Antone Kom, Developer in Beroun, Czech Republic
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Antone Kom

Verified Expert  in Engineering

Salesforce Architect and Developer

Beroun, Czech Republic

Toptal member since March 16, 2018

Bio

Antone is a Salesforce Certified Application Architect and Salesforce Certified System Architect with 15 Salesforce certifications. He has worked on the Salesforce platform in many roles as a consultant, business analyst, administrator, and developer since 2013. In his current role, Antone works as a Salesforce architect and manages a small global development team for the #1 agency partner in the Salesforce ecosystem and one of the only partners with deep, cross-cloud expertise.

Portfolio

Merkle
Salesforce, Management, Team Leadership, Engineering, Salesforce Service Cloud...
DEG, a Merkle Company
Salesforce Apex, Git, Bitbucket, Jira, Salesforce Lightning, Aura...
Freelance
Salesforce, Salesforce Service Cloud, Salesforce Community...

Experience

  • Consulting - 20 years
  • Salesforce - 10 years
  • Salesforce Service Cloud - 10 years
  • Data Integration - 9 years
  • Salesforce Apex - 9 years
  • Salesforce Experience Cloud - 9 years
  • Lightning Components - 4 years
  • Architecture - 3 years

Availability

Part-time

Preferred Environment

Salesforce DX, GitHub, Bitbucket, Visual Studio Code (VS Code), Salesforce Community, Salesforce Sales Cloud, Salesforce Experience Cloud, Gearset, Slack, Lightning Communities

The most amazing...

...thing I've helped build is a website for a luxury wine merchant built on Experience Cloud, Salesforce CMS and Lightning Web Components.

Work Experience

Salesforce Architect and Engineering Manager

2022 - PRESENT
Merkle
  • Managed a global, 100% remote team made up of developers based in the US, Jamaica, Brazil, the Philippines, and India.
  • Led 1-on-1s with developers as their career advocate, which included guiding and mentoring them toward their career goals, assisting them with their project assignments, and helping them solve more complex coding problems.
  • Onboarded new developers to the team and familiarized them with our processes and development standards.
  • Designed, documented, and implemented best practices in the areas of Apex design patterns, separation of concerns, object-oriented design, advanced testing techniques, DevOps, CI/CD, and version control.
  • Built and presented demos, prototypes, and proof-of-concept features to internal and external stakeholders.
  • Reviewed and presented Salesforce architecture options, design trade-offs, and design choices based on Salesforce best practices.
Technologies: Salesforce, Management, Team Leadership, Engineering, Salesforce Service Cloud, Lightning Components, Data Integration, Architecture, Lightning Communities, Salesforce Lightning, Salesforce Dataloader, Salesforce.com Administration, Salesforce REST API, Nonprofits, Salesforce Experience Cloud, Data Migration, Batch Apex, Queueable Apex, Visual Studio Code (VS Code), Bitbucket, DevOps, Identity, Access Control, eCommerce, Salesforce Commerce Cloud, Certified Salesforce Administrator, Salesforce API, Cloud Services, Consulting, APIs, JSON, Salesforce System Administration, HTML, Apex Triggers, APEX Code, Apex

Salesforce CX Engineering Team Lead

2021 - PRESENT
DEG, a Merkle Company
  • Led bi-weekly one-on-ones with developers, assisted them with their project assignments, and helped them solve more complex coding problems.
  • Onboarded new developers to the team, familiarized them with processes and development standards, facilitated code reviews.
  • Designed, documented, and implemented best practices in the areas of Apex design patterns, separation of concerns, object-oriented design, advanced testing techniques, DevOps, CI/CD, and version control.
  • Built and presented demos, prototypes, and proof-of-concept features to internal and external stakeholders.
  • Reviewed and presented Salesforce architecture options, design trade-offs, and design choices based on Salesforce best practices.
  • Worked with internal and external stakeholders, client executives, partners, external vendors, and project members to design, build and deliver technical solutions.
  • Owned sandbox management, releases, and deployment (SFDX, scratch orgs, Gearset, Bitbucket, GitHub, GitLab).
  • Designed and built technical solutions including Apex development, Lightning component development, API development, CTI, and single sign-on.
Technologies: Salesforce Apex, Git, Bitbucket, Jira, Salesforce Lightning, Aura, Lightning Components, DevOps, Gearset, REST APIs, Salesforce DX, Salesforce API, OAuth 2, Salesforce Service Cloud, Data Integration, Architecture, Lightning Communities, Salesforce Dataloader, Salesforce.com Administration, Salesforce REST API, Nonprofits, Salesforce Experience Cloud, Data Migration, Batch Apex, Queueable Apex, Visual Studio Code (VS Code), Management, Team Leadership, Engineering, Identity, Access Control, eCommerce, Salesforce Commerce Cloud, Certified Salesforce Administrator, Cloud Services, Consulting, APIs, JSON, Salesforce System Administration, HTML, Apex Triggers, APEX Code, Apex

