Antone Kom
Verified Expert in Engineering
Salesforce Architect and Developer
Beroun, Czech Republic
Toptal member since March 16, 2018
Antone is a Salesforce Certified Application Architect and Salesforce Certified System Architect with 15 Salesforce certifications. He has worked on the Salesforce platform in many roles as a consultant, business analyst, administrator, and developer since 2013. In his current role, Antone works as a Salesforce architect and manages a small global development team for the #1 agency partner in the Salesforce ecosystem and one of the only partners with deep, cross-cloud expertise.
Portfolio
Experience
- Consulting - 20 years
- Salesforce - 10 years
- Salesforce Service Cloud - 10 years
- Data Integration - 9 years
- Salesforce Apex - 9 years
- Salesforce Experience Cloud - 9 years
- Lightning Components - 4 years
- Architecture - 3 years
Availability
Preferred Environment
Salesforce DX, GitHub, Bitbucket, Visual Studio Code (VS Code), Salesforce Community, Salesforce Sales Cloud, Salesforce Experience Cloud, Gearset, Slack, Lightning Communities
The most amazing...
...thing I've helped build is a website for a luxury wine merchant built on Experience Cloud, Salesforce CMS and Lightning Web Components.
Work Experience
Salesforce Architect and Engineering Manager
Merkle
- Managed a global, 100% remote team made up of developers based in the US, Jamaica, Brazil, the Philippines, and India.
- Led 1-on-1s with developers as their career advocate, which included guiding and mentoring them toward their career goals, assisting them with their project assignments, and helping them solve more complex coding problems.
- Onboarded new developers to the team and familiarized them with our processes and development standards.
- Designed, documented, and implemented best practices in the areas of Apex design patterns, separation of concerns, object-oriented design, advanced testing techniques, DevOps, CI/CD, and version control.
- Built and presented demos, prototypes, and proof-of-concept features to internal and external stakeholders.
- Reviewed and presented Salesforce architecture options, design trade-offs, and design choices based on Salesforce best practices.
Salesforce CX Engineering Team Lead
DEG, a Merkle Company
- Led bi-weekly one-on-ones with developers, assisted them with their project assignments, and helped them solve more complex coding problems.
- Onboarded new developers to the team, familiarized them with processes and development standards, facilitated code reviews.
- Designed, documented, and implemented best practices in the areas of Apex design patterns, separation of concerns, object-oriented design, advanced testing techniques, DevOps, CI/CD, and version control.
- Built and presented demos, prototypes, and proof-of-concept features to internal and external stakeholders.
- Reviewed and presented Salesforce architecture options, design trade-offs, and design choices based on Salesforce best practices.
- Worked with internal and external stakeholders, client executives, partners, external vendors, and project members to design, build and deliver technical solutions.
- Owned sandbox management, releases, and deployment (SFDX, scratch orgs, Gearset, Bitbucket, GitHub, GitLab).
- Designed and built technical solutions including Apex development, Lightning component development, API development, CTI, and single sign-on.
Salesforce Consultant | Developer | Admin
Freelance
- Consulted on Salesforce issues for Clouderia (Clouderia.cz) from July 2019 to the present, including Salesforce configuration and administration on the REThink platform.
- Developed Salesforce projects for Enehano Solutions (Enehano.cz) from April to May 2019.
- Served as a Salesforce consultant for Gestalt IT (Gestaltit.com) and Tech Field Day (Techfieldday.com) by configuring Salesforce for a small team, providing end-user training, importing data, and providing ongoing support (from August 2018).
- Provided continued analysis and development for Monster as an independent consultant while working in the US for one year.
- Planned and supported a Salesforce Classic to Lightning migration which required multilanguage/multi-article type knowledge.
- Designed and built a new public-facing help/knowledge portal based on Salesforce Communities.
- Implemented backlog and enhancements, including prioritization, analysis, and development of improvements and bug fixes.
- Provided code coverage and overall code quality reviews and updates.
- Developed and enhanced Lightning web components and Aura components.
Salesforce CX Engineer
DEG, a Merkle Company
- Developed REST APIs, Apex classes, and Lightning Components (Aura and LWC), and Flows.
- Implemented Salesforce Service Cloud to Commerce Cloud Connector for a large retail sporting goods client.
- Implemented a SessionM loyalty platform connector and integration to Service Cloud for a client in the restaurant industry.
- Designed and developed technical solutions for several clients using Sales Cloud, Service Cloud, Community Cloud, and Nonprofit Cloud.
- Owned release, deployment, and sandbox management.
Principal Business Systems Analyst
Monster Worldwide
- Worked as a lead business analyst, Salesforce administrator, and Salesforce developer.
