Now hiring
Marketing Matcher
Now hiring

Marketing Matcher

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

As a Toptal Marketing Matcher, you will be working directly with Toptal’s clients to understand their needs, custom-match them with Marketing experts from our talent network, and provide them with support during the matching process, throughout the engagement, and beyond.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

  • Conduct calls and follow up with clients to understand their business challenges and needs in the Marketing space.
  • Manage client expectations effectively.
  • Write professional, engaging, and accurate job descriptions to attract the best talent for the job.
  • Find the right talent to meet clients’ goals.
  • Introduce the talent to the client in a way that showcases the talent’s experience, skills, and relevance to the client’s business needs.
  • Manage the matching process end-to-end to ensure a positive experience for both the client and talent, including:
  • Confirm that talent meets both the skills and experience criteria along with the commitment and timezone constraints.
  • Negotiate talent rates to ensure the talent falls within the client’s stated budget.
  • Tracking, understanding, and incorporating client and talent feedback to increase the likelihood of success.
  • Work collaboratively with other teams to effectively take advantage of opportunities, remove friction in the process, and deal with engagement issues when they arise.

In the first week, expect to:

  • Onboard and integrate into Toptal.
  • Learn about Toptal’s history, culture, and vision.
  • Familiarize yourself with the team’s tools, processes, and reporting mechanisms.
  • Shadow matching calls and learn about the matching process with your TopPal.

In the first month, expect to:

  • Take on your first clients and manage their engagements with Toptal.
  • Learn about supporting teams and how they contribute to the company’s success.
  • Work closely with individual Marketing experts and our talent network.
  • Become proficient with Toptal’s platform.

In the first three months, expect to:

  • Be a well-integrated member of the organization with positive relationships in Matching, Sales, and Talent Operations.
  • Build a mature client portfolio.
  • Establish direct connections with top talent in our network.
  • Exercising discretion and independent judgment, resolve any client-talent disputes which may arise in your client portfolio.

In the first six months, expect to:

  • Become eligible to take on Toptal’s major accounts, including top-tier brands and clients.
  • Understand best practices and share effective strategies with the team.
  • Conduct consistent analysis of your performance to identify opportunities for experimentation and improvement.

In the first year, expect to:

  • Act as a subject matter expert on Marketing.
  • Continue to promote an environment of teamwork and collaboration.
  • Offer insights and ways to improve the success of a Matching lifecycle based on feedback, experience, and data insights.
  • Have started taking on initiatives to improve operations, and establish the needed infrastructure for scale.
  • Participate in onboarding newcomers and helping them learn about best practices.

Qualifications and Job Requirements:

  • Bachelor’s degree is required.
  • 3-5 years of experience in the development, execution, and analysis of digital marketing strategies and campaigns.
  • Full-time availability during US EST, CST, MST or PST working hours.
  • Past employment or consulting experience at a Marketing or Digital agency is preferred.
  • Experience in recruiting OR participating in the recruitment process of marketing talent is preferred.
  • A solid understanding of each of the following concepts and a high level of expertise in at least 3:
    • Search Engine Optimization (SEO)
    • Email Marketing
    • Paid Advertising
    • Marketing Strategy
    • Marketing Analytics
    • Marketing Tools + Automation
  • Strong understanding of the most common product and business problems that marketing activities are intended to address and the types of solutions that are typically applied, per industry standards.
  • Strong understanding of product and business lifecycles, including where in those lifecycles specific marketing activities typically occur, and why.
  • Ability to understand ambiguous business needs and translate them into concrete responsibilities, deliverables, and skills.
  • Excellent communication, relationship development, and emotional intelligence to qualify a marketing need and determine the best talent fit for the role.
  • Strong attention to detail, excellent time management skills, commitment to continuous improvement, and adaptability.
  • Strong strategic thinking skills.
  • Self-starter who can set priorities and execute with limited guidance.
  • Outstanding written and verbal communication skills.
  • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
For Toptal Use Only: #LI-LP1 #canada #southamerica #centralamerica #LI-REMOTE

Who You Will Work With

Vicky Mackie

Vicky Mackie

SVP of Talent Operations

As Toptal’s SVP of Talent Operations, Vicky is responsible for ensuring successful client outcomes by matching the right talent from our global network with clients’ specific needs and timeframes. Prior to joining Toptal, Vicky developed her strategic and operational experience as a management consultant at Bain & Company. There, she worked with executive teams to address their most critical issues across a diverse range of industries. Vicky earned an Honors of Business Administration from the Ivey School of Business.

Carly Coleman

Carly Coleman

VP of Talent Matching and Success

After joining Toptal as VP of Talent Success in May of 2020, Carly Coleman moved to VP of Talent Matching and Success, where she is responsible for quickly and effectively matching talent from our global network with our client business needs. In addition, she oversees the end-to-end experience for our Toptal talent. Before Toptal, she was a strategy consultant at Bain & Company, then joined an e-commerce startup to lead retention marketing, and later, the direct-to-consumer business. Carly earned a BS in Business Administration from the University of Southern California and an MBA from the Haas School of Business at UC Berkeley.

View the Whole Team

Working at Toptal

We're changing the way the world works. Toptal is not only a place to progress your career and design your own lifestyle, but also a company where you'll learn how to develop innovations that push business and technology forward.
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Agency to create real impact, co-workers who support and challenge you, a work environment designed for high performers, and a powerful mission that seeks to change the future of work; I never thought I would find a company that had them all. I am so glad I made the decision to join Toptal.

Kimberly Hall

VP of Customer Operations