Salesforce Consultant | Developer | Admin

2018 - PRESENT
Freelance
  • Consulted on Salesforce issues for Clouderia (Clouderia.cz) from July 2019 to the present, including Salesforce configuration and administration on the REThink platform.
  • Developed Salesforce projects for Enehano Solutions (Enehano.cz) from April to May 2019.
  • Served as a Salesforce consultant for Gestalt IT (Gestaltit.com) and Tech Field Day (Techfieldday.com) by configuring Salesforce for a small team, providing end-user training, importing data, and providing ongoing support (from August 2018).
  • Provided continued analysis and development for Monster as an independent consultant while working in the US for one year.
  • Planned and supported a Salesforce Classic to Lightning migration which required multilanguage/multi-article type knowledge.
  • Designed and built a new public-facing help/knowledge portal based on Salesforce Communities.
  • Implemented backlog and enhancements, including prioritization, analysis, and development of improvements and bug fixes.
  • Provided code coverage and overall code quality reviews and updates.
  • Developed and enhanced Lightning web components and Aura components.
Technologies: Salesforce, Salesforce Service Cloud, Salesforce Community, Lightning Components, Salesforce Apex, Data Integration, Lightning Communities, Salesforce Lightning, Salesforce Dataloader, Salesforce.com Administration, Salesforce REST API, Salesforce Experience Cloud, Data Migration, Batch Apex, Queueable Apex, Visual Studio Code (VS Code), DevOps, Engineering, Identity, Access Control, Certified Salesforce Administrator, Salesforce API, Consulting, APIs, JSON, Salesforce System Administration, HTML, Apex Triggers, APEX Code, Apex

Salesforce CX Engineer

2018 - 2020
DEG, a Merkle Company
  • Developed REST APIs, Apex classes, and Lightning Components (Aura and LWC), and Flows.
  • Implemented Salesforce Service Cloud to Commerce Cloud Connector for a large retail sporting goods client.
  • Implemented a SessionM loyalty platform connector and integration to Service Cloud for a client in the restaurant industry.
  • Designed and developed technical solutions for several clients using Sales Cloud, Service Cloud, Community Cloud, and Nonprofit Cloud.
  • Owned release, deployment, and sandbox management.
Technologies: Salesforce, Salesforce Apex, Salesforce DX, Salesforce REST API, Salesforce.com Data Loader, Bitbucket, Gearset, Git, Jira, Lightning Components, Lightning Communities, Salesforce Sales Cloud, Salesforce Service Cloud, Data Integration, Salesforce Lightning, Salesforce Dataloader, Salesforce.com Administration, Salesforce Experience Cloud, Data Migration, Batch Apex, Queueable Apex, Visual Studio Code (VS Code), DevOps, Engineering, Identity, Access Control, eCommerce, Salesforce Commerce Cloud, Certified Salesforce Administrator, Salesforce API, Consulting, APIs, JSON, Salesforce System Administration, HTML, Apex Triggers, APEX Code, Apex

Principal Business Systems Analyst

2008 - 2018
Monster Worldwide
  • Worked as a lead business analyst, Salesforce administrator, and Salesforce developer.
  • Retired Siebel and migrated over 1,200 global users, data, and processes to the Salesforce platform.
  • Logged and prioritized user stories, managed product backlog, and organized user stories into sprints.
  • Conducted design workshops with business leads to clarify and define requirements.
  • Performed point-and-click Salesforce configuration and admin tasks.
  • Focused on Service Cloud (Service Console, Cases, Knowledge, and other related objects), data migration, roles and profiles definition, workflows, and case assignment rules.
  • Assisted an external implementation partner with designing, testing, and developing a custom email-to-case routing process and customer-facing knowledge portals.
  • Developed Apex classes and triggers, Visualforce with custom controllers, and public-facing Force.com sites.
  • Migrated a configuration from developer to testing sandboxes (Change Sets, Ant, and MavensMate).
  • Worked on Apex test classes to increase the overall code coverage.
Technologies: Salesforce, Siebel, Salesforce Service Cloud, Salesforce Community, Lightning Components, NPSP, Data Integration, Lightning Communities, Salesforce Lightning, Salesforce Dataloader, Salesforce.com Administration, Salesforce Experience Cloud, Business Analysis, Data Migration, Access Control, Certified Salesforce Administrator, Salesforce System Administration