- Retired Siebel and migrated over 1,200 global users, data, and processes to the Salesforce platform.
- Logged and prioritized user stories, managed product backlog, and organized user stories into sprints.
- Conducted design workshops with business leads to clarify and define requirements.
- Performed point-and-click Salesforce configuration and admin tasks.
- Focused on Service Cloud (Service Console, Cases, Knowledge, and other related objects), data migration, roles and profiles definition, workflows, and case assignment rules.
- Assisted an external implementation partner with designing, testing, and developing a custom email-to-case routing process and customer-facing knowledge portals.
- Developed Apex classes and triggers, Visualforce with custom controllers, and public-facing Force.com sites.
- Migrated a configuration from developer to testing sandboxes (Change Sets, Ant, and MavensMate).
- Worked on Apex test classes to increase the overall code coverage.
Senior Consultant
Extraprise (now QuickPivot)
- Served as a technical architect on Siebel 7.8 field service for General Dynamics (Chantilly, VA, USA).
- Implemented a Siebel 6.2 to 7.8 upgrade as a data architect and lead developer for Harris Corporation (Melbourne, FL, USA).
- Analyzed business requirements and led the development of a Siebel call list/contact management system.
- Researched and analyzed the business and accordingly implemented a Siebel 6.0.2 to 7.7 upgrade for Sony Computer Entertainment America (Foster City, CA, USA).
- Analyzed the data and implemented a Siebel/Softrax integration for WebMD (Tampa, FL, USA).
- Wrote a presales project assessment for RealNetworks.
- Migrated the Siebel marketing data for Pfizer (Wakefield, MA, USA).
- Supported several Siebel development upgrades for Itron, Inc. (Spokane, WA, USA). Implemented Siebel 7.5 Call Center, Siebel 7.5 Marketing, Siebel 7.5 Forecasting, and Siebel 7.5 Events as a business analyst/developer.
Experience
Volunteer Experience | Salesforce Implementation Consultant for Non-Profits
http://www.crmproneziskovky.cz/Trailhead
https://trailblazer.me/id/antonekomYou can check out my Trailhead profile here, Trailblazer.me/id/antonekom.
Education
Bachelor of Science Degree in Computer Science
University of Idaho - Moscow, ID, USA
Certifications
Salesforce Certified AI Associate
Salesforce
Salesforce Certified Business Analyst
Salesforce
Salesforce Certified Identity and Access Management Architect
Salesforce
Salesforce Certified System Architect
Salesforce
Salesforce Certified Integration Architect
Salesforce
Salesforce Certified Platform Developer II
Salesforce
Salesforce Certified Application Architect
Salesforce
Salesforce Certified Sharing and Visibility Architect
Salesforce
Salesforce Certified Data Architect
Salesforce
Salesforce Certified Development Lifecycle and Deployment Architect
Salesforce
Salesforce Certified Experience Cloud Consultant
Salesforce
Salesforce Certified Nonprofit Cloud Consultant
Salesforce
Salesforce Certified Platform Developer I
Salesforce
Salesforce Certified Advanced Administrator
Salesforce
Salesforce Certified Platform App Builder
Salesforce
Salesforce Certified Administrator
Salesforce
Skills
Libraries/APIs
Salesforce API, Salesforce REST API, REST APIs, Salesforce Bulk API, Salesforce SOAP API
Tools
Lightning Communities, Salesforce Dataloader, Salesforce Sales Cloud, Batch Apex, Bitbucket, GitHub, Salesforce DX, Gearset, Git, Jira, Slack, Salesforce Commerce Cloud (SFCC)
Languages
APEX Code, Apex, HTML, Scratch, JavaScript
Frameworks
Lightning Components, Visualforce, OAuth 2
Platforms
Salesforce, Salesforce SOQL/SOSL, Salesforce Experience Cloud, MuleSoft, Visual Studio Code (VS Code)
Storage
Data Integration, Salesforce Commerce Cloud, JSON
Paradigms
DevOps, Management
Other
Salesforce.com Administration, Business Analysis, Salesforce Apex, Salesforce Knowledge, Data Migration, Salesforce Lightning, APIs, Salesforce Service Cloud, Salesforce Community, Certified Salesforce Administrator, Consulting, Salesforce System Administration, Apex Triggers, Technical Project Management, NPSP, Nonprofits, Queueable Apex, Architecture, eCommerce, Cloud Services, Siebel, Release Management, Salesforce.com Data Loader, Aura, Data Architecture, Data Management, Data-level Security, Software Development, Data Analysis, Team Leadership, Engineering, Identity, Access Control, Artificial Intelligence (AI)
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