Director of Innovation and IT
2020 - PRESENTENG- Ensured the team lives agile values and principles, follows the processes and practices. Organized teams into chapters where each discipline has space for continuous improvement and strategic capabilities enhancement.
- Defined innovation initiatives into programs based on end-user receiving the added value. Managed programs throughout their entire lifecycle, working closely with program managers towards a visible and clear portfolio of services and products.
- Implemented IT enhancements across the company for security enforcement and productivity optimization.
Chief Operations Officer
2020 - PRESENTYouBIM- Created and executed company strategy along with CEO, CTO, and CCO.
- Led people management which includes assessing staffing needs, participating in the recruiting process, manage employee relationships, leading staff training and development, managing deadlines, and building company culture.
- Managed financial budget, billing, and collection monitoring.
- Participated in commercial strategy and maintain customer interaction to ensure proper delivery of product and services.
Chief Technology Officer
2019 - PRESENTMontironi- Defined structure, processes, and policies of IT operations.
- Administered the JIRA Agile Project Management platform and the Atlassian suite.
Project Manager
2018 - 2020Fligoo- Supervised 15+ direct reports distributed in various projects, mainly in big data, machine learning, and AI solutions as well as outsourcing of software services.
- Defined processes, policies, and standards to be used across technology organization.
- Mentored contributors on career development plans.
- Defined architecture used for continuous integration/delivery and microservices-based development.
- Acted as the product owner for proprietary big data, machine learning, and AI solutions.
- Created a performance review process for technology contributors.
- Participated in sales process to support technical discussions.
- Defined technology stack to be used internally.
Account Chief Architect, Project Manager
2017 - 2018DXC Technology- Defined transformation roadmap for American Airlines contract renewal (contract renewed 6 months prior targeted date).
- Designed architecture to deploy HP/Microfocus suite of tools to build integrated solutions platform.
- Served as the DXC point of contact for American Airlines CIO.
- Supervised the transformation team.
- Owned IT operations management platform.
Solution Architect, Project Manager
2013 - 2017Hewlett Packard Enterprise- Headed continuous improvement initiatives.
- Acted as the ITIL IT service management subject matter expert.
- Managed innovation projects between American Airlines and Hewlett Packard Enterprise.
- Served as the HPE representative on American Airlines/US Airways merger technology projects.
- Oversaw IT efforts on the passenger reservation system fusion between AA and USAir.
- Led IT efforts on flight operating system fusion between AA and USAir.
Midrange IT Operations Technical Leader, Project Manager
2009 - 2013Hewlett-Packard- Acted as the technical leader for IT operations supporting American Airlines infrastructure.
- Monitored and supported the server infrastructure.
- Served as the server operating system administrator (Solaris, Linux, Windows Server).
- Provided database 1st level support (SQL and Oracle).
- Supported network devices (Cisco Layer 2 and 3 devices).
- Coordinated event and incident reduction actions.
Chief Technology Officer
2008 - 2009ECOM Servicios Informáticos- Owned IT service management processes.
- Defined technology stack used by IT Operations.
- Designed solution architectures.
- Headed continuous improvement initiatives.
- Supervised IT operations agents.