Srinivas Gudimella, Project Manager in Los Gatos, CA, United States
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Srinivas Gudimella

Verified Expert  in Project Management

Project Manager

Location
Los Gatos, CA, United States
Toptal Member Since
May 20, 2019

An agile program manager, Srinivas has led end-to-end program management responsibilities for digital transformation and custom application development projects worldwide. He's delivered programs and projects worth $15+ million in financial services, audits and assessments, sales compensation, and healthcare. Srinivas has been accountable for managing customer relationships, planning, budgeting, project kick-off, communications, quality, and delivery of projects across the SDLC.

Project Highlights

Unilateral Acess Program
Planned and implemented a unilateral access program across different core data products as part of the compliance
Next Generation Customer Experience Platform
Led the team building the "Next Generation Customer Experience Platform" on Azure for a global automobile leader to monetize the services and increase their revenue
Audit Process Platform
Led the development of a business enterprise platform for a large audit and assessment services organization with 12 scrum teams.

Expertise

Work Experience

Senior Program Manager

2022 - 2024
Google
  • Oversaw the compliance and implementation of DMA and unilateral access programs across core data products, partnering with engineering teams to architect, design, and prioritize implementation to meet external commitments.
  • Managed the partnerships with different product areas and drove the cross-functional teams to identify areas of collaboration and deliver the agreed commitments.
  • Built a process and workflow to gather customer requirements and prioritize, plan, track, and report their status.

Principal Project Manager

2020 - 2022
Microsoft
  • Led the team in building the next-generation customer experience platform on Azure for a global automobile leader to monetize the services, thereby increasing their revenue.
  • Enabled a prominent retail leader in transforming their legacy apps into microservices architecture and moved the 80+ applications to Azure Kubernetes services, reducing the deployment time to days from weeks and enabling their eCommerce business.
  • Built a hybrid cloud foundation platform for a major retail leader that enabled them to shut down their data centers and reduce their operating expenses by $10M yearly. Helped in their multi-cloud transformation journey.
  • Owned and built rapid prototypes of highly impactful mission-critical use cases for the identified solutions that proved their value and then scaled their implementation.

Senior Technical Program Manager

2019 - 2019
ServiceChannel Inc
  • Planned go-to-market plans for quarterly releases.
  • Collaborated with cross-functional teams and delivered quarterly releases.
  • Planned and delivered multiple projects, managing through software development.
  • I created development schedules and managed the engineering, UI/UX, QA, and DevOps teams to deliver them.
  • Managed risks proactively and ensured there was no impact on the delivery schedules.

Delivery Manager

2007 - 2018
Microsoft Corporation
  • Delivered programs and projects over $15 million across SDLC using agile, iterative, and waterfall methodologies.
  • Led cross-functional teams across engineering, quality assurance, security and privacy, and infrastructure to ensure alignment toward project goals and successful delivery.
  • Led programs in financial services, audits and assessment, sales compensation, and healthcare.
  • Managed programs involving 300 consultants, multiple locations, and PM/dev/test disciplines.
  • Improved SLAs by 30% through sustenance engineering; implemented operational improvements like left shift quality, leaner test processes, RCAs, and more.

Project Manager

2005 - 2006
LGS Ltd
  • Created development schedules and supervised the development teams.
  • Managed communication with customers and business stakeholders.
  • Managed a team of 25 engineers across development, QA, and UX disciplines.
  • Contributed to process improvement initiatives and improved delivery quality.
  • Contributed to design and code review sessions to build robust software.

Project Manager

2004 - 2005
NCR Corporation
  • Created development schedules and supervised the development teams.
  • Managed communication with customers and business stakeholders.
  • Managed a team of 25 engineers across development, QA, and UX disciplines.
  • Contributed to process improvement initiatives and improved delivery quality.
  • Contributed to design and code review sessions to build robust software.

Project Leader

1998 - 2004
Intergraph Corporation
  • Managed a team of 10 developers by executing the project plans and delivering as per plan.
  • Designed key modules for the products, such as image training and tap placement.
  • Participated in the review of designs and code of peer developers.
  • Developed the key modules of the products using C and C++.
  • Created unit and integrated tests and ensured applications were developed with the highest quality.

Unilateral Acess Program

Planned and implemented a unilateral access program across different core data products as part of the compliance

I was responsible for the compliance and implementation of unilateral access programs across core data products, partnering with engineering teams to architect, design, and prioritize implementation to meet external commitments. I managed partnerships with different product areas and drove the cross-functional teams to identify areas of collaboration and deliver the agreed commitments.

Next Generation Customer Experience Platform

Led the team building the "Next Generation Customer Experience Platform" on Azure for a global automobile leader to monetize the services and increase their revenue

I led the team to remodel the customer experience platform to drive customer behavior based on data insights and increase revenue through monetization. I created a program plan that is inclusive of both the customer and our services team to deliver the MVP to production in 90 days

Audit Process Platform

Led the development of a business enterprise platform for a large audit and assessment services organization with 12 scrum teams.

After completing a successful discovery phase working with the customer product owners, the high-level product backlog was built and estimated. After that, the platform was architected, moved to design and development, and delivered against the planned milestones.

The application was built with a brand-new look and feel and smart navigation around the workspace, making it ready for future use on any device. I developed a custom-built questionnaire tool that is flexible to accommodate the industry being audited and directly linking to the workspace. To accommodate the traveling auditors, an effective conflict resolution system has been built that enables the auditors to choose the method of connection and synchronization like "Always Online," "Sync Periodically," or "Work Offline."