Senior Consultant

2003 - 2008
Extraprise (now QuickPivot)
  • Served as a technical architect on Siebel 7.8 field service for General Dynamics (Chantilly, VA, USA).
  • Implemented a Siebel 6.2 to 7.8 upgrade as a data architect and lead developer for Harris Corporation (Melbourne, FL, USA).
  • Analyzed business requirements and led the development of a Siebel call list/contact management system.
  • Researched and analyzed the business and accordingly implemented a Siebel 6.0.2 to 7.7 upgrade for Sony Computer Entertainment America (Foster City, CA, USA).
  • Analyzed the data and implemented a Siebel/Softrax integration for WebMD (Tampa, FL, USA).
  • Wrote a presales project assessment for RealNetworks.
  • Migrated the Siebel marketing data for Pfizer (Wakefield, MA, USA).
  • Supported several Siebel development upgrades for Itron, Inc. (Spokane, WA, USA). Implemented Siebel 7.5 Call Center, Siebel 7.5 Marketing, Siebel 7.5 Forecasting, and Siebel 7.5 Events as a business analyst/developer.
Technologies: Siebel, Data Migration, Consulting

Volunteer Experience | Salesforce Implementation Consultant for Non-Profits

http://www.crmproneziskovky.cz/
Since 2015, I've worked as a volunteer Salesforce implementation consultant for CRM pro neziskovky (CRM for nonprofits), implementing Salesforce solutions for other nonprofit organizations. I have configured Salesforce for several Czech, Slovak, and US nonprofits to enable them to manage donors, donations, and volunteers efficiently.

Trailhead

https://trailblazer.me/id/antonekom
I have earned the rank of Double Star Ranger on Trailhead with more than 200 badges, 140,000 points, and five superbadges.

You can check out my Trailhead profile here, Trailblazer.me/id/antonekom.
1997 - 2002

Bachelor of Science Degree in Computer Science

University of Idaho - Moscow, ID, USA

SEPTEMBER 2023 - PRESENT

Salesforce Certified AI Associate

Salesforce

SEPTEMBER 2023 - PRESENT

Salesforce Certified Business Analyst

Salesforce

JUNE 2022 - PRESENT

Salesforce Certified Identity and Access Management Architect

Salesforce

JUNE 2022 - PRESENT

Salesforce Certified System Architect

Salesforce

JANUARY 2022 - PRESENT

Salesforce Certified Integration Architect

Salesforce

NOVEMBER 2021 - PRESENT

Salesforce Certified Platform Developer II

Salesforce

MARCH 2021 - PRESENT

Salesforce Certified Application Architect

Salesforce

MARCH 2021 - PRESENT

Salesforce Certified Sharing and Visibility Architect

Salesforce

MARCH 2021 - PRESENT

Salesforce Certified Data Architect

Salesforce

JULY 2020 - PRESENT

Salesforce Certified Development Lifecycle and Deployment Architect

Salesforce

JUNE 2020 - PRESENT

Salesforce Certified Experience Cloud Consultant

Salesforce

APRIL 2020 - PRESENT

Salesforce Certified Nonprofit Cloud Consultant

Salesforce

APRIL 2018 - PRESENT

Salesforce Certified Platform Developer I

Salesforce

APRIL 2018 - PRESENT

Salesforce Certified Advanced Administrator

Salesforce

MARCH 2018 - PRESENT

Salesforce Certified Platform App Builder

Salesforce

APRIL 2015 - PRESENT

Salesforce Certified Administrator

Salesforce

Libraries/APIs

Salesforce API, Salesforce REST API, REST APIs, Salesforce Bulk API, Salesforce SOAP API

Tools

Lightning Communities, Salesforce Dataloader, Salesforce Sales Cloud, Batch Apex, Bitbucket, GitHub, Salesforce DX, Gearset, Git, Jira, Slack, Salesforce Commerce Cloud (SFCC)

Languages

APEX Code, Apex, HTML, Scratch, JavaScript

Frameworks

Lightning Components, Visualforce, OAuth 2

Platforms

Salesforce, Salesforce SOQL/SOSL, Salesforce Experience Cloud, MuleSoft, Visual Studio Code (VS Code)

Storage

Data Integration, Salesforce Commerce Cloud, JSON

Paradigms

DevOps, Management

Other

Salesforce.com Administration, Business Analysis, Salesforce Apex, Salesforce Knowledge, Data Migration, Salesforce Lightning, APIs, Salesforce Service Cloud, Salesforce Community, Certified Salesforce Administrator, Consulting, Salesforce System Administration, Apex Triggers, Technical Project Management, NPSP, Nonprofits, Queueable Apex, Architecture, eCommerce, Cloud Services, Siebel, Release Management, Salesforce.com Data Loader, Aura, Data Architecture, Data Management, Data-level Security, Software Development, Data Analysis, Team Leadership, Engineering, Identity, Access Control, Artificial Intelligence (AI)

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