Vanja Ostojic, Project Manager in Novi Sad, Vojvodina, Serbia
Vanja Ostojic

Project Manager in Novi Sad, Vojvodina, Serbia

Member since February 17, 2020
For the past several years, Vanja has combined her expertise in languages and strategic management to lead and mentor development teams. Her passion is in product discovery and co-creation, and she's built an array of both web and mobile projects in various spheres, including digital marketing, fintech, gaming, and education. Where Vanja shines is in her genuine, nuanced care and handling of her team and enthusiastic approach to achieving goals.
Vanja is now available for hire

Project Highlights

  • Worked on the transformation of a startup into an app used by over 500,000 people.
  • Built the new web portal for customers and dealers and designed the brand new complex database model for a leading dealer in the machine and large vehicles industry.
  • Managed an HR chatbot implementation for a large international company, including the release and maintenance.

Expertise

Education

Select Certifications

Employment

  • Technical Program Manager

    2021 - PRESENT
    Bison Logistics
    • Joined the team as a project manager for the development team working on two mobile apps. Organized the backlog and tracked the time and velocity of the team.
    • Worked as a scrum master for multiple development teams, led all the team meetings, and facilitated Scrum cadences.
    • Worked on the product discovery sessions with multiple stakeholders, using various discovery techniques such as user story mapping, design thinking, etc. Managed leading the team in the process of fully developing the product backlog.
  • Project Manager Digital

    2020 - 2020
    5CA
    • Joined the team to help the company in the transformational phase with the process definition. Worked on process mapping and created a ''factory model'' of key processes such as customer onboarding, internal reporting, and more.
    • Managed the initiative of implementing a suitable project management tool. Conducted cross-company research and requirements gathering and led the discussions with the potential PM tool vendors.
    • Managed a program that was aimed at migrating all the clients to the secure virtual desktop. Created a program run-book and managed end-to-end program progress on multiple accounts.
  • Chatbot Project Coordinator

    2020 - 2020
    Querlo
    • Managed an HR chatbot implementation and release for a large international company (4–500,000 employees).
    • Trained chatbots and created workflow schemes for user intents.
    • Supervised developers and ensured timely delivery of the product.
    • Ensured a great client-team relationship of trust and proactiveness in a fully remote multinational environment.
    • Built COVID-19 and post COVID-19 chatbot solutions for clients and individuals.
  • Delivery Manager

    2018 - 2020
    Levi9 Technology Services
    • Joined the team as a delivery manager and scrum master and for almost two years to build strong customer relationships and keep track of project scope, quality, and budget.
    • Implemented various project transformation processes from a waterfall-like structure with yearly releases to an agile biweekly release setup.
    • Optimized the teamwork by organizing the people in performing teams; defined the workflows and SLDC for each team.
    • Facilitated multiple discovery workshops, performed user story mapping sessions, and helped the client with defining requirements.
    • Implemented various scrum practices and facilitated all scrum rituals with the distributed team setup.
    • Motivated the development teams to achieve both their personal as well as the client's objectives, creating a safe and positive work environment.
    • Organized knowledge-sharing workshops on various topics, from scrum to leadership.
  • Project Manager

    2017 - 2018
    Freelance Work
    • Served as an IT project management consultant, focusing on creating way-of-working procedures and SLDC structure for distributed cross-functional teams.
    • Collaborated closely with the clients on creating functional specifications and wireframes for their products and creating project timelines.
    • Contributed to IT projects from various industries—from automotive to stock market and music.
  • Project Manager

    2016 - 2017
    Eton Digital
    • Joined the team as an assistant scrum master, then progressed to lead project manager/scrum master.
    • Organized multiple collocated agile teams and set up their workflows.
    • Optimized scrum processes and coached the team and clients on agile practices.
    • Implemented beta testing of the applications and was a member of the acceptance board—testing along with product owners and stakeholders and approving the features.
  • Marketing and Communications Executive

    2015 - 2016
    TallyFox
    • Created a marketing strategy for the knowledge management platform built by the in-house development team.
    • Contributed to content and social media management and the overall product promotion.
    • Organized the company's tech talks for knowledge sharing on various topics—from tech to marketing.
  • Client Services Manager

    2013 - 2015
    Sizmek
    • Collaborated with media agencies on media planning and ad-serving, such as Ubisoft, Maxus, Xaxis, and Mediacom UK.
    • Contributed to gaming digital media campaigns (e.g., Assassin's Creed).
    • Collaborated with distributed and in-house teams on the rapid value generation from advertisements in a fast-paced Ad Tech industry.

Project History

  • OK Betalen
    Worked on the transformation of a startup into an app used by over 500,000 people.

    I managed over 20 developers, QAs, software architects, and DevOps engineers in transforming the startup from a yearly release to the more Agile biweekly release process. Furthermore, I facilitated numerous discovery workshops for the project and worked with teams on the process and technical improvements, building a strong and transparent relationship of trust with the client.

  • Web Portal and Database Refactoring and Remodeling for Machine Industry
    Built the new web portal for customers and dealers and designed the brand new complex database model for a leading dealer in the machine and large vehicles industry.

    I managed the development team consisting of software architects, front-end and back-end developers, and QAs during a 6-month period of complex refactor and redesign of the existing solution. I also worked on creating full project functional specifications, from mapping the existing state to documenting the desired one. In addition, I contributed to the wireframes and database models with the cooperation of a software architect.

  • Querlo
    Managed an HR chatbot implementation for a large international company, including the release and maintenance.

    I ensured a great client-team relationship of trust and proactiveness in a fully remote multinational environment. I also trained chatbots and created workflow schemes for user intents with emphasis on COVID-19 themed chatbots.

  • Tallium
    Worked on marketing and lead generation strategy for the knowledge management platform.

    Tallium is a business platform created to facilitate knowledge sharing, content management, and communication. Its primary purpose is to break information silos and facilitate knowledge sharing by connecting experts from various fields.

  • Hybrid Mobile Application for Gaming and Education
    Successfully delivered the initial product backlog and UI/UX flow for the hybrid mobile application aimed at promoting African-American culture through gamification.

    I managed a team of developers and a UI/UX designer during discovery workshops, working as a proxy product owner and assisting the client in communicating the business vision and mission. This resulted in successful discovery sessions and fully shaped UI/UX design for the app.

    Coached the client on the Agile practices and Scrum framework.

  • Surgiyo
    Led a successful product discovery journey for mobil and web surgical application.

    Led product discovery workshops, defined user journeys with the team of developers and a designer, worked with internal and external design team members; ownership over entire Jira process and product backlog.
    Was also led estimation sessions with the team.

Education

  • Master's Degree in Strategic Management
    2012 - 2014
    University of Belgrade - Belgrade, Serbia
  • Bachelor's Degree in English Language and Literature
    2008 - 2012
    University of Novi Sad - Novi Sad, Serbia

Certifications

  • Professional Scrum Master I
    JANUARY 2019 - PRESENT
    Scrum.org

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