The platform has been launched, and all the auditors across the 160 countries are performing audits in a standardized and efficient way, thereby improving customer service.

Facility Management Platform | Project Tracking

Led the development of a project tracking capability for the facility management platform.

WORK DONE
• Planned and executed the project tracking capability from concept to general availability.
• Collaborated with the product manager to define the concept and requirements and get approval from the executive sponsor.
• Contributed to the estimations, planning, and scheduling of the project
• Led the development team to deliver the project on time and with the highest quality. No defects were identified after the launch.
• Worked with the account and customer success teams to identify customers with limited availability, plan their execution, and implement it.
• Conducted training sessions for the learning, development, and support teams to support the platform after general availability.
• Owned communications throughout the life cycle from concept to general availability for both internal and external customers.

Sales Compensation Incentive Engine

Led the team through multiple releases of a new, highly visible sales incentive compensation engine (ICE).

As the principal PM/scrum master, I coached the teams to move from Waterfall to Agile.

WORK DONE
• Introduced agile release planning with periodic releases and sprints aligned to the product roadmaps.
• Facilitated the product discovery workshops to finalize the requirements for a cloud-based rewrite of the legacy system.
• Coached the customer team on agile methodology and enabled them to adapt the same across all their projects.
• Drove the team to migrate to VSTS to support the agile delivery.

Unified Communications Platform

Led the porting of Noble Resources Lotus Notes to the Microsoft Unified Communications platform for their supply chain group.

WORK DONE
• Led the business stakeholders of the Noble Services group to drive the project's vision and strategy.
• Published the overall plan for moving all their employees worldwide, along with the headquarters team, to the Microsoft platform without any impact on their existing business.
• Drove the execution of the plan by working with all the stakeholders and managing teams across time zones in parallel.
• Conducted the project kick-off meeting, weekly status meetings, and monthly executive steering committee meetings and ensured everyone had the latest update on the project.
• Delivered the project on schedule and within budget with a savings of 5%.

All employees have been moved to Microsoft Active Directory and the Microsoft Exchange platform with no impact on the business or downtime.

Chatbot Offerings

Led the Microsoft business offering team in building the chatbot offering for utility services.

WORK DONE
• Conducted discussions with the sales team across Microsoft Services to understand the needs of the bot for utility services.
• Led the architects, business analysts, and UX design teams in defining the business and technical requirements for building a bot that can initiate conversations and conduct transactions in the utility space.
Led the technical team in estimating and defining program management details, such as the number of resources, schedule, and cost for the offering.
• Collaborated with marketing and account management teams to land the offerings for the pilot customers.
• Collected the feedback and input from pilot customers to refine the offering.

The offering has been launched on GITEX and Europe Consumer Show, attracting additional customers and more business.
2000 - 2003

Post Graduate Diploma in Finance

Indira Gandhi National Open University - New Delhi, India

1996 - 1998

Master's Degree in Computer Science

Jawaharlal Nehru University - New Delhi, India

1992 - 1996

Bachelor's Degree in Computer Science

Andhra University - Visakhapatnam, India

JUNE 2015 - PRESENT

Change Management Professional

Prosci

MARCH 2013 - PRESENT

Certified Scrum Master

Scrum Alliance

JUNE 2012 - PRESENT

ITIL

APMG

OCTOBER 2006 - OCTOBER 2019

Project Management Professional (PMP)

Project Management Institute (PMI)

Tools

Jira, Confluence, Slack, Project Management & Work Tracking Tools, Microsoft Project, Lotus Notes, Microsoft Exchange

Paradigms

Scrum, Agile, Iterative Delivery, Agile Project Management, Requirements Analysis, Kanban, Waterfall Delivery, Organizational Change Management (OCM), Continuous Delivery (CD), Rapid Prototyping

Industry Expertise

Healthcare, Financial Services

Platforms

Windows, Azure, iOS 11

Other

Microsoft 365, Certified ScrumMaster (CSM), Project Delivery, Project Management Professional (PMP), Visual Studio Team Services (VSTS), Multi-functional Teams, Software Project Management, Portfolio Management, Delivery Management, Global Delivery Strategy, Project Management, Transformation Delivery Management, Discovery Workshops, Backlog Management, Minimum Viable Product (MVP), Project Planning, Project Timelines, IT Project Management, PMO, Project Scoping, Software Development, Software Development Lifecycle (SDLC), Team Leadership, Complex Program Management, Project Reporting, Project Tracking, Resource Management, Stakeholder Management, Cross-functional Team Leadership, Client Delivery Management, Resource Allocation, Scheduling, Technical Project Management, Scrum Master, Mobile Apps, Audit Management, Product Lifecycle Management (PLM), Product Roadmaps, Web & Mobile Applications, Web Development, Web Services, Roadmaps, Product Management, User Stories, Business Consulting, Product Owner, Waterfall Methodology, Technical Program Management, Google Workspace, Microsoft, IT Program Management, IT Service Delivery, Project Discovery, Feature Roadmaps, Customer Success, Customer Support, Financial Management, Financial Risk Management, Risk Management, Organizational Design, Computer Science, Programming, Data Structures, Algorithms, Database Management, Operating Systems, Computer Graphics, Computer Networking, Backlog Grooming, Feature Backlog Prioritization, Continuous Improvement, System Migration, Feature Prioritization, Feature Planning, Proof of Concept (POC), Agile DevOps, Agile Product Delivery

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