Verified Expert in Project Management
For several years, Vanja has combined her expertise in languages and strategic management to lead and mentor development teams. Her passion is in product discovery and co-creation, and she's built an array of web and mobile projects in various spheres, including digital marketing, fintech, gaming, and education. Vanja shines in her genuine, nuanced care, team handling, and enthusiastic approach to achieving goals.
- Gained expertise that lies in identifying market needs, defining product strategies, and launching applications that streamline operations, enhance user experience, and facilitate seamless financial transactions in the factoring business.
- Held a product manager role in the organization and worked on oil and gas business applications, spearheading the development and deployment of cutting-edge software solutions tailored to the unique challenges of the oil and gas industry.
- Conducted thorough market research to identify untapped opportunities, leading to the development of a strategic product roadmap that aligns with both user needs and business objectives.
- Collaborated closely with engineering, design, and marketing teams to ensure product vision was translated into reality, maintaining a focus on user-centric design principles.
- Implemented metrics and KPIs to monitor product performance post-launch, leveraging data to make informed decisions for future iterations and enhancements.
- Acted as the primary liaison between clients, stakeholders, and internal teams, facilitating transparent communication and aligning expectations with product capabilities.
Technical Program Manager
- Served as a technical program manager at Bison Logistics, a dynamic entity in the oil and gas and freight and logistics services, and honed a diverse skill set, including agile product and project management, program management, and QA leadership.
- Took on more responsibilities as I assumed the role of a scrum master for several development teams, where I facilitated all team meetings and scrum ceremonies, ensuring agile best practices.
- Played a pivotal role in product discovery sessions with various stakeholders, employing innovative discovery techniques such as user story mapping and design thinking, which led to the successful development of comprehensive product backlogs.
- Worked on the strategic decisions related to the engineering direction in relation to the other company sectors, setting up quality audits, and aligning engineering, data, and infrastructure decisions.
- Established quality audits and fostered alignment between engineering, data, and infrastructure decisions, significantly contributing to the company's strategic direction and operational excellence.
Project Manager Digital
- Joined the team to help the company in the transformational phase with the process definition. Worked on process mapping and created a ''factory model'' of key processes such as customer onboarding, internal reporting, and more.
- Managed the initiative of implementing a suitable project management tool. Conducted cross-company research and requirements gathering and led the discussions with the potential PM tool vendors.
- Managed a program that was aimed at migrating all the clients to the secure virtual desktop. Created a program run-book and managed end-to-end program progress on multiple accounts.
Chatbot Project Coordinator
- Managed an HR chatbot implementation and release for a large international company (4–500,000 employees).
- Trained chatbots and created workflow schemes for user intents.
- Supervised developers and ensured timely delivery of the product.
- Ensured a great client-team relationship of trust and proactiveness in a fully remote multinational environment.
- Built COVID-19 and post COVID-19 chatbot solutions for clients and individuals.
Levi9 Technology Services
- Joined the team as a delivery manager and scrum master and for almost two years to build strong customer relationships and keep track of project scope, quality, and budget.
- Implemented various project transformation processes from a waterfall-like structure with yearly releases to an agile biweekly release setup.
- Optimized the teamwork by organizing the people in performing teams; defined the workflows and SLDC for each team.
- Facilitated multiple discovery workshops, performed user story mapping sessions, and helped the client with defining requirements.
- Implemented various scrum practices and facilitated all scrum rituals with the distributed team setup.
- Motivated the development teams to achieve both their personal as well as the client's objectives, creating a safe and positive work environment.
- Organized knowledge-sharing workshops on various topics, from scrum to leadership.
- Served as an IT project management consultant, focusing on creating way-of-working procedures and SLDC structure for distributed cross-functional teams.
- Collaborated closely with the clients on creating functional specifications and wireframes for their products and creating project timelines.
- Contributed to IT projects from various industries—from automotive to stock market and music.
- Joined the team as an assistant scrum master, then progressed to lead project manager/scrum master.
- Organized multiple collocated agile teams and set up their workflows.
- Optimized scrum processes and coached the team and clients on agile practices.
- Implemented beta testing of the applications and was a member of the acceptance board—testing along with product owners and stakeholders and approving the features.
Marketing and Communications Executive
- Created a marketing strategy for the knowledge management platform built by the in-house development team.
- Contributed to content and social media management and the overall product promotion.
- Organized the company's tech talks for knowledge sharing on various topics—from tech to marketing.
Client Services Manager
- Collaborated with media agencies on media planning and ad-serving, such as Ubisoft, Maxus, Xaxis, and Mediacom UK.
- Contributed to gaming digital media campaigns (e.g., Assassin's Creed).
- Collaborated with distributed and in-house teams on the rapid value generation from advertisements in a fast-paced Ad Tech industry.
Worked on the transformation of a startup into an app used by over 500,000 people.
Web Portal and Database Refactoring and Remodeling for Machine Industry
Built the new web portal for customers and dealers and designed the brand new complex database model for a leading dealer in the machine and large vehicles industry.
Managed an HR chatbot implementation for a large international company, including the release and maintenance.
Worked on marketing and lead generation strategy for the knowledge management platform.
Hybrid Mobile Application for Gaming and Education
Successfully delivered the initial product backlog and UI/UX flow for the hybrid mobile application aimed at promoting African-American culture through gamification.
Coached the client on the Agile practices and Scrum framework.
Led a successful product discovery journey for mobil and web surgical application.
Was also led estimation sessions with the team.
Technical Program Manager
Became a Technical Program Manager for an oil & gas industry company. Took over the QA leadership, the data team and infrastructure team management, and strategies to deliver company products faster and with better quality.
• Worked as a scrum master for multiple development teams, led all team meetings, and facilitated scrum cadences.
• Worked on product discovery sessions with multiple stakeholders, using various discovery techniques, such as user story mapping, design thinking, etc. Managed leading the team in the process of fully developing the product backlog.
• Progressed to become a Technical Program Manager, took over the QA leadership, data team and infrastructure team management.
• Worked on the strategic decisions related to the engineering direction in relation to the other company sectors, setting up quality audits, and aligning engineering, data, and infrastructure decisions.
Master's Degree in Strategic Management
University of Belgrade - Belgrade, Serbia
Bachelor's Degree in English Language and Literature
University of Novi Sad - Novi Sad, Serbia
Professional Scrum Master I
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