing Project Management, Software Development, Production, Technical Hiring, Technical Product Management, Drip Campaigns, Facebook Ads, Customer Analysis, Web Applications, C#, Customer Success, Key Account Management, Custom Solutions, Delivery, TIBCO, Software Design, Solution Architecture, Computer Science, Information & Communications Technology (ICT), Information Technology, Innovation, Business Strategy, Product Design, Mobile Apps, Technical Requirements, Technical Direction, Trade Marketing, Code Review, B2B Product Management, International Logistics, Last Mile Logistics, Information Logistics, Marketing Automation, Consumer Trends
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